I purchased a 2019 Nissan and an extended warranty from them at the end of April. I had the car for…read more2 months and had problems. The warranty company would not cover the problem. Premiere stepped up and took care of everything, and I have my car back and working wonderfully. Thank you, Premiere, for being so awesome and trustworthy.

From the owner: Premier Autogroup is proud to be A Dealer For The People, and provides the best No Pressure No Hype…read morecar buying experience anywhere!! We carry all makes and all models, and if we don't have it, we have the ability to get anything that you are looking for no matter the specifics!! We are proud to be a part of the Magic Valley and are grateful for the opportunity to serve the amazing people here! Whether you are looking for your first car, your bigger family car, or your dream car, we are here to help answer your questions and walk you through the most amazing car buying experience ever!! We look forward to serving you and your family!!

They are a scam .... They were wired money for a vehicle and disappeared…read more Another Facebook Marketplace issue. Be careful with online ads !!!

I just wanted to give a quick 5-star recommendation to Mountain West Auto. This a big-hearted…read moredealership with small-town values. Honesty & integrity are obviously the way they do business. I have a somewhat crazy story...I do not live in Idaho but I actually live in California...but was visiting my son in Utah and just happened to find an add for a truck at Mountain West Autos. I decided to make a 3-hour drive to this Twin Falls dealership...it was absolutely worth my time! I met with the manager Greg and the owner Todd...they treated me like family. They are both very helpful, courteous, and kind...and absolutely no-pressure to buy. They really did care about what was best for me and my wife. I walked away feeling completely satisfied and excited about the truck that I purchased from them...they gave me wonderful deal. Thanks Mountain West Auto...you have restored my faith in car dealerships...I will definitely drive any distance to come buy from you again! Tomorrow we will be driving my new truck on our first road trip...back to our home in California. I highly recommend you check this place out! Todd & Amy Smith

I'm a first time buyer. Have only owned cash cars all my life. I needed something reliable for my…read morefirst "new" car. Tukker, Geoff and their team hooked me up. I can't remember the other guys name that helped me! Cute white guy, in his 30s maybe, tattooed arms. I was there Saturday morning right when they opened on 5/13/23 Anyway. I had a very small budget and they worked with me and literally saved my life. I'm getting choked up just thinking about it. Thank you guys so much

Working with Dusty, Dusty Sherley, Daniel Stenovich and the Goode Motor team was a wonderful…read moreexperience. No pressure, up front, and no games. Very professional. I would definitely recommend Goode Motors for Your future car buying needs. Thank you!

I cannot recommend this company enough! I was caught between a rock and a hard place being 5 hrs…read morehours into a 14 hour drive when my car threw a engine code. I called about 7 shops in the Twin Falls area, and no one was able to get me in, but 2 places (including the VW dealership) recommended Limited Auto Group because one of the techs (Gary) is a Volkswagen specialist. I called Lmited Auto Group and spoke with Brittany, she was absolutely amazing with her knowledge, patience, and kindness as I explained my story. She told me to just take my time in driving from Wells to Twin Falls, and they would see me when I got there. Sure enough, I pulled in and immediately Gary met me at my car and listened to what I had experienced with my car in the last 24 hours. Gary diagnosed the issue within 15 minutes. However, it was a Friday afternoon and he didn't have the parts to fix it at that time. My car still drove and was safe to continue to my destination. The parts were ordered so I could stop back the following week on my return home. We ran into some delivery issues on the parts so the repair was delayed. Brittany was more than accommodating and offered a couple of options on how to proceed. LAG was very generous regarding the delay. I was also offereded the use of a vehicle (another VW) to go explore areas in Twin Falls or, as I did, go to Twin Beans in downtown Twin Falls and enjoy tea while my car received exceptional service. In a time where good customer service seems to not exist anymore, LAG has restored my faith and are truly the epitome of great customer service. LAG is the most professional and kindest company I've probably ever encountered. I highly recommend them to anyone in the Twin Falls area, whether you live there or happen to be passing through with an issue. Unfortunately, I live 7 hours away, but if I did live in Twin Falls Limited Auto Group and Gary would be my VW's exclusive shop! In addition, my car's front end was annihilated with bugs from MT and ID evening driving. When my car was ready for pickup, the exterior was absolutely beautiful with not one bit of bug evidence. The detail services are impressive!

Had them check out a BMW Z4 I am interested in. Worked me in on short notice, provided a detailed…read moresummary of issues at half the price of the other shop I called, and Andrew was generous with his time discussing the findings. ****** (six stars!)

I drove to Middlekauff from two states away to see a used car they had available for sale, based…read moreupon several photos and video of the car and text and video chats with a salesman regarding its condition. Ten hours later, I arrived at the dealership, only to find the vehicle in much rougher shape than I had expected. It turns out all the photos on the dealer's website were taken from angles very careful to avoid showing the scratched and damaged areas on the vehicle. Further, I found the same vehicle had been purchased on an auto auction site a year previous that DID show the damage to the vehicle, meaning the dealership made a conscious effort to play down the damage on its website. Worse, it's also clear that some of the damage was worked on to try to conceal it, which only made it MORE visible, though I cannot definitively say that work was done BY the dealership. Most frustratingly, the dealership was not willing to budge on pricing when shown all the defects of the vehicle in question, even though they were asking almost $7000 more than was paid at auction and no work had been done to the car since. In fact, the car had been sitting for sale on the dealer's lot for over a year, ever since it was collected from the seller following the auction. I have zero issues with the sales staff at Middlekauff, they were very straightforward and never tried to "get away" with anything. Further, I had to have their service department address an issue with the car, which they did immediately and cheerfully. But bottom line, had they been more straightforward about the exterior condition of the vehicle and had they been willing to negotiate on pricing, I would be driving it today; instead I drove back home in the vehicle I was going to trade for it. It was certainly an enjoyable drive there and back, and a pleasure to deal with both the sales and service staff, it's only the management I have an issue with. They didn't even TRY to contact me later to win over my business or come "running after me" as I prepared to leave; a salesperson mentioned the owner buys and sells cars at auctions for fun and doesn't care how long they take to sell... and it shows. Is that a reason to avoid them? Not at all, but it's also not a reason to recommend them. They know what they want to sell the vehicle for no matter how far outside market pricing it may be, so don't go expecting to strike a "fair deal" - it's pretty much a take it or leave it proposition at Middlekauff.

My experience is limited to the used car sales department, and specifically with Alek. I was…read moreinterested in purchasing a vehicle remotely and from the start Alek was very responsive, without any pressure to purchase, and very accommodating to my requests. He even downloaded a specific app to his phone so that I could see the car remotely via video. I wouldn't hesitate to work with Alek again!

Do not do business with this place. I did a title loan and paid it off and they will not release my…read moretitle for 30 days which is illegal. They can care less that I am trying to trade my car for another. They have been horrible to do business with. I paid off another title loan with them and they have made so much money on my car. They are loan sharks that will care less about you and burn you anyway they can.

So my husband and kids and i went to country auto and bought a 2008 Buick enclave that was concered…read morea p.o.s now i know what that stands for and i get it is sold as is however when the sales man says it runs good he has drove it himself and I don't even make it 15 miles down the road without it stop running that is not a good sign. We just moved to Idaho after our house and all our belongings burned in a house fire. We drove to Boise to get a bed since i lost everything anyways on our way back to twin falls our one and only vehicle broke down. We are on a small budget and i felt like we should have better luck then private party. Boy oh boy was i wrong. I called our sales man and he said it is sold as is. I get that i really really do however this is horrible and i will never ever ever go there or tell anyone to buy from there newer or pos... I don't know how they sleep at night and how they can leave a mom totally stranded with 2 kids. Please Please don't ever ever buy a vehicle from them. now i still have no vehicle or money for one... I'm completely heart broken

Worked with Samuel through text messaging. Sam was very conscientious with my questions and very…read moreforth coming with my requests. Not at all pushy. Samuel was out of town the day I went down to test drive the truck. His manager was there and again was very kind and not pushy. After the test drive we negotiated a price and wrote up the paperwork. Even had it delivered to me 90 miles away. Would absolutely do business here again.

BUYER BEWARE OF RUBY MOUNTAIN MOTORS!!!!!!!!!!!!!!!!!!!!! On…read more08/26/2024 I went to Ruby Mountain Motors in Twin Falls to look at a 2005 Hummer H2 SUT they had for sale. Upon arrival I met with a sales person Michael. Michael showed me the vehicle and advised me that they just got this vehicle in from an elderly couple so its well taken care of. Michael advised me that the only thing wrong with the vehicle was the A/C needed to be fixed but it was nothing major and that's the only thing wrong with the vehicle. I test drove the vehicle and liked it and Michael and I went inside to talk about me purchasing it. While inside Michael told me that the A/C would be fixed ASAP and I then asked Michael if this problem with the A/C is an ongoing issue that they have had with this vehicle and Michael advised me no that it just went out and that's the only thing wrong with the vehicle. Michael advised me to bring the vehicle back on Monday and they would fix the A/C and provide me with a loaner vehicle in the meantime. Onnce at home I found that there was quite a few issues with the vehicle that I was not made aware of by Michael. I then texted Michael and told him about all the other problems with the vehicle: 4x4 selection modes, T/C 2, brights on headlights, fog lights, passenger door interior light, sprayer for windshield wiper fluid, rear electric locks all did not work. Michael was also informed that the screws for the plastic trim around the radio were stripped out and would not be able to change out the radio, and that the sunroof does not work and that it appears someone caulked around the edge of the sunroof on top and that the trailer brake controller was not even wired to anything. Michael texted me back and stated sorry about that and he would have someone take a look at all of this when I brought it in to have the A/C fixed. On 09/06/24 I was informed by Michael that my vehicle was fixed and ready to be picked up. I asked Michael what all work was done to it and I was informed he did not know that he just seen it back at the lot. I advised Michael that I would come Monday after he speaks to his boss so if anything else needed to be fixed I wasn't making more trips back and forth. Michael advised me that THAT'S NOT HOW THIS IS GOING TO WORK that he wanted his truck back today a Sunday!! Michael then advised me that he spoke to his boss and that I was to bring the loaner vehicle back by tomorrow afternoon, and that all they are obligated to fix on my vehicle was the A/C and that they did me A HUGE FAVOR by giving me a loaner to drive and that I am keeping their truck without permission. I was later contacted via phone by the GENRAL MANAGER GREG who called and stated that he understands we have an issue. Greg immediately began to cuss at me using the F word numerous times. Greg also advised me that I ruined his F****** Sunday of watching football with all of this and that they are tired of dumping money into this vehicle to fix it. I later began to look into the vehicles history and paid $45 for a Carfax report. I then discovered that the vehicle had 27 service history reports. It appears from the Carfax the vehicle started having electrical problems starting in 2010. I discovered the other problems that the milage on the vehicle was around 133,000 but only around 86 engine hours which did not add up. Based on the Carfax it appears RUBY MOUNTAIN MOTORS purchased this vehicle sometime around 05/30/24. Ruby Mountain Motors then brought the car to The Car Store in Twin Falls for problems with the engine/ powertrain computer module, and the A/C system. The vehicle was brought in again to the same store AGAIN for the A/C system not working again, and was brought in THIRD time for the same reason. All to which RUBY MOUNTAIN MOTORS never advised me of before purchase and was blatantly untruthful when I asked about the A/C or other problems the vehicle ever had previously. Since my purchase of the vehicle I have had electrical problems (heated seats don't work, A/C display doesn't work, the rear driver side window will not roll up or down and stays down, radio does not work) I have spent money trying to fix the problems.

Wonderful experience i had issues with my credit and not much down but they worked with me and got…read moreme in a new to me suv 5 stars all the way :)

Great dealership, Great selection of cars, The owner is…read morevery straightforward, and honest about every vehicle and helps you out along the whole process. I would definitely buy from this company again....

i have been trying to contact this dealership about getting my account number and 10 payout so i…read morecan consildate my bills... i have been attempting this for over a month and half. calls have been ignored. emails have been ignored messages not returned by phone call.. the only time i hear from them is when i miss a payment...

First let me just say that you shouldn't be turned away by the fact that it can be hard to contact…read morethis company by phone. I did buy a car in less than perfect condition, and they were honest about the condition of the car. There was nothing they tried to hide, very honest about everything. They were even able to deliver the car to me, and this process was taken care of in the time that they stated. They may have less than perfect vehicles available for sell, but from my experience they are very honest. They also have vehicles that are in better condition, I was looking for a specific car, and not concerned about the work involved to fix a car, even if the car lot didn't think it was worth fixing up.