If I could give zero stars I would... these people are absolute crooks. They charge twice what a repair costs. And then "claim" they personally worked on vehicles to account for tremendous labor charges when they have teenagers who certainly not certified and probably don't have a license work on vehicles. If they quote you $400 be repaired to pay $1,000. A whole family of Karen's run this place. The lady in the office will boldly lie directly to your face. It's idiots business like this that ruin peoples trust in humanity. It's a junk facility ran by junk people in a junkyard.. read more

DO NOT USE THIS BUSINESS I have had the most horrific dealings with this company. Business claims I was "cut a break", I disagree. I called this morning after a tow for a vehicle that my son was driving that had ran out of gas at mile marker 5 on highway 97. As you can see, vehicle was picked up and dropped off at the same location. I will say the vehicle was legitimately moved a few feet as it was across the fog line into the northbound lane. Vehicle was dropped after I paid and the driver was gone at 0130 yet I was billed until 3. In the call this morning to said company, I questioned the times billed. The lady I spoke with was instantly hostile and said that I was "cut a deal" and that she was going to now charge my card $800.00. I informed her that was illegal as the receipt clearly says one amount and she can not charge my card more and that if she did so I would dispute the amount with my credit card and press charges against her. She then explained the they bill by the hour from the time they are dispatched until they return. As the receipt shows, dispatch was at 1241. At 1249 I was called and notified that a tow truck was called. I drove to the location arriving at approximately 0120. I was told billing rate was $250 an hour but would be "cut a break" I paid and driver dropped vehicle and was gone within 10 minutes. I put gas in the vehicle from a gas can, spoke with the WSP trooper and drove into Goldendale and filled the car and the vehicle I was driving. I then stopped by my bank at 0200. If the call was dispatched at 1241, driver was gone by 0130 after having sat and waiting for me to arrive, there is no possible way he was out until 0300. I was then told the truck was out of Carson therefore accounting for the 0300 end time. 1. That is not true as clear by the dispatch time and the drop time. 2. Even if the truck went to Carson after dropping the vehicle, it is only a 1 hour drive. Make the math make sense. Even if I were charged the full rate and not "cut a break" I still paid more. The level of professionalism displayed by this business is non existent. The fact they are "the only tow company contracted with WSP" they feel that they are entitled to rip off private paying people. The company also told me that they should have towed the vehicle to their tow yard as I as the owner of the vehicle and the person paying for the tow has no right to say where the vehicle is towed. The receipts I have posted prove my claim of being over charged. I would never recommend this company for any business. If they cheat for their tow, imagine how much they overcharge for any other service they provide. read more

Bob's Welding & Auto Repair - Receipt from the tow showing pickup and drop location, amount charged and dispatched time. - Auto Repair Near Me - Carson, Washington

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This company is greatly appreciated by our community, always kind and professional. Quick to respond and easy to communicate with. I wouldn't be towed by anyone else! I have always, and will continue to support the small town family business. read more

I locked myself out of my new car at 6:30am, while on vacation, in pouring rain. This would have been a disaster, but I was fortunate enough to have my phone on me, Toyota Care, and a warm place to wait in my camper. Toyota dispatched Bob's Welding & Auto Repair to my aid. The estimated time was up to 90min but the guy arrived in 45min and had my car unlocked, and unscratched, in seconds. By 7:30am I was in route to waterfalls. The business hours online show they open at 8am, so they arrived before the quoted time and before they technically open. Who would have thought getting locked out of your car could result in a good and easy outcome? read more

I was a dummy and got myself stuck in snow, it wasn't much snow but enough that my bald tires couldn't get enough traction. The tow truck driver arrived promptly and pulled me out in less than 5 minutes. read more

My father in-law and uncle were fishing near a secluded area on Drano Lake which is over 3 hours away from home in Seattle. As he was loading up his gear, he accidentally locked his keys in the truck bed with the canopy over it. Being so far away, I called Skamania County Sheriff's non-emergency to see if they had any patrol vehicles that might be able to help. They gave me a couple numbers for local towing companies and I started with Bob's. The gentleman that answered was so kind and patient as I tried to describe where I believed my father in-law was. The employee just so happened to be right in the area and found them. He was fast and to our amazement charged just $20. Thank you for your kindness and help. Our senior father and uncle are safe and sound! read more

Nice and down to earth folks. They help and explain and there's a nice view and dog while you wait.

WE asked for and wanted a simple diagnostic. They did work on my car with no approval, did not fix the issue, and padded the bill completely. Charged us $500.00n for a rebuilt alternator from NAPPA, we could have bought it for 420.00 Plus and minus core. we were given no options, no call for approval of the work prior. I called and made an appointment for a Diagonostic ran on my Kia Soul to find out what was causing a peracetic drain on the battery. I told the office lady that a Kia dealership wanted $190+, she said they could do it for less. The Mechanic there knew of this, I had personally asked him on another occasion, and my Husband talked with him the day we dropped the Kia off. When speaking with the mechanic we both had the impression that our voice and requests were not being heard. I was told on the initial phone call that they could do a diagnostic for less than quoted by the Kia Dealership. WE DID NOT WANT ANYTHING MORE THAN A DIAGNOSTIC We dropped the car off on a Friday, they were told by us that time was irrelevant, because I am unable to drive (Stick Shift) due to a double Mastectomy and horrible side effects. Monday we got a call from the shop, and she told us the car was fixed and ready to go home ??!!?? WHAT ??!!??...For a whopping price of $ 713.14 For a Alternator??!!?? They padded the price of the alternator, charged us for installation. NO it wasn't the problem. $700 later my Kai is still not fixed, the peracetic drain is still there !!! My husband is a Gear Head and the alternator was the first thing we checked !!!! They said IT WASNT WORKING AT ALL. We live just blocks from them. They wanted us to believe the alternator suddenly died in a couple of blockes. !!!! The owner seemed completely disinterested, and at no point wanted to make this right. read more

The tow was done professionally. That isn't what makes them special. The personal services that they provided were over the top. It was a truly horrible day for me, and Lauren on the desk talked me off the ledge more than once. Above and beyond. read more

OK, this place won't win any beauty awards. But they are honest, care about their customers, and stand behind their work.

I should have looked at Bob's Welding & Auto Repair reviews. They have bad reviews for good reason. I had a terrible experience in that I requested a simple job of replacing windshield wipers. After Bob's Repair replaced the wipers, I experienced problems with the wipers bending up, bashing into the window frame, and scratching the glass. A simple job, I should have done myself (and wish I had). I had a different mechanic look at them and discovered that Bob's repair had improperly replaced the wipers. I called Bob's to discuss this dilemma with them, and they were very defensive an unprofessional on the phone. I highly recommend that people go elsewhere. Sadly, they were unhelpful, and unwilling to remediate the problem. It was a simple fix, and we had problems. Not worth it! They are dishonest, and unprofessional, and I regret going there. read more

I let a friend use a truck who got it stuck and left it. Bobs Towing pulled it out and impounded it. Not sure who stole the battery- if I was absolutely positive I give these guys five stars because they're great to deal with electronically. Tweakers probably got the battery but I'm not sure about that. This outfit has a great secretary/office manager. read more

I can't say enough great things about the way Tim came to our rescue - all the way into the forest service roads to pull my truck out of a really stupidly self-imposed situation. With professionalism, urgency, good humor and fair pricing, Tim rapidly resolved our situation and I'm sure went on to be a hero for someone else that day. If he and his employees apply the same level of customer service focus to their welding and auto repair business, you just can't go wrong trusting them to do right by you. read more

I have trusted Bob's Welding and Auto Repair with both car repairs and have also had them tow vehicles for me. They have always done a great job at a very reasonable price! Recently I was stranded on the side of the road and I called them for a tow. They responded very quickly, were professional, and took great car to make sure my car got to my house safe and sound. Great place to go! read more

I've had three services from this company in the last year. Towed an abandoned car off my property, performed some diagnostic work on a pickup and most recently did brake work on my car. All I can say is that they were prompt, professional, welcoming and have reasonable shop rates. I've been very happy with the service they provide to this little community and look forward to working with them again in the future. read more

Fair warning if your ever dumb enough to use Bob's auto body in Carson to get any repairs done on your vehicle please know the quote they'll give you will be half what they actually charge you, I asked Tim at Bob's auto what a clutch job would run me in total, and he said to me " a clutch job is $400, $430 if it needs a new fly wheel" I said okay I can afford that go ahead and fix my car, when my car was done and I went to pick it up I came in with $430 cash to pick up my car and they informed me I owed over $800, twice the amount that the mechanic quoted me, they did only the clutch job nothing else when I asked why my bill was twice what the quote the gave me for a "total" cost they said Ohhh I only quoted what labor would cost you that wasn't including parts but it's okay we will just set you up on a payment plan so you can pay us double the amount we told you it would cost. Never using Bob's again and seriously advise against it. They will deceive you and act dumb after doing so... Find an honest mechanic, also while I was there asking why my bill was so high, the receptionist, who acted like she felt bad for me the whole time, I overheard her talking to another employee saying "he did it again, he really needs to be giving accurate quotes, he shouldn't be able to get away with this" classic rip off auto body, don't waste your time or money, find an honest mechanic. read more

Does good work, reasonably priced. Taken my vehicles there numerous times never disappointed. Strongly recommend!