Mid Cape Appliance is amazing. I will never call another company again…read more James has been incredible in helping me with issues involving my dishwasher, refrigerator, and washing machine. I originally used another company to fix my dishwasher because it was covered under warranty. They came out five times, and the problem was still never fixed. Finally, I called Mid Cape Appliance. They came out the very next day, diagnosed the problem, and within two days James had the part and my dishwasher was back up and running. A few months later, I got a new refrigerator and the water stopped working, so there was no ice or water coming from the dispenser. Since the refrigerator was only one month old, I called Whirlpool. They said it was under warranty and sent their local company, but it took them three months just to come out, and they still couldn't tell me what was wrong. So I called James at Mid Cape Appliance. He came out the next day, found the problem with the water line, and repaired it for me on the spot. It was fantastic service. Most companies would have charged me for a diagnostic visit and then charged me again to come back and fix it, but not James. He handled everything in one visit. Then my washing machine started making a funny noise. This time, I called Mid Cape Appliance first. They scheduled a service call within a few days. James came out, explained the problem, ordered the parts, and a few weeks later called me back to schedule a time that worked for me and fixed it. I now call Mid Cape Appliance whenever I have a problem with an appliance because they are friendly, on time, and get the job done quickly and professionally.

James, the owner, is a marvel. knowledgeable, communicative, and very capable. More than fixing our…read morefridge quickly and efficiently, he was good company and a pleasure to get to know. i know the cape is in good shape having him in this business!

Eugene made my day! Our refrigerator stopped cooling on Memorial Day. The next day, I called Eugene…read moreat 9:20 and left a message. He called back at 9:35 and was in our house at 9:45. He quickly diagnosed the problem. It was a defective control panel. He replaced it with one he had in his truck, and within just a half hour, I was back in business. Eugene really knows his stuff, a true professional.

My 10 year old dryer quit working - I was dreading buying a new one. Eugene showed up the morning…read moreafter I called & replaced the door shutoff switch & replaced my rotted old drive belt for a very reasonable price. He told me my old one is better quality than the new ones. He saved me before my summer guests arrived. Thank You Eugene !!!!!

False information on website. Said "free estimates". Thought a phone call with make/model and…read moreproblem would get an estimate- not expecting a crystal ball or 100% cost. . . Instead got someone (call center) who knew nothing about appliances. . . $189 flat rate to come out and look at dishwasher. Parts extra. Brought this up to Representative-and even confirmed that it was directly on their link (free estimates). . .still there. Don't mind paying something for first 30 min/1hr but $189 when they advertise free estimates is false advertising.

I have used them several times to repair my dishwasher and refrigerator. Both appliances are over…read more20 years old so they need attention every once in a while. They are always on time, make repairs, and are reasonably priced.

Short and very sweet. He answered the phone when we called! He came the same day. Based on my…read moredescription to him, he predicted the problem before he got to our house. He looked at our stove and confirmed his prediction, as well as making sure other things were OK - - and they were. He actually had the part needed on his truck! Our stove was fixed on the day we made the call! His price was more than fair. He advised us to have an electrician do some further work, which we did. The electrician was so impressed with the work of Reliable Appliance Repair that he asked for his name to recommend to his own clients!

I am giving Reliable Appliance Repair a 5 star rating even though they did not technically repair…read moremy dryer. What they did was even better: John asked me about the problem I was giving with my dryer, was able to diagnosis over the phone and offer a simple solution - which worked! It would have been easy to take my money and then come out to diagnosis the issue, but instead he elected to solve my problem quickly over the phone. This speaks to me about the honesty of the service. If he's willing to figure out a problem and "fix" it for FREE over the phone, he is not going tell people to do unnecessary repairs when he actually comes out to someone's home. He may not be able to diagnosis your issue over the phone, but know that if offers a repair, he's not doing it simply to squeeze money out of you. If I ever have a malfunctioning appliance again, Reliable Appliance will be my first and only call and I will trust him to accurately find and fix the problem.

I would no longer recommend this business. Attention to detail and customer service has been non…read moreexistent since John the owner passed away. They don't return phone calls and don't service their customers because no one ever returns your call. So disappointing. I guarantee John is rolling over in his grave.

I am in the process of having a ductless mini split installed by Silver Lake Air. Technician Jeff…read moreReynolds showed up on time, prepared, efficient, polite and extremely protective of my health. He wore a mask, cleaned what he touched and kept his social distance. It is so refreshing when a company responds in a timely manner and provides a quality product, quality workmanship and knowledgeable friendly associates. I would definitely recommend this company. Geri Cellini Plympton, Ma.

excellent service and knowledge. Wow my dryer vent was a mess, I can't wait to try it after this…read morecomprehensive repair service.

Company responded right away to my inquiry, and was able to send a technician out very soon to our…read morehome. They provided a very detailed report documenting the dryer vent cleaning visit. Great service & reasonable pricing, would use again for sure.

I have always relied on corries appliances through the years from friends and family's experiences…read moreand great service today I was looking to buy a refrigerator and after a few questions about the problems I was having with mine they determined that they could repair it for me I really appreciate the fact they didn't try to make the extra money and just sell me a new one .thank you for the great service happy customer here !

They don't return phone calls, very hard to get them to come repair a machine that you bought from…read morethem. They cannot stick to an appointment or an appointment time. They tried to come an hour and a half late today. I told them to kick rocks. I took the afternoon off from work to meet them at my house at a designated time. They stopped answering my calls after I called to find out when they're coming. He then pulls in my driveway an hr and half late. This is after weeks of un returned calls, "someone will call you back , yadda yadda yadda. What a Nightmare.

I just had a new high efficiency gas boiler installed by Robies and that included the…read morere-engineering of the old radiator piping on the first floor- a complex task due to the inability to pipe under the first floor. I chose Robies because the marketing man- Dana Bergstrom gave me the clear impression that he really cared and was most attentive and responsive. Then the complex installation and the removal of the old oil furnace was executed by Walley Silvia and his crew including some very good electricians (the crew included Shawn, Moe, Matt, Adam and others). Walley was like an artist - a real pro who very much cared for what he was doing. I can not say too much about how professional and knowledgeable the team was. I highly recommend Robies based on the complexity of what was required and the excellent installation. A. Epstein

You quoted my 84 year old mother $750 to replace two outdoor porch lights. It required…read morereconnecting two wires and the ground on each light. It took me a combined 20 minutes to replace them. You are a fraud, and should be embarrassed in taking advantage of the elderly. Expect a report to the BBB. AVOID this company.