Highly recommend! Great for our group of 5. Very spacious for NYC. Good location. Very kind staff…read morethat were super communicative. Fully stocked kitchen with appliances too. Hope to be back.

We stayed at sanctuary suites during January 2022 and we loved our stay there. The suite…read morecomfortably fit three people - 2 on the bed and one on the sofa bed. Everything was so comfortable and better than staying at a nearby hotel for the equal cost. I love having access to a kitchen and all appliances worked well. Staff was extremely friendly.

Thanks for the suggestion, but I specifically asked the maintenance department about sound proofing…read morethe windows and they told me they don't do that. I think LT should look into replacing decades-old, paper-thin windows that make it sound as though the sirens are in the bedroom.

I've lived here in an alcove studio facing north on the 12th floor for 2 years now. I adore my…read moreapartment, the location is fabulous, the bldg is totally dog friendly. The staff is amazing, with everyone in the 24/7 mail room so helpful, all the doormen friendly. Maintenance comes incredibly quickly though I've had very few occasions to call. The floors each only have 6 apartments on them so your elevator and hall experiences feel like a small building, not like the 1000 unit place the building is. I LOVE that configuration. People are friendly and it feels like community in a way I've never had in any other place I've lived in NYC. So grateful to have landed here.

Thanks to the incredible on-site team and management!…read moreProperty Management: Monica does a great job maintaining clear communication, handling admin requests quickly. Super: Tom is exceptional. Always professional, proactive, and friendly. He ensure the entire building runs like clockwork. Any time an issue arises, Tom addresses it promptly and keeps residents informed. The Handymen & Maintenance Crew: Whenever I submit a repair request, they respond remarkably fast and always get the job done right the first time. They are respectful, efficient, and genuinely care about keeping everything in top shape. Property Management: Monica does a great job maintaining clear communication, handling admin requests quickly. Front desk handle incoming packages, guest check-ins, and daily requests effortlessly. You never have to worry about lost deliveries or delayed notifications. The front desk staff really sets the tone for the entire building experience. Thank you for all the hard work and great energy you bring every day! It makes a huge difference knowing you have a trustworthy, skilled crew. Highly recommend this team and building!

Really beautiful apartment complex with 34 regular floors and a penthouse suite on the 35th floor…read more The lobby is dark and sexy with some goth influences, lots of books in an area that looks like could be in a scene with Disney's Beauty and the Beast when she sees the Beast's awesome castle library.,,only this movie would have been directed by Tim Burton...beautiful, yet entertainingly dark. The way apartments are laid out are almost hotel-like with TONS of apartments per floor. When I came to a birthday party for a friend here, I learned that while their lobby gets regularly used for parties, events and gatherings there is no restroom accessible to public guests - with copious amounts of alcohol present my friend's guests (and their guests, lol) had no choice but to use their apartment bathroom. It was here where I learned that their (awesomely) decorated apartment (which my friend's husband owns) has a weirdly sweet few of an unfinished building that's currently in process of being built - I think it's cool to see the inner workings and empty steel-beam endoskeleton of a building being born - then again I also have a case of being weird every now and then and one of my friends thought this view was "ugly", to each their own :). One star for now having a restroom nearby where events can be thrown. 4 stars for being dark and mysteriously beautiful, being close to the train (1 and R)...oh and for not being on Yelp, thus me having to create it so that my friends and I could check in last night :).

This review is for the leasing office staff and how I was treated at the end of my 8 years in the…read morebuilding and as a pregnant woman. This review is NOT for the concierge staff. They were wonderful throughout my time there. The "general manager" refused to answer my emails and see us in person regarding a request we had. He was unprofessional and did everything he could to avoid me until after following up, he said I could request time through a link weeks after the fact. He refused to see people in his office and would hide and make his staff make excuses for him. (This sounds so silly, but it actually happened.) At the same time, we had a major issue with actual icicles forming on the inside of our windows in the winter time. Many times, maintenance came to review and try to fix it, and could never resolve it. Temperatures dropped severely in the unit and we knew it really wasn't going to be safe for our winter baby on the way. Finally, when we tried to exit our lease a few weeks early for this reason, the general manager claimed we regularly did not allow people into our apartment to review the issue and couldn't make exceptions for us. This was absolutely shocking and a blatant lie. The only time we did not allow someone in our unit (in my 8 years there) is when we were given an hour notice and I was IN LABOR and severe pain (baby was born shortly after that.) When I wrote back asking when I had ever rejected anyone coming in the unit, they couldn't answer and once again ignored me. I know at this point we were dealing with people with no ethical compasses so we left early on our own. This caused so much unnecessary stress during my pregnancy and we couldn't believe how they found the issue in our apartment anywhere near acceptable. We still can't believe this really happened. Separately, there is also tons of construction in the area and we would often wake up to drilling in the middle of the night this past year. I lived there for so long out of convenience and a covid-era deal, but would avoid it, as there are newer buildings in the area. If you have a real issue with the unit, they make no exceptions. Like most big firms, they couldn't care less about their tenants. This was evident in how I was treated as a long term tenant. If anyone from Equity corporate sees this review, I would love to connect to share more of my experience and how I was unfairly treated. I was unable to get in touch with anyone while this was going on and had to make hasty arrangements to leave due to the unsafe conditions for my child.

I moved in January 2026. I am leaving next week because I had no other choice. I am HIV positive…read morewith chronic asthma. This building made both worse. The HVAC unit was 24 years old. The shared ductwork had years of contaminated buildup that predates my tenancy -- management called it a housekeeping issue. They commissioned an "independent" inspection from a firm that works primarily with commercial landlords. They presented verbal findings to me as conclusive before any written report existed. When I requested the full report in writing, they admitted they didn't have it yet. On June 2, a maintenance worker entered my apartment, aggressively kicked aside equipment my Emotional Support Animals depend on, and said "you really wanna go there with me?" Management refused to identify him. A doorman told me his name. The worker was never disciplined. I was never given written confirmation he is banned from my apartment. After I filed complaints with the EPA, 311, and the NYC Department of Health, management put it in writing that I was abusive and aggressive. They quietly dropped that characterization once they realized I was documenting everything in writing. I consider that retaliation. The community manager responded to perhaps one percent of my written communications over six months. Not one email this past week. Equity Residential offered a lease break on health grounds. I took it. I am leaving entirely at my own expense. No compensation. No relocation assistance. The vents were never cleaned. Nothing was ever fixed. I am leaving New York because of how this was handled. If you have any health vulnerabilities at all -- do not sign a lease here.

I had some of the best days of my life when I stayed here. It was beautiful. The balcony was a…read morebonus and feeling as if we were hidden from the rest of NYC was nice. Our own escape within the concrete jungle. Who knew that one could lay low in a town full of so many people.

One quick tip - Ask for a room with flat screen tvs. But beware you still won't have HD cable. Only…read moredownside of the place. Now on to my observations. . . I went to visit my boyfriend who happens to be staying there for a few months. The hotel creates a nice enough apartment like feel - although the fact that there is housekeeping and the hotel white linens kills that facade a bit. Nevertheless, AKA.UN is in a great location, just a few blocks from Grand Central and all the major subway lines. We were able to jet down to Chelsea and the East Village quickly and easily. But again, no HD cable? What's up with that. They lose a star for that.

My husband, two Japanese Chin, and I needed a place to stay while we waited to move into our new…read morehome. I liked the location of this particular aka because it was a little off the beaten path for lack of a better phrase. The staff were delightful and went out of their way to help us when needed. George even went out of his way to bring up my medicine that needed to be refrigerated. Not COVID, I'm immunocompromised. We lived there for around three months and stayed in three very different rooms. The first time we changed rooms was because it sounded like the people upstairs were bowling. The next time we moved was because they needed the room we were in. That's the thing about aka, I don't think they'll ever say there's no room at the inn once you're already there. We could hear the music from the restaurant down the block which was soothing. Here are the overall pros and cons: Pros: Great staff Comfortable mattresses Clean No bar Gym Free laundry Great quality kitchens Very large rooms Prompt repairs Cons: No room service Poor shower water pressure in certain rooms No bar (What can I say? This was a pro and con) Here are my room breakdowns: Room 306 (I think it was 306) Pros: Large, private outdoor space Comfy couch Good storage Cons: Not much sunlight Poor shower water pressure Dated Room 1503 (This was my favorite room) Pros: Very large Great storage Beautiful Couch from heaven Lots of natural light Juliet balcony Great kitchen Cons: Mosquitoes Marijuana smoke from outside at night (not good especially for my fur babies) Poor shower pressure Could use a second phone line location Room 1006 (Least favorite room despite two bedrooms) Pro: Turns out this hotel indeed has water pressure in the shower! Good smoke detector Good desk with awesome light to fill and design my nails Cons: Not great storage Small kitchen Interior layout of the fridge... Um... It wasn't the best for us Evil demon couch! I have never been on such a bad couch! OMG! A beanbag chair would have been better! An inflatable neon couch probably would have been better! A bed of nails... That probably wouldn't have been better. I could feel the springs so I put pillows on it! It gave new meaning to pain in my butt! And my back. And my legs. And my neck. It was also extremely low to the floor.

Had a wonderful month stay at Aka. I was set up at Aka by my firm for the month of May. The…read morelocation is great, in Midtown East on 56th street between 1st and 2nd Avenue. The amenities are amazing, with a beautiful pool, lounge, cinema room, bar, laundry room. The staff is impeccable and very attentive.

Ben is a fantastic broker. He really knows the market and he really knows all the buildings. When…read moreyou combine that knowledge with how intuitive he is, and how well he listens to you, that's when the magic happens. Ben saved us a ton of time and energy by directing us to exactly the properties he knew we would like. He protected us from unnecessary trips to properties he knew better than anybody else would not work for us. He guided us to the kind of properties we would love--he knew better than we knew, exactly the kind of building and space we needed. He took the time to listen, and he also understood the kind of layout we needed. Ben is with you end to end and was an outstanding coach throughout the process. We were simply delighted with Ben's uncanny ability to find exactly the right place, his sense of timing, so we didn't lose it, even in a highly competitive market. We highly recommend and we will use him in a heartbeat for future real estate transactions! "

I've worked with Ben on many real estate deals and I can confidently say he is smart, extremely…read moreknowledgeable about the NYC real estate market and works tirelessly for his clients. If you are looking to buy or sell real estate in NYC, give Ben a call and you will not be dissappointed.

In the heart of NYC, my family and I shared an extended stay at this breathtaking location…read more Everything was a living dream starting off with the views (Every window was had a picturesque view no matter what window you chose). The location was at the central node and ideally situated convenient to all the major attractions nearby (Bryant Park, Grand Central, Time Square & Central Park). My wife and I have traveled to many places around the world but nothing tops the experience of choosing Lauren Berger Collections. Our trip was far beyond a stale environment as you get while you're staying at commercial places . Lauren Berger is the up most hospitable, attentive and passionate person at what she does. She puts you first before anything, no matter what you need, she's got it covered. My favorite part of our stay was getting to meet Lauren, it was a true honor. Lauren has managed to connect with us on a personal level and make our stay feel better than home. If it's not LAUREN, it must be boring.