The office is very well kept and clean. The ladies at the front are also extremely welcoming. The…read moreprocess is fast to be called up and Grace in particularly is very kind. Will be recommending the office to others!

NY Best Medical is helping our company immensely with the compliance of our caregivers. NY Best…read moreMedical is able to receive, complete and keep track of caregivers who need to complete their annual physicals and return the required paperwork to us virtually through our portals. Our company is very pleased with the services from NY Best Medical and their swift responses.

Doctor Tamara Kramskiy truly listened to me and took the time to explain everything. She also…read morepatiently answered all my questions. I greatly appreciate her attention to detail and her genuine care left me with a very positive impression. Thank you, Doctor.

Horribly rude front desk staff. Older Russian woman degrades patients non-stop…read more REALLY long wait times even with an appointment. Filthy seats in the waiting room soiled in dirt, particles and whatever else. For a medical office, the waiting area is incredibly unclean. If they do not change the front desk staff, they will be losing even more business.

This used to be the hospital everyone avoided for my entire life in NY but since they've gotten…read morethose grants years ago and began hiring better staff and making improvements on the hospital, I guess it's gotten better. My mother was just recently admitted here after suffering a stroke and a couple of the nurses in the step down unit were absolutely phenomenal. Two worth mentioning are Dinara (not sure about last name) and Artem Shmulyarenko. The two of them went above and beyond to take care of my mom and make sure she was being treated well and I was being updated about what's going on because I live in a completely different state. A few cons about this hospital though are : 1. The vascular surgeon needs to be replaced. For over a week he kept doing ultrasound scans on my mom and then refused to intervene and they were about to send her home until a neurosurgeon got involved and said absolutely NOT do NOT let this patient leave without help because she's going to have another stroke. So because the vascular surgeon didn't want to do anything, the neurosurgeon did and he ended up saving my mom's life. 2. It took FIVE days for me to get a call back from a doctor while my mom was in step down unit. FIVE days is unacceptable especially when the patient has limited English, none of the English doctors are coming to tell her things with an interpreter and she had no idea what was going on and I couldn't get any answers because the nurses couldn't tell me details that only the doctor could tell me and the doctor wasn't calling. After I finally flew out to NY to be in the hospital in person, I noticed that the doctor definitely had more than ample amounts of time to call me and let me know what was happening because the patient (my mom) was confused and had no idea because she COULDNT UNDERSTAND, especially after a stroke. 3. The social worker Lilia or Lily or whatever her name is was VERY pushy the entire time. To my mom. To me. To everyone. Wouldn't let us get a single word in. Was very rude on the phone and at one point in a very rude tone told me "I wasnt done speaking" at which point I told her I'm at the hospital and she's more than welcome to come speak to me in person. I asked her for her number at one point and she said "no". What kind of a social worker refuses to let you have a way to contact them?? 4. Front desk staff is SO rude. Can't explain anything. Yells on the phone. Hangs up on you. Just rude overall. I wish I got the name of the one guy who hung up on me 4 times because I would've loved to see what he would do in person. Overall, I'm glad my mom is out of there. I'm VERY grateful for Dinara and Artem and the neurosurgeon who wanted to help my mom and did.

It's was my first time in this hospital and I don't know from where I am going to start because. I…read morewent there a company my daughter in law for supposedly food poisoning. The Food poisoning ended up as I am going to be a grandma, the news made me so excited that I ended up in the ER as well as my daughter in law. Unfortunately the quality service in this hospital is awful worse than I ever imagined from the started to end all the staff are terrible and unprofessional. The place is dirty the service to patients are horrible. Please don't go there the FDA need to review this place ASAP

seems to be a nice place , very helpful, nice staff ,my best friend Vanessa E . goes here . She…read morelikes it She doesn't have any complaints. so far so good

most unprofessional office I ever encountered! withheld medication refills and I was just there 5…read moremonths ago, I am a young patient. to add to it all the office staff including the manager Faina refused to help or give meds until the doctor came back from vacation. How they resolved it... they hung up on us not once but twice!!!

Doctor Yuly Chalik not so good(Surgery). He doesn't care much about his patients. I do not…read morerecommend to see this Dr. Staff acts unprofessional back in 2019. Hope they change....

Don't recommend the location at 107-15 Jamaica Ave, Richmond Hill, NY 11418 for the following…read morereasons: (1) The entire staff is unprofessional! (2) Tardy - patients have to wait at least 45 mins to 1 hour to be seen; even though, scheduled appointments are given. Patients are there before the medical staff shows up and when the medical staff shows up - they are sluggish and slow as they try to organize themselves for the patients who have a scheduled appointment. (3) Don't practice SOCIAL DISTANCING - too many patients are booked for the same time causing the waiting lounge to be crowded and cannot sit / stand the CDC recommended distance - 6ft - from one another. (4) We are still in the pandemic and they would not allow a phone conversation simply to discuss results. Unfortunately, I have been here a few times, so I know for sure that my reasons listed above are valid. And I am willing to have a discussion with anyone who thinks different.

My husband scheduled an appointment specifically to see the doctor. However, when he arrived, he…read morewas seen by a nurse practitioner instead. When he asked why he wasn't seeing the doctor he had made the appointment with, he was simply told that the doctor was busy.

Very unhappy!! Made an appointment for my husband for last…read moreFriday, received the day before call about rescheduling for this week. Explained to receptionist that want to see another doctor, because 2019 visit experience was very unpleasant- very long wait and short exam with medications that my husband is allergic to (that was mentioned in his chart). Anyway , receptionist convinced me to schedule with dr. Chalik as he is a very good doctor. He might be good, but cares less about his patients, because this time it was another HOUR AND FIFTEEN MINUTES wait without explaining , and as I was told later when called to complain, only TWO patients in the office. My husband heard that Dr. was on the phone in his office instead of seeing patient. It might have been an important call, but the same happened in 2019 appointment. That is not mentioning that we received copayment bill from previous visit just last week - thats over a year later! And we did pay on the spot, as was asked prior to even getting to see a nurse. Obviously is not getting back! And do not recommend this office and this doctor

During a recent training run, 17 miles, which I had planned from uptown to Coney Island I had a bit…read moreof an accident. At mile 12 I had to jump over and avoid clobbering a small kid on a scooter who lost control and came right at me. My head hit the edge of the sidewalk and curb which resulted in a gash above my eye and numerous abrasions. As stubborn as I am I wiped the blood off my face, took a few minutes to make sure I was ok, then completed the run. Took a different route to end right by this CityMD in Brighton Beach. The care I received here was terrific, from the front desk, to the nurse who assisted, and the doctor who stitched me up. Ended up with six stiches which has healed up nicely. Clean facility, they got me in quickly, and accepted my health plan provider with just a small co-pay. Very professional and courteous staff during my visit.

I'm going to copy and paste from a review I left elsewhere:…read more I found out I had been exposed to COVID-19 yesterday as my work shift was scheduled to start, so I dropped everything and got on line at this CityMD location. The staff here did their best to accommodate everyone--the sidewalk is narrow due to MTA construction and it was VERY cold. The staff distributed hand warmers to people outside and managed the line (there were a lot of old women trying to cut the line). The staff was patient, and I am grateful, as my brain ceased to function after several hours in the wind. Inside, the PA was kind and helpful. The doctor apologized and was also very kind--it's not his fault there's an Omicron spike. I had a rapid test and a PCR, and the doctor swabbed very gently. I was grateful and I'm impressed. It makes me feel better about my own efforts to test at home with the Binax kit, and it puts the other CItyMDs (where they just jam it up your nose with no disregard) to shame. I had my results in less than an hour. I found that there was a lot of signage about wait times in the office, and the entire staff was VERY communicative. It has to be HARD to work at CityMD right now, and I am grateful for their care.

Dr. Faisola is amazing . Dr Giri the endocrinologist there was life saving for me I've been her…read morepatient for 15+ years his 2 years . but the staff is horrendous. The secretaries seem to think they are doctors and seem to think they know better about your care than you and your doctor. I needed prior authorization for a medication it was coded incorrectly and when I called to have them fix the issue as per my insurance company, I was told I didn't need the medication and there's nothing they can do. I then called my doctor who said he'd try to fix the issue. I've been without my meds for 6 weeks and have gone backwards with my health. But according to his clerical staff I don't need the meds. Maybe I should go to the hospital is what they said to me.

I love brooklyn comprehensive been with them when they were on 16th street and I plan to stay with…read morethem. Love Dr Fasola,

Amazing Dr. I love the wbtire office. They speak Cantonese, mandarin, English…read more Dr. YONK is very busy but he's definitely a keeper as a PCP. He has great referrals also, and he would work with you with recommendations based on your needs. He has great bed side manner The front desk girls are very helpful and kind . Everyone in there is very pleasant. My mother goes there also, she's the one that recommended me thisnplace It gets very busy in there and people get hangry lol because most of the appointment you have to be NPO But everyone tries their best to get you in asap.

over billing for office visit, and they only has rude and non- professional NP there.read more