Very easy to reserve and finalize the rental online and staff was helpful. Grounds are clean and…read moreour space is easy to access. Met all our needs.

Very impressed with the online reservation and ability to access a unit immediately. I was storing…read moremy things with their competitor up the road and their pricing is a fraction of what I was paying. The only thing missing was a cylindrical lock which I paid for in advance and the website stated that "the lock would be inside the unit". It was not. My guess is it was after office hours and I will return tomorrow to get the lock from the Manager. The facility is very clean and looks well maintained. So far, so good. If the rates go up too much, I will move my things again. I did not mind paying for four months up front in order to get the better monthly rate. Hopefully, this will be a better situation since my last storage unit did NOT have an onsite manager or manned office. Everything was done remotely and I could not justify the cost for zero service. I would rent from Extra Space Storage before any Public Storage Facility.

Great people to work with, long time renter. Clean facility. Like the ability to access any time…read moreeven on hollidays.

There are other and better facilities in Fort Myers. Recently lost my job so I wasn't able to pay…read moreon time. A 50 dollar late payment is applied to your account if paid 1 day late. After 5 days it becomes 100 dollars and they turn off the pay by bank feature so you can only pay by card which adds a 20 dollars convenience fee. If you pay 30 days late on top of the fees added you have to pay an addition 110 dollar lien fee. I have been there for years before they became Cubesmart. The owner and staff then were some cool people and they would work with you if something happened. Cubesmart is just some greedy conglomerate that just wants more money.

as usual, yet another trying to swindle people with insurance. I have plenty of insurance…read morecoverage. I confirmed it with my insurance company, which is Allstate. I had to jump through hoops to cancel the insurance with Public Storage. It took me over an hour to find the segment of insurance on the Public Storage app. I was finally able to cancel it and took a snapshot of the verification because I know these people at Public Storage will probably try to cheat me. I smell a class action lawsuit, Public Storage!

I have been a customer for several years. Even though the facility is a nice one, this location is…read moremore expensive than any other competitor. They raise the rent constantly. We are now up to $504 @month for a 10 X 20 drive up which is robbery. They have made many mistakes. They wanted to gain access several years ago to "paint" the units. There was nothing to paint. Just aluminum walls remain. So, they removed the cylindrical locks and never replaced them. Then, after the last big Hurricane, they contacted everyone and said that there was water and mud damage and had to gain access again. There was no damage but lots of stuff was missing. I did not pursue it. When they removed the cylindrical locks, we had to replace it with a standard padlock and key. They put their own temporary lock on it until I was able to replace it. They used to have a resident manager who is no longer living there and the office is no longer manned. Everything is done remotely. I should have removed my things a long time ago and am finally doing something in order to get my things into a more reasonable storage up the road. There seems to be poor regional management and I am not impressed with the way that they run their business. For a time, they were inconveniencing me because I was living and working overseas and felt that they were not reliable or understanding about my inability to return to this location to fulfill their requests to change locks, "paint" and "Hurricane" damage which did not exist. At one point, their regional manager called my "emergency contact" without contacting me first. For the record, I have never been late with payment and in recent years used "auto pay". This location needs to get it together and run it with customer service in mind. I am now paying a fraction of the rental price with their competitor up the road. $504 @ month is not sustainable for anyone. I just notified their "chat line" of my intention to vacate the premises and was offered a $100 @ month discount. Even $404 @ month is way out of line for this storage location. I would not recommend this location at these rates. I think they are disorganized and lacking managerial oversight. I wish I could stay but it is not cost effective.

We recently moved our belongings from New York to Florida and had originally chosen a storage unit…read morenear our condo sight-unseen. The rate was decent, and we locked it in for six months, but once we finally visited the place last week... it was a hard NO. Dirty, questionable smells, and honestly, I was starting to wonder if any of our items would even be salvageable. Our contract was ending in early December anyway, so we immediately went searching for a new facility. That's when we found The Lock Up Self Storage in Bonita Springs--just a mile or so up the road, and truly a night-and-day difference. From the moment we walked in and met Jim, we knew we were in the right place. He was incredibly friendly, patient, and knowledgeable. The building was spotless. It smelled clean (which is definitely not something you appreciate until you've been in a gross facility!), and the security features were exactly what we were used to in New York: a code to enter the building and another code for the elevator. That instantly gave us peace of mind. Jim showed us two different units to help us decide on the right size, and we settled on a 10x10 at a very fair price. Honestly, at that point we were moving regardless of cost--the difference in quality was THAT dramatic. The unit we chose was a carpeted end unit, which made unloading and organizing so much easier. No bugs, no signs of vermin, no weird smells, great lighting, and clearly well-maintained. We rented a U-Haul that same day, emptied the old unit, and moved everything into The Lock Up Storage. Best decision ever. The old place was also about to raise our rent by nearly $90 a month, which was laughable considering the condition it was in. We're now completely at peace knowing our belongings are safe, clean, and stored in a place we trust. Huge thank you to Jim, who made the entire experience smooth and stress-free. Highly, highly recommend The Lock Up Self Storage if you want security, cleanliness, and excellent customer service. We could not be happier with the switch.

I used this location of The Lock Up for my move from CA to Bonita Springs. They made it easy for me…read morewhen my house full of belongings arrived a month before I did. They were easy to coordinate with Im advance (thanks Justin!), worked with the movers and gave me a great big spot in a good location. The units are clean, secure and air conditioned. I set up auto pay on a credit card. Smooth. Overall everything was great about this place and I would recommend them. Two tips though. The wide sliding glass doors in front do open when you wave them from inside. I couldn't remember if there were doors there and called to ask if we'd have to carry everything past the front desk and was told yes we would. Then when we got there for move out I saw them and asked if they could be opened. Answer was no, but only because it can't be done from front desk. They still open - just stand there and wave. It was just poor communication. Also they advertise something about a free moving truck. I'm not sure the deets but when I called and asked if they provided moving services from the storage unit to local homes they said no with no mention of the truck. Then I saw it there the next day when I arrived with my paid movers. I would still definitely use them again. Just these are things to know.

Excellent check-in. Easy access to indoor space. Attendant showed me the unit, entry and lock…read moreinstructions. Super clean and cool The 5x10 was way bigger than I needed I needed. Go look first. Online signup was fast and easy.

We already have a storage unit but the price increases has caused us to look elsewhere. We checked…read morearound and Extra Storage Space had cheaper units and was closer to us and our other unit. We rented the unit through their website which was very easy. When I went to the office to get the unit number I was greeted by John who is incredibly nice, knowledgable and extremely helpful. Unlike our other unit this unit is caged off at about 8' so we needed to get a larger unit which was no hassle to do at all. We were still saving A LOT of money. John and the prices of the units are what make this storage facility the best one in Fort Myers, Florida!

Excellent storage and brand NEW. They have security alarm and camera everywhere. It's very…read moreconvenient to park to load and unload. They have an iPhone App to lock and unlock remotely. The staff is really nice and helped me a lot as well as accommodating some requests!

Highly recommend this storage place. It's very nice and ran smoothly! Chad and Ronnie are always a…read morehuge help

EXCELLENT service!! William, Robert and his team did such an amazing job helping us move a statue…read morethat we wouldn't have been able to move without them! They truly went above and beyond and we couldn't be happier! If you ever need help moving anything- definitely choose Affordable moving!! They are amazing; genuinely good people and they aim to please!

I can't believe how hard these guys worked! I had Bobby and Jeffrey do my move, and they were…read moreBEASTS (in the best possible way, LOL!!). The only issue we had was the move got pushed back a day, but that was mostly due to another client being somewhat less that truthful about the amount of stuff they had, so the "small job" they were trying to do on the same day became a 12-hour ordeal for them. I get it, and it actually worked out fine. I have to say that William was more than accommodating, and the price was incredible! Completely blew everyone else out of the water! Bobby and Jeffrey, even though I knew they were exhausted, took the time to really put things where I wanted them, and helped me get a little bit sorted so I can live in the new place. I can't stress enough how much that helped me! I have a couple of physical issues, and I was pretty much done half-way through, but they just took care of it all, and now I can at least get ready for work in the morning. I HIGHLY recommend this company!!

I have know Laurie for over 15 years and she runs a tight ship…read moreYou could eat off the floor The place is spotless The customer service is off the charts I am a professional mover 50 years in the business dealing with storage facilities coast to coast Laurie is the best in the business Highly recommend this storage facility Guy R Borcina

Laurie at the McGregor Blvd Fort Myers site made our rental process easy and actually enjoyable…read morefrom start to finish. She proactively worked to find the best deal to meet our rather immediate storage needs. The entire storage facility is very clean & well kept. I would highly recommend Laurie and the facility for your storage needs.