DON'T BUY FROM THEM !!! I paid 7k cash for a Durango.. not even a full 2 weeks and the transmission went out. They'll tell you it's past inspection knowing it'sa lemon. THEY SELL LEMONS!!! THEY SELL LEMONS!!! read more

When I test drove my new car, I noticed it shifting hard. When I got back to the dealership, I mentioned it to, Dennis. He said it was normal for the newer cars to shift like that. Fast forward to October, on my third day at my new job, my transmission goes out. I called Midwest, told them of the issue, the guy I talked to was willing to help me get it fixed with half the price my regular shop would charge me. Great! I'm happy with that. My car broke down on Monday morning, I phoned Midwest on Tues. At that time, they said they'd start working on trying to find me a new transmission. I gave them the car's VIN so they could look it up. Wed.. I call them that morning to see what's been found out, I start getting the run around. They said they have a truck that can go get my car, asked for the address where it is. I had the one guy's number there that sold me the car, Joe. I had text Joe to see if they'd gotten my car picked up, no reply. So I called my shop to see if the car is still in their parking lot,, yup, car is still there. So I call Midwest and left a stern message asking why they hadn't picked up my car yet. They call back saying, "We said we COULD help, not that we WOULD". Thurs.. I call them that morning. Got the run around some more. Joe tells me they could have things figured out by noon. Noon comes and goes, no communication from them. I call, Joe tells me that they need a code to figure out what transmission to get, he said he called my regular mechanic and he was being an "idiot and complete dumb ass". I called my mechanic to get the code, my guy tells me,, there is no code, all they need is the last 8 digits of my VIN (which I gave them on Tues.). I call Midwest back to tell Joe that. Joe then tells me, that in order to figure out for sure which transmission to use, they'd have to call a dealer and the dealer will probably charge them $50. to get that info. Joe, in this fake sweet voice, tells me, if I were to call the dealer, since I'm a female, that they probably wouldn't charge me. He tells me to, "use my female charms" to get it for free. I told him, that with the $1200. I'm about to fork over for the transmission you guys can surely afford the $50. to find out what part is needed." Told him to call me when he got things figured out, thanked him and hung up. Somewhere in that conversation, Joe also told me that the owners were kinda "pissed" about the review I had given them when I bought the car. (The rocker panels are all rusted out, they didn't bother to tell me that, so I did give them a 1 star review on their FB page. When they said they'd help me, I deleted it to give them a chance to fix things.) Thurs after my talk with Joe, I put up on FB my frustrations at being told to use my "female charms". My friend goes on their page and leaves a review, not 5 minutes later, I get a call from Joe, saying because of my friend's review, they've decided not to help me. I told him they weren't really helping me anyway. I posted a new review. I also lost the new job. read more

Midwest Motors - Used Car Dealers Near Me - Saint Louis, Missouri

My friend bought a car from Midwest motors because she couldn't afford a new car, or to go to a lot with a better reputation- or a warranty. Now she can't afford anything because she lacks reliable transportation to work. Warranty or no, a respectable business wouldn't shun a customer and certainly wouldn't tell them a customer they needed to use their female characteristics OF ANY KIND - FOR ANY REASON - to get her car worked on, or even to gain advice for fixing a car that shouldn't have been sold in the first place. A customer trusted this company even after her base instincts said, hey, this transmission feels little rough' and Dennis told her that was natural with newer cars! It's disgusting and you should honor your commitment to sell a reliable vehicle for what you're charging, especially after these completely inappropriate responses! To a customer! Also, buyer beware, the owner has a lot of friends leaving 5 star reviews on their website to offset bad ones! read more

DO NOT BUY ANYTHING FROM THESE SHYSTERS. Drove a car off their lot, paid cash, and within ONE HOUR (even with a safety and emissions inspection) the engine blew, and it's inoperable. Towed it back to their lot and because sold "as-is" will not accept the car, return the money, anything. As-is only applies when you actually represent that something is in working order, not lie as to what a piece of crap you are selling to a kid spending his life savings. These people are getting sued now under the Missouri Merchandising Practices Act. Hopefully the judge will see things differently. read more

bought a car from this place that had issues they lied about. when asked for carfax i was told they had issues pulling it up. they denied the car being in an accident or having anything wrong with it. after test drive i suspected oil leaks to which they finally offered a written warranty to fix oil leaks to get me to buy the car. Midwest motors owner told me to drive the car a few days and oil smells would be gone. The car turned out to have multiple engine oil leaks. same week i tried having them fix the leaks but they denied anything being wrong despite the obvious signs of leaks in fact they had excuse after excuse to not see the car. the oil leaks started causing other issues with the car. in one occasion i had their own mechanic come repair a serpentine belt that was torn due to it slipping because oil was leaking directly on it. car needed repaired in order to pass inspections. their mechanic then told me he had worked on this car prior to me purchasing it and that the car in fact had engine oil leaks and would continue causing further issues if not repaired soon.that was confirmation that this dealership knew about the issues but lied to me. I missed days of work, gas, payed rides and spent a lot of time trying to get them to honor this warranty. A year later they cut all communication with me, claiming i had drove the car around (out of state) put miles on it and anything couldve been wrong. all were lies i never trusted the car to even go out of town let alone out of state.. they failed to acknowledge that i tried since the week i purchased the car to get it seen by them. I then had an attorney write them a letter to honor the written warranty to repair oil leaks or i would be taking them to court. Without a choice they had me bring my car in , kept a week to get a special tool needed just to end up; taking out the whole engine without my consent. almost 2 years after purchasing a defective car they took it in with NOTHING wrong with it other than oil leaks, they were suppose to repair! however they decided to keep car 2 weeks and return it with check engine light on, water pump replaced(which had nothing to do with oil), leaking coolant, and non drivable do to timing chain placed incorrectly along with other issues. Im a single mom who made it clear i was struggling when i purchased this car and needed something RELIABLE... i have now lost my job due to no transportation, struggled with bills, my kids are out walking in this weather, i have no way to appointments and important things. Ive tried having them be responsable for the current repair costs totaling over $4000 and all they did, owners,(Demal and Al) was insult me, humiliate me, take my money, lied on me, sold me a defective car and lied about the condition, Demal even slammed his door on my hand when i went to get my car because i refused to sign his bunch of papers. and they deny responsability to all damages they caused to my only vehicle! regardless of ALL evidence i have collected against them. WORST PLACE EVER..i noticed some reviews is their own friends or family i would just avoid this place all together they have no heart and only want your money but of course they will promise whatever and be the nicest to get you to buy.I will not be the one to let this go i have little ones i need this car for. BUYERS BEWARE! read more