Just moved here from California, Diana is amazing, she was so helpful and patient with me as my…read moreschedule was all over the place. Thanks sooooo much Diana!!!!

couldn't be happier with my experience at A Better Self Storage in Fountain.The units are always…read moreclean and well-kept, and the property feels very secure with gated access and good lighting. The staff is professional, helpful, and made the whole process easy from start to finish. Pricing is fair, and I really liked how convenient the access hours are. I would definitely recommend this storage facility to anyone looking for a simple, reliable place to store their things!

The owners are fabulous and keep the place tidy! They are super easy to work with and I highly…read morerecommend if you are in need of storage. I have used them twice in twenty years and I can count on my storage unit to be safe and not worry. Friendly and well maintained!

People are amazing! I don't write reviews often, but I will…read moretake the time out for these guys! Very well priced with a very upbeat staff!

Super nice place and very secure, they are switching over to "Container Storage" , The place looks…read morebrand new, super clean, even has on-site Management!!

This company told me they would provide me with a secured facility with security cameras and a…read morefunctioning security gate I was told people aren't allowed to live on the property come to find out there are homeless people living the one security camera they do have it's nonfunctional and the security gate often breaks and is left open for hours this has cost me several thousand dollars in stolen equipment so I'm SOL

What ever price you find online to pay. Don't count on it staying that price for more than a couple…read moremonths. They raise their prices after a few months. They "claim" to be military friendly. How can they say that when they raise the prices on service members while they are overseas and completely helpless?

I was moving from Denver to Colorado Springs. I needed a storage to be available to me upon…read morearrival. I called the facility and they were very responsive and helpful. They assured me that everything could be done online with gate codes being sent to my phone and such. When I arrived, the gate code didn't work and there was no one to take my call. I ended up not renting from them because of it. However, the next week the manager reached out to me and sent me a full refund of my 89 dollars. Turns out that they had a sudden staffing issue and a hospitalization. I would reach out to them again and I would rent from them. I understand that things happen...

Miss leading sales tactics and forcing people to go on auto pay to store with them and forcing them…read moreto pick up there coverage for your storded items. And saying lock is included with the rental witch it's not you actually paying for it and maximo will not disclose it to you he will let you believe it's included just to get his sales numbers up

Think twice before you rent storage space from this company. At the Nevada location, they have…read moresigns that indicate they have working security cameras trained on the gate, but they don't. None of the cameras at the gate work and they don't have cameras anywhere else on the property, except on their garbage dumpster (that camera works!). They do not care about keeping your property on their lot secure. Our trailer was very suspiciously stolen right after we moved it to one of only two spots that were available. Within two months, our trailer was gone and so was the employee that showed us the parking spots. They even have language in their contract that includes "mysterious disappearances" as one of the many scenarios for which they are not responsible, indicating that they know what suspicious things go on. Find someplace else to store your goods.

Thank you, John for providing us a needed storage unit! Plus, the cost is much less than many of…read moreyour competitors for the same size - much thanks. John, you provided personal service as though we have been friends for years. We recommend others to deal directly with you rather than booking online period - John helped us rent the exact size we needed. Had we booked online, we would have gotten the wrong size.

Academy South Mini Storage was great. Stored my things there for 6 months so that I could rent my…read morehome out while I was away for work. The prices were reasonable, the staff was courteous and helpful, and the hours that it was open were perfect for me. It's also located conveniently very close to I-25. I would recommend.

WARNING!!! DO NOT RENT A UNIT FROM THESE SCAM ARTISTS!!!!…read more I have rented from various storage facilities over the years during many moves and this is by far the WORST experience I have ever had. I rented a 5x5 unit from them but upon even moving in, even stepping foot in this facility, I realized I needed a larger unit. I called to see if I could be changed to a larger unit and was told that I'd have to just pay for BOTH units for the following month and then "move out" of a unit I have NEVER EVEN MOVED IN TO. I decided that I'd go with a different facility completely at this point and asked for my account to be closed to which I was again told I'd have to "move out" in person... MOVE OUT OF A FACILITY IVE NEVER BEEN TO?! About two weeks ago someone reached out to me about my unit saying it was red tagged or something to that nature. I said once again, I've never been to this facility, I've never been in the unit and I asked to stop being contacted and billed for this weeks ago. The man I spoke with asked if they had my "permission" to access to the unit to confirm it's empty. I told him that I don't even know how to access the unit so sure! have at! 3 days later I'm charged for the unit. The first person I spoke to said that they could see id never been there and could see that it was confirmed empty. They disconnected and when I called back I got "Darian"... she said that I won't be charged after this month but they have to "confirm" I've "moved out" so that's why I was charged again. You're joking. Everything is electronic... you know that I've NEVER been there and it doesn't take a week to determine whether I've moved out or not when I have quite literally NEVER moved in. I have disputed this with my bank and the bank is getting kickback. The charge is minimal but it's the principal of this. I'm going to pursue legal action if the charge is not reversed and I've already reported them to the BBB. Charging people for services you aren't providing them is illegal and trying to convince them that you need all this time to confirm x, y & z may work on someone who doesn't understand that all of this is electronic but it doesn't work on me. It's not bad enough y'all have had INSIDE JOB theft? You want to continue the bad reputation by charging people for things they aren't even receiving? I went with another facility and have had nothing but the BEST customer service and EASY payments, move ins, access, etc. save yourself the stress and do not even risk working with a facility that's this scummy.

I hate this place. There's nobody physically there to help with anything! They have a "virtual…read moreassistant", and each time I've used it, it takes at least twice as long to get anything done! There is a "manager" on site, but who knows what he does. He doesn't help the customers. My rent more than tripled in the last couple of years. Out of nowhere I got an email that said my storage unit was found unsecured. I just moved to a different (smaller, less expensive) unit a month prior. When I called to try and get some answers, nobody answers and I leave a message. I also sent a reply email. Someone finally called me back a couple of hours later and explained that my unit was likely locked open. They put a lock on my unit and the email said I was being charged for it. I go over to my unit to investigate, and what a runaround! First, I get there and my original lock is nowhere to be found. So I go back to the main office. I then get told that they know nothing about my lock and that I probably had a break in. I go back over to my unit to look at the contents and nothing appears to be disturbed. Meanwhile, I have to use the password key pad for each entry and exit, and the new explanation makes even less sense. I purchase yet another lock from them via virtual assistant. So very frustrating that I can't just talk to a person in person. It's a huge waste of my time. When I asked why they have a manager on site the assistant said they are there to clean the property. Sounds pretty cush to me. I'm not planning on staying there much longer. Don't rent a storage unit here.

I wasn't actually going to use this for storage purposes. Just thought I'd fill you guys in on an…read moreexperience I had. There is NO sign up that says "private property" so I went to use their parking lot to turn around,but apparently that was an issue with the staff. Even though it took all of five seconds and again there is NO sign. Now I wasn't going to say anything at all I was going to keep it moving. But after I witnessed the attitudes and flailing from the staff I proceeded to let down my window and ask if their was a problem. Instead of telling me it was private property and not to turn around in there, she caught a full attitude, and wanted to argue about it. But again NO sign. So for future reference, I just won't be coming here, because you guys have really bad and unprofessional attitudes. Have a good and blessed day

I moved in just after they first opened the people are very friendly this is a great place to…read morestore my stuff if you have questions the staff is very helpful I was looking for a place while I moved out of my house and they were great I would recommend if you need to store your stuff this is a great choice the other thing I like is while I am out of state I can call in and pay my bill over the phone they also call to let me know before the bill is due just as a friendly reminder they let me pay several months in advance