My college aged son scheduled an oil change and repair for timing belt. Upon picking up his car he…read morewas told that the belt wast just loose and they fixed it at no cost and just charged him for oil change. Who does that in this day and age ... well Fisher Tires does!! We are very grateful for their generosity and treating a college kid so nicely. They could have charged him for the tightening, but didn't. In the words of my son, "those guys are great!" Service like theirs will keep our whole family coming back to Fisher.

I started using Fisher in the 80's and they consistently do a good job. That enables me to…read moreconfidently use Fisher without shopping around.

had to replace a head gasket, the bottom line is they did a bunch of extra work on the vehicle that…read morewas not communicated with me, i ended up paying $5300 bucks for a BUNCH OF EXTRA WORK THAT I DID NOT REQUEST, These guys charge about %35 above the average shop, they welcome you with open arms and smiles but they are going to rip you off at the end, I also had a bad experience with them on a AC job some years back, $2700 and after a year or so it started acting up. Bottom line they will try to bleed you for every penny.

I brought my car in so they could tell me witch cancer was not working. I was told it was both…read morecancers and the hole kat system. So I go pick up my car and bring her home because I don't have the $3,000 to fix it with them and as soon as I park it and leave it for the night I come back this morning and now she won't start. What do I even do about this?

I brought my 2010 Honda Civic here in hopes to get it fixed quickly knowing that it was the vacuum…read morehose that needed to be fixed due to a leak. They took my car apart and told me about 4 different things that needed to be fixed that had nothing to do with what is wrong with it. They priced it at $497, and when we told them we didn't have that much to spend because we already knew what was wrong and what it should cost us they told us it would still be 3 hours before our car was ready because they had to "put it back together" and the dude working on it was on a lunch break... so without even getting any service done they took 4 hours and charged us $119 just to tell us what the alleged "problem" was... they have no idea what they are doing and they are very rude and lazy.

Please be aware the previous owners sold out. New owners are a few state chain operation that works…read moreon commission and upselling. Learned the hard way. Had car towed there was told the car ran good was ready for pickup. Tried starting car after paying 800.00, didn't start after they installed a STARTER SOLENOID. Was told the high price was because of disposal fees and labor.Its people like this that ruin the excellent reputation built over years for simple greed. Ask some of the folks in halls.I know I was taken because I have put these car parts on in thirty minutes or less when I was younger and also the mark up on the Solenoid was 110.00 plus disposal fees. When they said you need a STARTER we can analysis it, that's when I had the car towed. This is a older vehicle,which was maintained by the previous owners perfectly. Being a older vehicle you would maybe think it would be easier for them. Also, these are in no way shape or form certified mechanics like the sign still says on the building,in my neighbors opinion. Money goes to quick now. If needed don't go here. It's also under a new name.

First-I've called several Pep Boys locations in TN. None willing to clarify to tell me the GM name…read morefor this region. Do not take your car here, unless you want to be told to order the wrong parts multiple times, with no apologies or acknowledgement of their errors. A lot of wasted time, wasted money, stress, a lot of appointments cancels due to no tech. A lot of run around, zero communication, no call backs. The parts we bought, were installed wrong causing me to have to buy more parts to repair it. Also, they kept a part from my car, without my consent, I had to call them and ask if they still had it. Luckily they did still have it! Bottom line, my car is currently with another shop getting repairs it needed to begin with and repairs to correct Pep Boys horrible work. Thousands of dollars in repairs, and thanks to this place, the bill just keeps climbing! If you value your car. Take it someplace else. ZERO stars if I could choose that!

Excellent honest service. I had several problems with a front axle and ball bearing. I thought it…read morewas the CV joint, but they found corroded ball bearings and issues with the axle. They were able to quickly fix my problem, and I no longer have the grinding noise.

They forgot to torque the oil drain plug back in place after an oil change. I found quite a bit of…read moreoil all over my floor the next morning. I drove back the next day and they did address the issue and admitted fault. $99 oil and filter for a 5 liter V-8.

I had some services with my Sonata. I was very satisfied with their work and communication. I…read morerecommend them to anyone needing car service!

Our experience with Car Fix has been amazing! David and Mike takes the time to explain what is…read moregoing on with your car. We have had both of our cars worked on and they have done a exceptionally good job, at a fair price. We certainly appreciate kind , helpful people that are willing to go the extra mile to make things right.

Billy, Kaleb (Caleb?) and our tech were absolutely phenomenal working on our 2021 XC90. Long story…read moreshort, these guys went above and beyond to diagnose a series of issues with our EPB and ultimately fixed us up as quickly as they could. This included phoning a specialist at a different location, giving me updates (probably way too often), and allowing me to come by and pick up a car seat close to closing time. It really boils down to them truly understanding my situation and dealing with my anxiety around possibly have to take it to the dealer. They worked with my warranty company so all I had to pay was the deductible after they diagnosed it. I mean it when I say, there isn't a better repair shop in East TN, these guys have earned my business forever.

Visited on 07/14/2026 for my Nissan Rogue Heating Issue and met Isiah and my problem was solved to…read moremy satisfaction. I called back the next day for overcharge in labor charges and i got a reply that those were the charges and people working there have families (sure others have animals to feed) This is what i was charged Part Cost Labour Radiator Fan motor $692.99 $407.98 (Fair) Thermostat $67.99 $235.19 (Whoa) Valvoline Coolant $7.99 63.93 (What to pour the Coolant). My error not asking for a Estimate in writing neither was i offered one, They Told me about a 3-year warranty, bout that i guess time will tell. Overall great work and repairs but Guys ask for an estimate before to avoid surprises like 65 bucks to pour coolant in the radiator.

I went to perform a balancing of 4 wheels + alignment on our car. (The car still vibrates at…read morehighway speed after the balancing, it's better than it was but still not good.) I waited in their waiting room, the work was done surprisingly fast, when i talked to Isaiah the manager to pay i asked for the alignment report. He said they were out of ink, and couldn't provide one. After more talking back and forth he went to the bay where the work was performed, and came back with a cellphone image of the alignment that had been performed. I took a picture of the report he showed me. The next day i decided to actually look closer on the report on my phone, zoomed in and now i noticed that the vehicle on this report is a Chevy Truck, and the date was 4/21/2026. I was there on the 4/27th. The only reasonable conclusion i can come up with is, the alignment on my vehicle was probably never done, he had this picture on his phone taken almost a week earlier, to show possible inquiring customers as 'proof' that the work had been done on their vehicles. The text was so small that i could not make that out initially when he showed me the report on his phone. I want back and showed Isaiah the receipt i have, not matching the work that was supposedly done and asked for a refund for the alignment. He refused to give a refund and was instead offering to put the car back on the lift and redo it or somehow show that the work had been done, which I in turn declined. I don't trust these people at this point, and there is no way for him to show after the fact, that any alignment work was actually performed. No honest self respecting business would come up with a Mickey Mouse reason of having no ink, and then show a fraudulent 'proof' of work cell-phone image. I can only imagine how many of these happy customers on these reviews were actually charged for work never performed. I won't be back!

My mom had the misfortune of getting a nail, no, a "BOLT" in her tire and we don't live in…read moreFarragut! After searching for someplace to get it fixed, Matlock came up in my Siri search with 4* rating and we went. If you use the Google, it may take you through Costco's parking lot but we learned that they are across the road from them lol Steven (spelling), was patient in the phone!!!! When we entered the establishment, I identified him automatically'!!!!! Gary checked us out and informed us we wouldn't be paying an an and a leg and a 4 pc chicken dinner lol. We were so appreciative!!!! We were looking to be charged a milestone!!!!! Bottom Line!!!! Expert Tech Myron got us in and out!!!!!!! If you experience tire issues or need tire related services, Matlock Tire Service is the place you should go in the Farragut area!!!!!! HANDS DOWN OR UP

Woke up to a flat tire!! Husband filled it and ran it over to Matlock's to check... great service…read moreas always... thoroughly checked out the tire and then the other three... we knew the tires had some wear... the flat tire had a puncture... and the other three had wear on the inside side walls.. time for replacement!!! I needed my car to get home from work. Mike put the spare on and my husband got the car to work for me.... I got off work at 3:30 took the car back and Mike had all four tires put on balanced, and I was off to home within an hour. The service here has always been exceptional. The staff has been beyond friendly and professional. The waiting area is very comfortable and they make sure and keep you updated. I would like to thank them again for being on top of the game, always taking care of us and our vehicles and we always leave with a blessing!