Most of my belongings were LOST! I was told they would be available for delivery in 2 days, I waited a month for less than half then was delivered even less another 3 weeks later. I was missing 40% of my stuff and boxes that I packed. read more

Took 3 months to get 80% of my belongings. Major items never delivered such as dressers, vacuum cleaners, etc. $10k in broken items. Terrible packing. I've used movers 3 times and have moved interstate before. They use to go by Progressive Relocation Systems but changed their name to Mid America last year. You will see a plethora of bad reviews under that read more

I would not use this company again, nor would I recommend them to anyone else. For anyone moving in or out of an apartment, watch out for elevator fees, stair fees, and long-carry fees. My initial estimate was $2,500 (including $75 for the elevator at my apartment and $200 for the stairs at my new apartment); however, by the end of the moving process $1,000 had been added for long-carry and the same stairs. Additionally, my movers lost a shelf and damaged my ottoman. I submitted a claim within the month I moved (September 2021), and they said they had until January 28, 2022 to process the claim. I still hadn't received my check on March 22, 2022 and called Customer Support. They claim was processed on January 30, 2022. Despite my address being correct in the confirmation email, the check was sent to the incorrect address. They promised to send a new check out that week. Two week later I still have not received my check. I called Customer Support again, but this time they hung up on me and disconnected the line. Lesson learned. I'll never use Mid-America Movers again. read more

9/5/21 - update: this company has not returned my moms deposit even though they told her they would. Again, she keeps getting the runaround. It's been a month and a half. 7/20/21 - Terrible company! Do not trust them. They screwed my mom. She was moving from New Jersey to Tennessee and never showed! They were supposed to arrive on Thursday, then they called and said Friday. They called Friday morning and said their truck broke down and they were waiting for another one. Then all communication stopped. My mom tried calling, texting, emailing and nothing! I was in South Carolina and tried to call them and got Robin. I conferences my mom in and she told my mom they would be there Saturday morning. Well, Saturday morning came and went. Then she said they would be there Saturday night between 8-9. That came and went, they did not show. Robin the. Said it was late and they had a hotel in my moms town and would be there Sunday between 8-9, they did not show. The driver called my mom and told her that Robin had sent them to West Virginia and they did not get done until 2am so there was no way they would have been to her at that time. My mom at this point had to scramble to find another company to move her that day. They are the worst. I would not trust them at all, especially Robin! She is a liar. RP read more

I am requesting my goods be deliver asap or I will seek legal actions against your company for the following problem: My goods were picked up on the 23rd June 2021 , with the delivery on the 1st of July 2021....I am still waiting for my goods as of today 27th of September 2021. After repeated phone call inquiring about my goods, this person named Robin in a very rude way keeps tell me that she can not find a driver, that a driver that worked for the company has died, that their sister company can not find nobody. Time keeps moving on without my goods being deliver I am tired of hearing excuses, I paid this company over 3,000 dollars so far and all I got back was months of sleeping on a hard floor and I getting angrier each passing day. Talking to Robin only intensify my anger because she is a poor representation or a bad image of your company values. read more

So I never have had to use a moving company before. I was in middle of major life changes ( losing my husband) and a friend (Ex co-worker ) of theirs was trying to help me out . Move from Margate to Pittsburgh. The set up was completely fine on his end and even prior to actually arriving for my belongings for the move. They reached out , confirmed everything, were on time, gave me estimated time of arrival in PA. However after they arrived their to unload their was two gentleman started by saying would be additional fee's for feet they had to cross street, which I was informed prior they wouldn't charge. They were well aware of my situation being a brand new widow & me fighting cancer while all this was going on. So while unloading I could hear them banging my stuff in hallway on the way into my apartment. They broke my entertainment center - which was fairly new . The guy did repair the legs to it but I was super upset. Then while unloading my desk, it completely broke into apart ( not fixable) . They then break my ceiling fan blade off my hitting it with the front door entering. . It's my first day there. Now having major anxiety, they finish unloading. The guy said I could file a claim in regards to damages. I still Tip them and they leave. Over the next few weeks while I'm setting up and unpacking, I notice multiple other issues/damages. 1: My microwave cart I notice has tape on the wheel , so I go to pull it off and the wheel is broke apart. Then looking more I notice knobs missing off as well as the cutting board that insert's in is gone. ( must have fell and broke) . They say nothing, which obviously well aware cause they tapped it together. 2: Book shelf - cracked /chipped on side-bottom and back panels. 3: Vacuum - Clip and attachments - Broke off & missing. So now on top of the entertainment center and desk that I was aware of I find all this. I reach out vis email , get claim form submit along with photos of everything, descriptions, etc. I get a email back apologizing the experience and that it can take up to 120 days to process. This is end of ( Jan. 2022) Here it is over 120 days later, I have sent emails- Got one reply from initial email that would look into it and get back to me by end of the week. This was almost a month ago. I since have sent 3 more emails to find out what's going on and No reply. I also have tried calling , you get a recording with prompts- nothing for claims . So hit customer service and rings then disconnects. This is by far the Worst experience ever. All I asked was for was to show compassion with my belongings. That I was having a hard time, struggling while having to change my life . Paid Thousands of Dollars , Not much to ask then just get my stuff there safely. Do Not Use their service, untrustworthy ,waste of time and $$$$$. Will be seeking legal action in regards. read more

DO NOT EVER USE THIS COMPANY. My move in July 2021 was, hands down, the WORST EXPERIENCE EVER. Missed appointments, damaged materials, rude drivers, and blatant lies. While waiting on my delivery, I could not get past the recorded phone messages to the customer service person and left many messages. Finally, I received a return call where the customer service agent stated she was intentionally not answering my calls because she did not recognize my number. The driver FINALLY arrived 8 hours later than expected (11:30 pm) for a delivery. My belongings appeared to have been thrown around the truck - there were more damaged boxes than undamaged. My furniture was dented, scratched, and outright destroyed. Some materials never showed up. I submitted my claim for my extensive list of damaged goods, and heard NOTHING. After 2 months of reminders for updates, I received an email that my claim was denied - their excuses were another string of lies about how I mistreated their driver. Now I cannot get an email back, and their phone number disconnects as soon as I select an option to get past the recording. read more

True to their word and professional They were careful with my items, had the tools and clean moving blankets to prepare the items for shipping. The move quote was accurate and they met my timeline. The price was fair and the staff was friendly I have relocated many times for work and I found these guys to be excellent on 2 different long distance moves. Much thanks Mid America Movers read more

Took 3 months to get 80% of my belongings. Major items never delivered such as dressers, vacuum cleaners, etc. $10k in broken items. Terrible packing. I've used movers 3 times and have moved interstate before. They use to go by Progressive Relocation Systems but changed their name to Mid America last year. You will see a plethora of bad reviews under that name. read more

Not not only did Moses at this moving company tell us he owned the trucks and the transport would be fully done by him but he subbed it out to another company out of New Jersey I was moving from New York to Florida. Not only did he pocket the $800 he took it was for a small Studio from New York New York to Florida did not even take my living room furniture and it got jacked up to $5,000 the original contract was for 1800 but then when I put a dispute on the original 400 given to him he texted me at 2:00 and 3:00 a.m. threatening me threatening my mother telling me he knows where I live and calling me filthy dirty names. The man belongs in jail not running a moving company. My belongings was supposed to be in Florida in 3 days it was 30 plus days and he refused to answer my calls and when I put in the dispute over the original money because he was a broker not actual moving company I started getting the threatening messages. I brought them to the local law enforcement it is on record also my brand new bedroom furniture was completely damaged multiple boxes were soaking wet with leather pocketbooks the movers themselves took my power drill for their own selves also many items never arrived here valued it over $2,000 damages and they have a great to give me $96 yet I have still not seen it this is going on for months now would not recommend this company to anyone.! Worst ordeal of my life read more