If I could give zero stars I would... these people are absolute crooks. They charge twice what a…read morerepair costs. And then "claim" they personally worked on vehicles to account for tremendous labor charges when they have teenagers who certainly not certified and probably don't have a license work on vehicles. If they quote you $400 be repaired to pay $1,000. A whole family of Karen's run this place. The lady in the office will boldly lie directly to your face. It's idiots business like this that ruin peoples trust in humanity. It's a junk facility ran by junk people in a junkyard..

DO NOT USE THIS BUSINESS…read more I have had the most horrific dealings with this company. Business claims I was "cut a break", I disagree. I called this morning after a tow for a vehicle that my son was driving that had ran out of gas at mile marker 5 on highway 97. As you can see, vehicle was picked up and dropped off at the same location. I will say the vehicle was legitimately moved a few feet as it was across the fog line into the northbound lane. Vehicle was dropped after I paid and the driver was gone at 0130 yet I was billed until 3. In the call this morning to said company, I questioned the times billed. The lady I spoke with was instantly hostile and said that I was "cut a deal" and that she was going to now charge my card $800.00. I informed her that was illegal as the receipt clearly says one amount and she can not charge my card more and that if she did so I would dispute the amount with my credit card and press charges against her. She then explained the they bill by the hour from the time they are dispatched until they return. As the receipt shows, dispatch was at 1241. At 1249 I was called and notified that a tow truck was called. I drove to the location arriving at approximately 0120. I was told billing rate was $250 an hour but would be "cut a break" I paid and driver dropped vehicle and was gone within 10 minutes. I put gas in the vehicle from a gas can, spoke with the WSP trooper and drove into Goldendale and filled the car and the vehicle I was driving. I then stopped by my bank at 0200. If the call was dispatched at 1241, driver was gone by 0130 after having sat and waiting for me to arrive, there is no possible way he was out until 0300. I was then told the truck was out of Carson therefore accounting for the 0300 end time. 1. That is not true as clear by the dispatch time and the drop time. 2. Even if the truck went to Carson after dropping the vehicle, it is only a 1 hour drive. Make the math make sense. Even if I were charged the full rate and not "cut a break" I still paid more. The level of professionalism displayed by this business is non existent. The fact they are "the only tow company contracted with WSP" they feel that they are entitled to rip off private paying people. The company also told me that they should have towed the vehicle to their tow yard as I as the owner of the vehicle and the person paying for the tow has no right to say where the vehicle is towed. The receipts I have posted prove my claim of being over charged. I would never recommend this company for any business. If they cheat for their tow, imagine how much they overcharge for any other service they provide.

Had them do some work on toilets in replacing fill and flush valves. Guest bathroom started leaking…read moreafter some heavy use from some guests I had due to the winter storm. Contacted PPP and they said they would come out to fix it. Constant cancellations and reschedules. Now no contact at all. People seem nice but I'd watch out on quality of workmanship. Will not be using them again.

Fast, responsive, courteous and efficient. I needed a new sink faucet installed at my house…read more Setting up the appointment was easy. They were a little late, but they did give me a head's up and that was appreciated. He did great work, even getting the sink all cleaned up and the grout redone and looking great. Thanks again!

The owner Scott has done all the work to all of my vehicles and it's one of those shops where I…read moretell him what's happening and he just knows what's goin on. He takes my rigs and gets them done and I never have the same problem again. very impressed with his work and a super nice guy. NO HASSLE, NO BEATING AROUND A BUSH!!! Couldn't be more happy with my cars now thanks to him, HIGLY RECOMENDED!

I cannot say enough about the great work that the guys at Eric's Frame Repair did for me…read more I asked if they could rush the repair on my Tacoma since I need it for a non-refundable trip this week. They not only kept their word, they beat the timeline by a couple days! They are personable, professional and honest. It's such a pleasure to have worked with them. They actually made a bad situation (I foolishly crashed my own truck) into a lot easier one by making this repair in record time. They take pride in their service and their integrity is tip top! And the truck looks brand new! I'd never think I would be so pleased after wrecking my truck. Like I told Eric... thanks for everything and I highly recommend you, but I hope I never need another truck repair! LOL But...If I do, this is where I'm headed.

Friendly team, amazing prices, great work. I won't be going anywhere else! The drive is a little…read morefar for me but well worth it.

I broke down on the way home from work today found big Toms Towing. I called them. He was there in…read moreabout 20 minutes. Towed me home set my car down great Price very nice equipment very professional. He's local. I try to use local folks instead of these bigger companies and I appreciate Toms help today very much. Give me a call if you need Towing.!!

Big Tom was responsive and flexible while scheduling a tow from Vancouver to Oregon City. He was…read morequick in moving my truck to his flatbed and unloaded at my house with the same efficiency he picked it up. He was also personable and chatted with me about my new truck.

We were traveling through the area with a trunk full of backpacking gear when the rear hatch…read morestarted popping open, so that all of our stuff was at risk of falling out. We couldn't continue until it was fixed, and it was late in the day with nowhere to stay, so we would have had to accept pretty much whatever price we were quoted. But Chris told us it was a quick fix, and fixed it without charging us. I wish we lived in the area so we could go back there!

Brought my Ford F-150 to Impact Automotive with a mystery misfire--they ran free diagnostics,…read morepinpointed the issue without extras, replaced the coil pack same day, and it runs smoother than new. Fair quote matched final bill, friendly team kept me updated via text. Yacolt's go-to shop--saved time and money!

Quick and efficient! Contacted Matt to inquire on EV charger installation and he did the job within…read morehours and at a reasonable price. Thank you Matt for all your help! Highly recommend

I was so frustrated by all the other electricians I called to replace my 2 light fixtures in my…read morekitchen, when my son found Stellar on Yelp and called them. Matt and Derick were here when they said they would be and replaced both ceiling fixtures and 2 rocker switches in 45 minutes. Unbelievable workmanship and friendly guys. Thank you so much for a great job. I will recommend this company to everyone I know that needs a good - honest and fair priced electricians. I live in Vancouver, Washington.

They did an excellent job on our collision repair. This is the second time I have used this shop…read moreand they are amazing. I highly recommend.

They were able to schedule the work while we went on vacation. The work I had was on an aluminum…read morevehicle, and many others would not touch that.