There is a nearby doctor who specializes in a treatment that is of great help to kids with…read morePANS/PANDAS (the doc is great). He uses OBSC to administer these treatments. Despite being told otherwise by the insurance company and the doctor's office, OBSC insists that the parents are on the hook for money they are not. They flat out do not care, because they know that parents will travel across the country for this treatment, and if they have to get more than one treatment, OBSC can hold off the scheduling of future treatments over the parents' heads until the Center has properly shaken down the parents. Even after being told by the insurance company in no uncertain terms that OBSC is wrong for doing so. It's shameful. Or, as they told us this week, "it's a business."

Totally Impressed! Nice, friendly and courteous staff. Really impressed with the ease of getting…read morean MRI appointment the same day I called and the fast turn around with getting the imaging results read and faxed to my provider in less than 24 hours. Outstanding!

The facility was clean and the staff was professional. A special shout out to the technician that…read moreadministered the MRI as well as her assistant. She was both Patient and extremely professional.... Made an incredibly stressful situation for my wife into an excellent experience. Thank you again !!!

5 stars. Salt Creek Medical Imaging with Mike has been the ONLY imaging company I deal with for…read moreMRI/CT work. I'm 74 and have been in those machines for many images in my lifetime. Pleasant staff and top notch owner who takes the time to explain the complexities of his equipment to my total and complete satisfaction. Douglas Robertson

Radiology clinic with MRI equipment. Came here with a mammogram patient. The medical staff was…read morefine, the receptionists were a tad unprofessional. They didn't seem to realize the people in the waiting room could hear their casual conversation. They also don't seem to know basic manners in terms of addressing patients using formal titles and last names, just assuming an informal first name use, and raising their voices to talk to anyone middle aged or older as if assuming dementia. I understand that it's hard to keep staff on hand, and no one has time to train front-end workers in civility and proper manners, the quality of the screening is what is truly important.

I visited this location before work, I was in and out. As soon as I around Jackie got me registered…read moreand went over my insurance and how much was expected of me at this visit, phew I appreciated that because I might've needed another test. Kathy the tech who did my Ultrasound, was friendly, pleasant and knowledgeable. She put me at ease and was able to answer all my questions. What a personality. The facility was pristine, no garbage lying around, the seats had cushion in them and they were stain free. This will always be my first in-network choice.

I came here for an MRI. I arrived on time.The desk clerk was very pleasant, efficient, and…read morewelcoming. The MRI tech Elizabeth, however, was very brusque, abrupt, and rude. I was so taken aback by her " drill sergeant" manner. It was beyond off putting. Try a little kindness Elizabeth.

Great service; kind staff, wonderful experience. Timely appointment. I really liked the fact the…read moreskilled technicians make it easy to get in and out and not be any pain during a mammogram. Desk staff very polite. Mammogram tech eased the stress of the moment. THANK YOU!

I have been going to Dupage Imaging for the past 20 years, a majority of my appointments were when…read moreI was diagnosed with Hodgekin's Disease back in 1993. I recently had to have a Thyroid ultrasound, due to a preventative test done at work, along with my past history involving radiation treatments. Had the ultrasound and received the report. I told the technician about my medical history, including the fact that I had radiation to the chest and neck area. The report itself is not detailed in the least bit, and only notes the reason for the scan was a preventative screening I had. There wasn't any notation about the radiation treatments, and how that could affect what was on the report. My primary care has recommended that I go see an endocrynologist, and everything from square one will have to be explained. It seems everyone in all industries is in such a hurry to get things done, and is not willing to put in the extra detail to make their work complete. This is a medical report that will get passed to different docs, yet is missing some pretty important information. Having a live person available to talk to would be helpful also, but again cost cutting measures involve automation therefore big lack of customer service. For routine tests and xrays have never had any issues, but this recent experience showed lack of detail. The type of medical facility should not be one that skimps on information given to patients and especially to doctors for analysis.

I have had two MRI's in my lifetime. First one was in one of those torpedo tube units. Kind of…read morefreaky to say the least. I can definitely see why people get freaked out about them. Claustrophobic to say the least. These new open MRI machines are really nice. No closed in feeling. Folks at Westbrook Open MRi are great. I got in, waited maybe 5 minutes and was taken back to the MRI room. Got on the table, was slid back into the machine and away we go. My 30 minutes was over in no time. They have lockers for your personal affects while you are having your MRI done. I would definitely recommend Westbrook to anyone needing an MRI. Cheers!

I went for an MRI for my neck at another facility within my medical group a week ago. I've had an…read morean MRI in the past for my knee so I knew what to expect. Here's my experience at the facility within my medical group: I breezed in for my MRI, they place a cage over my neck which snapped into the bed, put headphones on (the procedure is loud), then rolled me in a "tube", my nose was only inches from the wall and it was a bit dark. I'm somewhat claustrophobic, but this was awful, immediate panic attack! I tried for a moment to stay in the tube, then asked the tech to pull me out to catch my breath. I tried it again, the procedure started, but I just couldn't lay there for 20 minutes and asked her to stop and get me out. I was trembling afterwards for awhile, and affected by the whole thing for days including nightmares. I could have asked my Dr for a Valium but that's not for me. I researched online and found Westbrook Open MRI close to me. I went in apprehensively, expecting the experience to be a little better than my last one (I also needed to get the procedure done!). I met with the tech, she was wonderful! She asked questions about my condition leading me to get an MRI, walked me into the MRI room and explained everything and what to expect. The machine is open on the sides, the canopy is still close to your face, but there's a light inside which helps tremendously. She kept asking if I was ok, and gave me tips I could do to feel better. I got thru it and even calmed down while in the procedure. I will definitely go here again if I need to!!

Just went there yesterday for my teenage son who had the FKelly Karas-Hedrick who is a DNP a (nurse…read morepractitioner with a doctorate degree), is the kindest and coolest professional urgent care provider with a bedside manner so positive, it's rarely seen in urgent care! We have seen her once a year or twice a year for three years for my two son's various flu and other injuries. We are so grateful she is there. Please don't leave, Dr Kelly! If every provider were like her, our medical field would be serving all patients SO well. Here's why: She always thinks of everything without me even asking, from meds, to at home things to do, to a school note, without hesitation. She always makes a little bit of small talk with my sons, but it's like she really cares. Bonus: The place is clean, the front desk staff is friendly, calm and efficient. They smile and are efficient and great with insurance and I haven't ever received a crazy bill from them ever. The wait time has never exceeded 15 minutes. We are out within 45 min including payment and lab tests. I am not getting paid by them to say all this stuff LOL haha! I don't know anyone there either....but I just have to call out this example of urgent care DONE RIGHT. Dr Kara's-Hedrick, DNP, please always continue being the best urgent care provider we've seen! To the staff: Stay well and take care of yourselves and know that your job MEANS A LOT to the community. Your kindness and helpful demeanor makes all the difference when we are feeling ill!

Top of the world at a prime location ASAP because the best medical team to assist me with my careread more

I can not say enough good things about SmartLife Medicine and Dr. Vogt! I can't get over the…read morepersonal attention, the help and relief I have received with my many aches and injuries over the past few years. I saw Dr. Vogt recently for a combination of hip and groin pain. He didn't want to just treat the pain, he wanted to figure out what was causing it. He ordered imaging for me and talked directly to the radiologist to better understand the report so he could help me figure out how to best treat it. He's awesome. A+++ rating!

Dr. Vogt is a very good doctor. He has fixed a few of my ailments. But his front desk staff could…read morebe nicer and more polite to the patients who are spending a lot of money to come without the possibility for many of insurance coverage.

I needed to get in right away since hubby and I share a car; and we have a child needing to be…read moredropped off at school at 8:45am. I arrived 20 minutes before 8am, when doctors start seeing people. The woman at the check in desk (Debra) was very kind and helpful. She took care of everything, told me I was second & directed me where to go. No one was called in until 8:10am. The woman they called in first came after me and the other woman. Then, 3 more people went in (1 being the woman ahead of me & 2 individuals that arrived afterwards). I checked in with the front desk to see why I hadn't been called. Debra inquired. They called me next. The male nurse took my vitals and was friendly. After he left though, I wanted in the room to see a doctor for another 15 minutes. Checked with the desk; they said someone would be in soon and that there was someone with an emergency they had to attend to first. Doctor saw me for 5 maybe 10 mins max. She was nice. I just really hate how long the entire process took and was charge $50 for all that waiting and such short time seeing the provider. Considering I arrived early and was the second in line, this shouldn't taken as long as it did. I get that medical offices are understaffed; however, the fact that people were called in before me who arrived afterwards, that's unfair. Walk ins should be seen according to the order in which they arrived. I'd give this a one star review if it wasn't for the friendliness of the staff.

this review is for the good experience i always have when chris does my blood draw. he's…read morepersonable, kind, and excellent with his ability to somehow not make it painful!

Went there twice for an iron infusion due to anemia. I was taken care of promptly and the nursing…read morestaff could not have been nicer and more attentive. I noted that not just with my own care, but the care they were giving others, some of them very elderly. They went out of their way to make sure I was comfortable and didn't have any concerns when I left.

I recently took a genetic test and had some concerns and questions about the results. An…read moreacquaintance recommended Dr. Lakhani to sort through it all. Making an appointment was easy, and I was contacted via email prior to the appointment about the results. I emailed a copy, which I ended up seeing in my chart on the day of my appointment. Dr. Lakhani was very personable and down-to-earth, but also very professional and extremely thorough. She answered all of my questions, even drawing out diagrams and taking notes for me! She ordered blood work and personally called me back with the results. I know I'm not her typical patient, but I felt attended to and like my questions and concerns mattered. I very highly recommend her!