I went there for treatment of a severe nosebleed. Because of the bright red towel I was holding to…read moremy nose (blood!), my waiting time was minimal, and they got me back to a bay in about two minutes. The staff was caring, professional, and kindly, and did everything they *could* to make me as comfortable as they might... when I was evaluated by the Lead Nurse (? I might have her Title wrong), she got right to the point: they couldn't really help me. This is not A "Bad Thing", and nothing I would *ever* criticize them for - it's professionalism. They recommended I go to CDH ER, and offered to call me an ambulance - I decided to just drive the truck over there. Then, they equipped me for the trip, providing a bib and a clamp to help staunch the bleeding. (Those items ended up not helping much, but that's an issue between me and my truck.) Let's review their performance: * "Could they have done better?" - I really don't think so, given the circumstances. * "Was the Wait Time Excessive?" - Absolutely not. * "Was I treated by the 'right person'?" - I believe so. Her diagnosis and advice proved to be correct - I spent most of the following week at CDH. Summarizing: 1. Like ANY Urgent Care Facility, they are probably somewhat short-staffed. Think about this from a Business Perspective - as a manager, paying staff, would you want to spend your budget on "maximum staff headcount, 24/7/365"? Of course not! So, there will always be a wait. 2. While you're waiting, other patients with issues greater than yours will always take precedence over your issues, increasing the wat. That's called "Triage". I learned this a lifetime ago, watching "MASH" on the tube. 3. Remember that other people view Urgent Care as an alternative to Scheduled care. Witness another reviewer here, who commented "I can usually see a provider in 30 min. It's great for non-emergency care." SO - If you're cheesed about this facility, speak to her, instead. OR, speak to me, who ended up losing circa two liters of blood that day, and was in danger of bleeding out - we are the people who were in your Entitled way. In the end, Northwestern Immediate Care did / does its job: well, professionally and with compassion and care. Yeah - call me "woke". I subtracted a Star, just because they should have known about my nosebleed when it started, and came my home to stop it. Grrr.

Dr. S is such a kind person! The nurses are really wonderful too. The entire staff are genuinely…read morevery good people who are really concerned for your health. It honestly feels like I was revived back to life. They really can do miracles in a small clinic.

I needed to get in right away since hubby and I share a car; and we have a child needing to be…read moredropped off at school at 8:45am. I arrived 20 minutes before 8am, when doctors start seeing people. The woman at the check in desk (Debra) was very kind and helpful. She took care of everything, told me I was second & directed me where to go. No one was called in until 8:10am. The woman they called in first came after me and the other woman. Then, 3 more people went in (1 being the woman ahead of me & 2 individuals that arrived afterwards). I checked in with the front desk to see why I hadn't been called. Debra inquired. They called me next. The male nurse took my vitals and was friendly. After he left though, I wanted in the room to see a doctor for another 15 minutes. Checked with the desk; they said someone would be in soon and that there was someone with an emergency they had to attend to first. Doctor saw me for 5 maybe 10 mins max. She was nice. I just really hate how long the entire process took and was charge $50 for all that waiting and such short time seeing the provider. Considering I arrived early and was the second in line, this shouldn't taken as long as it did. I get that medical offices are understaffed; however, the fact that people were called in before me who arrived afterwards, that's unfair. Walk ins should be seen according to the order in which they arrived. I'd give this a one star review if it wasn't for the friendliness of the staff.

this review is for the good experience i always have when chris does my blood draw. he's…read morepersonable, kind, and excellent with his ability to somehow not make it painful!

I brought my 6 month old son here because it was recommended by a friend, but we will never be…read morereturning. The front desk staff and nurses were very nice, but the provider that we saw was awful. She didn't listen to anything that I was trying to tell her about my son's symptoms and simply dismissed everything. She made me feel like I was wasting her time and didn't help us at all, basically said to go home and wait for him to throw up again. The visit was a complete waste of time and money and we left with no answers and no path forward to make my son better. I recommend going somewhere else.

Great experience at this kids' urgent care. I brought my daughter in with a bad flu and heavy…read morecongestion, and the doctor was very patient and thorough. She gave her a nebulizer and waited until she could properly hear her lung sounds, which really put me at ease. We never felt rushed, and everyone was kind and caring. I'm very grateful for the care we received and would definitely recommend them to other parents.

"Didn't know this urgent care was here. Great people. The doctor I seen was Sheena Eettickal. What…read morea great lady ! I will be going here when needed in the future"

From the owner: " Suburban Medical Group - Immediate Care and Primary Care. Welcome to Suburban Medical Group, your…read moretrusted healthcare partner in Carol Stream. Immediate Care Services We offer immediate care services with extended hours to accommodate your unexpected medical needs. Primary Care Excellence, Your health is our priority. Our board-certified primary care physicians are dedicated to building lasting relationships with our patients. From preventive care and routine check-ups to managing chronic conditions Why Choose Suburban Medical Group? Experienced and Caring Healthcare Team Convenient Immediate Care Hours Personalized Primary Care Services State-of-the-Art Medical Facilities Commitment to Your Well-being"

Greetings to you all: Let's face it, no one wants to be ill. However, if you are sick, you want to…read morereceive high-quality care expeditiously. On December 10, 2025, I visited Endeavor Health Care Intermediate Care on Naper Boulevard in Naperville, IL. This was my second visit. I returned for care because I received exceptional care during my first visit. My response concerning my visit on December 10th is WOW, WOW!!!! I received top-notch, high-quality care and services from the second I walked in the door! Once I entered the building, I was greeted by Norma, the receptionist, with a big, warm smile. She set the stage for a warm, nurturing environment. After checking me in, she assured me that I would be seen shortly. She was not kidding! I was called before I could take off my coat and be seated. This was about one minute after check-in. Jackie, the Nurse Technician, was kind and informative as she escorted me to my room and during my initial assessment. Jackie ensured that I was relaxed and did not need anything. Once she was finished, Sandy, the Registered Nurse, entered the room in about three minutes from the time Jackie concluded her initial assessment. This is unbelievable. When Sandy entered the room, she brought in a ray of sunshine! She is a positive, charismatic, caring, and competent nurse. Her skill set and professionalism put me at ease, which made me feel confident that I would once again receive stellar healthcare. Sandy anticipated my questions and managed my expectations as though she could read my mind. Based on my symptoms, she ordered tests. In seconds, those who were required to perform the test appeared. Debbie, the X-ray technician, escorted me for an X-ray with a smile and performed the specific test with care and tenderness. Debbie escorted me back to my room with graciousness. In three minutes, the provider appeared! This was astounding considering that the clinic was busy! When the provider, Godwin Flores, entered the room, he did not disappoint! He further illuminated the room with his smile, care, and concern. He thoroughly examined me, and I could tell that he reviewed my medical record before he entered the room because of his questions, answers, and plan of care for me. Assessing someone's record before evaluating a patient tells you that Godwin Flores is interested in providing the best possible care for his patients. Unfortunately, not all providers do this. I received world-class, second-to-none, seamless care from Endeavor Intermediate Health Care on Naper Boulevard on December 10, 2025. I am simply over the moon about the care and service I received. I was in and out of the clinic in less than 30 minutes. I am a retired Health Care Quality Executive. I know high-quality care when I see and receive it. Hooray to the staff at Endeavor Intermediate Health Care, Naper Boulevard! You are the flagship immediate care clinic for Illinois. There is no one better than you. Take a bow! If you want world-class, seamless healthcare from competent staff, go to Endeavor Intermediate Health Care on Naper Boulevard in Naperville. I could have gone to several other clinics nearby, but they are not like Naper. read less

I've had such great care here. Great care from the kindest providers. Not just ear infections and…read moresore throats, although of course those too. But even more serious issues. Earlier this yr, I was hooked up to an EKG after an Rx I was on sent my heart rate and pulse crazy. I felt I was in very good hands there. A huge comfort because it scared me to death. I'd rate this place a 5 if the waits weren't so insane. I took my daughter for blood work this summer and we were there for more than an hour and a half before we were seen for labs. For labs? I've never waited for more than 20 min anywhere else. Especially puzzling because the waiting room wasn't very full. Don't use this Immediate Care if you're wanting immediate care. It's more "eventually we might get around to you" care. But once you're seen, it's at least great care.

Had a Sunday appointment for an MRI and it was the best experience I've had across the board! Ease…read moreof check-in, the MRI tech was professional, informative, comforting just all around amazing! The facility is huge! It's clean, seems to offer much in the way of care. I came out of my way for this facility and convenient appointment, I am so glad I did!!

Just the very WORST Health Care provider possible…read more I was unable to schedule an appointment because there os just an endless phone tree There is no human being available to answer What would ANYBODY do in.an EMERGENCY???!!!???

Northwestern Medicine Central DuPage Hospital. I was admitted early this July 2026. Words are not…read moreenough to describe this hospital. This hospital is huge, from the emergency area to the main sections and patient rooms. The place is amazing and clean! When I was admitted to my room, it was way better than any hospital I've been to. It's enormous! The blinds, room temperature, window shades, TV, nurses' station, and lighting are all controlled by one patient remote control, among other features. They are so advanced compared to other hospitals I've visited. The equipment they use is far more advanced than what I've seen in other hospitals. I hope I don't have to be sick, but if I do, this is definitely the place to go! My attending doctor, Dr. Kaiser, is one of a kind. He listened carefully to all my concerns and made me feel at ease during the visit. I've never felt more comfortable discussing my health issues. He is one of the nicest doctors. In terms of personality, he has a very pleasant way of communicating with his patients. He provided me with exceptional care from diagnosis to recovery. He also ensured that I understood all options before proceeding. Very knowledgeable about what is going on with me and knows what is best to help me feel better. His staff followed up to check on my recovery--amazing service! These nurses (Katie, Jaimini, Erika, and Niro) and the PCF staff (Connor, Jay, and Matt) who attended to me are one of the reasons I would highly recommend this hospital. They contributed significantly to making my stay here pleasant. These nurses & PCF staff are amazing; they have exceptional personalities when dealing with their patients. They always wear a smile and consistently check if I need anything. In some hospitals, unless you call them, the staff may not stop by to check on you. Nurses and PCF staff like these make the profession look good! I want to thank all of them from the bottom of my heart. I also want to mention the housekeeping staff Esperanza; when she walked in, she had an exceptional personality. She introduced herself and even brought a mini 4th of July hat as a gift to her patients, which she purchased with her own money! Northwestern Medicine Central DuPage Hospital social workers are amazing! They called me on the phone to check if I was okay and if I needed any assistance getting home. They offered their services if I needed help. Now, that is exceptional. The food is incredible! It feels like I'm in a hotel. The menu is impressive, offering everything from a liquid diet to a full regular diet. From what I understand, they have their own assigned chef preparing the meals, and a dietician ensures that everything complies with the doctor's orders. To summarize, Northwestern Medicine Central DuPage Hospital is one of the best! It's the best hospital I've ever been to. There are many positive reasons to highlight; the hospital itself is huge, clean, and has amazing patient rooms. The quality of care provided by the doctors, nurses, and PCF staff is a significant reason why I would highly recommend this hospital. If I ever need hospital services in the near future, this is the place to go! Thank you so much, Northwestern Medicine Central DuPage Hospital. You have made a big impact on my stay, making it pleasant and comfortable! THANK YOU Omar JL

I was there in December for colitis (still to be diagnosed at the time). While there was a long…read morewait time in the ER, I can honestly say that I have never been to ANY ER in ANY hospital where the wait was quick. It always seems to be a very minimum of 2 hrs. I was there late morning on a Sunday; it took about 3 hours to be seen. Once I was put in a room, thing proceeded quickly and I was very well cared for. When they diagnosed my problem, I was admitted and I swear the care was so good that I didn't mind being there at all. I will never go to another hospital unless I am travelling. In my opinion, CDH is the best, with kind and qualified doctors and nurses and the finest care around.

I went during COVID restrictions and it was a great experience! Friendly and knowledgeable staff,…read morequick service and clean facility.

Made an appointment in-line and went in for a pretty bad cut that Was self inflicted cutting…read moreveggies last night. Ugh! The person who took care of me, Joanne was kind and gave me some better bandages and advice for care and treatment. I originally waited in my car and was called when to come inside btw... I also received a tetanus shot which was probably long overdue since middle school. All in all the visit to the clinic was successful, the medical staff was courteous, and efficient. Stop in if you're second guessing yourself! Beats the ER for minor injuries and illnesses!

I appreciate the doctor & staff at this this clinic. My family & I have visited this clinic a few…read moretimes while not feeling the best & I have had really good care here. The doctor & staff listened & addressed our concerns accordingly. I would recommend this clinic as I recognize the same stag through the years.

They tried to charge me after they were paid by my insurance company…read more Instead of charging me for my copay they sent it to a collection agency. I would never trust them again.