I had Henderson conduct a windshield replacement for my car using their mobile service. They were…read moreon time and conducted the replacement with no issue. But there were two problems that really took this from a 5-star to a 2-star experience. First, I had purchased a warranty on the windshield. The tech who conducted the replacement informed me he had run out of paperwork for the warranty. His solution was that I drive to the Henderson location to get the paperwork. What's the point in a mobile service if I have to drive to the shop anyways? Second, the got some sort of black stuff (grease, adhesive, I dont know) all over the headliner of my vehicle, which is light grey. I had to have my car professional detailed to the tune of $300, and light stains still remain.

These folks were professional, friendly, and gave a $50 credit towards the deductible on my…read morewindshield. They sent the wrong windshield the first time, so had to come back another day, but I was still quite happy with their work.

Headline: I won't be back. (Except I probably will, because as soon as I think repairs are done...a…read morenew one pops up). We needed two new tires for a front-wheel drive car. Bought two new tires from Belle Tire and had them put on. Easy. I started driving home. Before getting halfway there, the tire pressure light came on. This car doesn't tell you which tire or how much/little pressure. So I returned to Belle Tire immediately. The tire pressure was at 42 psi! Not 36 where they told me it should have been. Which confused them as the techs who had over-inflated it, because they said it's an automated air pump, so they were confused too. They deflated it to where it should have been initially and I left. Fast forward two weeks. Tire pressure light comes back on again. I schedule another appointment. They find that the tire valve stems hadn't been replaced when they put the new tires on. They replace and I leave. Fast forward two more weeks. Tire pressure light comes back on AGAIN. Schedule another appointment because they ONLY REPLACED THE ONE VALVE STEM LAST TIME? If both tires are new, and they were replaced here, and you found a leaky valve stem on one, why on earth wouldn't you fix them both (as I foolishly assumed they had)? Also, it took well over two hours from the time they took my key to the time they had replaced the ONE valve stem they needed to repair. Beyond that here are some other issues: 1. Every time I call I'm put on hold for about 5 minutes while they deal with customers in-person. 2. But every time I come in I have to wait for about 5-10 minutes while multiple employees are on phone calls. Separate these two jobs! No one greets you when you walk in, because they're always on the phone. ALWAYS. They just look down at the desk and ignore you until they're off the phone, and even then it's barely a glance your way. Not even a silently mouthed, "Sorry, just a minute." Nothing. I'm over being here four times in two months. Judging from others in line and in the waiting room, as well as the other reviews on here, it sounds like I'm not the only one tired of it. I'll just go to Costco from now on I guess. UPDATED EDIT: Below is a kindly worded response from Belle Tire that does nothing to solve this and everything to show how thoughtful their customer service team is. Well, that's nice, but my reply to that is "thanks but no thanks." Until that kind of service trickles into your actual brick and mortar shops, it doesn't do us any good in your waiting rooms. We still have to take time off work to come in only to not have SIMPLE tire issues solved in one shot. Guess what? My tire light came on AGAIN. I'm not bringing it back to Belle Tire. Someone else is going to finally solve this for us.

Paid for and alignment after I replaced my front suspension. I was told if I didn't pay for their…read more"alignment guarantee" I wouldn't be able to bring the vehicle back if there was an issue after I left the shop. This is shady and it's the first time I've seen a major chain do this. I won't be returning.

Amazing and friendly service. Akh and his team did yet another fantastic job! Highly recommend them…read morefor all your detail needs!

From the owner: A1 Detailing and Customs is a premier auto detailing service that stands out in the industry for…read moreits unmatched commitment to quality and customer satisfaction. We specialize in providing comprehensive vehicle detailing solutions, from interior and exterior cleaning. Our team uses only the highest-quality products and advanced techniques to ensure your car, truck, or motorcycle looks and feels like new. Whether it's a full ceramic coating, paint correction, or custom wraps, we take pride in the precision and attention to detail we bring to every job. What sets A1 Detailing and Customs apart is our personalized service and dedication to exceeding expectations. We understand that every vehicle is unique, so we tailor our approach to meet the specific needs of each customer. Our expertise goes beyond basic detailing – we are passionate about restoring, enhancing, and customizing vehicles to reflect our clients' style and preferences. From everyday commuters to luxury cars, our goal is to provide an experience that leaves every vehicle looking flawless and protected. With a reputation built on trust, quality, and innovation, A1 Detailing and Customs is the name to remember for all your vehicle care needs.