I have been a customer of this Midas when they were across the street in there old building. I have taken 4 of my cars to them in the past and recommended there services to friends of mine. That will not be happening anymore. I took my Audi in for an oil change and a brake inspection. They quoted me $150 for an oil change which is $50 more than jiffylube and maybe $30 less than the dealership. I sat down and 10 minutes later they told me they made a mistake and it was going to be $300. I left. The manager called me the next day and said he would do it for $180. I decided to go back. So as for the brake inspection, they said I needed brake pads and rotors. They quoted me 30% higher on the oem Audi parts than audi sells them for. It was a crazy number, like $2600. I went to Audi and they said I just needed pads and replaces then for $600. The manager new what he was doing, the miami way, saying to me "he would take care of me". Don't go to this place. read more

I get a new Alternator for my vintage car ,the manager went 'the extra mile' to find exactly the right one ,thank you !

Do not go to this place!!!!!!!!I had flat tire and they couldnt even fix that right!!after fixing it my tire they did not balance it so car were shaking real bad so I went back and they took it for a ride to check without me inside and guy told me he drove it 80mph on busy street!!if you know the location of the store u know thats not possible.he told me all is good and it was not.later i went to a different repair shop and they balance the tire and fix the patch that was hanging out of tire.very bad dont go!!!!! read more

I took advantage of a $19.99 special (oil change, various checkups) even though I had been worried about having to wait a long time because first-come, first-served. I pulled in a little after 10 am on a Friday before Labor Day and pulled out an hour later --- right when the staff told me my car would be ready. Staff also provided some fine recommendations for where I could breakfast over on Biscayne while I waited. Beats the drive to a Ford agency. read more

IMPORTANT: DO NOT BRING YOUR CAR TO MIDAS. I ignored the negative reviews and came to Midas out of convenience. I've learned my lesson. In Yelp I trust. Don't have this happen to you. I came in for a simple oil change. Here's my story. Strike One: I have new tires on my car yet they insisted that the tires need to be rotated and that alignment/balancing was off...definitely not true. Tires are a month old. Strike Two: Once I pick up my car and drive away I notice that the turning signals and headlights are not working. I go back to Midas and they run diagnostics on the car. I'm told I have a faulty battery. What a coincidence my battery began failing after service at Midas. They insist I need a new battery and claim they don't have a battery charger. I give them the ok to replace my battery. I'm fuming and decide I don't want to give them anymore of my money. I have the technician reinstall my old battery and guess what? The lights come back on. Those assholes had loosened my battery connections. Im sure of it. Strike Three: The next day the oil light comes on in my car. I refuse to go back to have them check the light. I'll be going to a dealer certified mechanic from now on. Fuck Midas. Fuck Pierre the Manager and fuck their entire service crew. They are all crooks. read more

Philip, the manager was very helpful and very nice. I went in thinking something was wrong with my tire and he checked it for free and there was nothing. Most places I've been to before make things up. I will def be back when I do have a real issue! read more

Awesome place. Fast, clean. Very professional. Had me in and out with a fixed tire in 10 min. Only cost $35!

I saw the reviews on here but I decided to give them a try anyways. Needless to say, I'll never go back there. The guys quoted me a price over the phone (knowing the make and model of the car) and when I got there 15 minutes later, they decided to tell me a completely different price. The young guys that work there don't care for the customers that come in. They need to take their jobs a little more seriously. read more

Sitting here during my third visit to Midas, definitely happy to have these guys in the neighborhood. The service has always been quick for me. If you get here early in the morning you should be fine. I've always experienced great customer service and the staff are always willing to honor online coupons and discounts! read more

Such a great experience at this Midias location today. Great customer service provided by Andrea and speedy service. The lobby area has large cold bottled water while you wait. I will definitely continue to get my vehicle serviced here. These people are honest and friendly. read more

Brought the car here for an insurance check-up, it took 20 minutes and they were very friendly.

Terrible service. I went for a 15000 mile service on my Audi, they told me they could do it, charged me for it, and only when I went to pick up my car, they told me that they don't have the computer to re-set my car computer after the service is (supposedly) done. So my car still showed as if the service had not been done. Which meant I had to pay someone else to do that, when I had already paid Midas for it. They are absolute liars and their customer service is nonexisting. read more

They were very nice and great in explaining things to me. They actually got me in right away without an appointment, and fix my car within two hours. I needed new brakes rotors and a few other nuances. Other then the price which I know that they cannot do anything about the service was fantastic and the people were very friendly. read more

This place looks professional but it is a complete scam, they use spare parts of poor quality and they make suggestions that sometimes are not necessary just for their benefit and since most people like me do not know about the matter they take advantage and end up increasing your account with things that you do not need, because they earn commission on sales, I had a lot of confidence in that place because the staff is very kind and it seemed an honest place but after several services I realized that it was not like that, I had a problem with my brakes and they they suggested changing pads, discs and tires, all that I did because it seemed important for my safety, but after a while the car again presented problems for the same, I took it again and they told me that I had a guarantee and that they were going to change everything again, I picked up the car and the problem persisted, I thought it was temporary because they had just changed discs and pills but it was not like that, take the car to the workshop of the factory. and they explained to me what the car needed and they showed me that they had never made any repairs by changing the new ppr parts that were the same Chinese pieces of bad quality that had changed at the beginning, the question is because they do not think about the security of the people? It is a brake issue is very serious, because they deceive people, it is better to say that there are different types of spare parts ... live your own experience. read more

I wasted job time, I got a wrong diagnostic, they did not solve the problem, I had to wait one week to know that, so they start to change and change parts with no compromises to solve the problem. They told me about more charges for new parts but no compromise or warranty to solve the problem. My car now is worst, it continues overheating. I go out absolutely frustrated paying that amount, trusting in MIDAS like a excellent a compromised with clients. No money back no nothing. Waste time and money. I am frustrated but henceforth is a disappointment. MIDAS 20033 S Dixie Hwy, Cutler Bay, FL 33189 US $1.200 absolutely wasted. read more

I absolutely hate having car issues because you never know where to go or who to trust but coming to Midas and working with Oscar and the team was amazing! So responsive, quick with my inspections, I was in and out in 15 minutes max each time I had to go in! He was so nice even put on my spare tire after i got a flat while I waited for my new tire to come in. The only place ill be going for anything car related from now on! read more

Robbery!!! Went for an oil change. The guy up front told me I need synthetic. I love how people think that one just can't go and read the owners manuel. read more

The quality of work service and customer satisfaction is to be envied. Oscar is personable,ALWAYS gives the BEST advice and has the best interest in servicing your vehicle. Over all very satisfied with all service technicians . Great Team !!! read more

Very good service within time limit promised and good suggestions on minor adjustments . Went in with no appointment and serviced very speedily. read more

I am always weary of going into a new auto repair place - wondering if I will find honest folks that do good work. Well - on this Thanksgiving weekend I found a full team including Brian and Oscar that were friendly, helpful, honest and their work was excellent too. I will be back and I strongly recommend making Midas your go to place for maintenance and repairs. read more

So happy this place is right around the corner from me!! I was having troubles with a tire that had a slow leak. Sure enough I found a nail in the tire. I went here and they were able to plug it and send me on my way. Great customer service and done very quickly. Highly recommend for all of your auto needs! read more

I just had my car serviced and they did a great job. Every time i have gone to this place, they have been right on the money with it. When something is wrong with either one of my cars, they physically show me the problem. Also the fact that, I'm familiar with cars and had race them, I know when someone is trying to pull a fast one, and these guys, have not. I was so happy, I bought them pizza!!!!!!!!! read more

This place is pretty great. Don't be fooled by the low rating, I hear it's due to the former manager being terrible. I had excellent service, they were quick, honest and caring. Phil, the current manager is a stand up guy. I would totally come back here again for my tire replacement needs. read more

I really wished this place would be ok, as it's convenient from where I live. I went in to fix my tires back in April and I was very surprised by how lame the service was. The sales person tried to sell me pretty poor quality tires, trying to make it sound like I was getting the Lamborghini of tires, simply because those were the only ones he had in stock. I've worked in the tire world myself so I know what's a good tire and what isn't, so when I started questioning, he became pretty rude. One thing I really dislike is when guys in the car industry talk down to and are being condescending to women, expecting them to know nothing about cars. As a customer, I believe you should be met with the same respect regardless if you're a man/woman/black/white/etc. The installation was half assed and when I asked the mechanic about it, he tried to give me some nonsense explanation, when it turned out they hadn't even refilled the tire pressure! I normally never take the time to write reviews, but I've sent several emails to Midas customer service & tried to get in touch with the store manager. With the tires being the main surface in between my car and the road, the difference between good, well installed tires and poor quality, half assed installed tires (especially on hot/rainy Miami roads) really impacts safety. read more

i thought i had transmission problems. i drop my jeep off at the shop at 7:30am & oscar and his staff had me back on the road by noon.

I can't begin to say enough about the service I receive at this location. Manny is amazing! I have taken my car in on multiple occasions and he always makes sure I am taken care of. The price is always fair and the timeliness of the the service is always quick. I would not trust anyone else. Thank you Manny for making what usually is a headache super easy! read more

Sadly, I can't give a cero star to this business. They lack of customer services skills specially the supervisor who is a big guy who have a short hair. He treats customers in a shitty and disrespectful way. Also, their service wasn't good at all. I won't recommend this place to anyone . Thanks read more

I recently had my vehicle serviced by Midas. I needed a specific tire for my car and the front desk person Mike helped track it down speedily and gave me a discount on my bill. Great customer service and honest group of mechanics. read more

This place is really being managed poorly. Wanted to give a try multiple times. Last time , for a bulb replacement two of the guys said come up with cash and will take care of it. This time went for a brake replacement and just the labor for front tires they said $150 and $300 for both front and back. I told them i do have a written quote from tireplus close by for only $55 for the for front. They said go get it done there. 3 times more labor cost in the same area is non sense. They dont even try to win the customer, wouldnt go there read more

Had just an awful experience! I took my car in because there was an oil leak, paid almost $1,000 to fix it. They call me about an hour before they close saying it's done to come pick it up. When I get there they tell me they weren't actually finished, but that what they have left will take longer than they have until closing so they won't do it today (if they had just started it when they called instead of when I got there they would have had enough time for what they quoted me). But then they tell me it's just resetting the computer system to turn off the alarm lights for what they fixed, that it has nothing to do with driving and it should drive fine, so that if I want to take it I can and bring it back to reset when I have a chance. To me this sounds perfect. I get it home and one block away from my apartment the next day and it stalls out and won't restart. I have it towed there and bring them the keys first thing when they open, assuming it's going to take an hour, since this is what they told me before. 6 hours later I call for an update because I haven't heard anything. The person who answers starts yelling at me saying nothing has changed since I last called a few minutes ago (well I hadn't called and neither had anyone else I know checking on the car). I finally get a call 1 hour before they close saying it's fixed they just want to take it for a test drive to make sure it doesn't happen again. Perfect they can test drive it now and by the time I get there just before closing it will be ready...no. The guy there doesn't want to deal with the traffic at this time so he will just do it in the morning. When I tell him I need my car he doesn't seem bothered by it and starts yelling at me for complaining. This is now the second time I've been yelled at for nothing. I then call the manager, who is super nice, and he promises that if he has to he will test drive it himself and make sure I get it the next day. Even to the point if I can't leave work before they close he will have it driven to where I work. Well this all sounded great, but the next day when I went to pick it up the trip odometer had less than 10 miles on it. Which means the 45-60 minute test drive he wanted to do never happened and the car wreaked of cigarettes. So I couldn't pick my car up the day before and was ubering everywhere I needed, including to and from work, for something they told me had to be done they never did. This was the worst experience with a car or service I have ever had! read more

Rip-off artists! Took my car in as brake & ABS lights were lit in dashboard. They said they need to do a computer check at cost of $70. Afterwards they gave me an estimate of well over $500 to replace the master brake cylinder ($175 part, 275 labor. plus, plus). They also showed me that there was wear on front tires and gave me an estimate of another almost $600 for all 4 tires ($60 ea. tire plus mounting, balancing, etc). I have never before heard of labor and mounting charges for tires amounting to more than the cost of the tires themselves. So I went shopping. Ended up buying the brake cylinder online (a new one not rebuilt) and had it installed for a total cost of $!85. Way less than half the original estimate. What's more I got 2 others labor estimates that were all in the same range as what I paid. As for the tires, turns out I only need new ones in the front, not the rear and I will now get them replaced for substantially less than what Midas quoted me. Shame on you guys! You will never see me again and I will, over time, relate my story to everyone I know in the area. read more

Stay away from is place!! I was looking for a place to install a batery i just bought for $200 at auto zone (they would not install it themselves) as this is for a jaguar. After 3 mechanics who refused to install it because they were affraid of that type of car, they were actually honest and told me "we dont want to temper with a car like this". Fine. When i got at midas, Miguel at the front desk said there was no problem, they would do it right away for $29 something!! I was glad i finally found a place willing to help. After they handled my car and installed the new battery, i paid ($35 exactly) and i got back in the car. I started hearing a sound like one vent was blowing, so i turned on my car to check the AC, but the on/off button for the ac would not work anymore, so my ac was blowing hot air (even while car was off) and i could not turn on the whole system anymore. No need to say that before they touched my car everything was FINE! I got out the car and let miguel know, he said they will check. After a few minutes of them saying "its weird we just put the battery" and going around the car, and checking the fuses (not really thoroughly) miguel came back to me and said there was nothing wrong and that they did their job and that "maybe you brought it like this"! I then looked for the manager, who turned out to be the rudest person on site. Luis his name, told me i didnt know anything about cars and that he doesn know himself what happened, and that they would gladly check... For $89.99!! I said i would not leave until my car was fixed but this "manager" said they would not do anything, would not refund me, and just wanted me to leave basically. I never saw hime again during the 2 hours i stayed....for nothing. That is the worst place ever, dishonest people and rude. Stay away from them as just try to get your money and know nothing about CUSTOMER SERVICE. They should not be in business anymore. I have now to pay (seems it will be a lot) to fix what THEY broke on my car. Needless to say i will not be going back to this place. read more

This absolutely the worst service I have received. They are rude, not helpful at all and didn't give me paperwork. I went to get a routine check up for my insurance and my insurance never received anything. They offered no help, wasted my time and the only help they offered was that I go again and miss another work day! DO NOT GO TO THIS PLACE! read more

Extremely good service and communication from the staff. I was taken care of right away, was given plenty of options and also got a great deal on new tires. They finished earlier then expected, and take care of returning customers. Once again- I don't know why other reviews are so low, considering the normal garbage you have to deal with at care centers, this place may not look fancy-but they do a quality job and take care of people! read more

I am not surprised this office has low ratings from its clientele. I needed to complete a simple car inspection. I called to confirm a good time to come. The man who picked up explained they were unavailable for 7 days. I had called the day prior and they had explained to come in today. When I mentioned this he was dismissive and placed me on an unreasonable hold when I asked to speak with someone else. I had previously spoken with an associate that was helpful, Scott. Work with him if you can. I am calling Geico to select another place. read more

Very professional! Alex installed a Roush exhaust and air raid intake on my ford 150. The experience was quick, seem less and was finished in the 3 hours as promised. I would go back and I recommend this place! read more

Just took my civic for an oil change and i had an additional charge for a tire rotate that didn't happen and supposedly all of my fluids were topped off. Didnt see that happen either. Never again. Just a bunch of crooks trying to make money. DONT GO!!! read more

Brought my truck in for a simple oil change. Glad i made an appointment because they were busy. They got my car in in about 15 min which was great considering the amount of people in the weighting room. They did my oil change and during the inspection found my truck had an oil leak. Got a quote from Jose. Price seemed fair so i had them do it. Great overall experience. Ive been to other midas's before and this shop definitely is up to par. read more

This place was extremely busy but very organized. I needed an inspection for my insurance since I was new to the state and it was done professionally and in a very timely manner. I was treated with respect and they were very courteous. I'd recommend highly. read more

I am very disappointed in this place. I have been coming here for the past couple of years for tires and oil changes. Had them work on two different cars I had. Then last time I had an oil change they left my oil cap off (which could cause issues if oil started to spill over) so after I was already on my way to work, I received a call from them telling me to come back as soon as possible since they left the cap off. I had to be late to work to go back due to their negligence. So the manager doing what was right, offered me a free oil change to make up for what had happened. I called back for my following oil change and was told there was nothing in the system and that there was nothing they could do, because that manager no longer works there. You would think that customer service would do something to make things right. Especially since I have been a customer of theirs for a couple of years. But nope, nothing of the kind. Will never return nor ever recommend anyone to them again. read more