Ok you might have alittle while to wait for your vehicle but they do quality work and they won't ripe you off highly recommend this shop

Last time went there was in october 2021 to find out why my car was running hot. They never found the problem and later on the car dealership replaced a thermostat which took care of it. I caught covid for the first time ever after waiting 2 hours in the shop for my car to be repaired and have not been back since then. I had to go to the hospital for treatment. read more

Worst service experience ever at any dealership, no customer service big on attitude and no outside parking. Manager was on attitude answering questions i had, bro if you cannot handle the questions bring someone else who can politely answer my question and yes i went to the same dealership you suggested i should go and they did provided service way way way better than you all can ever do. read more

I have consistently received fair and efficient service here. They are very nice, accommodating, and don't try to bleed you dry or do unnecessary work. I trust them. Chris is very chill and helpful. read more

this location is highly homophobic. I recommend that you not go to this location if you were looking for Ernest he is at Woodards automotive services. This location will try to sell you things that you do not need a quote for tires, brakes, and other services. if you do go to this location, I recommend that you demand to see all services on your vehicle prior to that being done to verify that it actually needs to be done. read more

Midas in Florence should be ashamed. I got an oil change and they suggested a tune up. Ok, did that end of April and ive had a check engine light come on a few days later. However ever time I tried to get it to them the light would be off. So today my 2019 Jeep Cherokee overheated. Turns out I have no anti freeze. I know they did not put wiper fluid in it so did they also forget coolant? They they said my catalytic converters are bad and told me to find an engine shop as they will no longer work on my car. It is und we r new management. Sounds fishy, do not recommend! read more

They modified my ISR exhaust catback to install a muffler to quiet down the car. The first time around the exhaust came loose and was smashing around under the car. This damaged my bumper and idk what else. The exhaust was swinging around and rattling against the chassis. That was on Wednesday. They charged me $245 for the experience. On Thursday I took the car back and asked for a full refund after showing the manager. He begged me to allow him one chance to fix the issue. I gave in and let him try to have the issue rectified. I voiced my concerns that his techs would now from previous experience with other shops, miss treat my vehicle out of anger. He assured me that would not happen and that his best tech Justin would be handeling this work. I allowed it. He called me an hour later saying the car was done and he had inspected it and the work was great and that it was a night and day difference. I came in and listened to the car and believed the issue was solved and I started driving home. The exhaust started rattling again like a nasty vibration that was getting worse with every mile. I noticed the smell of gas in the car, well that was exhaust gas and now it's at the point that my eyes burn driving home. I went to work today thinking it must be a loose heat shield rattling, but on inspecting it on a lift with some of the techs at work (Honda) I learned that the rattling sound was the used rusty glass pack muffler Midas had installed, it's failed internally, and then I started noticing the cut off exhaust hangers, the heat shield welded onto my exhaust pipe, the steel rod welded to my subframe then exhaust, how ridged my exhaust is. My entire exhaust is destroyed. It's leaking at the manifold now. The only issue it has prior to Midas touching it, was that it was very loud (ISR) and now it's leaking for everywhere, it's irreparably damaged, my car is damaged. My subframe needs replacing. My car in no longer just a loud Miata is it a damaged Miata that needs far more than just the muffler I originally wanted read more

Giving a one star review because Yelp wont let me do a zero star. The specifics are too long to deal with here, but I took my car in December 2024 bc the check engine light was on. When it was there I begged- BEGGED them to do a thorough check on any thing else that was wrong with the car because my wife said that the dashboard lights were acting up and I didnt want to have to deal with further problems so close to Christmas. Sure enough, they said that a simple oil change was needed and that nothing further was wrong with the car. 10 days later my wife is stranded in the side of the road and I have to bring it back in. Once I bring it back they tried to go with the quick fix, and I raised hell telling them that there was more going on, and sure enough they discover a bigger- and more time/money consuming- problem, a problem that they could have tested when I BEGGED them to look further at any other explanations. Now here I am, 4 months later, taking the car to another service provider for a small problem, when they tell me that this problem is likely the cause of the previous problem (they proactively asked if I had other problems recently), and that it is something pretty easy to catch. So here I am, in March, 3 months later, still wasting time and money on things that should have been caught and dealt with the previous December. The manager or whatever his title is up front seemed unbothered at all the time and money that their inability to properly diagnose and solve the issue had cost me during the middle of the holiday season, and I'm sure they are equally unbothered at the fact that it continues to cost me time and money in March. If you value your time and money, please stay very far away from this place. read more

My husband and I took my vehicle to Midas because the check engine light was on. Rick claimed that they ran diagnostics and it was the catalytic converters front and back. Midas replace both converters, assured us that the problem was resolved, paid them $2,226.00, and drove off. Before we got home the same problem exsisted. My husband called back and spoke with Spencer, he asked that we return the car and we did. They checked again and stated that the oxygen sensors needed to be replaced. They replaced both of those and Spencer asked to keep the car for an additional day to make sure everything was good. We picked the car up, paid an additional $399.01, and drove off. Before getting back home the same problem exsisted. Long story short, these are the most incompotent set of mechanics that I''ve ever encountered. Never, ever again will they get my business or anyone I know. Common sense will tell anyone that if you ran diagnostics on a vehicle, you should have sense enough to read the codes, and resolve the problem. Midas ripped us off, and I am seeking justice. Rick and Spencer have not heard the last of me..... The problem with my car was a simple ignition problem. It took one repair shop to run diagnostics and resolve the problem for $268.00..... Stay away from Midas. Randolph & Brenda Cooper read more

Check behind their work. Went there to get a flex weld installed on my car ended up going to someone else to complete the weld. Went back and told the manager but he just made excuses. All I was looking for was an apology nothing else. Sad avoid this place if you can. read more

Worst welds I've ever seen. Left part of resonator on pipe and looked like a pre-schooler tried to weld it. Tips were crooked and not even after their work. Attached photos read more

See all

Worse service I have EVER had. Please do not take your vehicle to this Midas location. They literally kept my vehicle for 4 days to fix a starter issue. Each day they promised to call with an update regarding service and progress. They NEVER called me to notify me that the issue would take longer. For 4 days no one called me before closing to update me. When I called them, they acted like they were annoyed that I had called for an update. After 4 days trying to find the problem, they never did. Due to my frustration and dissatisfaction I had my vehicle towed to another service facility. Amazingly there were 2 other disgruntled customers there who were also complaining about their slow and unprofessional service. Worse vehicle service of my life. I HAVE NEVER HAD TO LEAVE MY VEHICLE FOR SERVICE FOR 4 DAYS FOR A STARTER ISSUE. ....... WARNING STAY AWAY. YOU HAVE BEEN WARNED ! read more

I broke down in SC and was brought to Midas in Florence. The team worked effortlessly on my car. John the owner stepped in and made sure I was able to get back home. If it weren't for these guys and their amazing hearts and efforts, I would've been stranded for a week. I highly recommend this place for their superb service. If you're in SC, don't go any where else but Midas in Florence. read more

I had my car towed there to be diagnosed they said it was my fuel pump I paid 1000 dollars and my car has stopped 4 times since took it each time to the nearest Midas due to having a warranty each Midas said it was the fuel pump so four times I've had it looked at for the same issue and needless to say I'm very unhappy and the operators I found were fairly new and not very experienced I am very dissatisfied please use another facility if you want it fixed correctly the first time read more

We have had our cars serviced several times and they have always been honest and very fair in their prices.