Unfortunately, body shops aren't a business most people look forward to dealing with--usually it…read moremeans you've been in an accident and are bracing for headaches, often more from the insurance side than the shop itself. I've lived in the area for about 10 years and have used Hardin Valley Body Shop on a few occasions for myself and family. The work has always been excellent. This repair was different because it was on a pristine truck I bought new and kept in showroom condition--no scratches or blemishes prior to the wreck. I've attached before-and-after photos for reference. The results exceeded my expectations: the truck was restored not just to pre-accident condition, but to the same flawless state it was in the day I drove it off the lot. The repairs were precise, and the detailing was outstanding--every inch of the truck was immaculate. They could easily run a top-tier detail service on the side. The staff was professional, responsive, and genuinely customer-focused. It felt like they were working directly for me rather than just following insurance directives. If you're ever in need of collision repair in this area, Hardin Valley Collision is one of the best options you'll find--high-quality work, thorough attention to detail, and a helpful team. Highly recommended.

Excellent and friendly service. Gave me an estimate within hours…read more Great local Tennessee friendliness.

I had the best experience with Eddy's. Mason was my technician and he assured me that my car would…read morelook brand new again and he stood firm on his word, it's perfect! Very nice folks to work with and came highly recommended by State Farm Insurance, they did not disappoint!

Got some body work done and they were fantastic! Car looks better than it has since it was brand…read morenew, they were able to be flexible with times and help arrange rentals and pickups.

I hit a deer. I took my car in for an estimate, they looked at it and gave me an estimate…read moreexplaining that they would not be able to get an exact estimate until they took it apart to see if there were any other parts that had to be ordered. After I dropped it off, they took it apart and found extra parts that needed to be replaced. They negotiated with the insurance company and everything was taken care of to my complete satisfaction. My car was ready when they said it would be. My car looks like it just came out of the dealership showroom. I am delighted with their service and courtesy. I will definitely recommend them to anyone else. Tim Mangan

Needs to do better job ensuring the correct parts are ordered and received prior to having customer…read morebring car in leading to being without a vehicle for almost twice as long estimated. Not very time efficient nor considerate of customer's time

Had damage to right front fender. Paul was great to work with and the shop did an OUTSTANDING job…read moreon the repair and paint job. The price was very reasonable. Looks perfect. You absolutely cannot go wrong here. Great place!! Jan Ruby

Richie's was super helpful and fixed our vehicle which had been damaged during the storms by a tree…read more!! His quote was totally fair and the work was fixed superbly!! No hesitation to recommend this organization.

They did an excellent job for us. Our van's door was dented and inoperable and they removed the…read moredent and the door functions fine. The job ws done in a timely manner and at a very reasonable price. Nice people, good work and a great price - we could not have had better service. We give our highest recommendation.

I can't say enough positive things about the service Donnie Bivens at Bivens Auto Body provided me…read morewhen virtually no one else in town would even attempt to repair my 20 year old pristine Porsche Boxter after it was side swiped by a motorcycle. Three of the top auto body shops in the Knoxville area would only offer a solution that either: 1) resulted in my car being deemed a total loss for damage that was non structural and purely cosmetic in nature, or 2) not even attempt to diagnose or repair because it was a Porsche (basically they don't work on certain vehicles). Apparently, most auto body shops these days won't pull dents. If the damaged part can't be replaced, they won't do the work. Donnie is a true auto body mechanic and provides a cost effective and fair priced solution that met all of my needs. He is easy to deal with, does what he says he will do in a timely manner, and is probably one of the most honest people I have ever met. I highly recommend him and his work!

Just don't waste your time with these folks. My vehicle was there for 60+ days for MINIMAL repairs…read more I had to reach out for updates. Vehicle returned to me FILTHY inside and out. As a matter of fact, someone apparently took it for a drive and spilled coffee/tea all over the front. Dash board, doors, white leather seats, floor board, back seat. Escalated my complaint only to be told, "I'm not that smart. I'm a car guy. ​I wasn't expecting a complaint of this kind, I was thinking a 10 minute call about an alignment problem." Here's the real fun part.....management screams at me, "ARE YOU BLAMING US?" If you decide to use this shop (or any others this group owns) be prepared to walk away feeling less than a human.

After an accident that heavily damaged the driver's door of my 2026 Range Rover Velar, we went to…read moreBodyWerks for repairs. Since the car was new, a replacement door wasn't available for over 2 months. During that time Theresa kept us informed about all her efforts coordinating with the parts supplier and the insurance company. Her attention to every detail and her caring customer service was exceptional. We are very satisfied with the repair results. We would highly recommend BodyWerks.

Jerry just showed up in record time to help us out!! Their AAA service is great ! Our tire blew on…read morethe freeway! He made it to us long before Good Sam could have!! Amazing quick service! Thanks Jerry! And Mike (as in St Michael)

Not sure what is up with Yelp these days. They feature a lame review for this business from a…read moreconfused individual indicating Mike's is a used car lot (which it isn't) while hiding 8 positive reviews that are actually quite relevant! Mike's body shop is a rare gem in today's world where many body shops are bought up by large chains (i.e. Caliber Collision) and operated without any pride of ownership. Mike Brown is not only intelligent and extremely capable- he truly cares about his mechanics and his customers and he puts in long hours himself to ensure everything runs smoothly. We limped our truck an extra 25 miles to get it to Mike's and we're so glad we did. Now it runs like a dream!

Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".