So my car go towed, and it was my fault so no need to put the blame or negative attitude on the tow…read morecompany. They were very courteous and helped be out on which steps needed to be taken. As I was getting ready to pay the gentleman, i couldn't help but hear and notice a very rude and loud customer at the next window. I don't know how these employees deal with such ignorance day in and day out. This person was trying to argue her way out of something that she obviously got herself into and tries to put the blame on the receptionist like its her fault. Why would you go make an ass out of yourself when you are in the wrong? Some people!! Anyhow I had a pleasant experience and the staff was great, even the yard guy!!! I wont do it again, lesson learned. Thumbs up for the employees patience!

their tow truck driver backed into my retaining wall,…read moredamaged it and left while towing neighbor's car!!!!!!!! * WOULD NEVER USE

These guys were amazing. Tech Manuel was prompt in patching up my tire and price was reasonableread more

this company is a ripoff, and beyond rude. DO NOT USE they lied about time and on phone said 50…read morefor jumpstart and he charged me 200 and said pay or stay stranded. horrible service

my car was here for an hour, not even a mile away from where it was taken from on a…read moremisunderstanding and I was charged $400. Terrible rude employees wasted my time, stole my money. Treated me like I was some kind of criminal when they are the crooks. I cannot believe that this is a viable business. These people have no soul.

my car go towed and as you can imagine nobody enjoys walking out to see their car missing…read more we called the tow yard that night and despite the various emotions that i felt, the staff was so friendly and made the pick up process so easy and quickly. we were in and out within 15. min and my car was i n great shape, no scratches, dents or dings! i hope to never get towed again but if i do hope is with this company.

Worst towing company ever! I had to wait outside for three and a half hours. Completely…read moreunacceptable service

AAA really bungled this call by first assigning me to Inter City Towing on Alameda in LA. After…read morethree hours or so, that one just dumped the call. AAA was back to square 1 and I was furious. AAA found Evercare and the response was a very reasonable 1 hour with the truck arriving at 4:30pm on a Friday Super Bowl Weekend. The first call was made 4 hours earlier. Jerome is tops. I was so mad when he arrived. His cool vibe just calmed right down. He shared his drink at 7-11. I probably talked his ear off because we were just chatting up everything and chilling to old school Hip Hop. The icing on the cake: From Alameda/Olympic to Harding Honda in 1hr 10 min leaving at 4:40pm. without driving crazy or stupid. Made it look easy, ya dig?

So long story. Serpentine belt snapped on the freeway and stuck me on the side of the freeway so I…read morecalled Toyota care. They called these guys. Toyota told me it would be one hour and gave me the number of the towing company. After an hour fifteen I call Toyota because nobody has shown up and they say they guy is just around the corner. 20 minutes later and no show I decide to call the tow company. He says nobody has left the shop yet, all I ask him is "why did someone tell me they were right around the corner" and he starts screaming at me. I ask him to calm down and he threatens to not send a truck at all. I eventually calm him down and he sends a guy to get me. 1:40 on the side of the road and finally someone gets me. The driver says he's just been sitting at the shop and they haven't been busy at all. Apparently the owner was full of it. So he drives me to Toyota and they can't fix my belt for two days, unfortunately I have to leave that night. The very nice tow truck driver says we can go to their shop. I agree and go back there, avoiding the angry owner. The staff was very nice and let me even see what was going on as they fixed my belt. However, they did not properly install my belt. $230 and 100 miles later I realize my belt was not fully placed over a pulley, it then splits and rips through my crank seal, spilling oil all over my vehicle for the next 100 miles till I got home. At Toyota the next day they properly replaced the seal and belt for another $650. Long story short. Owner is a jerk, staff is very nice but messed up on a repair costing me an additional $650 in damages. I would advise going somewhere else.

We asked for a tow at 1 pm at 3pm they showed up with a flatbed... need to take my old VW to shop…read moreto see if it's worth working on, or selling it. They showed up in a flat bed , the driver was so large it would have caused him a heart attack to move it! Then I called AAA they sent another time 4:45 , they called me from the towing company saying they would not tow, as it tags are not current due to accident. Not sure if it worth fixing . P C

Amazing experience took in my car to get an estimate. Staff was friendly and attentive.read more

I cannot say enough great things about Pro Tow and especially Luis, my tow truck driver. What…read morestarted as a stressful situation quickly turned into a smooth and reassuring experience because of his professionalism and kindness. He turned a tough night into a manageable one, and that makes all the difference. Highly recommend.

Late Saturday afternoon, Memorial Day Weekend I returned from an extended absence from home and my…read moreTesla's battery was completely empty. Fortunately for me, AAA sent Sierra from Pro Tow. Because of the battery being completely empty nothing in the car worked and Sierra was required to find workaround because even the front trunk wouldn't open! His kindness, resourcefulness and commitment to service is enormously appreciated. Many thanks and highest recommendations!