Overall horrible experience took my car here thinking they could fix it after I hit a deer. My car…read morewas older but still runs fine, because the insurance company deemed the car not economical to fix based on its value, they refused to fix it even though I was willing to pay out of pocket. Do yourself a favor, save the time and look elsewhere

The guys in the DeWitt shop are wonderful communicators and very proactive with my accident claim…read moreThey told me it would be done in 1 week and it was Highly recommend these wonderful people

Headline: I won't be back. (Except I probably will, because as soon as I think repairs are done...a…read morenew one pops up). We needed two new tires for a front-wheel drive car. Bought two new tires from Belle Tire and had them put on. Easy. I started driving home. Before getting halfway there, the tire pressure light came on. This car doesn't tell you which tire or how much/little pressure. So I returned to Belle Tire immediately. The tire pressure was at 42 psi! Not 36 where they told me it should have been. Which confused them as the techs who had over-inflated it, because they said it's an automated air pump, so they were confused too. They deflated it to where it should have been initially and I left. Fast forward two weeks. Tire pressure light comes back on again. I schedule another appointment. They find that the tire valve stems hadn't been replaced when they put the new tires on. They replace and I leave. Fast forward two more weeks. Tire pressure light comes back on AGAIN. Schedule another appointment because they ONLY REPLACED THE ONE VALVE STEM LAST TIME? If both tires are new, and they were replaced here, and you found a leaky valve stem on one, why on earth wouldn't you fix them both (as I foolishly assumed they had)? Also, it took well over two hours from the time they took my key to the time they had replaced the ONE valve stem they needed to repair. Beyond that here are some other issues: 1. Every time I call I'm put on hold for about 5 minutes while they deal with customers in-person. 2. But every time I come in I have to wait for about 5-10 minutes while multiple employees are on phone calls. Separate these two jobs! No one greets you when you walk in, because they're always on the phone. ALWAYS. They just look down at the desk and ignore you until they're off the phone, and even then it's barely a glance your way. Not even a silently mouthed, "Sorry, just a minute." Nothing. I'm over being here four times in two months. Judging from others in line and in the waiting room, as well as the other reviews on here, it sounds like I'm not the only one tired of it. I'll just go to Costco from now on I guess. UPDATED EDIT: Below is a kindly worded response from Belle Tire that does nothing to solve this and everything to show how thoughtful their customer service team is. Well, that's nice, but my reply to that is "thanks but no thanks." Until that kind of service trickles into your actual brick and mortar shops, it doesn't do us any good in your waiting rooms. We still have to take time off work to come in only to not have SIMPLE tire issues solved in one shot. Guess what? My tire light came on AGAIN. I'm not bringing it back to Belle Tire. Someone else is going to finally solve this for us.

Paid for and alignment after I replaced my front suspension. I was told if I didn't pay for their…read more"alignment guarantee" I wouldn't be able to bring the vehicle back if there was an issue after I left the shop. This is shady and it's the first time I've seen a major chain do this. I won't be returning.

I heard of this business from a friend and went there to have my windows tinted. After waiting a…read morewhole day for my car to be done (not the issue) I found out it had taken longer because another person who is "partners" with the owner of 517 had to provide him with more tint. they came and provided said tint and rushed through finishing my car. they scratched two of my windows and cut the wire for one section of my rear defrost. also my back window is peeling from the bottom. DO NOT GO HERE THEY WILL NOT HONOR THE WARRANTY.

From the owner: The #1 one stop shop in Mid-Michigan. Come make your dream ride happen today!…read more-Elite Vinyl install team -Attention to detail Nothing leaves the shop till it’s 100%. Family owned & operated Licensed & Insured

I had my car detailed by them yesterday. I gave it to them filthy, and they returned it to me,…read morewell, spotless. In fact, that is why it rained yesterday. A couple of minor hiccups, but not enough to knock off any stars: I paid by credit card, and the amount on the receipt was different from what they charged--about $5.25 more. This was an extra fee for using a credit card that no one told me about. Had I known that, I would've brought cash. There was a sign that said window tinting is cash only but nothing about a credit card fee. They told me they would call me when the car was ready. Since it was about an hour and a half walk from my house to Spot-Les, I called to see if they had any idea when the car would be done. It had been done for fifteen or twenty minutes already. The guy on the phone thought someone else had called me. If I ever get my car detailed again, I will definitely go to them. It was well worth the money.

I absolutely appreciate the service I received from the staff who serviced my brand new vehicle!…read moreWhen I tell you, they did a great job! Everyone was so kind. They took care of all of my concerns with the services. I received the 5% tint all the way around and I had a 7 year ceramic coating put on. It already looked great because it's a new car but I do see an enhanced shine with the protective coating! Especially on the wheels! I would recommend Spot-Les to anyone! Thank you so much for a great job and as a result, a great look! Look for me to come get my car washed there as well!

This business was sold to their competition Safelite Auto Glass…read more www.glassbytes.com/2013/12/industry-responds-to-guardian-auto-glass-selling-retail-assets-to-safelite/ Guardian glass is focusing on providing (but not installing) RV glass

I am the first to admit my limited knowledge about all things automotive. My cousin broke my rear…read moreview mirror and I needed to get it repaired. Our first instinct was to take it to a full-service gas station. The gas station quoted him $80 or less. Better yet, they called over 5 hours after receiving the car to say that they could not fix it. They had suggested Guardian Auto Glass, and so I made a phone call, and an appointment. I came in 20 minutes early, was seen promptly, and had my car fixed in minutes. If you have an auto glass problem, head to Guardian.

I can't comment on the quality of their work, as I had them stop before my windshield was removed…read more Lobby (which was filthy) was filled with (extreme) Christian Right literature. If they're proud to support this administration, they should make it clear to their potential customers. Perhaps a MAGA sticker on the door or on all correspondence. Beyond offensive and mind-boggling that they would choose to potentially alienate 2/3 of their customer base. Glad I didn't give them a dime.

From the original person who took my call, to the technician who replaced my Prius windshield - I…read moresay BRAVO. Such careful and competent work. Thank you!!! Only one thing - I wish I had known how cool it was going to be so I could have brought my grandson to watch with me. I will refer you to others anytime! Sincerely, Maxine Klan

Henderson Glass set up an appointment for us at Pollack Glass in Lansing, to have a stress test…read moredone on a windshield (as it cracked soon after installation). They were honest and helpful regarding the stress test and replaced the windshield right on the spot. The technician explained what happened during the first installation and said he would pass on the info to the original technician (from Henderson Glass) so that this issue could be avoided with other customers. We appreciate their honest and worth ethic. Thank you!

When we had the terrible ice storm that knocked out most everyone's power, my back windshield was…read morecompletely shattered from a falling limb. They couldn't order glass from distributors, closed due to storm, but they cleaned up the glass and put in plastic very strong to get me through at no charge. Recommended I might need body work for surrounding dent. I did need that body work so I went elsewhere but they were extremely helpful on a very busy day for them knowing they probably wouldn't get my business. 3 years or so ago? I just got on yelp but never forgot their fantastic service. Will definitely use and recommend for future needs. Great honest businesses are a real find.