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    Midway Eats

    3.5 (4 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    Big Boy

    Big Boy

    3.6
    (37 reviews)
    1.7 mi

    Love big boy, been going there since I was little. Thank you Jessica for the amazing and kind…read moreservice u gave to us. Really true and wonderful. Wish more servers were like her.

    Updated: Read the ending. I had to re-edit this in real time. They flipped the script. Bravo!…read more ORIGINAL REVIEW: I hate writing negative reviews, but it is the only way to get management's attention these days. After a long day working an event, I stopped into the local Big Boy hoping for something simple and reliable -- the salad bar and a decent sandwich. Unfortunately, neither of those expectations were met. First disappointment: the salad bar was closed. That was the main reason for stopping in. The bigger issue, however, was the atmosphere and service. The restaurant was practically empty, and it quickly became clear why. The waitstaff looked like they were more interested in getting out the door than taking care of the few customers who actually showed up. Service felt rushed, curt, and distracted while they focused on side work and closing tasks rather than hospitality. Then came the kicker: a server came to the table and casually informed us they didn't have cheese for the sandwiches. At that point, it's hard not to wonder how a restaurant runs out of something as basic as cheese. Between the closed salad bar, missing ingredients, and staff that clearly wanted the night to end more than they wanted to serve guests, the whole experience felt like customers were an inconvenience. When a restaurant looks empty from the parking lot, experiences like this explain exactly why. This kind of "we're already closed in spirit" attitude toward paying customers is unacceptable. If you're open, then operate like you're open -- otherwise lock the doors and call it a night. **UPDATE: Manager came and checked up on us. Ordered an hot fudge ice cream cake. They hooked it up. Service improved immediately after this initial post. **UPDATE TO THE UPDATE: They comped us the dessert... flipped the script. We left happy and full. Well played Big Boy.

    Photos
    Double door entrance to keep the cold out.
    Double door entrance to keep the cold out.
    Tortilla Big Boy Soups - Cup
    Tortilla Big Boy Soups - Cup
    Big Boy

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    Midway Eats - hotdogs - Updated July 2026

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