Like having brand new ceramic tile installed. James did an amazing job in our home…read more Reasonably priced and the workmanship was top notch

I found First Class on a Facebook post for cleaning grout and I was just mesmerized by how the tile…read morewas cleaned instantly. It was kinda therapeutic actually..lol Anyway...I hired Jimmy to clean my carpets. We have a big house and we have normally used Stanley Steamers. We used Stanley Steamer's for just our living room since it was really expensive to get the whole house done. Jimmy was able to give me a quote for whole house and it was 1/2 of what Stanley Steamers would cost. He got straight to work and left my carpets looking pretty close to brand new. He also was able to extract a lot of the stains too. I was very happy with his work and I highly recommend him for your carpet and tile cleaning needs.

I had a pipe break that flooded my master bedroom. Fortunately, I'm in real estate and knew to…read moreimmediately turn off water to home and begin extraction immediately. I called another extraction company, big mistake, that came and spent 45 minutes writing up a big proposal rather than removing water on the T&M rate I was quoted over the phone. I ended up removing the water myself, Lowes carpet cleaner, pulling carpet, pad and putting holes in the wall. All looked good but to be sure I called ServPro and Mike DeDonato came to my home between other local jobs to take a look. Mike did moisture tests and an inspection of all areas and provided instructions to me to complete the project. How often does someone simply do the right thing and help you out, He wasn't pushing for a huge contract but, I work in Commercial real estate so everyone I know is now getting Mike's contact info...

I have worked with Servpro in the past... they were very professional. They did a great, efficient…read morejob. I felt secure that the water and mold remediation was taken care of. Melissa, Phil and his crew were great in 2008 with a burst pipe that caused flooding. Now we have hurricane damage and are looking forward to working with them again. Melissa was very kind and efficient and got us an appointment in a more than reasonable time frame.

Ed did a wonderful job. He was on time, professional and very kind. I'm amazed at the job he did…read moreon old and very stained carpets. Will use him again definitely. Priced same as three other companies I had quotes from.

We were extremely happy with their service! They confirmed…read moretheir appointment by email & phone. They arrived right on time. Our carpets look amazing and they were dry in an hour! Very friendly & professional service!!! Thank you Ed. See you next year!!!

Captain Steamer of Cape Coral 5-15-24: We needed our living room and hallways carpets cleaned. We…read moredecided to use Captain Steamer who was referred to us by some other friends. We called to set up a time and date and estimate on this job. They were very easy to talk to about all we wanted done and they were straight forward on their estimate. They arrived at exactly the date and time they were scheduled for, they even called us ahead of time so we would know exactly when they were going to arrive. The Technician that arrived was Jordan to take care of moving all furniture and running the cleaning machines. Jordan was very friendly and moved the heavy items quickly and with ease. He was very professional, polite, and knowledgeable of what he was doing. I have to say he even brought our trash cans back in from the curb when he arrived. He prepped two large stains to help get the carpet looking better. He was done in about an hour, moved all items back, loaded up his equipment and we said our goodbyes. We stayed off our carpet for about four hours so it could dry. Once the carpet was dry it looked new and stain free. This company was excellent to do business with and we would not hesitate to use them again. I give this company 5 out of 5 thumbs up for the great job they did. If you need carpet cleaning done give them a call, you won't be disappointed. See you At My Next Adventure Gulf Coast Terry

Kyle Curry came onsite 4/20/2023 as a Representative for Lennar (The Nation's Leading Builder)…read moreunder the guise that he was Onsite to ensure Our Family was Safe. Tony Cozad was there to complete an Air Quality Test and provide a Report of such. Unfortunately, the issue was escalated to Lennar Customer Care Staff whom claimed to have escalated to their Boss - Lennar Vice President Nicolaus Polakiewicz back on 2/22/23. Nicolaus repeatedly ignored attempts to discuss or resolve. Matters were left to myself and Family to figure out Best Path Forward. After engaging pertinent Health Providers and State/Local Agencies, we came up with a Plan to address all areas of concern. When presented with the Quotes, Nicolaus then advised that he was engaging Captain Steamer on 4/19/23 at the 11th hour as an Emergency Call to investigate. We allowed Nic' "Guys" onsite 4/20/23; prior to start of Scheduled work. While onsite, Kyle Curry expressed Agreement that Lennar's unidentified Contractor was at Fault while completing Warranty Work; whether intentional or not. Was also in agreement with Scope of Work with the exception of removing Vanity and Fogging. He said the Wall was sealed so we should be good. And also advised to tread lightly with Fogging given History of Family Health complications experienced since start of Project. We agreed to not remove Vanity, proceed with Cleaning by other Company and have them come back onsite a month later to take another Air Quality Test. On 4/28/2023, we received a Indoor Air Quality Report from Condition One Indoor Air Quality Solution, LLC reflecting data retrieved on 4/20/2023 (58 Days after Escalation to Lennar). Can't say that I am surprised that it doesn't align with what was discussed in our Home. Kyle and Nicolaus Polakiewicz "go Way Back"... "Whenever Nick calls, he knows it's something Big". Also, received Notice from Nicolaus Polakiewicz informing They will not Pay back any monies due regarding Work required to Fix their Mistake with exception of Shower Enclosure Installation and associated caulking that wasn't completed. Would definitely NOT RECOMMEND this Company based on recent interactions. Obvious They are Loyal to Deep Pockets rather than helping to Protect the Vulnerable; lacking Integrity. Please Note: Kyle is in Center of attached Picture and Tony of Condition One Indoor Air Quality Solutions, LLC is far left wearing a Captain's Complete Restoration Uniform. All information received is being Reviewed by Professionals whom are helping to ensure that others aren't subjected to this type of behavior. Steer Clear!!! There are others out there that Truly have their Customers Best Interest at heart and will Report Facts accordingly. In all sincerity, Veteran Strong

Renaldo cleaned a sectional sofa, area rug and 6 dining chairs. He responded to my call quickly,…read more was punctual and friendly. He was honest about what we should expect but in the end the results exceeded our expectations. We would be happy to se his services again.

Ronaldo did an amazing job, our couch needed to be cleaned desperately it came out like it was…read morebrand new. Ronaldo also did two scatter rugs again look brand new. Ronaldo was punctual in getting back to me, professional, pleasant. Do not hesitate to contact Ronaldo he's a 10 plus.

Great cleaning service! I reached out before we even moved…read moreinto our new house and kept having to change our cleaning day. They were super flexible and very responsive. Once we finally got our cleaning set up they did a great job and left our house sparkly clean! Very reasonably priced as well. Highly recommended.

Great job. We definitely will be using them for now on and recommend them 100%. They were able to…read morework us in their schedule with a last minute call.

Excellent company, we have had them twice, once to clean upholstery the second to clean carpets…read more Very thorough and hard working. Everything looks like new. They did not rush and did an amazing job. Highly recommend.

Great guys, very polite, clean and fast. Everything got very…read moreclean and were very impressed Good job guys

Sared is fabulous! She is a whirlwind and leaves my home sparkling and smelling fresh. She's also…read morehelping me with organization and decluttering. So glad we connected!

I contacted a few cleaning companies as I needed to schedule a last-minute whole-home deep…read morecleaning. Your Fresh Start responded quickly and provided me with a very reasonable quote. They were able to get a team of two over here the next morning. They were very friendly and worked quickly and efficiently. I'm delighted with how clean my home is; they did a great job!