can't praise the staff at this Urgent Care enough. The two nurses that checked me in were super…read morefriendly and thorough with their initial check-in. Afterwards, Dr. Amanda came in to greet me and she was very attentive to my severe nervousness about why I was there. It was obvious she did everything she could to reduce my anxiety. She didn't rush me through like many urgent cares typically do, In fact she listened to my attempt to nervously share my history. Fortunately, she allowed me to FaceTime my wife during the entire visit and she was able to articulate my medical history to Dr. Amanda clearly. I can't say enough about how great she was, and I'm so very thankful for having her as a Doctor on the hottest day of the year. If you're lucky enough to have her as your Doctor, I'm certain you'll be more than happy with her compassion and candor.

I really love this place. Super fast and friendly staff! Beats any urgent care center. If you can…read moreavoid the ER, this is the place for you.

To be honest, wasn't sure what to expect when I went to this ER not being from the area much less…read morethe state. Between every staff member I encountered and the time I spent in the ER, I can't say enough good things. Just amazingly wonderful, caring, knowledgeable people; Appreciate them all immensely. Big thanks to Chantelle @ the check in area, Ampa, Elaine and Kristen and especially to PA Michael James Lewis and Nurse Mary D. who worked their magic and made me all better - So grateful.

This place use to be AMAZING! Lately it has been horrible. The wait to get a room is over an hr and…read moreeven after you go back into a room you wait another hr between nurse and dr visits. The dr came and gone so fast and then we had to wait 2 hrs for our discharge papers all while the staff was just sat out side the door chit chatting. We use to come here because it was faster than the other hospitals around but I think for now on I'll just take the extra drive to Annapolis!

Very efficient and friendly. Love them. Love being able to have a set time. My veins are horrible…read morebut they always get it done with very little pain.

Emergency Department and remained hospitalized for two days. This was his second admission within…read morethe past year, and my 87-year-old mother has also been hospitalized at Beebe during that time. All three experiences raised serious concerns about the care of elderly patients. My father's most recent hospitalization, however, was catastrophic. My concerns involve both the ED and his subsequent hospitalization. My father was seriously ill and medically complex, yet his care lacked the careful assessment, coordination, communication, and planning his condition required. My father has an extreme hearing deficit, and his overall condition further impaired his ability to communicate effectively, provide a reliable history, understand complex medical information, and meaningfully participate in decisions about his care. I am his Medical Power of Attorney and an experienced Nurse Practitioner. More importantly, my father explicitly told his providers to speak with me about his treatment. Despite this, I was rarely consulted about his condition, history, treatment decisions, or overall plan of care. The problems began in the ED. The physician appeared dismissive and made little effort to clarify my father's actual complaint or listen to my concerns. My father described difficulty catching his breath associated with "burping," which the physician characterized as shortness of breath and "indigestion." He had stable vital signs, an oxygen saturation of 98%, and no labored breathing. Given his cirrhosis, severe ascites, and history, I was concerned that his symptoms could reflect esophageal or upper gastrointestinal bleeding. I attempted to communicate these concerns, but they did not receive appropriate consideration. There was a lack of coordination throughout his hospitalization. It was unclear who, if anyone, was directing his care, whether providers were communicating with one another, or what the treatment plan was. For a seriously ill, medically complex 89-year-old patient, there was remarkably little coordinated, team-based planning or management. Equally troubling was the near absence of communication with family. There was no effective process to ensure that my father's designated spokesperson and MPOA was involved in his care--even after he explicitly instructed his providers to communicate with me. Severe hearing impairment is not an incidental issue in a hospitalized elderly patient. It directly affects the patient's ability to provide an accurate history, understand information, and participate meaningfully in treatment decisions. His communication limitations should have resulted in greater attention to family involvement and coordinated decision-making. After three hospitalizations involving my elderly parents, I am deeply concerned about the care Beebe provides to vulnerable elderly patients. In our experience, communication among providers has been poor, communication with family has been minimal, responsibility for the overall plan has often been unclear, and important information from family has not been adequately incorporated into care. My father deserved a careful, coordinated evaluation that accounted for his serious medical conditions, age, communication limitations, and the information available from the person he specifically designated to speak with his providers. That did not happen. These were not minor communication or customer-service problems. They were serious deficiencies in the assessment, coordination, communication, and management of a vulnerable, seriously ill elderly patient. In my father's case, the outcome was catastrophic.

Sat for 4 hours with a 6 year old who was bitten by a dog in the face without any help. We left to…read morefind help elsewhere. The nurse had no compassion and was very dismissive to the pain and fear in the toddler. If you can make it to another ER definitely try! ​

My boyfriend and daughter and I came to visit his mother on 6/3/26. There were 3 receptionists at…read morethe desk. I don't know their names, but the one in the middle with short salt and pepper hair was very rude. Staring at all of us as if we just crawled out of a sewer. She had a scowl and didn't do anything to help, just looked down at us. Particularly me. I have tattoos and I had a tank top on. If that makes me beneath her in her eyes, I can assure you that I'm not. In fact I would definitively say that I'm above her. I wouldn't look down upon anyone, let alone a complete stranger. Her level of professionalism was lacking to say the least. Other than the one rude receptionist, the rest of the staff were great. I hope that she moves on to a job where she doesn't have to interact with people. She shouldn't be in a customer service environment, if she's going to be rude.

Caring and reassuring staff. Went in with heart palpitations and weakness. Staff saw me right away.read more

They took me in and treated me after I fell on the ice and cracked my head open while I was drunk…read more Nice people I'd attempt that jump again. 10/10