Brandon, our tow driver, was timely, efficient and courteous. Highly recommend! We had a quick…read moresafe drive down i84 with car in-tow.

My EV battery ran out of juice in a miserable Mt. Hood ski weekend traffic jam, and I couldn't make…read moreit to a charger in time. Had to park it at a sno park overnight. I called several towing companies, but Brandon from River's Edge saved the day. Excellent service and attention to detail. Made sure my plastic hubcaps didn't get damaged. Delivered my car safely to a charger, positioned just right. Grateful.

If I could give zero stars I would... these people are absolute crooks. They charge twice what a…read morerepair costs. And then "claim" they personally worked on vehicles to account for tremendous labor charges when they have teenagers who certainly not certified and probably don't have a license work on vehicles. If they quote you $400 be repaired to pay $1,000. A whole family of Karen's run this place. The lady in the office will boldly lie directly to your face. It's idiots business like this that ruin peoples trust in humanity. It's a junk facility ran by junk people in a junkyard..

DO NOT USE THIS BUSINESS…read more I have had the most horrific dealings with this company. Business claims I was "cut a break", I disagree. I called this morning after a tow for a vehicle that my son was driving that had ran out of gas at mile marker 5 on highway 97. As you can see, vehicle was picked up and dropped off at the same location. I will say the vehicle was legitimately moved a few feet as it was across the fog line into the northbound lane. Vehicle was dropped after I paid and the driver was gone at 0130 yet I was billed until 3. In the call this morning to said company, I questioned the times billed. The lady I spoke with was instantly hostile and said that I was "cut a deal" and that she was going to now charge my card $800.00. I informed her that was illegal as the receipt clearly says one amount and she can not charge my card more and that if she did so I would dispute the amount with my credit card and press charges against her. She then explained the they bill by the hour from the time they are dispatched until they return. As the receipt shows, dispatch was at 1241. At 1249 I was called and notified that a tow truck was called. I drove to the location arriving at approximately 0120. I was told billing rate was $250 an hour but would be "cut a break" I paid and driver dropped vehicle and was gone within 10 minutes. I put gas in the vehicle from a gas can, spoke with the WSP trooper and drove into Goldendale and filled the car and the vehicle I was driving. I then stopped by my bank at 0200. If the call was dispatched at 1241, driver was gone by 0130 after having sat and waiting for me to arrive, there is no possible way he was out until 0300. I was then told the truck was out of Carson therefore accounting for the 0300 end time. 1. That is not true as clear by the dispatch time and the drop time. 2. Even if the truck went to Carson after dropping the vehicle, it is only a 1 hour drive. Make the math make sense. Even if I were charged the full rate and not "cut a break" I still paid more. The level of professionalism displayed by this business is non existent. The fact they are "the only tow company contracted with WSP" they feel that they are entitled to rip off private paying people. The company also told me that they should have towed the vehicle to their tow yard as I as the owner of the vehicle and the person paying for the tow has no right to say where the vehicle is towed. The receipts I have posted prove my claim of being over charged. I would never recommend this company for any business. If they cheat for their tow, imagine how much they overcharge for any other service they provide.

Wonderful people providing excellent service and repair for your automotive needs. I have been…read moregoing here for 15 years and I've always been treated well and fair. Take your vehicle here for service and repair.

Honestly, if I could leave a review with a negative star I would. That is what these people…read moredeserve. My experience extended over two visits. First visit: I recently moved from Portland to Cascade Locks to be closer to my mother who is having some health issues. So, I needed another mechanic for my car. I saw that this shop got good reviews so when I thought my rear axle seal was leaking, I took it to them. It turns out my front axle seal was leaking and they said my air conditioning was leaking as well. I told them to check out the air conditioning but my priority was the axle seal. Well, they started on the air conditioning. I kept calling for updates on what was going on because they have no communication skills. They were going to charge me 800.00 for the air conditioning so I had them stop, because they hadn't even gotten to the axle seal yet. I paid them for what they had done already. I bought the sensor and the manifold and gauges for recharging the system and the coolant, which came to 100.00 and did that myself. Second visit: Melissa sent me a text that they would do the axle seal for a reasonable amount so I set the appointment for July 3rd, which she agreed to in the text. The morning of the appointment my mother had a medical emergency so at 1 am I went to Hood River. I got back home about 3 am and got an hours sleep, so I could make the appointment. My wife had taken the day off work to take me back home after I dropped the car off. I go to the shop and it is dark, no one is there and there is no notice on the door. Another customer was waiting as well and said the shop decided to take that day off. I could not believe it. No effort to contact me to reschedule, nothing. After I had made an appointment and rearranged my life, they decide to effectively tell me they don't need my business. They must have an incredible established customer base because from this treatment it seems they do not need any more customers. Well, they lost this one. I could not believe the lack of empathy, human decency or professionalism. Each person is said to influence 100 people in their social circle, I will make sure I tell everyone I can not to use this shop.

Good luck trying to get in here for service. Definitely not a "real garage" more of a hobby…read moresituation. On two occasions, several months apart... I was unable to arrange a time to come in. Im not talking on the spot, demanding service. More like casual conversation and kept getting put off. Maybe they only work on their cousins vehicles ;-) Just drive into town and support a different local economy if you're looking to have work done on your vehicle.

Nate has been a huge help getting my rig up and going on the road again. Every service he has done…read moreso far has been great and with his help I have been able to order quality parts that won't fail me for a long time. His advice he has provided me has been very helpful when it comes to questions I have had about my motor, suspension, steering, and transmission components. I appreciate his vast knowledge and experience with Cummins trucks and I would not hesitate to ask him for any work I need done in the future.

From the owner: Family owned and operated new with 15 years experience, combat veteran owned and operated…read more Specializing in emissions related diagnostics with Paccar and Cummins engines with the software to diagnose and repair.

Muy buen servicio y rápido en todo su trabajo lo recomiendo al 100%…read moreTe ayudan a solucionar lo que tenga tu carro

From the owner: Honest quality work. Warranty provided on repairs. Heart for helping our community especially those…read morein recovery offering a 30% off work for those in the recovery program.

Great business that knows what they are talking about. We took our practically fresh off the…read moreshowroom 2024 Crosstrek Wilderness to Pacific Upfitters in June of 2024 - almost a year later I am still loving it. Phil listened to what we wanted and didn't oversell or undersell us at all. It was really a great experience and I feel confident in the workmanship and quality of our upgrades. The car felt capable before, now I feel like I might be able to drive through anything. The first obstacle the upgraded CTW and I tackled.was a washout half the height of the car - It was awesome, if anything I might be too confident now - there was a 30 foot ravine directly to my right. Confidence provided by: Coil over springs New wheels and tires Rock sliders - functional real ones Full underbody protection skid plates 3" lift Back tire mount Wolfbox camera Great navigator super trail leader I'm planning my phase II now and Pacific Upfitter is the only one I will take my car to accomplish it!

After attempting to purchase lights for my Bronco at several other 4x4 shops, I finally landed at…read morePacific Upfitters! I am so thankful I happened upon them. Cool shop, lots of neat gear for overlanding as well as other truck stuff. I was looking for specific fog lights for my rig and they were very helpful in helping me spec and install my lights. I ended up getting my hitch installed, ditch lights and for giggles my front windows tinted! No attitude, no big dicking - just good honest folks! I either need to get into car camping or buy a new rig to kit out, either way I will certainly inquire at Pacific upfitters for any addition tweaks to my current set up. Don't hesitate to check them out!!!

I called today to see if he could fix my lawnmower & he came the same day. He was here in less than…read more2 hours. He fixed it & showed me how to change the oil & walked me through some of the maintenance that I'd need to do on it. Great service. Will keep him in mind for future repairs

Jon, has helped us for the past 4 years and has been very quick to respond when we were in a pinch…read more He is straightforward and honest and very reliable. He is detailed in his work and fair in his pricing!

We were traveling through the area with a trunk full of backpacking gear when the rear hatch…read morestarted popping open, so that all of our stuff was at risk of falling out. We couldn't continue until it was fixed, and it was late in the day with nowhere to stay, so we would have had to accept pretty much whatever price we were quoted. But Chris told us it was a quick fix, and fixed it without charging us. I wish we lived in the area so we could go back there!

Brought my Ford F-150 to Impact Automotive with a mystery misfire--they ran free diagnostics,…read morepinpointed the issue without extras, replaced the coil pack same day, and it runs smoother than new. Fair quote matched final bill, friendly team kept me updated via text. Yacolt's go-to shop--saved time and money!