The person (yellow orange braids) at the window on the left, who checks people in, needs to be moved to a different job. She is hands down the worst front person I have seen in a while. Please put someone who happy to be working, someone who treats people with dignity and respect as the person meeting your paying customers Someone who smiles as you walk up not rolls their eyes. read more

I would first like to say I loved having Dr. Motsinger as my primary care doctor. If I only had to deal with her I'd continue to come here. The rest of the office staff I have had to work with have proven to be completely incompetent at their job. I needed to have an MRI done because of getting hit by a car while on a bicycle (told to me by the ER and my ortho surgeon that I needed it done before I had surgery to fix a broken collarbone). I couldn't get in to see Motsinger so I had an appointment with NP Carter who told me he didn't think I needed an MRI. Odd when I was told by other medical professionals to get one before my surgery. I also needed to get a rush on the MRI to have it done before surgery. Well...they first sent over my information and had my name wrong so the hospital scheduling the MRI couldn't find me in their system. Midlothian also didn't put a rush on the MRI. There were a number of back and forth calls before I could finally get it scheduled. I had the MRI done on a Tuesday. Surgery on the collarbone on Thursday. I called Friday to see if my MRI results were back yet- Midlothian told me no (I was told by the hospital they'd be sent over on Wednesday before surgery). I called the hospital and they confirmed the results were sent to Midlothian Wednesday. I called back and told Midlothian what the hospital said. What do you know?? The results magically appeared. I then got another call a few hours later from Midlothian saying the results were in and wanted to go over them even after I had just spoken to them. Fast forward 4 months- Midlothian called me today to say the hospital has been trying to reach me to schedule the MRI and can't get a hold of me and wanted to know if I wanted to have it canceled. I never received any calls from the hospital and told Midlothian that's odd because I had the MRI done 4 months ago. It's safe to say I would never trust this place to handle any more of my medical needs read more

Dr. Beveridge is great. He follows your chart and knows your health needs. He really listens. He does labs and a Medicare physical every six months so he is always aware of your health. He is a very nice guy too. He is friendly and compassionate. I am so happy to have found him. read more

I had to switch physicians, because my Doctor of almost 20 yrs left the practice. I chose Clay Beveridge as my new PCP. Worst mistake of my life. I tried to get off of medications and he instead of encouraging it. He increased the dose. Then adds 2 more medication (I'm not taking any of the them). He is a drug pusher so that he can have you keep going back to see him. See this man at your own risk. If it's drugs your looking for, he is the doctor for you. Hopefully I can find someone as awesome as the doctor I had for 20yrs. read more

Saw Dr Beveridge for first time and it will definitely be the last time. I didn't appreciate the comments I saw in my chart. I know they rarely remove comments so I asked the director to add my own comment. They refused. I never felt so completely disrespected. I WOULD NEVER RECOMMEND THIS PRACTICE TO ANYONE!!! read more

Unfortunate experience. I had come to this practice to see Dr Clay Beveridge as he'd come recommended. At first I thought, he's to the point and quick. No big deal as long as he's paying attention. Over time, I've been disappointed numerous times. The last straw for me, and honestly indicative of the behavior there, was the rudeness and lack of interest in patients that I experienced from my last visit. I came in for a specific issue. I also mentioned the physical therapy he had prescribed and questions they had posed to me. He rolled his eyes and dismissed their question. Again not the worst but he also didn't even check to see how PT was going, was it helping, how was I feeling. The bloodwork then came back normal. The office had someone call me and say "bloodwork is normal". That's it. I asked for next steps, I was told there were none given. I asked for a call back from the Doctor. I was told I needed to make an appointment, to which I again asked for a call back. I finally get a call back from the Dr who said " I understand you wanted me to call you". I got the impression he was not happy to be asked to call me back. Then sat there in silence. When I asked more questions, proceeded to tell me there were no more tests to do and no medical reason for my symptoms. Then dead silence again. Zero bedside manner, lack of follow up with the patient to explain anything, rudeness, condescension....these are all reasons that (myself and several others I had recommended) I will never go back to this practice. read more

Best medical practice. There is a wait for new patient appointments but that's only because the doctors are fantastic.

I made an appointment to become a new patient because this doctor is 0.7 miles from my house, and my former doctor was an hour and a half away. The receptionists were great, but the experience when I arrived was horrible. The nurse practitioner Wendy Mallory wouldn't prescribe my usual medication and tried to refer me to a specialist. when I tried to ask why and talk about a potential solution, she grabbed her laptop and walked out of the room. She came back into the room 5 minutes later and said I might want to try a different practice. Maybe she was just having a bad day. Either way, she was unprofessional and unwilling to communicate with me about my medical needs. The one star is for the reception staff who was friendly and actually helpful. After today, the three hour round trip to my former doctor seems worth it. read more

Call for yearly check up for new patients But got doctors consult this the way they earn money !!!!! Be careful when you need to make appointments!!!! read more

I just love the people at this office. Dr. McQuate is my physician and is so responsive to any health issues I have experienced. She is so thorough with making sure my prescriptions are kept up to date and responds so quickly with my blood work. I was really sick last week and e-mailed her with my symptoms. She was able to tell me what was wrong and called in a RX for me the same day. I have recommended her to all my friends and 3 of them also see Dr. McQuate. My sister AND my 94 year old Mother also see her. Can't speak highly enough about her and the entire staff! read more

Long story short: I am medically starving(the practice said my blood work was fine but my psychiatrist wanted to take a look for himself). Refused to see me for follow up visit because I lost my job and insurance and they refused to bill me....FOR $44.00..I was paying to see a Primary Care DOCTOR....NEVER saw one. Guess I'll just starve to death THANKS FOR F*CKING NOTHING‼‼‍ read more

Since moving to central Virginia, I've had Midlothian Medical Care as my primary care location. I've always been happy with the PA or doctors that have met with me or treated me. People seem friendly each visit and I like the online portal that delivers test results and appointment info to me digitally. I'm not sure why others are ranting, but it's a great practice and compares well to other quality primary care providers I've had in the past. As a bonus, they're next door to my gastro doctor! read more

Had made an appointment for a full blood screen after not returning since 2016 because they kept billing me for the same $5 bal I paid at the office 3 times.. When I called for the appointment in 2019 they said I had a $5 bal.. So not to make a fuss (they are close by my house) I mentioned it was paid in 2016 but I would pay it, I needed the blood work urgent for medicine.. I paid ,called back to change the time.. again, they said i owed $5.. I told them "this is now insane! " they apologized.. Went in for me appointment.. Yep!! They wanted the $5 bal. Well I told them they needed to get their billing dept. straight.. I laughed.. The nurse practitioner.. was sooo unpleasant and said she would do the blood work for thyroid and I explained I wanted the fasting blood work and thats what the lady that took my appointment suggested and I fasted.. She VERY rudely said with her poker face ,they are not to be giving medical advice and are you telling me how to do my job?? She was soooo rude. I never had anyone address me that way.. Its one thing that they cant get their billing straight but to be rude when a client is having to pay a balance over and over.. I got the results back from the lab and they said they could not get a good reading.. Who knows why.. This is a first.. additionally it has different patient information on it.. So, it might not even be mine.. Now I have to go to another doctor for my blood work because it was not done correctly.. Its easy to get in .. Now I know why.. read more

I've been a patient of this practice for nearly 15 years. Everyone here is so incredibly caring and kind. The doctors and physicians assistants are phenomenal, you won't find a better practice. Appointments aren't hard to get and you are seen on time. I have no problem making the 25 minute drive to continue coming here. read more