Efficient front desk assistance, the nurse was helpfully inquisitive, and the nurse practitioner…read morehad perfect bedside manner. Even the xray tech gave good instructions to get the best images. I was in and out in a timely manner and still felt like everyone wanted to help me be well. The waiting area and exam rooms were clean as well.

Don't take your children to this Midwest express clinic, Natalie sanfratillo works there she likes…read moreto make things up after not even examining them and calling DCFS on you she misrepresents herself as a doctor when she's a nurse practitioner.Be very careful go to the emergency room instead of here.

Terrible hospital. They do not care about there patients. We to ER with extremely high blood…read morepressure. They sent me home. Was admitted to a different hospital the next day.

BEWARE dr Latoya duncan is a scam went to my appointment on Wednesday for inhaler and vitamin D I…read morethought she sent it to pharmacy come Monday I call do y'all know she charged my insurance a phone visit just to put my prescription through that's a scam I didn't want to give 1 star

Ebony the ER nurse was very attentive and talented. The hospital experience was slow. But, it's…read moregood to see talented nurses such as Ebony! I give the hospital 2 stars but Ebony the nurse 5 stars!

Don't recommend; they are very unprofessional and they basically don't do their job. They…read moremisdiagnose my wife during her pregnancy causing her to stress more, told her to come back for a SCHEDULED APPOINTMENT but when see came they told her she's not a patient of theirs and told her the person she was supposed to be seeing isn't available until September; this is after we've spent over 2 days basically in the er, we had to go back to the er and basically do everything that's she did before for them to misdiagnose again!!!! 1000000% don't recommend !!!!!

Where do I even begin? Waiting forever when I was the only person in the place AND made an…read moreappointment. Or the fact that when I finally did see an NP she was barely in the room for two minutes. Then I see her recording our whole conversation on her iPad without disclosing to me that I am Being recorded. I could have let all this go if they had actually helped me but that was not the case. My throat was so bad and swollen I couldn't talk and had to have family come with me to communicate. Since I didn't have strep or Covid they sent me on my way with no meds or any kind of advice other than take advil and rinse with salt water which I had been doing for two weeks already. I had to pay $175 to be seen for two minutes and walk away with no remedy. Fast forward two months and my card was charged another $75 without my consent or any kind of notice. I called and complained for them to say it's policy and what I signed for when being seen. BEWARE! In the end I had to go to a different doctor and it turned out I DID need meds, I will be contesting the charges with my bank for fraudulent since there was barely any services rendered and the services received were less than adequate. Stay far away.

First time and last time coming to this location for sure...how do you have appointments open for…read morepretty much for hours and then we pick one and wait for over an hour to be seen??? No one was at the front desk for 20min when there was a line. Hospitality terrible. Go ANYWHERE other than here. Unless you have hours to waste.

We were told that they wouldn't prescribe medications and that they would only recommend OTC meds…read more Or we could see our primary care physician or go to the ER. So what is their purpose? Totally worthless!!

This place is great. I was able to easily walk in and get a COVID-19 test. The staff was helpful…read moreand informed. This is a hidden gem also for job related health needs (pre employment testing).

Ingalls is now UChicago…read more I have been loyal to this medical center for over thirty years. I have witnessed many changes; upgrades and improvements to the facility as well as the hiring of more highly qualified specialists. Slowly and carefully dealing with the recent passing of my birth mother, my care team has advised and ordered many tests. Most of us are aware that roots run deep. My mom suffered with heart issues and one of those issues caused her death. I arrived early for my bloodwork and EKG. I have two follow up appointments next week and will keep you posted. Everyone is always so nice and professional. They take really good care in making me comfortable knowing my fear of needles. There is one thing that recently disappointed me. That is finding out that my primary care physician is retiring at the end of this month. Something I was not aware of. The receptionist kept stating that a letter was supposed to be mailed out. I'm happy I will get to see her next week, say goodbye and wish her well.

Went in (round 11pm) with what I found out from the urgent care center I went to 2 days after going…read moreto this one with influenza A and a bacterial infection. Not a lot of people there. Long long wait. They ran many (odd) tests and bruised up my arm with attempts to over IV me and draw blood. Took a week for that to clear up. Told me they could not give me meds and sent me home same day with Flonase. Got home. Threw up. Fell backwards. Crazy coughing. Heavy lungs. Tried to tough it out but breathing was becoming difficult. Had my sister take me to a different urgent care and they immediately found very low sodium and influenza A and a bacterial infection. Gave me meds and a sodium IV drip and I Stayed overnight. I Felt much much better. I would have died if I went another day. No joke. That's really bad service. The quality of the care is dangerous. Go someplace else.

Very friendly folks with a full staff. Called ahead and got in right away upon arrival. New owners…read morefrom the previous outfit, Franciscan Expresscare. Very clean. Intake process was very fast. Monica the Nurse Practitioner was great. Stated that they do a remote follow-up in 2 days. Will definitely come back for any other urgent care needs!

Dr. Watson helped my non verbal autistic with X-rays. The staff was patient, kind and…read moreknowledgeable. They were close to closing time but I called ahead and they didn't hesitate to tell me to bring my son in. There was no wait and they gave a great quality of care. I will be going here from now on and I highly recommend parents of special needs children bring them here if they are looking for a good urgent care. All of the services of the emergency room without the stress and waiting.

This place sucks...i was checked in within 10 minutes and waited an hour and a half and never saw a…read moredoctor, got so frustrated I left. 6 or more employees hanging around and doing nothing....find an alternative to this pit.

Bunch of incompetent workers. Because i previously HAD a medical card and now as of January 1st…read more2017 have United Health Care, they didn't want to see me. They didn't even ask for my member ID number for my insurance. They were just quick to turn me down. How unfair! All i needed was a physical to start my clinicals for my nursing program and they refused me. My appointment should've never been scheduled in the 1st place. I was told the day before my appointment that i wouldn't be seen.