I've been really impressed with their scheduling and communication and responsiveness. This is…read morereally hard to find on the Cape, and I found it with them. Would recommend.

I had 2 appliances down. My dryer can be repaired. My dishwasher is extinct apparently, parts are…read morenot available. He got the dryer part in 24 hours, the problem is coordinating his time to my time! I'm a satisfied customer and do not blame them for parts that are no longer available. I just wish all appliances lasted forever!!

Todd is very helpful, knowledgeable, honest and affordable! He was easy to schedule with and…read moreshowed up when he said he would. Highly recommended!

wow. Todd and Michelle are awesome. We needed a dishwasher installed. They were available,…read moreprompt, courteous. .. I could go on. Wonderful family business!

Crane has a great selection and an enormous warehouse so your appliance will be ready generally…read moreimmediately. I worked with Donna who was very knowledgeable and friendly. I enjoyed the entire experience and my new Bosch dishwasher.

Excellent knowledgeable service from the show room to the installation THANK YOU a thousand times…read moreover Patty O

Great service! They responded quickly and were able to provide same day service to repair my dryer…read more Very fair pricing, would hire again!

I chose Fortes Home Service because of all the reviews praising their quick response. That couldn't…read morehave been further from my experience. They did respond to my message quickly, said they'd "be happy" to help and asked for my refrigerator's model number. I sent it immediately. That was Monday. It's now Friday, and I've heard absolutely nothing. If you can't take the job, have the courtesy to say so. Instead, they left me waiting for days when I could have contacted another company. After reading all the reviews about same-day service, I'm left wondering who those customers were. My experience was completely unprofessional, and I would not recommend them.

Simply outstanding all around -- great, timely and efficient service by knowledgeable and…read moretrustworthy professionals. As other reviewers have noted service is prompt and friendly, and perhaps most importantly you can rest assured you will be presented with all your options and without pressure for repairs that you might not need or might be too costly. You can trust the pros at Mr. Appliance. I recommend them highly!

Awful company, charges way to expensive to do a house call. The technician I had miss diagnosed my…read morefridge problem, came back and charged me again to fix something he should have fixed the first time out. Never again!

I called for an appointment regarding my cappuccino machine.Rob answered the phone and asked me…read moresome questions about my situation. He went over and above and gave me some troubleshooting ideas to try first. I am simply blown away by his willingness to help, professionalism and he even called back later to see how everything turned out. Thank you R & P Appliance Service, I would recommend you to anyone I know looking for appliance repair. Keep up the great work and thank you so much!!

From the owner: Factory Authorized for Viking. AGA. LYNX. Miele. read more

Scott was fantastic. We getting prepared to replace a fridge, and realized how much money we'd be…read morespending, so I explored the repair route. Scott came out, promptly, professionally, diagnosed the problem and had the fridge fixes within an hour or two of his arrival. His rates are extremely reasonable, and he saves us a whole lot of money. Highly recommend giving a call if an appliance goes down. He'll certainly be my first call in the future.

Very responsive and fair price, does a great job. Would highly recommend, clean and professional.read more

I had requested to have a service technician come out to my house to listen to the new dryer after…read moreturning it on so he could here the normal sound as thecdrim turns. He is ordering a repair kit that includes new pulleys, belt etc and will return to replace the parts. The dryer is functional so we can use it. The service technician Tim was very pleasant and customer friendly and quickly diagnosed the problem. He also gave me some maintenance tips on cleaning the lint filter on the back side. He also showed me two tips on my dishwasher and two tips on my refrigerator to better maintain it. I really appreciated Tim taking about 10 minutes to show me all of the tips. In my opinion,Tim is a very good asset and represents KAM very well. Charles Mokeler Dennis MA

I purchased over $5000 in kitchen appliances with an interest in LG products. The salesperson, Jack…read moreGilooly, convinced us to Purchase GE appliances and offered $800 in a bundle rebate. I have tried for months to receive these rebates, many emails and calls with no response. Finally reached the COO Jay Upton and explained my situation with months of frustration. His ridiculous suggestion was to return the appliances which means hiring an electrician and plumber to disconnect them for pickup. I tried to reach the owner several times but no response. In addition, KAM sent the wrong refrigerator and requested me to pay a 30% return fee and another delivery charge which I refused to pay. Their sales manager Frank even stated there were no GE rebates at that time. After I provided documentation on the rebates given to me from Jack, Frank said to call GE. I contacted GE and their rebate company and since months passed, GE said to contact the dealer for their assistance. KAM provided no assistance, made excuse after excuse and I never received these rebates $800 rebates promised. I thought I would support local businesses instead of the Big Box stores. It was a Mistake. The story they post on customer satisfaction is a joke. I strongly suggest you shop elsewhere. Hopefully the owner will contact me after this reading this review. Very frustrated and disappointed