Relative went to get his catalytic converter replaced about a week before giving it to me as a gift. Ruben fixed it, but did not bother to give him the paperwork or instruction necessary so it could pass a smog check. I had to call and have them email me the paperwork. Anthony, one of the managers, asked me to give him an hour to email the paperwork... after 2 hours without receiving an email, I had to call back to find out they sent it to some other email other than mine. I had to call back about 4 or 5 times and ask for Anthony only to hear "He stepped out," or "He's unavailable," or some other dumb answer. 4+ hours later, I still have not resolved this issue which should have been solved a week ago which is the very same day they fixed the catalytic converter. Rubén, Anthony, and Víctor really know how to waste your time, so I wouldn't suggest doing business here. read more

Always great service when I come to Midas in San Diego. Made an appointment yesterday and they squeezed me in today (:

Early morning oil change appt! Everything was smooth. Front desk guy was super nice and professional :) i had no issues I would book appt again read more

I bought a truck in October and the guy I bought it from claimed he just replaced the brakes yet they were squeaking miserably. So I brought it in to this Midas to have it checked out fully willing to pay for new brakes if it solved my issue. Left the truck for an hour and a half. Got a call it was ready & went to check it out. The rep told me that they checked all 4 brakes and rotors and that they were good to go, that I just had loud pads. Okay. Cool. Fast forward about 6 months, I lived with the squeaking. I'm getting ready to make a long drive to Idaho with a trailer full of stuff, and praise God It started squeaking a little louder before I got on the road. Took it to another shop and had them check it out. In 45 minutes they had discovered that whoever installed the brakes did them incorrectly, and put two outside pads on one side of the car and two inside pads on the other side of the car. This in turn caused the pistons to burn a hole into them destroying them, and consequently destroying all the pads and rotors. I know Midas didn't install the pads, and I put no fault on them for that. But I trusted you guys to point out any issues and you guys overlooked what is now costing me WAY more money in replacing half of my brake system. You guys were friendly and communicative, but at the end of the day what I'm paying for is a job done well, and job done right. I'm really disappointed. read more

I had to have some roadside service today. I was expecting some with a van full of goods such as a new battery. Instead, I was sent a tow truck that jumped my car and charged me $165 for the privilege. The guy seemed to think I needed a new battery and I called Midas and spoke to Jeffrey who graciously allowed me to come over immediately to have my battery checked. I could not believe it. Since when does a car service place do things like this? I explained I had been in the hospital for 2 weeks and had only today attempted to drive my car and I had an important doctor's appointment this afternoon. It was around 1 PM when I spoke with him, drove straight there and Jeffrey took my car in right away. He tested the battery and the alternator. Within 20 minutes I had a new battery and a request from Jeffrey to come back after my appointment as he wanted to double-check the alternator. He was extremely courteous and thoughtful. A guy in a pickup truck parked in the handicapped spot with the benefit of a decal or placard and Jeffrey rousted him right out. I was impressed. As a person with a placard, I was happy to see this. When I was leaving, I was struggling to get my rolling walker into the back seat and a different Midas employee saw me and stopped what he was doing to help me out. I should have known I was in good hands as soon as I walked in as there was a cooking show on the TV and Jeffrey admitted when I asked that he is a fan of cooking shows. It would not be possible to have a better car repair experience. I wish I could give them 100 stars. My car situation was the 5th crisis in as many days. I was happy to give Midas my money as this was the first time one of the crises was resolved in less than 30 minutes. Thank you. read more

Don't EVER hang up on a customer, Carlos,,,ever You may not understand the request but hanging up because your little brain can't fathom trying to give the store business isn't a good reason to hang up You've lost my business now read more

Midas - Repair bays - Auto Repair Near Me - San Diego, California

Awesome service and very efficient customer service I highly recommend Anthony for any questions and needs you may have.

Went in last week thinking I just needed air in my tires, but turns out I had a nail in my tire. The guys really helped me out and got it patched up quickly. Jeffrey was especially super helpful and kind. Don't hesitate to go to this place! read more

Ruben was super accommodating, friendly and made the whole process uncomplicated and easy to understand! Prices are fair. I'll be coming back in the future! read more

Midas - Auto Repair Near Me - San Diego, California

Richard and the Midas crew were quick, honest and gave me a great service. Feels like they value long term potential of dealing with customers and I will keep coming back to this location because I trust them. Great customer service and for a great price thanks for the inspection and not trying to charge me for stuff that was in nice art read more

Midas - Auto Repair Near Me - San Diego, California

The manager Ruben is helpful and friendly I will always be a loyal customer Great customer service Definitely recommend this business read more

Bad customer service. We had them put in a new catalytic converter. They put in a part that did not fit then tried to fix it by welding it. And it hangs low so when you hit a speed bump it dents the pipe. Never trust this location read more

Long wait time. Review update: we have been giving this place many chances since our initial visit for a long wait time but are very disappointed. On the midas website, we took a printed coupon that states $24.99 for a conventional oil change. It was valid and specifies the exact location. When arrived the employee I believe Ruben said they don't accept it and it's "corporate " only. After showing the employee that it's valid and says right on the coupon that it's for their location, they said that my vehicle only takes synthetic oil. I showed them my previous receipt that shows that it's conventional oil. They still refused to change my oil with the coupon. I would have expected them to honor the valid coupon especially since I am a long time customer. Now, will never go back here again. Seems they are nothing but dishonest and inconsistent shop. read more

What a blessing to have pulled into Midas today. My car was out of steering fluid and I could barely drive it. Javier immediately told me to pull my car in, we popped the hood and saw that I had no lid on my power steering compartment. He quickly found me a cap that would work and filled it up with fluid. All this was done out of the kindness of his heart to help a mom get her kids home. Javier thanks for being my angel today! read more

Called to get a quote 12/23 for a synthetic oil change on a Lexus rx350. Not only are they significantly cheaper than other competitors such as jiffy lube, Evans tires, valvoline etc. my car takes 5.8 quarts of oil and the oil change only comes with 5 quarts so everywhere charges additional. My total for a full synthetic oil change at 5.8 quarts with a $20 coupon was only $89. I called ahead to make an appointment as they were busy for the holiday got same day appointment. Showed up at 3 for appointment and was done by 3:45. Service was fast and super friendly. Would definitely recommend. read more

Remarkable service. ALL the staff was incredible. Without an appointment they took care of me & our BMW 535 oil leak which turned out to be a lot more of an extensive issue than we thought. Had to leave my car with them to further investigate issue. Given clear updates throughout and car fixed and ready for pick up at day and time promised. Very thankful! Thanks Adam for your detailed explanations thru the process. recommend Midas @ Convoy. read more

I have come here a couple times B4, what keeps me coming back is their great customer service along with their professionalism, very kind super attentive. and You never have to wait long no matter if there's a lot of customers or not. lastly I would like to mention Adam he does the paperwork invoices..etc. made me feel extremely safe & comfortable regarding the fact that my cars in good hands. Thank you so much!! read more

I should have written this way sooner! Let me begin by saying I love this Midas and I love the staff. They are amazing people and I really felt like my safety was their top priority. I've been using Midas since I got my first vehicle in 2016, usually for just simple things like brakes and oil changes. I've now brought in 3 vehicles. This review being mainly about my second vehicle which was having all sorts of issues. It's a Jeep Compass Lat. A few weeks ago, I brought my car in for a simple look over. They took a look at it and Ruben let me know what was wrong (a whole list from oil pan replacement to shocks leaking to tire replacement) and what my options were, then he helped me to get the financing To cover the costs. It ended up being over $2000 for everything so financing was the way to go. They spent hours fixing my car and had even stayed late (I can't thank you enough!). After picking up my car, I noticed that she was still having the same issue and turned right back around and dropped it off. The next morning, they took a look at it again and found out what the original problem was (front a arm needs replaced). They gave me a really good deal and I will be replacing both front ones there, soon. A few days later, my transmission blew. I had my car towed there, after hours, and sent them an email explaining what had happened. As soon as they opened the next day, they took a look at it. Ruben then helped me find a shop that would fix it. He called multiple shops and found me the best price, he ordered a tow for me so I wouldn't have to worry about working that in around my schedule, and through it all, he dealt with my stress and my multiple phone calls (I am so sorry for the back and forth) and he was just so amazing. I've been able to contact them with any questions or concerns I have and have had them be very helpful and knowledgeable. Two days after all of the repairs took place, I had my fiancé bring in his Toyota and they fixed the issue within and hour. We had it looked at by mechanics in the past to have them tell us that it could be a number of things without really knowing while they found the issue immediately and fixed it. (Loose bolt on the a arm if I remember right.) They saved us a lot of money. They are all hard working and very good at what they do. If you need anything done or something checked, I cannot recommend them higher. They have a customer for life in me. Thank you all so much!!! read more

People at the desk are very nice but don't let that fool you. I took my car in to check the brakes. They said I needed new pads/rotors on front and back brakes. I got a second and third opinion at two other shops and they said the front brakes were great. As if lying to me wasn't bad enough, my car was dead when I picked it up because they had left the headlights on for a couple hours. I need a new headlight and they quoted me $250 where others said $60-150. And it gets worse, when I picked up my now dead car I had a new warning light on my dash that I've never seen before about the airbag. This shop literally returned my car to me dead and worse than I left it. I've wasted time and now money to get a new battery. Do your due diligence and get other opinions. People take advantage of those less knowledgeable, especially if you're a woman. read more

Thank you Jeff for your ever friendly and professional attitude. I have been coming to Midas for many years and as an Uber driver have more repairs than the average customer. I feel confident that the work is being done correctly and priced fairly. read more

These guys are great! They've always taken great care of my old car, they're honest, and efficient. I moved to San Diego less than a year ago and I'm SO glad they're close by. Nayt, Ruben and Armando are top notch! read more

Midas - This Speedee Oil Change has the best customer service in San Diego! Love them! - Auto Repair Near Me - San Diego, California

Just came in for an oil change. They were busy but quickly helped me and got me on my way. I would absolutely recommend this location. Adam was super helpful and very polite. Check them out if you ever need car maintenance or repairs! read more

Came in to request an inspection and estimate on services that needed to be done. Mind you, I had already gotten an estimate somewhere else. Frank the G.M added spark plugs needing replacement within my request. Funny because those were replaced as soon as my car hit the 100,000 mile mark. He says the reason for such a high estimate was because the other place didn't include a part where it most needed to be done. But in fact, they did. From my knowledge he added spark plugs into the bill and tried to charge it off as a major part my car needed. Shady business. I'm a girl majoring in mechanical engineering and I play dumb to see whether they really are honest or not. Definitely stay away. Edit: the reason why I came here was because google had convoy auto repair at the EXACT location. So I assumed it was no longer that and now called Midas. Again stay away. read more

I've been coming to this Midas for my oil changes for a couple of years now and they've always done such a great job, which is why I continue to come back! Today I needed an oil change as well as a new spare tire, and Ruben helped me tremendously from beginning to end. I appreciate his honesty, his help, and how quickly he and the rest of the team work. I highly recommend this shop! Thank you Midas for always taking good care of my car! read more

I want to say that I had exceptional service at Midas on Convoy this week, Oct 27, 2022. Weds morning, a day earlier at 4:30 am my 2014 Prius Hybrid was aggressively stripped of its Catalytic Converter while parked in front of my house. Our neighbor woke up and yelled at them through her window, but they scurried off like the villains they were with my precious auto part. I noisily drove my car over to Midas, quite devastated. I want to say that Anthony J, the manager went into swift action on my behalf. He called all around locally and in Calif. It took him about half a day on the phone. He was able to find a new converter for me up in Oceanside. My Insurance agent had told me that some people are waiting for 3 months for one. I drove my car home later in the late afternoon. The whole team there was splendid. read more

My first time here and jack was amazing with his customer service, he went above and beyond to explain on the prices how much $ I would save, giving me tips if I were to come by frequently the membership would pay itself off. He helped me out and guided me with every question I had asked. Thank you jack I appreciate your great work ethic and customer service. I am satisfied and would recommend this place. read more

Due to COVID-19 it's tuff to find a place where they can take care of you with good manners. I've been getting my oil changed here for about a couple years now and it's always been the same CLEAN and FRIENDLY. Ruben has always taken good care of me and his co workers it's definitely and team playing place! read more

Went in awhile back. Called the dude out on showing me the actual measurements on my Roters and busted him lying about the measurements. Don't do shady business folks. People aren't stupid... Update...we are currently having the new manager help us out. Rubin seems to be cool and we trust him so far. Five stars for him for actually acting like he cares if we are happy or not. unless he does some sneaky shit between now and when we get our car back. Will update if that happens. read more

Drew, the General Manager, is awesome! I had to get my brakes replaced recently and went there to get them fixed. Talk about someone who really gets to know his customer before, during, and after the work has been completed. He gave me all the details and asked me questions to find out what needed to be done and if I had thought about doing other work since the mileage was higher. He even showed me the work they were doing and I could see for myself the quality of the work. It is not the cheapest place in the world, but the quality of service is great. Definitely would recommend this place and if you get a chance to meet Drew your day will immediately become brighter! Thanks! read more

I needed an oil change and didn't have an appointment but I turned up and Jeff was able to fit me in between other car work and get it done in approx 45 mins. I found a coupon online which was useful. Jeff was friendly and efficient. I'll start using these guys for other services in the future. read more

I called on my way there and they said come right in. Blaine and Drew were very attentive to listen to the concerns I had with my car. They offered tips on how to take better care of my vehicle. They showed me and explained what the issues were. They had a great attitude when I expressed my need to get the issues taken care of quickly, and I went there in the afternoon. I was very impressed with their customer service, timeliness, price and the work done on my car. I highly recommend read more

Years ago I used to have an old Ford that I would have to take in to several different mechanics. (It was a beater.) We got used to the typical things you would hear and be wary of any unnecessary upsells. We would always do our research ahead of time to see if it would match up with what they would quote. Jump ahead to now, I have moved on to a better car. I'm running into an issue with an ignition coil misfiring. Now we head in to Midas and we speak to the super friendly and helpful Christian. He nailed the diagnosis and was very "to the point" while maintaining expert customer service. He checked in on some concerns with the car and instead of forcing recommendations, he gave us options. I cannot get over just how great my time there was. It was overall a VERY professional experience and I will be coming back to Midas for any of my car needs now. read more

Honesty is key. Midas is very honest on pricing. Wait times are ok but please call ahead. I have been getting my oil changes here for years and price does not fluctuate. Make sure to look up a coupon online before you go in for your appointment. They also helped me do a full inspection before my roadtrip. read more

I took my GTI to Midas because it had a small oil leak..tHey raised it up and pointed to cracked oil Pan..I couldn't see any crack due to the oil covering it but took pics of what he was showing me, went and bought my own replacement parts at VW for $400 and let them do the work for $500. When I got home I noticed they had left the old parts in the trunk..upon inspection the oil Pan was perfect!..no crack! I went back to Midas with the old part in hand..yelling..he finally gave me a refund on the labor portion, but out the cost for parts and entire day of my husband and I running around town for parts, waiting etc! This place can't be trusted! They used to be good a few years back..seems to be new owner/mgmt or something..I'll never go back! read more

This location is the only shop I've been to since I moved to San Diego 2019 because word of mouth referral and the sentiment of wanting to help the customer is always true. Richard is the 3rd manager I've worked with, and I hope he stays! He helped me throughout the entire process, worked with my budget, and let me vent about my car troubles lol communication and efficiency! Thank you read more

I always have an great experience here. As someone who doesn't understand cars, Jeffrey made sure to go into great detail about what my car needed to be safe on the road and what I was paying for. I feel comfortable leaving my car here because I know it will get exceptional care and they always make sure I get the best deals. read more

The employees are understanding, and very nice. The car is running great. Will definitely be back. Thanks, Ricky read more

They make you finance through easy finance, They take out more than they should. I was supposed to be paid off 2 months ago and they are still taking out money. No Good!!!! Spent money ever month and they never deducted it. Mike didnt tell the truth. Watch OUT!!!! read more

I went to Midas for the very first time roughly a month ago. I was a little apprehensive because I have a BMW 4S and I was afraid that they wouldn't have what I need it.. I was surprisingly WRONG!!.. Not only did they had what I needed but BRYAN was an amazing help, he knew exactly what I needed, he is a very knowledgeable young man. I'm so grateful there are honest salespeople out there like BRYAN who do not take advantage of people based on a person's gender. I would totally recommend this place. Great customer service. Fast services. Ask for BRYAN he knows his stuff!! Thank you so much! read more

Lexus dealership wanted $300 for my cars 15k service, which is a total ripoff. So glad I brought it here instead. Midas took care of everything for me for significantly less and had it done very quickly. Bring your car here if you want fair and honest service. Thank you Victor, Blaine, and the crew! read more