BEWARE!!! I got my car detailed from this place about a…read moreyear ago! And I have mold in my car now. They gave me the traditional clean, I think with leather cleaner. My car has been smelling like mildew for a so long and I have not been able to figure out why, I had no idea. I just flipped my mat around to see and they put cleaner on the back side. The vacuum marks are still on my trunk so they did clean my trunk, but the inner side of the mat has mold. I will have to get this professionally cleaned now. Do not go here. Bad cleaners, seems to be no professional cleaning tactics taught. They probably hire just anyone.

I called in the morning, during the week, and was able to schedule that same day!!…read more I gave Sabastian's work 5 stars due to Great customer service, attention to detail, excellent work! He even lightly buffed scuff marks under the door handles. I own a Subaru Forester. (SUV) I highly recommend Universal Detailing.

Was able to call for a walk in appointment on a Saturday! It's so hard to find a great hand wash…read morecar shop that does not charge a crazy amount in Columbus so I'm extra thankful I found this place. Will definitely be coming back!

I brought my car in for interior detailing and I was very impressed with the result. The staff was…read morekind and professional and the pricing was very fair compared to other services in the area. I have an auction car that had stains on the seats from the previous owner. The last place that I got my interior detailed was not able to get the stains out but Sammy's got it done. My car looks and smells brand new! 100% recommended their detailing service.

Did a great job getting my used vehicle looking new! The interior was so clean after this young man…read moredetailed my vehicle. He has reasonable prices and is very responsive via text. Support local business and give your vehicle some TLC.

Best carwash in Columbus. The new owners have figured out all of the major issues. Great washread more

Spot Car Wash exceeded my expectations with their impeccable service. The attention to detail left…read moremy car spotless inside and out. The staff was friendly, and the efficiency of their process was truly impressive. I highly recommend Spot Car Wash for an exceptional car-cleaning experience. After the cold front and the snow, my car looked better than it did off the lot. Have been back twice already!

I've used them twice now - and man, their work is top notch. Hands down, worth every penny. It…read moresmells and feels like a new car. So much little grime and issues that irked me - and they just leave me smiling like a goof. Fantastic work!

They've detailed our vehicle twice now and as always did an amazing job! Highly recommend.read more

After drying, my fabric seats looked worse than before I took my car in. I called to have them fix…read moreit, and after another ~30min appointment, they are still significantly stained. Otherwise, the job showed little attention to detail, and I had to wipe my windows off after how greasy they ended up. You'd think they would do better for $175. Attached pictures are my seats after the detailing job AND follow-up.

I have never had my car detailed before so my expectations weren't very high to begin with. I had…read morejust accumulated enough dirt over 3 years that it was beyond my ability to clean myself. However, the service I received was far lower quality than I could have done myself. I called about a week ahead of time and made a reservation. They told me to bring it in between 8 and 9 AM instead of asking me when I could bring it. However, despite having an appointment, it took them 6 1/2 hours to have the car available to pick up. I'm also not sure why dropping the car off was necessary and the only option given when they HAVE a waiting area. Their location is not near anything so not having the option to wait there meant I either had to walk several miles or take Uber/Lyft to a place I could wait (which isn't easy with everything closed for COVID). A few minutes after dropping it off, they called me to tell me that because one of the floor mats was muddy, it would be an extra $35. I mean, yes, the car is dirty. That's why I brought it to you. It was nearing time for them to close and I began to wonder if they would have it done that day. Finally, at almost 4 PM, they said it was ready and that I HAD to pick it up by 5 (even though they close at 6?). This was an issue because without a car I had to haul ass back there on foot. When I picked it up, I was told that there would be another additional charge for using a card. One of the workers put my floor mats in the hatch and I was ready to go. I did notice that it didn't look like they'd swept the floor mats but it was a minor detail so I let it go. They also told me they didn't clean the glove box because there was "stuff in it". Upon starting the car the airbag light was on which it wasn't before. I started noticing obvious spots of dirt that shouldn't have been possible to miss. Every surface looked like it had been wiped with a wet rag and the water allowed to dry creating streaks and water spots everywhere. Every inch of all the windows was spotted like this. Then I found brown water and hair in the emergency brake boot. The more I looked at the car, the more I saw they missed things that were so obvious. There was even a clump of mud the size of a shoe showing through the grill. The lack of detail and the apparent lack of care was disappointing enough but the seat belt light was the major concern. After some Googling, it turns out it's fairly common for the seatbelt system to be damaged by detailers and it is not a cheap fix. I emailed them that night letting them know and asking if it was something they could fix or if they would reimburse me for what the dealership would charge to fix it. After two days I had received no response from them. When I picked up the car, the upholstery was noticeably wet. My pants were soaked and the passenger seat was wet to the touch. Even after two days, the seats are still wet in the crevices. They either used WAY too much water or they waited until the absolute last second to detail my car. If that's the case, what was the point of making the appointment? The final straw was the floor mats. After letting them dry in the hatch as instructed, I went to put them back in. They had removed the mud from one of them but the bottoms of the rear ones were caked in mud on the bottom. I thought it must have run off while they were washing them and then dried like that. I spent more money, going to a regular car wash and sprayed them off myself. They dirt came off easily as well as a CASCADE of mud from both of them. They hadn't even cleaned them. At all. And charged me $35 to not do them. Overall, while they did make the car better than it was, they did a very poor job and didn't do some of it at all. They also like to raise the price but not tell you until you go to pick it up. There's really no excuse for not responding to someone's concerns about your service. They've lost my trust.

I've been here twice and both times it got the job done…read more I love having a clean car and normally do it myself but every once and awhile I'm too tired so this place is perfect! I've used the $23.99 service that covers the console and dash. The reason I'm giving 4 stars and not 5 is because both times I've driven away, I've noticed super obvious things that weren't cleaned. Then I have to clean them when I get home. Not a huge deal but knocks off a star. The team of service members have been professional from start to finish both times I've been there. Definitely appreciate that!

Do not come here if you want a regular car wash. You will wait for an insane amount of time. I just…read morewanted a basic car wash, and waited about and hour and a half, and it's hard to leave the line once you've committed. They don't have a way of separating the express wash from the lengthier ones, so you are stuck behind everyone getting a full experience wash. The place is definitely designed for individuals wanting a more extensive car wash experience- and maybe my opinion would be different if that's what I elected to do. It's not efficient for those of us wanting a quick wash. Will not be returning, as I value my time more than the price. They also manual unfolded my automatic mirrors, which definitely made me jump, because they are not supposed to be manually handled like that.

Very surprised by the extra service they offer upon entering and exiting the car wash. They clean…read morewith a scrub brush certain areas before entering and hand dry the car upon exiting. For $10 I think that's a great deal! Will definitely come again!

Paid for interior & exterior detailing- upon picking up my car the exterior was NOT washed. When I…read moreasked them to run it through the wash they forgot to put windshield wiper protectors on the car so the back wiper arm broke entirely off of the car. The manager offered 10% off services, And requested to keep the car over night to complete the exterior wash in the morning. We were not offered a full refund, we were not offered car rental service coverage- no car for 24 hours for them to do the correct services. The vehicle parts need to be ordered in which will take additional time to be replaced. I also noticed other customers coming in during my encounter concerned with the service they received. Needless to say, I would not recommend using this car detail service.