Do not give these people your money!! I was appalled by the nastiness of LORI who apparently is a manager, and her complete lack of professionalism in a business setting!! APPALLED! And the fact that she is trying to rob me with a multitude of ridiculous charges BEFORE a new month has even begun is WRONG!! Wrong , wrong, wrong!!! A "pre-lien" charge of nearly $100 dollars on something that is not even 30 days past due????? Thats good business! A premiere storage facility??? There are not even any lights anywhere once it is dark outside! If you go after dark.....bring your own flashlight! read more

DO NOT USE THIS HORRIFICALLY, UNPROFESSIONAL, GROSSLY NEGLIGENT STORAGE FACILITY!! They rent out storage units with severe water leakage problems while charging a fortune. I had professional movers store my items in this horrible place. When I recently started moving things out, very many boxes and some furniture items were severely damaged and completely ruined due to black mold from water getting into the unit. Boxes were completely soaked through & some even fell apart when moved. The owner actually griped at me saying their lease stated not to store "any heirlooms," etc. in their facility. She tried to use the excuse that the storage unit "is not climate controlled" when water being allowed to pour in and severely damage items has nothing whatsoever to do with that. Rather than apologize or do anything whatsoever to help me recover any loss, the highly unprofessional owner I spoke with started griping me out saying I signed a lease basically stating I'd be perfectly happy to rent a dump that didn't protect any of my belongings in any way, shape, or form! EVERYONE BEWARE: NO RENTER OR HOMEOWNER POLICY COVERS WATER DAMAGE DUE TO THE SEVERE NEGLECT ON BEHALF OF MWSS IN NOT TAKING CARE OF THEIR STORAGE UNITS!! The owners care ZERO whether anything of yours gets trashed from water damage which is THEIR FAULT. They also never answer their phone when you call, and you have to wait days for a return call. If you ever have an emergency, you're out of luck and they don't care in the slightest. I hope everyone who has this same awful experience with these uncaring, greedy, unprofessional, horrid owners of MWSS starts suing them and they lose their business and everything else as they deserve! read more

I am likely one of the longest tenant at MWSS, having moved in when they first built their facility. I like the location, as it has very secure & easy access -- plus, it's only 1/2 block from my home. The management, which recently changed hands has always and continues to be very friendly and helpful with any questions or issues read more

The management at Mountain West are a dream to work with!! Tracy is accommodating, flexible, pleasant, polite, and just a sweet person. I rented from her for about a year and anytime I needed to reach her and had to leave a message she always returned my call quickly. Their maintenance guy was also VERY helpful and offered to come out on a Saturday when I needed my lock cut. The facility was always clean and secure. The gate is accessible until 11pm 365 days a year. To my knowledge, it's the only gated storage with keypad coded access just like in the big city It's in a great location, right on Highway 67 across from Diamond RV Park (another favorite of mine) with extremely easy access, even during the winter. They are good about keeping it plowed so no long waits after a big snow before you can get to your storage. I highly recommend Mountain West Storage in Woodland Park, CO read more