Thank you so very much, Windsor Plywood of Parksville!! A little over a year ago my Dad purchased…read morean order of lumber, 2 weeks later he was in a Victoria hospital receiving brain surgery to relieve a condition called, hydrocephalus. Long story, short, the lumber was never delivered, but he is thriving. In fact, he called Windsor Plywood in Parksville today, over a YEAR later, and asked if a partial refund with a restocking fee would be possible. The store manager gave him a FULL refund, no restocking fee, and immediately credited his credit card, which means, as my Dad, so intelligently pointed out, it cost them money in credit card fees twice over and they didn't ask for a dime in consideration! We thought this level of customer service no longer existed. We are so grateful to Windsor Plywood for proving us so wrong. If you need lumber, get it from Windsor Plywood - they treat you right!

Windsor Plywood Parksville staff are awesome! My wife and I made a wooden motorcycle rocking horse…read morefor our grandson and we visited the Sunrise Drive store several times over the September to December 2020 period. We were able to purchase the special tools, plywood, maple planking and small parts from just this one store, and we gots lots of excellent advice too. Thanks especially to Gene for finding all the right small parts and for his patient trials to help us pick the right stains and urethane finish. If you love wood and you're a Do-it-Yourselfer, I think Windsor Plywood Parksville is a great place to start your next project.

We recently needed to have our windshield replaced in our 38' Fleetwood Discovery Motorhome. It was…read morean ICBC claim and was handled by North Pacific Window & Glass. A representative of the company came to where we were parked, took measurements and pictures, ordered the windshield and arranged an appointment for installation. We arrived for the appointment and it was expertly installed in the time quoted. The fellows doing the work were extremely courteous and professional. A job well done!!!

I have had several window replacements including a patio door conversion to a window that required…read moreadditional framing. The installers have an admirable work ethic and adhere to high standards of workmanship. It is my pleasure to give praise where praise is due.

Only hardware store in town that had the hardware I needed , for an older wall unit…read more Service was extremely helpful & professional.

Low ratings for customer service, prices. Would much prefer to support a local Alberni business…read morefor my homes in PA and at Sproat Lake, but I won't be back ever..My contractor purchased about $600 in paint from this store and billed me for the product. The paint was not mixed, just primer and base paint off the shelf. I found out it was the wrong product. My mother tried to return it, just hoping for a credit, but was essentially given the excuse the 'paint was left outdoors so we won't take it back', but this allegation was completely false. The paint was never left outdoors and it was only stored inside except when transporting to Windsor Plywood. All I wanted was an in store credit. Now I'm stuck with all this unopened new product that I cannot use. I emailed the manager to ask for reconsideration, but did not even receive the courtesy of a reply from him. Will go to Home Hardware in PA, or Home Depot in Nanaimo in the future, but the poor courtesy and service over a product return means I won't be back to Windsor Plywood.

This "Guy" is the real deal. Contacted him through Yelp and he replied within an hour. He put our…read morebbq grill together perfectly in no time at a fair price. Thanks, Guy!

From the owner: We take care of our customer's small to medium-sized projects, with the emphasis on providing good…read morevalue for your money. Whether you need a guy for a couple of hours to take care of few little things or a bigger project lasting several days, we make sure to listen to what you want. Carpentry, painting, light fixtures, bathroom renos, decks ... give us a call and you'll get honest answers and reasonable prices.

We got our commercial grade vinyl tile for our home office here. It was special order but they…read morebrought in a few samples for us to look at before ordering. They staff is always very helpful and knowledgeable and if they don't know, they find out and get back to you quickly. They may seem a bit more expensive than some box stores but the quality of the products and the staff more than make up for it.

Great place to buy plywood, but the staff are not the nicest people in the CUSTOMER SERVICE…read moreindustry. I suggest running in and out as fast as you can and avoid eye contact with CSRs. They should get more involved with the community, i didn't even know they were there until recently.

We did a complete kitchen renovation and have lived with it for four months. It's amazing how…read moreNicki and Lance not only gave us what we wanted but increased the useable space in our cabinets. The kitchen is drop dead gorgeous and the over all quality is exceptional. All of the fittings and hardware are premium and they are both great to work with. We have no hesitation to recommend them for anyone wanting a custom product.