The technician "diagnosed" a broken pump. He quoted $450.00 to replace the pump and to reinstall the dishwasher. I paid half his quote up front.6 He returned with the new pump. He disassembled and discounted the machine. He then discovered a further problem and Increased the repair cost by $500.00. He refused to provide a written estimate of parts and launched a confusing explanation where he constantly changed numbers. He would not provide the part numbers he required and he used part names that I could not find on the Bosch website. He left the dishwasher disassembled and disconnected from the kitchen sink drain. When I was finally able to identify the parts to which he referred, I found their costs about half what he stated. I am unable to use the sink and the disposal as the water drains onto the floor. read more

Quick service, same day. Had issues with gas oven lighting. Technician quickly identified the problem. Explained what was wrong, had the parts, quickly and competently replaced them. Kept his work area clean and was very aware of his surroundings. Good pricing! Highly Recommend this company. read more

Blue Shield Appliance Repair - Samsung gas stove. - Appliances & Repair Near Me

Blue Shield responded promptly, on the weekend, to our issue (our dishwasher door had broken). We quickly scheduled an appointment at a convenient time for me, right before the holidays when many other folks didn't have availability. After scheduling, we had another issue pop up with our range hood. Blue Shield said no problem. Samir from Blue Shield showed up *early* - did not leave me waiting around for the end of the window they gave me. He quickly diagnosed the issues we were dealing with and gave me a fair, transparent estimate for the work. After we agreed, he fixed everything on the spot incredibly quickly and was on his way. Samir was courteous and respectful and really helped take reduce some pre-holiday worries we had with our dishwasher and hood having issues. read more

Samir came on an emergency job to fix our dishwasher that started leaking. He was knowledgeable, proactive and thorough. I was concerned because my dishwasher wasn't that old and it is a fairly nice one (Bosch). He identified the main problem and fixed a few others that were caused by some bad installation work with my garbage disposal. I really appreciated his problem solving approach and his price was very reasonable. I'd definitely call Samir again but I hope I don't have to! Highly recommend him. read more

Blue Shield Appliance Repair - Dishwasher reassembled. - Appliances & Repair Near Me

Blue Shield responded promptly to my repair project, scheduled an arrival window between 22pm and 2pm, same day. They arrived at 12pm and assessed my appliance - letting me the know the washer was fine, and not the source of my water leak. The service charge was nominal, which I gladly paid for their expertise and time. Excellent Service!!! read more

Honest about repair. Good job on fix. Technician explained everything. Will call again when I need an appliance repair. read more

My ice maker stopped working. Immediate response and appointment the same day. the problem was diagnosed in 15 minutes. A part had to be ordered (which was delayed by the snow) but there was no lag time for installation. Friendly, knowledgeable and service call cost applied to repair. I would definite them for any other appliance issue i have in the future. read more

While Yelp's appointment system failed to notify the business, I called to verify my appointment. They were still able to get me the same appointment time - which was the next day. Technician was very helpful on the phone and understood the issue. Technician was on time, clean, and polite. He was able to determine the issue easily. After paying the estimate, the parts were ordered and the technician returned 3 days later - on a Sunday even. The repair was made fairly quickly. A further issue that has been present since shortly after purchasing the dishwasher 8 years ago was diagnosed. I took that additional small repair onto myself to order the part. Overall, I will be using this service again, in the future, on other appliance repair needs. read more

Definitely recommend! I was having an issue with my oven and Samir came out and found the problem. He ordered the part and came back to fix it. I will use their services again. Also reasonably price and great customer service. read more

Very professional and friendly! Diagnosed problem, found replacement part, and got our stove running again!

Terrible experience, highly recommend avoiding. He was very rude and tough to communicate with, and caused more problems than he solved. Our dryer was smoking, and he did come quickly and diagnose the issue, although the fix he quoted us seemed very expensive (almost enough that a new dryer would be worth it). But, after he "fixed" our dryer, we used it once and then it started making a very loud noise. He came out to look at it again, and "fixed" the noise, but a couple months later the noise was back. At that point he said it was "out of warranty", so we had to get a separate company to come fix it. Turns out, the parts were just not installed correctly, causing this noise. This cost us hundreds of extra dollars and a ton of time, simply with his shoddy work. Combine that with being very difficult to work with (he was apparently very rude to my wife), I would not recommend Blue Shield at all. read more

I needed a reasonably priced repair to a Faber Range Hood purchased in July of 2022. Blue Shield replied immediately, scheduled an arrival window between 2 - 4 PM on the same day. Samir arrived at 2:10 PM, assessed the problem and fixed it within an hour! I would recommend Blue Shield and Samir for your appliance repair or service. I too will use in the future! read more

Very satisfied with the service! Samir was very honest and took the time to explain the problem with my dryer. He took care of the issue and guaranteed his service. I 100% recommend Blue Shield if your appliances need service or repair! read more

Samir responded quickly and knew exactly what was wrong with my washer. He ordered a replacement pump and returned on Sunday evening and fixed the problem. He was prompt, knowledgeable and fair. read more

Samir was very professional and quickly identified what was wrong and fixed the problem. He was on time and I would call him again for appliance problems. read more

I used Blue Shield Appliance Repair to service my Bosch dishwasher. Samir is terrific. Not only did he respond quickly, but he also came out on Sunday to assess what was needed to get my dishwasher up and running again. He explained what he was listening for as he figured out what was wrong and came to the conclusion that a water-intake valve was not opening properly. That valve needed to be replaced. He also recommended replacing the water line leading to that valve. He bought the parts and came back again today. My dishwasher is now running beautifully, and I am a very happy customer. You will not be disappointed if you hire Samir to service your kitchen appliances. He is very professional, his charges are reasonable, and he does excellent work. He gets 5 stars from me! read more

Great service! He came out early and took care of my stove and showed me some things that the major appliance people did not.

His thing he fixed my oven today which I called for the service and then I asked him why he was still here. Can he look at my dryer? He fix my oven and my dryer within 2 hours fast service excellent customer service reasonable prices I will be back. read more

Our 30+ year old gas dryer stopped heating. Within 5 minutes of seeking help through Yelp, Blue Shield had responded and set a time for the next day (a Sunday). Cheaper flat rate for showing up than other companies that responded the next day. Blue Shield tech showed up early (after texting to make sure that was ok), quickly diagnosed the problem and fixed it, and gave us some added maintenance tips. Price was reasonable and the dryer was up and running. Will call again for appliance troubles. read more

He arrived quickly, diagnosed the issue right away, and had my oven working again in no time. Professional, efficient, and reliable. I really appreciated the fast turnaround and quality work. Highly recommend his service. read more

I cannot comment on the technical expertise of the company as I did not end up using them for the actual repair. However, to identify the source of the problem, a leaking dishwater, I found the technician quite clueless and more than happy to say nothing is wrong (which it was and duly fixed by another technician). It also felt bit strange that they would not use the diagnostic fees towards the repair, especially when they could not diagnose the problem and happily charged $100 for the visit. read more

Awesome service. Resolved in record time. Will use in the future. Thank you very much.

Service was prompt, came the next day. Was upfront about the pricing and was able to resolve our washing machine issues.

Quick response and good follow up for a dryer repair. Attempted to fix the issue, but no luck. Ended up getting a new dryer. Only improvement I would recommend would be the invoicing. We received a receipt, but not itemized with cost of labor hours and parts. Other than that, billing was simple. read more

A gentleman from Blue Shield Appliance Repair was able to promptly take my request to check out what was (not) happening with my dryer. He was efficient, courteous, informative, and successfully fixed the problem in two short visits, the second visit only because the part had to be ordered. I highly recommend this group and I will have them on my list for the next time the washer, dryer, or another appliance goes on the fritz. read more

Serviceman fixed my dryer, but never explained what was wrong with it or what the new part he said he put in was doing On the plus side, I got same-day service and he came on time I just looked up the cost of replacing the door switch which turned out to be the problem. It is widely available for five dollars The service man told me that since mine was an older model I was lucky he just happened to have the part in his truck since they're hard to find The cost for this: $250. Take away the $89 for the service call And I paid $140 for a five dollar part and his labor which took all of 10 minutes. read more

Prompt response, diagnosis, part ordering, and repair. Dishwasher did not leak when we ran it.

He did a good job in communicating and repairing of the washer. Price was fair. Would recommend.

Very responsive, reasonably priced, and very knowledgeable. They kept me informed the entire way, and were able to accommodate my work schedule and make the necessary repairs over the weekend. Can not recommend highly enough - will reach out again if I'm in a similar predicament read more

Bait and switch, charged us $65 for nothing. I had reached out via yelp, confirmed the model number of what was being serviced and what the issue was, and what time I was available. Instead, they came two hours earlier than the agreed upon time, putting my wife in a tough spot trying to juggle with two kids under two and responding to a technician who was impolite and unprofessional. I tried to discuss over the phone, but it was pretty clear the cost was not in line with expectations and even the "discount" offered came with strings attached. Avoid. read more

Terrible service. Do not use this company! Provided a quote which was very unreasonable. The repairs were completed by someone else and it was 1/3 the price. read more

I had issue with my washing machine on a cold, December weekend. I was in distress. I got prompt messaging with details and plan required to fix washing machine. Communication and money transfer was great. My machine was fixed within 3 days. Great follow up. I will recommend their services. read more

I needed my dryer repaired and Samir was sent out to repair it. He was very professional and knowledgeable on what was needed to be done. He fixed it very quickly and even corrected some mistakes from the last contractor that came out to service that dryer. I will surely be using this business again and I will definitely ask for Samir. read more

Read the negative reviews. We feel like this business scammed us. They make it sound like they will handle a repair quickly and for a reasonable cost, but when they arrive it turns out that fee is just for the estimate (I have no problem with charging an estimate fee, but it should be transparent). They then tell you it will be a "costly repair," quoting a high price (e.g.,$500-$600), with a replacement parts alone costing ~$240. After recovering from the sticker shock, we found that we could order the replacement parts directly from LG for more than $100 less than what we were quoted. The repair itself was also extremely straightforward. We were able to handle in a couple of minutes after watching a few YouTube videos and without ordering any replacement parts. read more

If you are facing a repair that costs over $400, I would strongly recommend considering a new washing machine instead. Based on my experience it would cost $700 to fix. I took his advice and now I regret it. If your gut tells you not to do it so GIVE IT TIME TO THINK ABOUT YOUR OPTIONS. read more

Sam was quick to respond to our request for her vice. He came out the very next day to diagnose and propose a repair. The part came in the following day, and 1 day later he came and made the repair. His communication was quick and clear, working with him was easy. We are so glad to have a working oven again! read more

I needed an older dishwasher repaired and came to Yelp to look for a reputable business that would do the work and not overcharge me. I reached out to this company and they responded immediately. When the technician showed up (I believe his name was Samir), he told me that it would probably be cheaper to just buy a new dishwasher, I agreed. Once he got to his car, he called and told me that he would be able to find me a dishwasher and install it for a very low price. He returned the next day and did as he promised. The old dishwasher wasn't installed correctly, but he made sure that the newer dishwasher was installed, and running before he left. He did an excellent job! He was so helpful and informative, and also very professional. I highly recommend this company for appliance repairs. read more

Our Samsung front load washer began leaking and we contacted Blue Shield on a Sunday evening to request an appointment. Within a few minutes of requesting the appointment on Sunday evening, Samir responded and said that he could be at our home on Monday morning between 8 am and 10 am. He arrived before 9 am, assessed the situation and gave us a quote. The price was fair (and he discounted it) so we hired him. It took a few days to get the part and Samir came the following Tuesday to complete the repair. This is excellent customer service. We recommend Samir at Blue Shield Appliance Repair and will tell all of our friends and acquaintances about him. It is difficult finding qualified, responsive contractors and repair people. Samir is a keeper. read more

washer repair , Sameer contacted me through Yelp immediately and was very professional. He came on time and did an excellent service . will def call him again for future use and highly recommend him read more

Samir from Blue Shield Appliance Repair has come to our rescue again! He's always so responsive, gives clear and fair recommendations to fix your appliances, and remedies the issue promptly! I highly recommend his business and will be only calling on him for any future support! He's given life back to our completely dead refrigerator and we can't thank him enough for saving us thousands! read more