I have been storing RV here for the last 5 years...has…read moreeverything i want and need...water, septic, electric covered storage and security! Industrial ice maker to stock up before pulling out. Great location,!

Easy in and out with plenty of room to back rv in and out of space. Very clean, highly recommended…read more Electric to keep batteries on rv charged. Well located in the Fort Myers Area. Great price and the phone service is always prompt and spot on with knowledgeable personnel to help with question. Thanks again C.Z.

This storage facility us really great. They are so easy to work with.they had no damage from the…read moreflooding that took place all over the area as they sit up higher. Also no damage from Hurricane Irma either. That was a relief with both storms

Awesome place for storagd Kevin is fantastic!!! If you need a clean storage place and for great…read moreservice see Kevin he will help you to get the moving supplies and right size of storage for your needs!!!

Were with Metro for 10 years. Ian hits. They supposedly sent us a email letting us know that we…read morehad one month to get our contents out or it would be thrown in the trash. Funny we got all emails promptly that wanted their monthly fee but by the time we requested the email ,that was not received, we had like 20 days. In that 20 days we went to the unit several times to take carloads of stuff and each time we received a email that our account was closed and they would be clearing our unit. We finally got this removed so we could get our stuff out the last day. ALSO DON'T BUY THEIR INSURANCE. GET FROM SOMEONE ELSE!

I have called Metro Self Storage on Summerlin Road in Fort Myers multiple times trying to pay my…read morestorage fee, but they refuse to take payments or update credit card information via the phone. The website they tell me I must use to pay and update my payment information has been down and will not allow me to update my credit card. When I call the corporate office, they acknowledged that the website is not working properly and that many customers are having trouble paying their fees. Their only option is to come in or I will be assessed late fees. They acknowledged the fact that I work out of the area but refuse to understand why I am unable to come in and pay in person. I have now made seven phone calls, sent emails and tried countless times to pay them via multiple methods but they refuse to take my payment. To threaten a customer with fees and tell them you are denying them access to their belongings because you refuse to accept their payments over the phone and your website is down is ridiculous. Judging by the fact that previous reviewers have been having the same issues for the past year, it sounds like management is more interested in scamming customers into late fees than actually taking payments. If you're looking for storage, stay away from Metro Self Storage on Summerlin.

This location is formally the Outdoor Storage Company. Now one of the four Cuzins' Vehicle Storage…read more Stopped in their earlier today to inquire about 28' covered parking. David took me in their golf cart that died after a few feet (so we walked) to see the space. To make a long story short, I was not convinced this would be the best location for me. I told David that I wanted to check on one other location. He offered to hold that space for 2 hours. Within 45 minutes, I called him to let him know I would like to take this space and was returning to provide a credit card. The call went to voice mail. I left a clear message of my desire to take this space. 1 hour, maybe 1 hour and 15 minutes, I was back at the location. I walked in and he said he gave the space away. No "I'm sorry for the misunderstanding", nothing. He said he didn't think I would be back EVEN though he said he would hold it. Obviously he didn't listen to my voicemail either. Very frustrated and disappointed. I guess customer service, honesty and trust is not what Cuzins' is offering. P.S. prior to all this, I stopped in the Bonita Springs location only to be told that there was no one there to assist me or answer questions. The women behind the desk said she was just there to do payroll.

I called David to ask for an outdoor parking spot for my van for Jan, Feb, March. David asked if…read morethe vehicle is commercial or recreational. I replied that it is both. He immediately said that there is nothing more for us to discuss because they do not do commercial storage. I asked to explain and he said that there is nothing more to talk about and that I can not go back on what I said. I insisted to explain. For 5 minutes David argued that he is not my friend and that he has 250 clients and that he does not know who I am. I eventually waited long enough that I could explain that I have work tools in my van for my seasonal business in Ohio during the summer months. I remove all the tools and put my kayaks and bicycles into the van during the winter to take to Florida for 100% recreation purposes. I explained that I will gladly open up the van for inspection upon arrival. I explained that I stored my van at this location last winter and that David and I met last winter on several occasions. David replied that he does not remember who I am and that there is no hope for a relationship that starts out like this. He said that he will just tell me what I want to hear to get me off of the phone. Wow...I guess that when your are booked up, you can treat people however you want and get away with it. I wish that the Cuzins website had contact information for the owners or management.

I don't recommend this place. They raise your rent price more than 2 times a year whenever they…read morefeel like it with zero upkeep of our climate controlled unit. I'm talking pests and bugs in our unit and it's indoor. They just raised our unit in price because FL repealed state taxes on rental units. They literally just raised it in September, now they're raising it again because of the state tax.. Find somewhere else, don't get stuck like us.

Reservation process was quick and easy. The units are very affordable. The 24hr facility is gated,…read morewell lit, clean, and well managed.

Let's start with the hike in storage rates overnight. It was jacked to an additional $60 per/mo. to…read morea total of $160. for a 10' X 10' with little notification. I was stunned and angry. I called Bob on Tamiami and he calmed my nerves and asked me to wait for his call back later in the day. He new I was pissed and remained calm and businesslike. He explained the increase but insisted that we could work it out. Well, he did and with poise like a Roman guard. Thank you, Bob.

The cleanest storage space I ever rented! Staff friendly and extremely helpful…read more Would highly recommend. ! One of the best in area. 4 stars for being clean and fresh and another 4 stars for friendly informative staff = 8 stars. Stew2024