They dropped my gas tank to fix a leak and put the gas tank on too tight. Which prevented the evap valve from opening and I wasn't able to fill up my gas tank. I took it back and they lowered the tank slightly so the valve could open. Not long after my check engine light came on and codes P0442 and P0446 popped up. The mechanic admitted they put the gas tank on too tight, which led to the solenoid malfunction. They offered to fix it for $500! I don't recommend anyone take their vehicle here. They have a pattern of creating more problems for their customers than solving them. read more

great joy guys honestly just the best shop they got the job done fast and thorough I will definitely be back

This place is a scam, they have no idea what they are doing. They changed the oil and filter of my car. I had to return because my engine light was on. They charged in the hundreds just to reset it. Light came back in few hours. Today I went to the dealership. They asked me where and when I changed the oil last time. They said they ruined the threads where the filter goes. They also failed to diagnosis the engine light. They will take pictures in case I want to take action. I will think about suing them depending on the cost. read more

That was last time here ! I ask then to look at the problem on my cargo van, they replace some parts, I paid it for and sooner a get out of shop w the van the same issue still there ! then I return quickly to show then the problem and they said its the van need a new engine ! why they don't figure this a day before from the begin !? I just waste the money because they refuse to refund !! They just looking for change parts !! Be careful out there !! read more

Troy and his team are great to work with. They are pleasant, professional, communicate well, get work done in a timely manner, and the prices are reasonable. They've easily identified and corrected problems misdiagnosed by other shops and their online service system is fantastic. read more

Great place Always helpful.They have helped me out of a few Jambs .Troy and the gang are all professional and trustworthy. Middle Country has a life long customer in myself . read more

3 months have passed with many different mechanics checking out my 2011 Lexus ES350 tire pressure light. For some reason the light came on one "chilly" morning in August and no one seemed to be able to rectify this issue. I probably had about 6 different sets of eyes check this out until, believe it or not, Mavis said "Try Middle Country Automotive right down the road". So, after the 100th time of hearing "just drive it awhile, the light will go out" I decided to drive over to Selden and visit MC Automotive. First, I went online to see where they were located and a pop up asked me what the problem was and when would I like to come in? So, long story short, I brought my car in and Troy said he would take a look at my car himself after hearing my long, dull, boring story. A few minutes later he came back and said "all done!" Really?? All done?? And my light was out. Troy is personable, honest and has been at this for quite a number of years. He has customers who have been going there forever. When I mention my experience with MC Automotive, everyone who has gone there wholeheartedly agree with me. Personally, I am happy to have found Troy at MC. He basically solved a problem no one else could figure out. My last resort would have been to take it to Lexus but you and I both know how that would have ended $$$$! Yikes. Hope you never need repair work, but it you do, don't think twice! read more

That is in NO WAY the truth at all .. please don't lie to make your business look good. I called out to an employee saying " excuse me " because I wanted to know how much longer he ignored me and walked past me that's when I blew my horn to get his attention . I then got out of my car to go inside to get an update. No one was inside and the same guy that ignored me said " if your trying to get a photo inspection, he's still busy" you guys have the worst customer service. You weren't outside to see the exchange so please don't lie! read more

We have been bringing our cars to Middle Country Auto for almost 20 years. They treat us like family and have never, ever felt that we were being taken advantage of. The team has always broken down what needs service and have given us options based on what was urgent versus what can wait. As an example, we purchased a used car for our daughter. They offered to inspect it for free, which they did a very detailed report with pictures, etc. Based on their appraisal and suggestions of what the seller should fix, we purchased it. Yesterday we brought the car in for service on the items we knew we wanted to fix. Once again, they gave us a detailed report of what we needed to take care of and what could wait. I feel that their prices are more than fair and their service is exceptional and they stand by their work. Everyone there is terrific, thoughtful and understanding...and at the same time pragmatic. I want pragmatism because it tells the truth. I always recommend them to all of my friends. read more

Receptionist was rude. Went for a photo inspection and refused to print my insurance card after I offered to pay for it. Drive over 30 mins and had to wait for her to finish chewing her food before she would even speak to me. If you can avoid this location it is your best bet. read more

#Thankful, #blessed, #grateful, #awestruck by the #kindness of Middle Country Automotive! They were surprised on a #Saturday with my #suburban losing brakes. Not their problem however they have helped me before. And as you all know I take every #worry in my #heart and pass it straight to God, ask for his help and provision. I #trust Him, He has been faithful and true to just about every prayer so far, He's working on the last few Who will have the patience, education & dedication to ensure my car was #repaired ,#properly ,#safe and taken care of #today? #MiddleCountry Automotive, I pray for all of those #working today to be blessed as you have have been an #angel for me today. read more

Middle Country Automotive - Auto Repair Near Me - Selden, New York

Excellent auto mechanic conveniently located. Great customer service and extremely professional. They have been in business since the 60's. read more

So inspired by the kind service of this team! Oil changed and car refreshed! You guys are awesome! I will be back for sure

After all these years as a customer, $27.62 to mount & balance a tire for my daughter? How long have I been a customer there? Better than 25 years? Maybe more? I wouldn't expect it for free, but really...don't you think that's just a little greedy? I checked with some of my local customers, and the most they would charge was $17.95 plus tax. It's been nice knowing you.... read more

I'm so happy to have found this place. I came here after having an awful experience with a different mechanic & I was blown away from start to finish. They're extremely professional, friendly, and efficient! I'm huge on customer service & these guys have it, also my car hasn't driven this well and quite some time. They've made a loyal customer out of me. Thank you again! read more

Another crooked mechanic shop. I wish I could give them a 0. They charged me 127 dollars for a diagnosis and to replace a part valued a $24 and 20 minutes in labor they wanted $435. Stay away read more

Even though I went there for a simple thing I wanna thank MCA. I will be using their services from now on . Thanks

I have brought my car here now for the second time and this is the BEST PLACE!!! They are honest and fast and always do a great job. I will not go anywhere else for my car repairs. I am soooo thankful i found MCA. Thanks again everyone!!! read more

Trustworthy and professional. I have many questions and he answers me patiently and clearly. Really care about their customers. read more

I had work done to correct an electrical problem, the gas gauge was not working the idiot light was on and low fuel indicator was on.Another shop worked on the truck 2 times and gave up and said: "it is beyond me".I had to repair this problem this is my work truck and it was not reliable and I was losing work.Middle country took the truck in after I told them some backround and the next day it was done the cost was not crazy and now it is fixed,thank you Troy a great job.I will be going to this shop for my future mechanical work . read more

Update to my review on 2/6/19 Joe, the owner, spoke to me after my review. He was very professional and courteous. It was quite obvious to me that Joe cares about his customers and will go the extra mile to make sure that their problems are resolved. We managed to work out an arrangement and my car's engine was replaced. Waiting until it hit a certain mileage and will take back to the shop as instructed by Joe. Will update my review then. read more

Middle Country Automotive has been servicing my family's cars since as long as I could remember!! I will not go anywhere else. Joe and Keith have been like family to me and I trust them as well as the rest of the staff. Any time I go there they greet me by name and accommodate my needs. I never mind waiting for my car, but if I need to leave it there they're always willing to drive me home and then pick me up when it's ready. I don't know any other shop willing to do that for a customer!! It's great to know, as a woman, I can trust my Jeep with Middle Country Automotive!! Thank you!! read more

My experience from start to finish was amazing! I'm so glad I found these guys! Everything was smooth sailing, I felt like I wasn't being conned into paying more or getting things I didn't need like other places make you feel. They worked on my car soooo fast as well I was shocked! And everyone was so nice! Making my appointment was super easy as well. I'm telling you guys every single thing about this place was amazing. I will definitely recommend this place and I will definitely be back next time I need something done to my car! read more

My mother needed to get her late-model car inspected. She tried to get it inspected at two other places and they wouldn't give her the inspection unless she agreed to expensive and unnecessary repairs. Thank you to Middle Country Automotive for performing the inspection, having morals, and not screwing over a senior citizen. read more

Frustrating to bring car to be photographed for insurance before 3 PM only to be told no more pictures would be taken because I was told it was 3 PM. 3 stars because they were great with my first car, but disappointed second time around. Bill S. read more

The service here is excellent, I have been driving for 30 years and until I found this place , have never had a courtesy call a few days later to make sure I was happy with the work done . I was so surprised they did that . That shows that they care about their customers input , I now have my coworker going there as well and he is pleased also . read more

This place is excellent! This shop can handle any automotive repair or problem. They don't cherry-pick what they want to repair like some shop do. They usually have three or four full-time A class technicians while other shops most of the time have only one. Excellent place if you have a problem that no one wants to help you including dealerships. One time I had a problem in 2014 with my fathers 2012 Toyota Rav4. The break pedal was soft with engine off and felt weak. I went to two Toyota dealerships since the car had a warranty and they said it was normal while I knew that there was a problem. I finally went to Middle Country Automotive. They confirmed that a break pedal can not be soft with engine off and diagnosed the problem to be ABS pump probably needed bleeding since it was probably not done at the factory. They connected the diagnostic computer and activated the ABS solenoids to bleed the trapped air in the pump. After 15 minutes the brake pedal was nice and firm. I filed a complain at NHTSA and I think it triggered a recall that Toyota hid under some other problem with the ABS pump. At Toyota dealership when I went for the recall the dealership techs only connected the computer the same way the Middle Country Automotive techs did! read more

I gave two stars for a specific reason. First, I would like to say that my family and I have been going here for years, we know the owners and many of the workers, so to write this about a specific worker (that I don't know) is upsetting to me, but necessary. I had brought my car in for an inspection yesterday. When my car was done I got a call from Troy to tell me what was wrong (needed new brake and license plate light bulbs to pass). I ok'd it and went to get my car shortly after. Around 5pm, I was leaving to go to school and my father noticed that my brake light was out. It was the same light that had to be changed and that I was charged for. I went straight up to the shop hoping they were still there so that this problem could be taken care of. The door was still open and I went in and saw that Troy was there. I told him what was wrong and Troy looked at me and said " so what do you want me to do about it? No one is here!" I said, " I can see that, but I need you to look at it please since you changed it and it's not working. My dad looked at it and it looks like the wrong bulb possibly. I can't be driving around like this." Troy then began to tell me that it's past 5pm and he wants to go home already in a really nasty manner that took me back. I then said that I have school that I am running late for to get this taken care of and don't feel comfortable driving home at night like this. He goes "ya ya ya" I'll be right there. We go outside, it took 2 minutes to fix. Troy was completely unprofessional the way he handled the situation, especially since he was the one who did my car. I can't imagine changing something so simple as a light bulb, 1) would be a big issue considering you just did it, and 2) not checking that the changing of the bulb fixed the issue before giving it back to the customer. Like I said, we know many of them very well here, but there was no reason for the mistreatment and unprofessional behavior. read more

Over charge on brake service and long waiting. Disappointed this car service. Few years ago, I bought my car in the shop, front desk person was inpatient and he gave me a high price of the car brake service around $560 to $ 620. I was waiting for over 3-4 hours. read more

I have been looking for a good honest automotive place to work on my car and I have definitely found one. MC automotive has been so great and has great prices. I can trust them to do work and let me know if there are any other problems honestly and not try to scam me. Very happy with all their work and the friendliness of their staff. They are friendly and courteous while you sit there and wait and try to make your wait more comfortable. I would definitely recommend this place to anyone. read more

Fantastic Pricing and fantastic staff. All mechanics know exactly what they are doing. I definitely would recommend if you have a car that needs work than these are the people to see. read more

I went there on a co-workers recommendation, I had an inspection done and was told I needed a cabin air filter, they showed me the one in my car which looked dirty so I had them replace it, This filter needs to be changed only once every 12 months, I went back for a oil change 3 1/2 months later and was once again showed a dirty cabin air filter and that I needed it changed again. when I told them they just replaced it 3 1/2 months prior they just said oh ok you don't need it done, but you need your fuel filter changed, which I had them do, hopefully it was done. It is obvious that I was being sold unnecessary filters and at fifty $$ a pop I won't be a return customer! read more

They have extremely helpful in helping my son not get ripped off by used car dealers. We are again in the dreadful search for a used suv or truck for my 19 year old as his truck was just totaled.We bring everything to them to get checked before purchasing as we learned the hard way. Car dealers are not your friends. I'm very grateful to middle country automotive for being upfront and honest if a purchase is not my son's best interest. Might look pretty on the outside, but if it has majorEngine leaks, brake problems, transmission problems its just gonna look pretty in the driveway. I highly recommend them for any repairs you need. read more

When I got my car refurbished I expected everything to run smoothly. Unfortunately the fuel gauge stopped working and winter was coming. Middle Country automotive was abpe to quickly identify the problem and order the equipment that needed replacement. Quick service well done. read more

Ive been looking for a top notch auto mechanic for quite some time! I finally found middle country auto! They are honest , clean and very professional . If there were a 10 star rating i would give it! read more

I'm so disappointed and frustrated. I came in to get a wheel alignment. They had previously told me it cost $99. I left my car at 8am and Troy told me it would take about 1 hour and a half. 9:30 he calls me and says that because my car has a little bit of negative camber on my rear tires because I lowered he needed to get them aligned otherwise my tires would wear unevenly and it would take 30 minutes more. I said yes do it. He didn't tell me it would be $50 additional. I get to the shop at 11:30 and my car still not done. Im asking the girl on the counter how much longer it would take for my car to be ready and she gives me and attitude and tells me that Troy stepped out and it would be ten more minutes. Keith comes out and says to me that is taking longer to adjust the rear because my car doesnt have a way to adjust the camber. So why would Troy suggest that he adjust the camber on the rear tires if he knows there is no simple way? Because he wants another reason to charge me more. He already knew that the only reason I needed a wheel alignment is because I replaced the FRONT steering knuckle, so only the FRONT needed to be adjusted. But he wants to charge me more thats why he pushed to do the rear. If he would've said to me when he call me that I would be $50 additional to do the rear I would've said no because I had already asked and knew that is $99 for all wheels. He still charged me the 50. So at the end of the day THEY LEFT MY REAR TIRES WITH WAY TOO MUCH TOE IN, I WAS CHARGED AN EXTRA $50 FOR NO REASON AND I WAS ONE HOUR LATE FOR WORK. So Thanks Middle country automotive for screwing me over. I will never bring any of my cars to your shop again. There has been more times were they tried to over charge me and I will update this post to share with everyone, I just dont have the time right now. read more

My vehicle went in there for some service, next day i got it back there was antifreeze dripping from somewhere under the hood. I call them about it then dropped car back off, they called me later in the day and said one of the coolant hoses needed to be cut back and re-clamped. Went to pick the car up later day day thinking it was on the house BECAUSE NOTHING WAS LEAKING BEFORE I BROUGHT IT IN FOR SERVICE but no they said its going to be $100. Just so happens they did the same thing to my neighbor and he actually went and inspected his leak (THAT HE ALSO HAD RIGHT AFTER HIS CAR LEFT THIS SHOP) before he called them about it and there actually was a slit in his hose that was causing his leak. F*** this place. read more

I know nothing about cars, and so every time I go into an auto shop to get work done, I'm freaked out that I'm going to get cheated and whatnot. These guys, hands down, are the best - they worked fast on a day when there were more than 5 people in their waiting room. They were clear on what I was getting done, along with what they think I should get done but were in no way forceful about it, which was supremely helpful in making me feel comfortable and welcome. Definitely a friendly place, good work and definitely the place to go for a quick in and out inspection. read more

After moving to the area over a year ago I was looking for an honest, reliable and reasonable repair shop. Glad to say I found it in MCA. Over the last year or so I have used them several times although not anything major (inspections, oil changes etc.) Inspections are always interesting as some less honest shops will use it as an opportunity to recommend work that might not be necessary. Not at MCA....Although my vehicle has about 48K miles, all looked good with a note that I will need tires shortly.. Unfortunately shortly came quickly when I got a flat tire within a couple of weeks. I called them on a Friday, and they quickly got me in on Saturday (not an easy request) and replaced 2 of the tires (Ill do the other two shortly). Normally I would have gone to one of the tire shops but I had been so happy with their honestry and dilligence I figured I would reward their good service and glad I did. Although there was 1 minor glitch, they handled it promptly and professionally. Glad I found them. Thanks guys. read more

Very good. Quick. Honest. Went in for oil change. They didn't pressure me at all to get other stuff done. Explained everything. Wish I knew about these guys earlier. Thanks! read more