If needing a tow can be pleasant this was the best experience I've had . Kevin is awesome. Showed…read moreup quickly, took good care of my car and got me to my destination. Highly recommended!!

DO NOT use this towing company if you care about your vehicle…read more We called Southland Towing for a flatbed tow after our car got a flat from a pothole. The dispatch process started around mid-afternoon and we waited a while, but the real issue was the driver's operation and handling once he arrived. While loading the vehicle onto the flatbed, the driver slammed the front end and caused significant damage. This wasn't a minor scrape -- the damage was serious enough that we're now dealing with a costly repair estimate and an insurance/claims process. What made it even worse was how the driver responded afterward: extremely nonchalant, downplayed the situation, and acted like it was no big deal. He even made comments implying we should be "grateful" it wasn't worse. No accountability and no professionalism. If you're calling a tow company, and you're already having a bad day -- the last thing you need is a driver who adds thousands of dollars of damage through negligence!! We will not be using Southland Towing again and I strongly recommend calling someone else before you decide to give your business to these guys, do better.

Hector went above and beyond. Thank you per quality service…read more Highly recommended and experienced.

- **If your car ends up here, double-check every line of…read morethe invoice.** I didn't choose Seven Star Towing--CHP did. That's how this place operates: they're contracted by law enforcement, so you have no say in where your vehicle goes. While the staff weren't rude (Erika in particular was helpful once I raised concerns), the overall experience was frustrating and felt like a **rigged system with no accountability.** They initially charged me **$953.63**, including: - **Over 2 hours of towing**, even though the trip from my location to their yard shouldn't have taken that long. - **Four full days of storage**, starting on April 11--even though, based on my later review of my Tesla's Sentry Mode footage, the tow didn't even happen until **11:23 PM on April 11**, and my car wasn't in the yard until **after 12:38 AM on April 12**. I caught the **invoice discrepancies while sitting in their office** and pointed it out. After some back and forth, they refunded **$112.38**, which tells you everything--you have to catch their errors in real time, or you'll be overcharged. Even after I paid, I waited **nearly an hour** to get my vehicle released. The staff themselves weren't the worst part--it's the fact that this place operates with **zero consumer choice and minimal oversight**, and you're expected to just pay and go. If you ever end up here, **review your paperwork closely** and, if you can, **check your own dashcam footage.**

Prompt service and professionalism is what makes quality service. Thanks for your assistance while…read morein a time crunch.

Very friendly, did an outstanding job and are very reliable! Quick on time as well! Very happy with…read morethe service

I needed a tow at 7 pm on a Tuesday night, had bad experiences with AAA so I looked for a…read moredependable independent service. A few other services quoted over $200 for a 8 mile tow and wait times for at least 2 hours. A&J was quick to respond to my call, fair quote and tech showed up in half hour as promised. Mike was great, fast and courteous, all what you need when stressed over car problems.

Who needs Charlie's Angel's when CHARLIE IS THE ANGEL…read more Shout out to this man - he helped me feel very safe and secure after dealing with the difficulties of getting your vehicle towed. The area where A&J is located downtown LA is not very warm and welcoming - especially when it's past 11 PM. Charlie made sure I was taken care of, stayed with me and talked to me until my vehicle arrived. I greatly appreciate your service and will not forget you.

I wish I could rate Titanium higher than a 5-Star rating! Richard arrived early, was so patient and…read morekind. He was so fast loading my vehicle, our conversation during the tow was fun. I felt so relaxed and safe. It felt like having a friend's help during a stressful car repair experience. I will always turn to him if I need any tows in the future. It is rare to find such a great person in any industry, and he is without a doubt one of the best.

Hopefully this post is seen by the owner. I called the company to complain about a driver who was…read morein a left turning lane when the light turned green, the driver decided to not turn left but instead drive fast through the light to get back in the lanes going straight which ended up with cutting me off just past the light. The driver gave me the middle finger after I took a photo of the side of the truck to get their phone number. The company dispatched person I spoke to addressed the issues however, he called me a derogatory turn during the conversation, unprovoked.

My car was dead and it was pouring rain. I was on the roof of a 8 story parking garage. I googled…read morethe closest place and I reached Vallarta. A Nice man said his brother will call me. He called right away and arrived 10 minutes later. His tow truck was too big to fit in the garage so he brought a poratable charger upstairs. When that didnt work he took the battery out of his truck and brought that upstairs. Finally my car starts. All for $70. You are my Angel in a crisis. THANK YOU!!

My rear brake on my 1974 Chevy pick up was seized. I needed to get it to a brake shop I called for…read morethe towing service they showed up quickly. The driver was very professional and knowledgeable he was able to put my truck on the flatbed within minutes. I would say this towing company is the best in Los Angeles. Jose Sanchez

I've used Westside Tow more times than I can remember. Always a first-rate experience…read more Tonight for example. I as going to go get a quart of milk, so we wouldn't be out for tomorrow morning's breakfast. Started the car up - click- nothing! Uh-oh! But I couldn't see that I'd left anything on. Lights, radio - everything seemed okay. Still, it must've been me, right? AAA sent Westside Tow, and after the tech guy jumped the battery & looked at his meters, he had me try it again a few times more. Also had me turn my lights on, without his jump battery gizmo attached. Front lights were 100% bright. Welp - turns out, it wasn't the battery, but the starter! The battery was fine, completely charged. But he said I should bring the car to the mechanic tomorrow/ASAP, because the starter was randomly getting stuck. Good thing I found out tonight too - because I was about to lend it to my brother to go work as a substitute teacher tomorrow, and he could have gotten stuck across town with a broken starter! Five stars and two thumbs way, way up for Westside tow - saved my patootie - again!

Our car broke down in a super scary spot on the freeway transition from the 10 to the 405. While I…read morewas using the stupid AAA ap trying to wave too fast cars away, Sia arrived and towed us to safety. He was very helpful, came 45 minutes faster than our scheduled tow truck(even though he IS AAA) and took us to a mechanic. Thanks Westside Tow.

CWT...City Wide Towing just serviced our mini van for battery issues. The technician was fast,…read moreknowledgeable, and friendly. I give them a 5 Star rating.

Excellent customer service from Danny and Phil. These guys were friendly, efficient, and took…read moregreat care of the stolen car! Made the stressful situation upon arrival by explaining where the car was abandoned and went thru what damage was done to the car. Thank you guys!!!!!