Tell the people are nice but I think the mechanics are confused. I checked my volt in to fix a clunking in the front end and they kept saying that something was rolling around in the back end. $1,300 later they replaced the struts but later found out that it was the engine block mounts which would cost me another $1,800 to fix. I don't know about you but they never fixed when I took the car in for. Times change I guess. read more

I have been taking my car for oil changes for ever, however, it brought in my car and they said I needed 2800 dollars for the work they needed to do. so I had to check with other mechanics and both told me that wasn't the problem and what they told me it will cost a fraction of what Midas told me. so in my opinion I would never ever recommend them at all! read more

Read Yelp reviews for other mechanic stating Midas had better prices and customer service. Upon checking out Midas, they didn't have the best prices on a diagnostic, but beat the lowest competitor's diagnostic by $25. Another mechanic in town told me I needed to replace an O2 sensor, but after Midas ran the diagnostic and found out which sensor (Bank 2) it was coding on, they discovered the hose had simply become detached. They hooked it back up for no charge! That's how you create customer loyalty! Well done, Midas. I'll be back for future work. read more

I went to this Midas as I have a couple of times in the past. Had no issue. But this time I took advantage of their BOGO offer for an oil change. Today I went there to get the free oil change part of the promo. So I get to the service desk and the woman behind the counter asked if I had the bogo coupon I was given after my first oil change. I said I didn't know I needed to show that since you had in the computer I was a BOGO customer. Plus all the texts I got reminding me of my appointment. Not once in those reminders was I told to bring a coupon. REALLY!!! It's 2024 folks. I was told they needed it to attach to the paperwork. Again ridiculous and unprofessional. I had to drive all the way home across town and I was late for my next appointment. This is a national brand. I expected a lot more from Midas. I got a new company opening closer to my house that does oil changes and other services. It's a shame I have to switch to a competitor. I did like going there. But come on to whoever owns that franchise. You are not going to keep customers making them run all over town. Good luck! read more

I like how they sale you what you need and not just pressure you to buy any type of additional services just to get more money. A+

The staff at the Austin Bluffs/Academy location are knowledgeable, friendly, and helpful! Conveniently located with competitive prices. I will continue to return with any future automotive needs! Thanks you guys! Tabitha read more

I had been going to this Midas a few times and recently ran into a serious problem that Midas caused that at first did not go well. Specifically, Midas damaged my vehicle during an oil change and initially refused to fix what they broke. They were able to find a part that could fix it, but warned me that it was a temporary fix. I was not pleased and Midas Corporate Customer Service put me in touch with the area franchise owner. Immediately, I was put in contact with an amazing guy who took ownership of the problem and pledged to make things right. Well, they did fix some things but then ended up releasing my vehicle back to me with a known defective part that impacted the safety and drivability of the vehicle. At this point, I was ready to contact the local district attorney as my car was AGAIN in a worse condition because of Midas, but Midas said give them the chance to make things right. I am glad that I did. The bottomline is that this Midas, along with most in Colorado and the surrounding states, are family owned and operated and they genuinely do care about their customers. Mistakes happen, unforeseen conditions occur, and perhaps techs do things without others knowing. While I was frustrated and had to go through a lot, here is what is important to know: if you have a problem, you can trust that Midas will do the right thing and treat you with respect and professionalism. They understand that a vehicle is a huge investment and that most people need to repair their cars as they cannot afford to buy a new one. I watched many satisfied customers go in and out of the shop when I was there and I believe Aaron when he said that Midas wants to earn my repeat business and I can respect that. I saw that he spent several hours of his own time to remedy what was going wrong and make things right. Not every visit will be perfect, but at least with Aaron and Jeff (the owner), they truly are continuing the tradition of genuine customer service that has been in place for generations. read more

I had originally went to Aspen Auto Clinic and was quoted $850 for the job to fix a rattling exhaust but the next day i took it here to Midas and was quoted well less than a quarter of that. I couldn't even believe how different the quote value was. the guys were super friendly and nice. They even showed me the problem and how they would fix it, one on one. I thought that was awesome. The repair even comes with a warranty. They fixed it same day within an hour and I was good to go really fast. I am extremly satisfied with their service and overall customer appreciation. They don't make you feel bad for coming in or for what they had to fix. I will absolutely be coming here from now on to get my car worked on if another issue arrises! read more

These guys are the best. They are kind and genuinely care about the customer! I trust them and appreciate their great work.

I went in for an AC issue a few months back and was quoted $1400 to get it fixed (they said it was a major compressor issue). I went to a different mechanic for a second opinion and there was a small leak and Freon refill they completed for less than $200, no compressor issue in sight. I think the Midas was just wanting more money out of me but I'm so glad my gut said to go to someone else. I won't be using Midas again. read more

Had a scheduled appointment for a routine oil change and rotation. The shop was friendly and honored my request to see the wear on the brakes to back up their claims. Overall I was in and out in a reasonable time. I will go back for future auto work. read more

Went in to get a diagnostic done on my vehicle, wasnt going to have service performed but was pressu into getting an oil change. I drove my vehicle home but something seemed wrong. Parked my car at home and didn't drive for the rest of the day, tried to start it the next day and the engine is seized. Contacted merchant to see if anything could be done. Manager stated they were not and nothing could be done. I will never be using Midas again and I hope others will see this and take caution before working with them. read more

These guys have always been great. This is our go-to location because it delivers the best service. My wife got a flat tire but we were headed out of town so couldnt get it fixed right away. It got towed and the people of Midas fit us into their schedule and fixed the car right up. They patched it and we didn't have to pay for it. Customer Service is on point and it's nice when they greet you by name. Right off North Academy, super convenient location.. read more

Nathan Eric the brother's that service our cars are on point. This particular Midas near Academy Hotel no exactly what they are doing. I recommend getting your cars serviced here it will be done right they explained everything going on. Knowing what i have experienced over the yrs going here is a great piece of mind. Choose this location tell them Victor recommended you . read more

I had such a great experience at Midas a few days ago! During the middle of a road trip, we experienced trouble with our AC and brakes. We stopped into Midas (after trying two other service stations that would not even evaluate the car for hours) in the early afternoon, and we were so pleasantly surprised to be seen right away. Not only did they take the car in almost immediately, but all the repairs were completed by the end of the work day. Kenny was particularly helpful--he was very informative, warm, and accommodating. Kenny--and the service members at this location--made a frustrating day a lot better! Thanks for the great service! read more

My husband took his car to the Midas at the corner of Austin Bluffs and Academy.Besides normal maintenance, we purchased 4 new tires. While my husband was driving on the interstate at 75mph,during morning rush hour,the car started to weave and shake.He quickly got off the highway and his right rear tire fell off.He had the car towed back and while they fixed it and the damage done by the tire falling off, we will never return to this business.Thankfully my husband was not hurt but I can't imagine who else might have been hurt if that tire had flown off while he was still on the interstate and lost control. This business was careless. read more

Was told to come in at 8:45 am, woke up late and made it in at around 915 now sitting here at 12:07 people have came in and left. You would think some one thats a regular would be treated better, but I guess that doesn't matter. But hay have no expectations when coming to this place or think that you would be able to do anything else. definitely shopping for a new mechanic. Still here and yet. read more

I had a last minute need to have my oil changed. At 4pm, (they close at 6, not ideal) I called Midas after many failed attempts at other shops in the area. James answered the phone and provided exceptional customer service from start to finish, even though timing wasn't great on my part. In the era of dying customer care, it was a huge relief to find a true professional in my time of "need." Not that I recommend trying to squeeze in last minute, but being taken care of is a huge component when I decide where to take my business. read more

Genuine customer service with the hometown feel! These guys are always honest and efficient. They'll go the extra mile to make sure your vehicle is leaving safe without unnecessary markups or repairs. Eric and Aaron remind you of what customer service should be. Fair, competitive pricing - with the piece of mind then problem is taken care of. I won't take my car anywhere else! read more

Do not go here. I got a coupon for a discounted oil change with a free tire rotation and while they were rotating my tires they broke off 2 lug nuts and lug studs and told me it was the fault of the people who installed my wheels previously and that they couldn't put my wheel back on and I would have to pay $250 to get them fixed. This also made me late for work because it took them another hour to complete the repair. Feels like I was scammed; I only came in for a quick $20 oil change. read more

I have been coming to this shop for years. I have always been treated so well. They are friendly, knowable, and want to take care of their customers. I always recommend to my friends and family as I know they will take care of them 100%!! read more

So first off I made an appointment at a different place wanted to come here. I just made appointment at a different place. I didn't realize it until the other place called me and asked where I was? They were very kind to let me come in without an appointment. They were very professional. Help me with a coupon too. My experience was great. I wish it was a bit faster because I was there for 2:15 minutes. Maybe that is normal. read more

I have been going here for my last few oil changes and have had the pleasure of working with James. He is very friendly and professional. If you are looking for great customer service and someone to get the job done, work with James at Midas read more

I completely love this Midas, Eric always treats us like family, I wont take my vehicles anywhere else I live south, and I will travel the extra mile to come to this location. the staff does great work always on my vehicles thank you Eric read more

While car maintenance can be ho-hum (but must be done!) and it is never a pleasure to have to have car repairs, when the situation arises, MIDAS always delivers: fair pricing, expedient & professional service. Thank you MIDAS! read more

First of all Midas deletes bad reviews on their website. I went into Midas on Stetson Hills to get an oil change. They first just tried to charge me for a full synthetic, mind you I didnt ask for that. They finally got the price right and changed my oil. My car was running great until I had an oil change. The idle was messed up and had no power so I had someone else look at it and they put the air filter in backwards and upside down and couldn't even put the cover on so it was just laying on top not even attached. Come on this is car 101. Worst company ever. I will never return. read more

Absolutely terrible service by a bunch of incompetent jackasses. Temporary fixes cause major other problems. Three visits and everytime they make it worse and break three other things. read more

I ended up having a serious flat tire leaveing from work a gentleman had offered to get it fixed for me when we went into midas everyone was so helpful they checked everything on my car as well as changed my flat out with my spare because I had a cracked rim unfortunatly they fomt sell rims but they did everything they could and I will definetly be going back there for any services I need! read more

What great Customer service. I took my Subaru in for an oil change, and I got a bad filter. I noticed a drip in my driveway. So I took it back, they got it in right away and got it on the lift and noticed the problem. They drained the oil and replaced the bad filter with a new one and changed the oil again in the process. That's great service! I will continue to take my vehicles there when they need serviced. Highly recommended in my books. read more

Dude working at the counter was cool. Mechanics did their job, that's if there job is to make up issues with a car, tell you that you need 4K worth of repairs and that wiper blades that were installed a week ago were "streaking". Never coming back. Never sending a friend here. If I had to sum this place up in one word..."no" read more

Do not go here they will rip you off!! I went to see why my battery light was on and they told me it was my alternator. Went to another place and a mechanic friend of mine to get second and third opinios and my alternator was fine. That it was my belt that needed to be replaced. I would give them no stars but I to full in something. read more

DO NOT USE MIDAS. We took our car to the Midas at 4055 N. Academy Boulevard this summer to replace a catalytic converter. After a couple of weeks we started hearing a noise and experiencing a gas-like smell in the cabin of the car. The thinking at the time was that something else had now gone wrong with the car. The car was running OK otherwise and no idiot lights had gone on, so we waited (because we had just spent $1,800) until my wife was off for the week of Thanksgiving to take the car to the dealership. What the dealership found was that Midas had uses an aftermarket converter, and in an attempt to make it fit they had stripped the threads from the exhaust manifold, pulled the studs out of the flange, cross threaded the nuts, and had damaged exhaust donut seal which was causing exhaust to flow into the cabin of the car. The service advisor told us that this had created a dangerous condition and that we should not have been driving the car. Having disassembled the exhaust system so, the dealership couldn't reassemble without actually fixing the problem, so we had to have them fix it. We took our paperwork, in which the problem was clearly written, to Midas that following Friday (the next day was Thanksgiving). We didn't yell or scream or call anyone out, but politely explained what had happened and simply wanted reimbursement for the repairs. The guy we spoke to said that ordinarily they would want the chance to fix their own screw up, but when we asked how we were supposed to do that under the circumstances he understood. He said that his "District Manager" would be the one to make this reimbursement and that he was "out of town for the week," and that he would call us on his return. Well, we waited until December 10 with no word and called them back. The guy at Midas told us that he had forgotten to make a copy of the actual receipt (he made copies of everything else) and asked if we could send it, and that the District Manager would call us once he received the receipt. When I asked for a fax number I was told to scan/email it because the fax machine was unreliable, so I did so that very day. Another week went by with no word so I sent the receipt AGAIN on the 17th, wherein I asked for a confirmation that the receipt had been forwarded to the District Manager. No reply. Yesterday (December 19) I called AGAIN and the guy I spoke to said that (of course) the District Manager was reviewing the paperwork that very minute and would call us back that afternoon. Of COURSE we received no call. Sick of calling them I resent the email saying if we didn't hear anything by today I would have no choice but to get an attorney and go to court over it. They FINALLY emailed (no call) back and said that they aren't going to reimburse us. So, not only did their shoddy work cause damage to our vehicle, creating an unsafe driving condition, but they continuously ignored us and broke their word until we finally threatened legal action. I would hop that NO ONE would patronize a business that operates in this fashion. read more

Super friendly, knowledgeable and got the job done quickly. Recommend to anyone need brake assistance!

Brought my truck in after getting it back from someone who beat it up pretty good. The guys were great and took great care of her even if I did confuse them having a pickup truck with a semi rear axle on it. These guys did a great job fixing her up and getting her safe again. read more

I recently completed ALL my repairs on my vehicle. Aaron, the manager, worked with me in fixing a few issues at a time according to what I could afford. I had multiple leaks, squeaks and a rubbing which prevented tight turns amongst my problems. I had originally dealt with a dealership, unfortunately, they were unable to resolve issues that Midas resolved. I now feel like I have a new vehicle - it's a pleasure to drive - no noises! Aaron and his crew are GREAT!!! I have found trusting friends for my vehicle repairs. I won't go anywhere else for repairs after the service I received from this location. They have a skilled team to resolve any vehicle issues. read more

New tires were mounted quickly and professionally. The price was a bit steep, but not out of line.

Went in for an issue with brakes and tires. Rick in Service took great care of me. The first thing to know is that I normally will fix things myself, however in this case I didn't have the time and wanted to get some quotes on getting it fixed before it got worse. In addition to doing a full inspection for me on the vehicle, which I think everyone does these days, Rick let me see what they found so I could verify for myself. All the while I still haven't let them know that I know how to fix this stuff myself, but this is where I think they went above and beyond for me. 1. Rick lets me go look at the things that are bad, things that are on the way out, and things that should be replaced. a) Based on what I saw I believe they were right on everything they found 2. Rick then proceeded to show me the cost and break down everything (which wasn't bad considering what had to be done), but instead of saying telling me I had to do everything, he pointed out what I could wait on so that I didn't have shell out so much now. *** I would like to note that this is what I appreciated a lot because an honest mechanic is very hard to find and he was nice enough to take time in talking about it. He was respectful to me and I felt he truly wanted to help me get what NEEDED fixed and give me options to wait on what could wait if I wanted to. He explained why the brakes had to be replaced and that we could wait on shocks and tires because they still had tread and the shocks were causing the issue on the tires anyway. The fix on the tires would be to rotate them for now and use the tread you have. The reason the tires were worn uneven was because the shocks were bad and once he had it up on the lift and showed me this I could see exactly what he was talking about. I couldn't see this in my driveway. I also did have some issues with my tie rods and ball joints, but he said these weren't too bad yet and it wasn't to a point that anything was not safe. These items could also contribute to the tire wear. Once I replace the tires he recommended that I have these items replaced and get an alignment done all at the same time, which again I would agree with 100%. The labor costs weren't that bad considering how long that job takes either so I am thinking I will just have them do it for a couple reasons. 1. I don't have time right now 2. I really am happy to have found a great mechanic that is honest and I would rather spend my money with these guys if I have to. 3. Rick has a great sense of humor to me and I enjoyed just hanging out in the shop while they worked on my vehichle. In summary, Opinions may vary, but I recommend taking your vehicle to Rick at Midas and giving him a shot to show you the respect you deserve. I am telling you now you will get treated right and get a good machanic working on your vehicle. read more

I called for a brake estimate, and I do understand that without having seen the car, it is just an "estimate". I wanted to know the price for front pads and rotors plus labor. I was told by a young woman who answered the phone that they cannot give estimates. Too bad because I already knew what the dealership was charging and was looking for somewhere cheaper. I called another Midas location, got an estimate on the phone in minutes, and had my brakes done there the next day for exactly the estimate that was quoted. So if you can't give an estimate on phone, you lose! read more

AMAZING staff!! went above and beyond, I was stranded with a dead battery on a fixed income and she came tony rescue! Not only did she jump start my car she followed me to the store to make sure I wouldn't get stranded again. Outstanding customer service and a staff who really cares! read more

If I could give it no stars I would. They were quoting an outrageous price....3 times what any other repair shop in town charges! They were rude when questioned as to why it was costing $1000 to replace an alternator. I will never go here or recommend anyone to even consider using them. read more