Eugene made my day! Our refrigerator stopped cooling on Memorial Day. The next day, I called Eugene…read moreat 9:20 and left a message. He called back at 9:35 and was in our house at 9:45. He quickly diagnosed the problem. It was a defective control panel. He replaced it with one he had in his truck, and within just a half hour, I was back in business. Eugene really knows his stuff, a true professional.

My 10 year old dryer quit working - I was dreading buying a new one. Eugene showed up the morning…read moreafter I called & replaced the door shutoff switch & replaced my rotted old drive belt for a very reasonable price. He told me my old one is better quality than the new ones. He saved me before my summer guests arrived. Thank You Eugene !!!!!

Very good - will use again. Very knowledgeable and professional. He knew exactly what might have…read morebeen the problem and he was correct.

Quick resolution and they came on time . It was a simple fix so I did not need partsread more

Cape Cod Appliance Repair service and communication was excellent Chris showed up on time and…read morerepairs were completed in a timely manner Julie was most helpful and a pleasure to work with highly recommended them Thank you

Dan, at Cape Cod Appliance Service, has come to my home twice in the last 3 months, once for a…read moredishwasher and once for a refrigerator. Unfortunately in both circumstances, I needed to replace the appliance. However, Dan was thoroughly informative with recommendations and suggestions and being in the business, I trusted his advice and am happy with the purchases I made. This is his area of expertise, not mine, and his support and information did not disappoint. He was on time. He called ahead of time to let me know he was on his way. He was careful in my home, he set right to work trying to diagnose the problem. I will continue to use CCAS for future needs.

False information on website. Said "free estimates". Thought a phone call with make/model and…read moreproblem would get an estimate- not expecting a crystal ball or 100% cost. . . Instead got someone (call center) who knew nothing about appliances. . . $189 flat rate to come out and look at dishwasher. Parts extra. Brought this up to Representative-and even confirmed that it was directly on their link (free estimates). . .still there. Don't mind paying something for first 30 min/1hr but $189 when they advertise free estimates is false advertising.

I have used them several times to repair my dishwasher and refrigerator. Both appliances are over…read more20 years old so they need attention every once in a while. They are always on time, make repairs, and are reasonably priced.

I requested a service assessment for my clothes washer which completed a rinse cycle but then made…read morestrange noises. The following day (Sunday) was a "top ten worst" snowstorm and only essential workers were allowed on the road. Tuesday morning Chris arrived at 7:30am, ordered parts and gave me an estimate. Parts arrived on Thursday. And my machine was running before 11am Friday! I was pleased beyond words. I originally called Crane Appliances from whom I purchased my washing machine. I called them twice and they never responded to my calls.

Refrigerator was making a loud noise several times an hour making it difficult to sleep. Called on…read morea Saturday during business hours but could only leave a voicemail. Contacted me by email and set up an appointment for diagnosis five days later ($179). Technician said it was cooling fan and would need to order parts. Was invoiced for parts the same day ($329). Parts took 12 days to arrive. Technician replaced cooling fan and left - noise started up again immediately . Called twice but could only leave a message. Tech called that afternoon and told me nothing more could be done and I would need to buy a new appliance and that parts would be refunded but diagnosis and labor would be charged. Took over 2 weeks to receive check for parts that did not cover shipping. So paid for a misdiagnosis and labor and shipping for unneeded parts. Was able to have another company come out , identify the problem and fix it. No diagnosis fee. No upfront charge to order parts. No payment until fixed. And correctly identified the problem. Have called the company that referred this business to me to tell them to stop referring this business.

They came in did there job and there was nothing wrong with my ice maker still paid for the visit…read moreof maybe$150 ! She was in & out in 15 minutes .

James is terrific! I have been happy to have him service my appliances, including clothes washer,…read moredryer, oven, dishwasher since living here in Mashpee for the past 10 years. He is prompt, efficient, effective, honest, and fair, and always identifies and understands what is needed. He also is very well connected to a support network which he can refer his clients to, if necessary. There have been a few times when he has only charged me with a house call, and not labor, even though he properly diagnosed and corrected a problem . I highly recommend Mid-Cape Appliance Service.

Short and very sweet. He answered the phone when we called! He came the same day. Based on my…read moredescription to him, he predicted the problem before he got to our house. He looked at our stove and confirmed his prediction, as well as making sure other things were OK - - and they were. He actually had the part needed on his truck! Our stove was fixed on the day we made the call! His price was more than fair. He advised us to have an electrician do some further work, which we did. The electrician was so impressed with the work of Reliable Appliance Repair that he asked for his name to recommend to his own clients!

I am giving Reliable Appliance Repair a 5 star rating even though they did not technically repair…read moremy dryer. What they did was even better: John asked me about the problem I was giving with my dryer, was able to diagnosis over the phone and offer a simple solution - which worked! It would have been easy to take my money and then come out to diagnosis the issue, but instead he elected to solve my problem quickly over the phone. This speaks to me about the honesty of the service. If he's willing to figure out a problem and "fix" it for FREE over the phone, he is not going tell people to do unnecessary repairs when he actually comes out to someone's home. He may not be able to diagnosis your issue over the phone, but know that if offers a repair, he's not doing it simply to squeeze money out of you. If I ever have a malfunctioning appliance again, Reliable Appliance will be my first and only call and I will trust him to accurately find and fix the problem.