Friendly and prompt. The people they were really nice and informative. Most places when you talk to…read morethem they seem like they hate their lives

They need to do better business with their customers and have someone there who speaks English when…read moreyou get your estimate. A lot of miscommunication goes down at this establishment.

My regular mechanic was out of town and needed help Aaron said he could come....he came by 1st time…read moreand needed a special tool (thin walled socket)....came back 2 days later told needed spark plugs which he said he replaced (didn't but was charged for) he did replace coil charged me $400.00 ...said he thought it was drivable but needed another $600.00 for part not including labor ....my regular mechanic came back in town came to look had to redo Aaron's work and had my car running correctly for less than $200.00 in under an hour ..... I was very much taken advantage of while in a desperate situation....not a person of good character

Quick and easy process, I love that he's mobile but his quality of work makes you feel like you…read morewent to an actual garage

I can't say enough good things about Tech Automotive in Charlotte. I first brought my car in for a…read moreradiator issue and water pump replacement, and the service was quick, affordable, and professional. A couple of days later, my car started overheating again. I called them, and without hesitation, they told me to bring it in right away. They quickly diagnosed a completely different problem--my thermostat and a faulty sensor. Even though this was unrelated to the first repair, they covered the cost entirely. That kind of integrity and commitment to customer satisfaction is almost impossible to find these days. Not only do they have some of the best prices in town, but the team genuinely cares about their customers. They took the time to listen to my frustrations, treated me with kindness, and even gave me a hug before I left. It's rare to find a shop that blends top-notch mechanical work with such compassion and honesty. If you want skilled, trustworthy, and caring professionals to work on your vehicle, Tech Automotive is the place. They've earned a loyal customer for life.

I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

I live in the Madison, Wisconsin area and have been looking nationwide for a nice 2018-2019…read moreMercedes GLS 550. I called Amin about the 2018 GLS 550 in stock. He assured me it was a great vehicle. I made the commitment to buy it, so I flew from Madison, WI to Charlotte. Amin picked me up at the airport and the car did not disappoint! The transaction went smooth and I was off driving the GLS550 back to WI, a 13hr trek! I was a bit nervous about a potential breakdown, but to my pleasant surprise it performed very well. There was a brake shimmy so I called Amin about it and he made it right with me and I am a happy camper with this 2018 GLS 550 ! Thank you Amin for making this a very pleasant experience and I do recommend checking out their inventory, or let him know what you want to buy. Amin is a very personable and customer focused businessman. Best regards, Keith

I recently purchased a Porsche Cayenne S from Carolina Auto Imports, and the experience was…read moretop-tier. The customer service and communication were truly exceptional, with staff that are professional, knowledgeable, and genuinely focused on making the buying process seamless. They provided clear, transparent information, making the entire transaction stress-free. If you are looking for high-quality vehicles and unmatched service, I highly recommend them. Key Highlights: Superb Communication: Kept me informed throughout the entire process. Customer-Focused: Professional and friendly staff made me feel valued. Quality Inventory: The Cayenne S was in immaculate condition. Highly Recommended: An honest, straightforward dealership.

Wow! Eric was the best. In such a crazy situation he was so positive, helpful & personable. I was…read moretold he would arrive in 30 minutes and he got there within that timeframe and then promptly got my car to the dealership. The man who I spoke to on the phone who coordinated the tow was great too! I'm so grateful for Ace Towing!

10 stars of I could rate them! They are fast and reliable! Allowed me to make an appointment to…read moreschedule a tow and they came on time and when I needed them the same day, they came within 15 minutes. Saving them for future needs! Thanks so much.