Be warned about buying anything used from this place!!! Was…read morelooking at used street motorcycles. I asked about a test ride and was told there was a policy that no test rides are allowed. I advised I had a current motorcycle endorsement and I have way over 30 years pork riding experience. The sales person said that their insurance won't allow it. I asked about trying it out if I started paperwork and had cash in hand. Was again told you can't ride it until after the transaction is done. If after buying it you find a problem you are out of luck. Told sales person I guess doing business with them is just buying a pig in a poke. The bikes I was looking at were less than $$5000.00. I told them it was ridicules that a block away a can test ride a $35,000 Harley Davidson but they won't allow a customer to try out an inexpensive bike.

Summary: Out of state travelers should go out of their way to come here for service, parts,…read moreclothing, or other gear. You will be treated right. If you live in town, you are lucky, I wish I had a dealer like this near me. The rant: I was 8,000 miles into a cross country motorcycle trip from New Hampshire when I met the team at Adventure Motorsports on my KTM adventure bike. Things slowed down a bit when I arrived in Salt Lake City. A different motorcycle service shop did a "scheduled service" and reinstalled my valve cover gasket incorrectly and stripped two bolts on the valve cover during reinstall. I noticed oil on the drain pan near Twin Falls. By luck, there was a customer at a coffee shop that referred me to Adventure Motorsports and said they will take good care of me. My good experience started with the service writers who were genuinely interested in my travels and they understood that I was a long way from home. They prioritized me in line to get the bike diagnosed asap and called me back immediately with the not so good news. They politely explained the issues (in layman's terms) with the prior service that I had in Salt Lake City. They listened while I explained what I understood back to them and they also provided me with several photos. I was able to use the photos and their expertise and explaination to get a full refund from the Salt Lake City dealer. We had a difficult time locating a new intake camshaft but located one and got it delivered in a few days. The service writers knew I was without a mode of transportation and offered a loaner bike they called "Orange Crush" so I could get around and check out the waterfall. One of the service writers even drove me to my hotel on his way home from work. I met the sales manager Kent. At one point I was considering buying a bike if we couldn't source a new camshaft. Kent understood the situation I was in (over a barrel) and I appreciate that he didn't use my situation as an opportunity to put the hard press on me to sell a bike. He simply gave me the information I needed to make an informed decision and let me go on my way. I decided to fix my bike but thank you Kent. I met the technician Randy who did not hide behind a locked service door like some service departments I have been to. He came out and showed me my worn camshaft. He also put my bike back together and did some other smaller maintenance items while the bike was apart. The bike now has over 20,000 miles and after Randy's work I think it runs better than it did when it had 5,000 miles. I honestly wish KTM and other dealers would put "gold star travel service" as part of the search algorithm on the manufacturer website. Not all dealers are created equal. Lots will tell you 2 weeks to get you in for anything and this is a complete show stopper when you NEED service and can't move. Thank you!

UPDATE Twin Falls Subaru went above and beyond to make it right and made sure we were happy. They…read moredidn't just fix the mistake -- they made sure we walked away better off than we would have been. People are human, accidents happen -- what matters is how people own them when they do. They did right by us. We drove away in an objectively better vehicle and we will be back and will be sending everyone we know their way. Special thanks to Lizet, Brandon, JT, and Jaydon We found our dream vehicle, got approved, built a full deal with our trade-in, and showed up to sign -- only to find out it had already sold the DAY BEFORE we ever expressed interest in it. The GM apologized and we genuinely appreciate that -- but we have still not received a resolution. My advice to anyone shopping here: make sure the vehicle is actually sitting on that lot BEFORE they run your credit. I hope to update this review with a resolution soon.

Twin Falls Subaru has always taken good care of me and my car. Today I had a glitch with the back…read morelid on my Ascent and called them for help. Kylie walked me through the fix and had it working in about two minutes. Thanks, Kylie! Pat

You can't put a price on honest, reliable service. I've gone here twice for pretty significant…read morerepairs and I've been satisfied both times, with the service and the price. These guys don't seem to really advertise. In fact, I always thought it was just an auto parts store, having driven by it a million times. I recommend them and I've never recommended a repair shop

Great dealership, Great selection of cars, The owner is…read morevery straightforward, and honest about every vehicle and helps you out along the whole process. I would definitely buy from this company again....

5 stars great place come check it out id be surprised if you don't leave with a set of keys and a…read moregood deal!!

I was referred by Addicted to Auto to Randy the owner of Gem State Towing. Randy came to my rescue…read morewhen we arranged a time for the pick up. I left the keys with him and he delivered my truck to Logan the owner of Addicted to Auto. Seamless, punctual, and no problems.

So i started my towing journey off to a tough start. Backstory... It was my first auto accident i…read morehad to deal with. I was unaware of the option to tow to my home and clean my accident mess up myself. However after talking with Chuck and Doug we came up with what i think is very fair option. They towed it back to my home for what the tow price from the accident to my home would be. They didn't charge me storage fee or any of the other fees (after 3 days of storage). They were very understanding and knowledgeable. Its a hard time for everyone. I appreciate them giving me a break even when they also have families to feed. So thank you Doug and Chuck for the understanding and being helpful.

the had great customer service overall good the service we requested Was good and so was the valueread more

Had a large screw in one of my tires during a recent road trip through Idaho. Was trying to find a…read moreplace that could fix it quickly and get us back on the road. All the other shops wanted me to leave the car for a couple of hours to fix it. Called this shop and they said bring it over and they could work on it right away. They were able to patch the tire within 20 minutes for a reasonable price. All the staff was very friendly and helpful. They definitely saved our day!

I went in for my FIRST service for the Vehicle since I purchased back in 7/10/19 it was 6 months…read more My wife and I don't drive that much maybe 2,400 miles a year... I just wasn't impressed with the Service Dept. don't get me wrong, the employees were great, It's just the Service I thought wasn't up to par... He went over with me the paper of what they did, now remember it's been Six Months, told me rotate, I didn't need to at this time, I'm not a mechanic, but another 6 months, will be a year... Over all it's just I've had better Service above what I expected...Goodie Motor has a 99.00 Service which includes tire rotation, they rotate each time I went there at 3 month Service, even a car wash....I have 2 more service left then I will go back to the other places...I remember back in the 60's and 70's Wills was great...

I drove several hours from out of state to look at a Toyota 4Runner. I made the long journey to buy…read morethe car but It was bait and switch. So many undisclosed issues like paint issues, loose front bumper, loud wheel bearing/worn tire, alignment. When I mentioned that the vehicle wasn't as described, Blake said "it is expected for a used $28k vehicle to not be perfect." While that statement is true, I was not looking for a perfect car, I was looking for a reasonable car. I then told them that I would need a discount to repair the undisclosed issues the vehicle had. They said they cannot go down, In fact, if they do, it would mean a lower tradein value for my vehicle which ultimately means they did nothing to help the situation and literally tried to even it out. Test drive began with salesman Blake driving to a convenient store parking lot, then he asked me to switch seats so I could test drive. He mentioned it was their policy that only the salesperson drive the vehicle out of the lot, then allowing the customer to test drive it back to their lot. Never heard of this before and seems disingenuous to not allow the full round trip for the customer to test out a $28k vehicle. I then requested to speak to the sales manager. Mr Blake, the salesman who assisted me went back and forth from his desk to the managers office, ultimately returning with the same results. I was advised the manager is "currently working on multiple things and is busy." Which tells me he doesn't want to own up to the dealership's mistakes and accommodate a sitting customer with funds ready on hand.Just to clarify, Blake sent me a short walkaround video, where he began pointing at a couple areas on the hood where paint was touched up, however, I evidently found out that the paint used was the wrong shade of white. The vehicle had a pearl white paint exterior and the touch up paint was a base white, which is different. It wasn't even done correctly with a tiny brush, it was smeared with someone's finger, as they glided the wrong paint around the rock chips, but failed to fill the crater left by the chip itself. After pointing at the hood, Blake cotninued to talk about the features it has. What I was more concerned with, is the rest of the body's condition. After not disclosing the remaining issues, I was certain he would stand by any shortcomings from hiding the new issues i found out about. Finally, when I arrived, I saw it pulled up to the front of the dealership. I immediately saw the front paint damage that was touched up on the hood, however, they discounted the severity of the problem, because there were multiple areas with touch up paint, including the hood, driver's front door, the tailgate, and more. I also noticed that the front bumper was separating from the top corners, indicative of prior replacement (fit and finish won't be like Toyota), loose rivets, or the vehicle may have recently collided with an object or another car. Yes, it had a "clean" Carfax with 3 owners but I do not trust carfax since not everything gets reported. Carfax works for the dealer, not you. The finance manager "Guillermo" said he'd rather sell it locally there when I mentioned that I would appreciate it if they could work with me on a deal, since I am a committed buyer driving far (8hrs). This is the same Guillermo who had to be educated on why prepaid maintenance program is also honored at my local Toyota. He wanted to charge me a fee in the selling price, not allow me to opt out, and still require me to drive 8hrs for this service plan which includes oil changes and tire rotations. Blake corrected him, rightfully so, but the alarming fact is that he was certain he was right in the first place. Considering his position as "finance manager" Guillermo should have known better. A bit condescending and arrogant in my assessment. salesman was kind and responsive to my questions but it would have been nice to know those things before driving 8hrs. I don't recommend Wills Toyota for used cars if you don't want hidden problems and disappointments. What a shame.

Another amazing service with my vehicle today. I recently had my shocks replaced, and the a few of…read morethe studs the lugs screw onto broke during the service. I decided to replace them when I got a set of 4 new tires for the car. I have never bought tires from a dealer before. You would think the prices would be crazy compared to local tire shops, or even walmart. Was not the case at all. Due to the special this dealership was running, I only had to pay for 3. Around $950. The local tire shops were all quoting over $1,200 for a set of these 4 tires (Continental 235/50R17). So I decided to get them from Con Paulos. Was a great decision. The techs replaced all of the studs and lug nuts as requested (for my personal safety standards), as well as all 4 tire sensors. I was given a heads up it was wise to replace all 4 even though I only planned to replace the one having issues. It was much cheaper to do now while the wheels were already off the car. This saved me some money in the future. Extremely satisfied with the service at this dealership. It is so rare that even if you have to drive further, go to Con Paulos. I won't take my vehicle anywhere else. They even hand washed my car, and it was filthy from just returning from a camping trip the day before. I have had terrible service at so many other dealerships trying to "take me for a ride" financially. Con Paulos does not do this, and deserves special recognition for the honest business practices and extra mile service. Does service get any better than this anywhere? I don't think so!

Ask for Eric Lee if you need a private vehicle. Ask for Bob…read moreif you need a fleet of vehicles