Joe was fantastic!! I stopped in today as I needed help with a new TN license plate and the screws…read morewere rusted..he quickly swapped it out for me: very friendly! Also since moving to knoxville I have been to this location before for oil changes and everyone is always very friendly and polite. I have never had to wait more than 15 minutes--always had a great experience.

Did not have oil, oil filter and said no to tire rotation for my vehicle that has been serviced…read morethere before.

This isn't one of those sleek, slippery car places that has a big fancy waiting room and plush…read morecouches. They get you in and get you out. They fix the problem and don't find new ones in the process. AAA approved. Good service. Helpful, respectful guys. I stopped in here one morning about a puddle I was seeing underneath my car. They couldn't get me in the garage that day, but Scott came out and looked around to make sure I was good to drive around. Came back in a day or two later and they got my car up, did the work I asked for, inspected a few things, and gave me a good price. They even suggested I come back in a week later to make sure there were no more leaks. They took a look at no charge.

I brought my 2010 Honda Civic here in hopes to get it fixed quickly knowing that it was the vacuum…read morehose that needed to be fixed due to a leak. They took my car apart and told me about 4 different things that needed to be fixed that had nothing to do with what is wrong with it. They priced it at $497, and when we told them we didn't have that much to spend because we already knew what was wrong and what it should cost us they told us it would still be 3 hours before our car was ready because they had to "put it back together" and the dude working on it was on a lunch break... so without even getting any service done they took 4 hours and charged us $119 just to tell us what the alleged "problem" was... they have no idea what they are doing and they are very rude and lazy.

My college aged son scheduled an oil change and repair for timing belt. Upon picking up his car he…read morewas told that the belt wast just loose and they fixed it at no cost and just charged him for oil change. Who does that in this day and age ... well Fisher Tires does!! We are very grateful for their generosity and treating a college kid so nicely. They could have charged him for the tightening, but didn't. In the words of my son, "those guys are great!" Service like theirs will keep our whole family coming back to Fisher.

I started using Fisher in the 80's and they consistently do a good job. That enables me to…read moreconfidently use Fisher without shopping around.

Well first let me start by saying I HATE and don't trust mechanics.... But these guys are…read moredifferent. First off they show you pictures of the issue in your car and the explain why it's a issue, and even show you a quick video of what the part does. NOT TO MENTION they quoted me a LITERAL $1000 cheaper then another shop. AND TO TOP IT OFF, they brought out freshly made cookies for every body in the lobby, with milk. This place is unbelievable and definitely the only mechanic I will use in Knoxville or even all East Tn

had to replace a head gasket, the bottom line is they did a bunch of extra work on the vehicle that…read morewas not communicated with me, i ended up paying $5300 bucks for a BUNCH OF EXTRA WORK THAT I DID NOT REQUEST, These guys charge about %35 above the average shop, they welcome you with open arms and smiles but they are going to rip you off at the end, I also had a bad experience with them on a AC job some years back, $2700 and after a year or so it started acting up. Bottom line they will try to bleed you for every penny.

My family started going here prior to the new owners, new owners came in and completely kicked out…read morethe employees that were kind & knew how to work on a car. They hired incompetent mechanics who can't even do an oil change and will lie to you. They over-torqued, stripped the plug, and messed up my gasket during an oil change. They also told me I had an issue somewhere else and should get it changed right away, took it another shop to get looked at, there was no issue, and it's been fine. Thanks to their handy work on the oil pan though I had to get it replaced. They also used the cheapest oil filter they could get. So they charged a ridiculous amount for an oil change that they can't even do right and then tried to get more money out of me for a problem that wasn't there. Avoid this place like the plague.

Truck was approaching high heat and making concerning sounds so I brought it in. Was told it was…read morethe radiator and the fan clutch and it would cost nearly 2 grand. I reluctantly agreed because the price was so high but hoped I could walk away with my vehicle in better shape. Man, this place ripped me off. Driving away the sounds were INFINITELY worse and the truck still approaches high heat. Awful diagnosis. I will say that the woman working the front desk was awesome and very kind and helpful but the offer to make the sound go away stunk to high heaven (another $600 at least to do something they "forgot to mention" when I came in the first time, unless i brought my own parts in which they'd only overcharge me to kingdom come for labor after already spending two thousand dollars). I do not trust this place and the mechanic never said a word to me even when he was in the room with me face to face and seemed like a true stick in the mud. I was respectful as possible and even called him sir. I am never coming back ever and will actively discourage everyone I know from ever setting foot in this dump. One star is too high a rating. Wish I could leave the sound my truck's been making ever since going here as the rating instead. Edit, since Yelp offers no way I can tell to comment: It had a rusty radiator and you replaced the very first thing you saw was rusty. It was an expensive and bad diagnosis on your part. The overheating problem was not fixed!! Classy to call me a liar after charging me two grand and putting my truck on death's door. I just wanted to glean whatever info I could outta ya'll the second day I went in so I could take it to a better mechanic I actually trust.

they spilled oil all over the motor and windshield somehow and very little effort was made to clean…read moreit up as I watched from the waiting room. I have oil streaks across my windshield as a result. Also my skid plate under my truck was reinstalled with out the washers. Why are parts coming off of vehicle but not going back on? Last time I go to jiffy lube location.

I have gone to this place twice now after using them for an oil change I thought it would be quick…read moreand easy for them to check my tires. The man who came out to my car was extremely condescending towards me and didn't listen to my concerns about my tire that had gone flat two times before even going to get it checked. He glanced at it and said "it looks fine" and told me I only needed air and I asked him to look at it more extensively. He would not. Put air in it and I drove to another tire place that actually wants my business. I won't be going back here because this is the second time he has been rude and condescending towards me and I don't enjoy being treated like an idiot. If you are a woman and have concerns about your car, go somewhere else.

Our experience with Car Fix has been amazing! David and Mike takes the time to explain what is…read moregoing on with your car. We have had both of our cars worked on and they have done a exceptionally good job, at a fair price. We certainly appreciate kind , helpful people that are willing to go the extra mile to make things right.

Billy, Kaleb (Caleb?) and our tech were absolutely phenomenal working on our 2021 XC90. Long story…read moreshort, these guys went above and beyond to diagnose a series of issues with our EPB and ultimately fixed us up as quickly as they could. This included phoning a specialist at a different location, giving me updates (probably way too often), and allowing me to come by and pick up a car seat close to closing time. It really boils down to them truly understanding my situation and dealing with my anxiety around possibly have to take it to the dealer. They worked with my warranty company so all I had to pay was the deductible after they diagnosed it. I mean it when I say, there isn't a better repair shop in East TN, these guys have earned my business forever.

I had my car towed here when it became disabled on the highway. 3 times I was told the cost to…read morerepair. Each time the service change with additional cost. Then I show up to get my car. The service and charges have been added to without consent. I drove to car home and the same problem occurred. They had the car a month before offering me a quote the first time and a month this time. The car still isn't ready and I can't even get a callback. I think that says it al. I would encourage people to go to another place.

I left my honest negative review on this company's Facebook page, as well as my first personal…read moreFacebook page and a few group pages that I am on this morning. I get a threatening text message from somebody else from this company threatening to sue me which they have no grounds and my reviews have now been taken off of Facebook and I have been suspended from Facebook pages. They have silenced me because they are mad that I called them out. They somehow got to one of the admins and I have been blocked from posting my review. This is my original review: am disgusted by the disrespect I just recieved from Autoworks Of Knoxville. I am not one to leave reviews however I feel this is necessary to put out because of how I was just treated. Today is July 11, 2025. I called this place on Wednesday because I needed my front brakes and rotors replaced my Husband and I were calling around a few places to get quotes. I spoke to the lady that answered she said let me get your number. I'll get you a quote sent over. 24 hours later, so Thursday she still had not gotten back to me so I called and said "hey I'm not sure if I miss something. Can you get that sent over because we really need to get our car in." She then asked for all of the information that I had previously given her the day before when we spoke (I also found out that my husband had called them on Tuesday of this week and he never got a response.) So I re-text her all the information they give me a quote. My husband and I are thinking on it. We called a few places to get quotes and everybody was right around the same price. $1,700-$1,800 These people could get us in the quickest so I started asking some questions about how long our car would be out because we have kids. It's our only driving vehicle and if we could bring our own parts to try to alleviate some of the cost. I was informed that they will not put parts on that are from somewhere else so we discussed it and seeing as though all the prices were about the same, we figured we would go with these people so I reached out again and I tried to ask them another question and my messages kept getting left on read ---she had her read receipts on----She was reading my messages, not answering. So three hours later, I try to follow up with my question again. She reads it and she still does not respond. From 9:30 am to 3 pm i messaged 4 times. It was not until my latest message calling them out that i got a reaponse. I Decided to call one more place (Fisher Tire) and this place was going to be less than $600 to do this job! So three more hours go by I find a cheaper place and I decide to reach out to these people and let them know. Hey, I'm not sure if you just don't want the business (because its now been 6 hours she' read the messages but she's not answering me) or what the problem is but I found somewhere that is only charging $580 so I'm a little off putt by the fact that your price was almost $1800. I feel that you guys are scamming people and I almost lost out on $1200 and I think that's so morally wrong. She then proceeds to get mad that I'm texting her personal number which I had no idea. I'm just responding to the number that texted me and she starts to get very angry and saying they already put me on the schedule for Wednesday even though Tuesday was the day they had available. And that I was gonna be bringing my own parts which she told me I wasn't allowed to do that and she's trying to say that I'm confusing her ---- she deleted these messages. I did not think she was going to delete them so I did not screenshot them in time. She then told me that I need to stop texting her because she's getting pissed off , yes she use those words "you're pissing me off" is what she said (she then unsent those messages within a couple minutes and I did not catch them in time) but you can see that there are three messages that she unsent because they were rude and aggressive towards me. She tells me to stop messaging her personal phone and block me. THEN SHE CALLS ME!!! And starts yelling at me on the phone. Of course she does this because i cant prove it. I tried to record the phone call but my phone was not doing it and it went so fast. I do not know why she feels It's OK to have this level of unprofessionalism and disrespect to a customer just because i called them out for almost stealing $1200 from us. They got called out for this outlandish price, they got angry. I would not recommend this place to anybody! Not only are they overpriced but they are incredibly rude.

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Took my 2020 Santa Fe for 120k maintenance. I had used Copilot to research what service needed to…read moredone and the best shop to take it to. Rates for Dennis Hall's were excellent with very positive reviews. The services they recommended and estimated cost they provided matched exactly to my research. Transmission fluid changed and new spark plugs has it running as good as ever. I will definitely be bringing my other vehicles there for service. Russell and team did a great job!

Great people here. I had an issue with my wife's Acura MDX (flashing warning lights all over the…read moredash). Dennis Hall's crew looked at my car right away even though they were very busy on a Friday. They discovered that a simple issue caused the problem and fixed it within 5 minutes without charge. I greatly respect their honesty and help. Saved me a lot of hassle because my family was headed out of town tomorrow and, otherwise, would have needed to rent a car for the long trip. I recommend Dennis Hall Auto Service and plan to come back in the future.