Just moved here from California, Diana is amazing, she was so helpful and patient with me as my schedule was all over the place. Thanks sooooo much Diana!!!! read more

couldn't be happier with my experience at A Better Self Storage in Fountain.The units are always clean and well-kept, and the property feels very secure with gated access and good lighting. The staff is professional, helpful, and made the whole process easy from start to finish. Pricing is fair, and I really liked how convenient the access hours are. I would definitely recommend this storage facility to anyone looking for a simple, reliable place to store their things! read more

I have rented from A Better Self Storage for 25 years. Most recently, Stephanie made it easy to rent a large unit to store my boat and travel trailer inside at a very reasonable price! Such a nice set up. I was able to move both vehicles inside and out of the weather. The 15 x 50 unit had plenty of room for both. She went out of her way to make my new rental process easy and fast. Over the years I have always found the staff will go out of their way to be helpful. The new "smart units" are so great. They will alert my phone every time my unit is opened. Even though i have insurance and they have great security, it is great to know i will be alerted if anyone ever tries to break into my unit. They even have helped me numerous times to back the trailer in when my wife was not with me. read more

Management on site refused to help me discover who took my items from my storage unit. I had things no money can replace. It's not worth your money renting from this company. read more

A Better Self Storage - Fountain - Everything I had is gone - Self Storage Near Me - Fountain, Colorado

I can't recommend this storage facility enough! Holly has been so helpful for everything my family needs, from storage units to uhaul rentals and everything we've needed from her was done in an instant. Holly and everyone at A Better Self Storage have taken so much stress off of us. Reasonable prices and great people, doesn't get much better than that! read more

TERRIBLE! We reserved a unit online, but when we showed up, there was a sign on the door saying they are only working the second half of the day for the entire week. They listed two phone numbers to contact. The first phone number went to a guy that said he has nothing to do with this location, and the second number was to the office at the facility. If no one is in the office, why would you list the office phone number? Clearly not the brightest in the business. If I could give zero stars, I would. Absolutely ridiculous. read more

We have used A Better Self Storage in Fountain for the past couple of years. The area is clean and well maintained. This year they replaced all the roofs and upgraded their security system. They have friendly staff and great prices for storage. At least once a year I rent a large trailer from them and its been very easy for pickup and return. R/ Matt Lucier read more

Holly has been a very good support for me while I have been a tenant there. she has always met my needs. . This a very clean place and quiet place. If you want a great place to store your stuff this is the place.... read more

If you need a place to store your things, this is the place. The staff here are awesome. Holly and Ashley really know how to treat their customers. Very professional about their customer service. Not only is the staff awesome but the price is as well. read more

Great People, Great Americans! Thanks very much A Better Self Storage for the outstanding service you provide. John K

Very rude, "not my problem" attitude and ignorant to how their system functions. After traveling over 400 miles to tow a vehicle home on a budgeted trip, the last thing a customer wants is to be hit with $175 worth of deposit - more than the cost of the equipment! Employees have zero sense of service, reluctant to find solutions, apprehensive and offer no insight as to why I could not recieve my equipment at the reserved price. Employee blamed website design negligence for this oversight and was very impersonal. I spoke with the manager and it immediately initiated a back-and-forth "middle man" scenario where I was relaying messages to his employee on possible solutions. When I reported to his employee what he told me, the employee scoffed in disbelief, "My manager!?" The employee then directed me to call the number because they "used the same system anyway,". After insisting that the employee contact his own U-Haul company system and not force me to take my issue to another unrelated party he reluctantly agreed to call. After giving his store number and other various details he maneuvered his company's system and was finally able to recieve answers. Overall, the degree of general refusal to do their jobs, just give clear answers and service the customer at this location reflects the priority of U-Haul - money, not the customer. No motivation to simply contact his support branch and offer answers to my problems, no immediate concern from his manager as he remained evasive the entire time I was at the office, even after tracking him down andbringing my issue to his attention. No empathy, no concern, and very insincere. This was the worst equipment rental experience I have ever had and would recommend consumers stay away from this company if possible. As I told the employees, both prices and deposits for differing payment methods (cash, card, etc) need to be clearly stated so consumers can plan accordingly. Requesting exorbitant amounts for a deposit at the time of pick up is horrible practice and guaranteed to drive away future business. Bad etiquette/customer service at this location and general shady business practices. read more