1. CarBrain

    1. CarBrain

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    Miami Lakes, FL

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    CarBrain

    4.5 (154 reviews)
    Closed 8:00 am - 11:00 pm

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    Nicole S.

    They were the highest quote I got. Most places were only offering $75 but I got $285 from Carbrain. Their contracted, local tow place was amazing too. Arrived when quoted, check in hand, easy peasy!

    My poor Lexus!!!
    Kristi D.

    My son totaled my Lexus 450H SUV (not his fault). I contacted a couple of auto recycling companies that I found in San Diego who were not very helpful and quoted me prices for parts that were considerably below what I found online. Very fortunately, I came across CarBrain! They responded very quickly with an offer much higher than the other companies I contacted in San Diego. They contacted their contracted partner in San Diego immediately and arranged to send a flat bed (my vehicle was all wheel drive) to pick up my car that had languished in my driveway for far too long, expeditiously. Everyone that I spoke to at Car Brain or CoPart was extremely knowledgeable, responsive and very pleasant. I wholeheartedly and without reservation, recommend CarBrain to anyone that is in need of recycling their auto or other vehicle.

    Passenger side that had previously been damaged by a close encounter with a pole at a gas station.
    Jen B.

    Christmas Eve 2024, my (at the time) 20 year old daughter got into a crash that bashed in the driver's side of her 2010 Prius. She was freaked out, but fine. We called the police, made a report, and managed to limp the car back to her apartment. She replaced a tire that was damaged during the crash, but it continued to run while waited for the police report so she could try to file a claim with the other driver's insurance. Things did not go as we had assumed they would, and by the time she got the report and was able to contact the insurance company they'd already decided it was not their fault, and closed the claim. That car was a work horse, and, despite the frame being bent, the driver's door bashed in so hard it wouldn't open, and a missing driver's side window, she continued to drive it until about a week and a half ago when she discovered that it was leaking oil so bad that even after she put 10 quarts in it, the dipstick was still dry. Uggggh. Now what? Ever feel like Facebook is stalking you, and knows what you need before you do? No? Huh. Me neither. JK. Sometimes I think they live inside my head, but that's a whole other discussion we won't get into here. Queue the Facebook ads for a company that buys cars that aren't in the best condition. Kind of like those "We Buy Ugly Houses" people, but for cars. Ironically, the ads I saw weren't for Car Brain, but for one of their competitors. I did a little research via Google and decided to let that company give me a quote on the car. I answered a few questions, and got a quote back that was about what I'd expected. Then, when I got the email from the company confirming my quote, I realized I'd made the classic Google mistake of clicking on an ad instead the website I had originally been looking for. The quote wasn't from the company whose ads I'd seen on Facebook, it was actually from Car Brain! To be clear, up until this point I'd never heard of Car Brain before. Though, tbh, I'd never heard of the other company either before seeing their (ad nauseam) Facebook ads. Annoyed with myself I went back to the good 'ol internet, found the company I'd been looking for in the first place, made sure I actually went to their website this time, answered most of the same questions I'd answered for Car Brain, and got a quote. Considering the limited value of the car and thus the relatively small amount of the quote from Car Brain, this quote was considerably less. Over $100 less than the offer from Car Brain. Thus began the process of actually selling the car. I had been missing some details when I completed the initial questionnaire, so I went back and filled those in. I corresponded with the rep from Car Brain that worked with me through the process pretty frequently, since I was kinda needy. We mostly communicated via text, which was nice because it was convenient, but his phone # was listed on all of his communications, and I absolutely felt as though I could have called him at any time. He was very responsive, and his directions were easy to follow. The process was delayed a couple of days, but that was on me because when I went to get the title out of our safe on Saturday morning, Murphy's Law struck, the batteries that controlled the lock died, and my husband and I were locked out of it for most of the day. I didn't send the pictures of the title until late Saturday afternoon, and since generally people don't work on weekends (totally fair), it was Monday before they looked at and were able to verify the info I'd provided. Anyhoo, once we were back on track on Monday things moved quickly. They set us up with a tow company who were also incredibly pleasant and easy to deal with, and I met their driver early Tuesday afternoon. He gave a me a check, and I bid adieu to the 2010 Toyota Prius that served first my dad, then my sister, and then my daughter over the course of 15 years. It turned out those additional details I filled in helped get us a better offer, because in the end we wound up selling it for $1,075, which, given it's age and condition, I felt was a pretty fair deal. Could I have gotten more through a private sale? Maybe. Did I want to hassle with that? Absolutely not. Overall I would say Car Brain was fast, responsive, easy to deal with, and fair. I hope I never again find myself in the position of having to try and sell a car that is not in good shape (and that's being generous), but if I do, I know who I'll reach out to first.

    I just sold my 2007 Ford ranger using carbrain. I had googled three car services. Peddle, wheelzy and carbrain. One had a very low.offer, the other called me twice a day​​ for three days while I dealt with a family emergency. Carbrain did not drive me crazy with calls or low ball me. They used texts and emails and communicated each step of the way. Carbrain was professional, and soo easy to use. This was the first experience "selling" a car this way and would use carbrain again.

    Using Carbrain

    I've sold two cars with CarBrain It pretty simple they ask a few questions you send a pix of documents they schedule a pickup time and the tow driver shows up with Check

    A sad day but needed.

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    27 days ago

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    1 day ago

    Jorge came to pick up my car on time and was really quick with the pick up! 10/10 would recommend.

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    2 months ago

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    25 days ago

    I had never heard of CarBrain. Happily they made the process of selling our car a breeze. Recommended!

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    10 months ago

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    11 months ago

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    4 months ago

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    7 months ago

    great service fast and prompt. I would use them again definitely. They came Did all the paper work and towed car away.

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    10 months ago

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    9 months ago

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    7 months ago

    Great company and fast $$$$. Would definitely use again. Best price and very professional.

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    1 year ago

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    11 months ago

    This company was easy to work with the chemical. We picked up my car and gave me a check right there super easy process highly recommend.

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    8 months ago

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    2 years ago

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    9 months ago

    Relatively easy and they do negotiate prices. They are fast and ready. In all, very good experience.

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    10 months ago

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    4 years ago

    Business owner information

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    Bianca B.

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    1 year ago

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    8 months ago

    Easy! Filled out form online. Quick communication. Towing company polite and efficient.

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    1 year ago

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    Page 1 of 4

    Ask the Community - CarBrain

    Review Highlights - CarBrain

    Everyone that I spoke to at Car Brain or CoPart was extremely knowledgeable, responsive and very pleasant.

    Mentioned in 22 reviews

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    Autonation Ford

    Autonation Ford

    (174 reviews)

    Serviced my F150 to include an oil change and tire repair a few days ago. Easy appointment…read morescheduling, outstanding service and communication between the Service Department and the customer. Efficient, expedient and well experienced staff at this AutoNation Ford dealer.

    Complaint Description:…read more Dear AutoNation, I am filing this formal complaint against AutoNation Ford Miami due to your gross operational incompetence, deceptive billing practices, and complete disregard for customer care. Recently (August 5, 2026), AutoNation Ford Miami processed and shipped an incomplete parts order to my collision repair facility, yet billed them for the full, complete order amount. Because AutoNation failed to supply the necessary parts they charged for, my collision center was unable to finish repairing my vehicle prior to the weekend. As a direct result of AutoNation's administrative error and shipping negligence, I am now forced to shoulder three additional days of unexpected rental car expenses over the weekend. AutoNation's failure to do their job correctly has resulted in direct financial damages to me. Compounding this issue is AutoNation Ford Miami's appalling customer service framework, specifically a representative named Frank. When attempting to resolve this matter, I was forced to call repeatedly, only to be subjected to perpetual hold times exceeding 20+ minutes per call. This is not an accident--I feel it is a deliberate tactic utilized by this dealership to frustrate customers, exhaust their time, and discourage them from holding the company accountable for its mistakes. Desired Resolution: I expect AutoNation Ford Miami to take immediate responsibility for their error. I am demanding full financial reimbursement for the three extra days of rental car costs that I incurred solely because of their incomplete parts shipment and billing failure. Furthermore, management needs to address their internal parts-checking protocol, 3rd party delivery provider(s), and the deliberate stonewalling of customers via unending phone holds.

    AutoNation Honda Miami Lakes

    AutoNation Honda Miami Lakes

    (244 reviews)

    JC Was wonderful during our car buying experience. Highly recommend him since he went above and…read morebeyond!

    I had my 2025 Honda HR-V Sport and my 2024 Honda Civic Sport serviced at this dealership for the…read morefirst time because it was the closest Honda dealership to where I live. I was expecting the dealership to do a good service since they carry both the Autonation and Honda name. I didnt notice anything wrong with the service that they performed on my vehicles the day of the service, they reset the service required message on the dashboard, they suggested the required services, and the service advisor even gave me a discount on the additional recommended services for my Honda HR-V and found that I still had a free service for the Honda Civic. I did find it strange though that when the services were done the service advisor gave me the service forms for the Honda HR-V that I paid for but didnt give me any service forms for the Honda Civic (which was free), when I asked him about the forms for the Honda Civic he said that they would be sent to my email (they were never sent to my email). Two weeks later my mom was driving around in the Honda Civic and the metal splash guard from the Honda Civic falls off while shes driving home from the bank and she has the scare of her life when it starts to make a rattling sound scraping the road along the drive home. It looks like whoever performed the service on the two vehicles never properly tightened the bolts back on the splash guard after they performed the oil change on the Honda Civic and part of the splash guard came loose while driving. I tried to call the dealership to ask them what we could do about the situation but the phone number for the dealership just goes to an automated system with different menu options and when you choose the menu option to speak to a service advisor the phone rings a few times and then just takes you in circles back to the main menu when nobody picks up the phone. I am very disappointed with Autonation Honda.

    Miami Lakes Mitsubishi

    Miami Lakes Mitsubishi

    (10 reviews)

    I bought my 2025 Mitsubishi Outlander on April 14, 2025. The very next day, the car wouldn't start;…read morethe battery was completely dead, and I had to ask neighbors for help jump-starting it using another vehicle. On May 15, 2025, I went to Miami Lakes Mitsubishi to address the issue; they told me the problem was the battery because the car had been sitting at the dealership for a long time. They charged the battery and claimed the issue was resolved. However, on May 16, 2025, the car was dead again in the morning. I contacted the dealership again, and they asked me to return; they replaced the battery with a new one and said the problem was fixed. That same day, I set off on a vacation trip to North Carolina, but the next day, the battery was dead again. Throughout those two months, the car would only start with the help of a jump starter--which I was forced to buy because I was traveling through various cities. I returned to Miami on July 16, 2025, and went to Miami Lakes on July 17, 2025, to have the problem resolved once more. I sat there for five and a half hours waiting for them to find the issue; they informed me that the GPS was draining the battery while the car was turned off, so they disconnected the GPS and told me the problem was solved! Today, July 18, 2025, the car was dead again in the morning, and--just like every other day since I bought this *new* car--I had to jump-start it. This car clearly has a factory defect that the authorized Mitsubishi dealership itself cannot fix. I bought a new car to avoid problems, but the exact opposite happened. I am exhausted by this situation. Who is going to resolve this now? I'm going to have to find a lawyer and file a lawsuit against Miami Lakes and Mitsubishi, because I don't see any other way to resolve this.

    Thank you Johnathon for your amazing service !!! Love my…read morecar being serviced and miami Lakes Mitsubishi

    Miami Lakes Chrysler Dodge Jeep Ram - my durango

    Miami Lakes Chrysler Dodge Jeep Ram

    (76 reviews)

    Every time I come here for a service takes time so be ready to hace at least 2 hours free (weekdays…read moreor 3-4+ weekends). This time I came during the week with my little LO (4Months old) I thought I came prepared for everything, toys, food, etc. So when baby needed a diaper change after being at the waiting room for 1;15min my surprise was that they don't have a changing table. Restroom is big enough, they can actually have a chair for breastfeeding, since they have the room and people have to be here for hours. So after all that, the reason I'm giving 4 stars is thanks to Angel Pardillo Since he was extremely polite and helpful as soon as I came in but specially thanks to Jonathan Pavon, a young guy who went above and beyond trying to accommodate me, and requested to use one of the offices to give me some privacy to be able to change my LO's diaper! Amazing! After that he came to me with 2 bottles of water. 1 for here and 1 for the road. Yes I'm still waiting for my car (1hr & 40min so far) but after my experience I'm fine with the wait. Thank u

    My 2024 Jeep Wagoneer was towed to Miami Lakes AutoMall, and what followed was one of the worst…read moredealership service experiences I have ever had.The vehicle was at the dealership for eight days, yet based on my GPS records, it sat untouched for most of that time.I was initially told that the vehicle would be diagnosed and that the codes would be checked.I was given a rental car and trusted the dealership to properly inspect my vehicle. After only a short time, I received an automated message saying that nothing was found wrong with my vehicle.When I contacted my service advisor, I was told that the message was automatic and that they were still working on the diagnosis.I accepted that explanation and was willing to be patient. However, after six days of repeatedly trying to get an update, I was finally told that the problem was not the thermostat and could possibly involve the oil pump or another major component.I was also told that a technician had test-driven my vehicle and that it had turned off during the test. This information did not match my vehicle's GPS records.My Jeep has detailed GPS tracking showing its location, mileage, movement, and driving history.According to those records, the vehicle had not been moved during those six days.When I calmly questioned my service advisor about this, he said he would investigate and call me back.He never called and stopped answering my calls. I then contacted the dealership and requested a manager.I was told someone would contact me, but again, there was no meaningful follow-up.Because nobody was communicating with me, I had to personally return to the dealership with my daughter just to get answers. When I spoke with my service advisor, he gave me a completely different explanation.He told me that apparently my service ticket had been dropped or missed and that no technician had actually taken the ticket to diagnose or inspect my vehicle.This was extremely concerning because it conflicted with what I had previously been told about the diagnosis and supposed test drive. The service manager then reviewed the information and requested that my Wagoneer be brought back so it could finally be checked.According to my GPS records, the vehicle was returned to the dealership on August 21 and remained there for hours.Once again, nobody contacted me to explain what had actually been checked, what was found, or what the next step would be.My service advisor continued not to answer my calls or texts. The biggest problem is not even the repair itself.It is the complete lack of communication, accountability, and transparency.I understand that diagnosing a vehicle can take time.I understand that repairs can be complicated.What I cannot accept is being told one thing, then another, while the actual movement history of my vehicle appears to tell a completely different story. I have records, emails, call records, and documentation from this entire experience.I repeatedly had to call, leave messages, wait for callbacks that never came, and physically go to the dealership just to get basic information about my own vehicle. The most concerning part is that without GPS tracking, I would have had no way to question whether my vehicle was actually being worked on.I was initially told one thing and days later told something completely different.A customer without the time, knowledge, or technology to question the information they receive could easily lose days or weeks and potentially face thousands of dollars in repair costs without being able to independently verify what actually happened. I am not saying every employee at this dealership is the same, but this experience has completely destroyed my confidence in the service department.When you take someone's vehicle, especially a newer vehicle that may still have manufacturer warranty coverage, the minimum expectation is honest communication, an accurate diagnosis, accountability, and professional treatment. I am not posting this review for compensation, discounts, special treatment, or anything in return.I am posting it because I want other customers to know what happened and to be careful.I would rather see this experience lead to honesty, accountability, better communication, and real changes than receive something simply to make this review disappear. Document everything if you bring your vehicle here.Keep your repair orders, emails, texts, call records, GPS information, and every promise made by the service department. After eight days of this experience, I cannot recommend the service department, the service advisor, or any type of service at Miami Lakes AutoMall.This has been one of the worst dealership service experiences I have ever had.

    CarBrain - usedcardealers - Updated September 2026

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