BEWARE!!! I got my car detailed from this place about a year ago! And I have mold in my car now. They gave me the traditional clean, I think with leather cleaner. My car has been smelling like mildew for a so long and I have not been able to figure out why, I had no idea. I just flipped my mat around to see and they put cleaner on the back side. The vacuum marks are still on my trunk so they did clean my trunk, but the inner side of the mat has mold. I will have to get this professionally cleaned now. Do not go here. Bad cleaners, seems to be no professional cleaning tactics taught. They probably hire just anyone. read more

Universal Detailing - Mold growing - Auto Detailing Near Me - Columbus, Ohio

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I called in the morning, during the week, and was able to schedule that same day!! I gave Sabastian's work 5 stars due to Great customer service, attention to detail, excellent work! He even lightly buffed scuff marks under the door handles. I own a Subaru Forester. (SUV) I highly recommend Universal Detailing. read more

Universal Detailing - Auto Detailing Near Me - Columbus, Ohio

Sébastien and his crew were friendly, responsive, and exceeded my expectations! The team went above and beyond to bring a ford explorer that sat for 2 years back to life! They released the rugs and seats over and over to remove deep down stains, cleaned and hydrated the thirsty leather. Exceptional!! read more

Universal Detailing - Auto Detailing Near Me - Columbus, Ohio

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They removed the stains from my seats and dashboard. My car was ready hours before our scheduled pick up. My car was ready in record time. The interior looks better than ever. I paid for an interior and exterior cleaning including under the hood. They didn't disappoint. The service was great. My only issue was that the car was running so, my gas drained but other than that I would definitely recommend here. read more

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I was late to my appointment and you all were very accommodating when I called ahead about it. Your supervisor and owner met me outside when I arrived. He gave me the run down on how you all would do everything and an estimate of when they would be done. He Texted me with photos throughout the cleaning process. I Came back to get my car and he told me how to help speed up the drying process when I got home. Overall a great experience and a great job done. read more

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I have a 2008 BMW M3 with low miles that I bought new and am keeping as a collector car. I recently moved to Columbus, and decided to get the car a full detail at this shop (back in August). I'm just getting around to writing this review because I'm getting the issues created by this shop fixed now. Positives: 1. Decent price. Would have been inexpensive but then they really pushed for a tip - with the tip price was just okay. 2. Decent cleaning Negatives: 1 - When i showed up (with an appointment) the person who manages the shop and needs to be there to start a job was not there, and i had to wait an hour. 2 - When they called to say the car was ready, i came back and still had to wait 20 minutes. 3 - They left a very noticeable scuff on my front passenger seat. this pissed me off. 4 - I had a small scratch repainted by another shop 5 years ago. the repaint spot survived 5-6 other detail jobs but this job for some reason this shops work took the new paint off completely and now the old scratch is visible. Overall - if you have an old car that is not in great shape and you don't care about - take it here and they will do a decent job for a good price. just don't tip them too much. at this point i wish i could take back the tip as i'm now going to have to take the car somewhere else to get the seat scuff fixed and the scratch repair redone. Also if you value your free time, i would stay away. read more

Today, I took my 2016 Honda Pilot in to have the interior detailed. Overall, I'm happy with the end result. However, I can only give 4 of 5 stars because the package I paid for included having the windows cleaned and they were just as dirty as when I dropped my vehicle off. Also, when I made my appointment online, I was given a 2.5 hour estimate. When I got there, I was told it would be closer to 5 hours. Thankfully, I was able to swing that, but it would have been nice to get a more realistic figure ahead of time. One other issue I had was that when I arrived to pick up my vehicle, it was running. Since they aren't paying for my gas, I would have preferred it to be off until I picked it up. My only other complaint is that they cleaned my rubber floor mats with something that made them EXTREMELY slick. I almost slipped just trying to get back into my vehicle. read more

I deliver lease cars for a living. So I'm never in the same place, don't know my way around, I'm not familiar with local businesses. I got really lucky finding Universal Detailing. I arrived an hour later than they were expecting me, but they took really good care of my customer's car inside and out. They cleaned off several states' worth of bugs, conditioned the leather seats, and got the carpet and mats looking like brand new, and within my company's budget. read more

Universal Detailing - Auto Detailing Near Me - Columbus, Ohio

They did an incredible job inside and out on our Highlander. They got some nastiness off our leather seats that had built up under our car seats. I'm sure that required extra effort. The car still looks great a couple weeks later read more

This was one of the best experiences I have had dealing with a company in a long time. Sebastian was very responsive and accommodating. The quality of his work is spectacular! My new to me car looks better than I thought possible, it looks better than new! I highly recommend Universal Detailing. The fact that Sebastian is such a nice man is icing on read more

Universal detailing was such a great experience. I called them around noon and they were able to get me in by 2:00PM. When I came to pick up my car (which was done around 6:30. Keep in mind it was very very dirty.) It looked brand new. I was shocked. WIll definitely be coming back again. read more

This is the second time I've used Universal Detailing and it was an even better experience than the first! I was able to make an appointment on Thursday for a Saturday cleaning (which is always a hard thing to do), and I really needed to take my car In for a trade so I told Sebastian it really needed to look it's BEST. He had my car for 8 hours and he did not disappoint. I have a VERY light beige cloth interior (which I will never do again) that had a lot of stains from spills I was pretty sure weren't going to come out. I also let my dog in my car so the black floors were pretty much covered in dog hair. I also eat in my car so I wouldn't be surprised if he found French fries in between the seats along with whatever else. Let me tell you- it was all gone. He said it took him multiple attempts but they finally came out. I have a quick thought to not even wanting to trade in my car. He even power washed the engine and got rid of all the oil spots. He cleaned the spare tire even and in between the seats. He did a great job and very reasonably prices! Hard workers at this place! You won't be disappointed! read more

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This is my second time going to universal detailing. I'm very happy with the results. Very good customer care. They give me a ride to Easton so I could do some shopping while I waited. My cars clean in and out. My 2011 Honda Accord actually looks better now than when I bought it from the dealership. Also My last car which unfortunately was totalled out in a rear end collision was so clean even after 6 months that my insurance adjuster give me top dollar for it. She told me the interior looked brand new. Highly recommend. read more

Universal Detailing, the owner Sabastien, and the whole crew did a superb job on detailing/deodorizing my car. I can second everyone else who gave a 5 star rating and say that I have never in my life had such a thorough and beautiful cleaning job performed - whether on my car or my HOUSE. Simply amazing work and I will recommend them to everyone I know. 10 stars really! Not only was the work excellent, but the people there are so kind, warm, welcoming, and generous of spirit. Thank you thank you thank you! read more

Wow, I don't have enough good things to say about this place! I brought my car here in May and they got me in after I called last minute to have it done in time for mother's day and they squeezed me, and somehow did an outstanding job so quickly! They were quick, professional and the car looks brand new. I moved to Houston later in the month and purchased a new car I've been leasing and spilled a big coffee stain on it. I tried to find a place out there to compare to the quality I got at Universal and was disappointed... I paid 200$ and the stain was still there and they didn't even clean the trash out of my car. I tried following up and they blocked my number and flagged my yelp review. I thought the stain would never come out. I drove home for the holidays, and sure enough, these guys got me and the stain is no where in sight! I am so happy I decided to call while I was home and get this done. Their work is consistent, professional and outstanding. They take pride in their work and take time with the small details to make it a truly exceptional experience. I will be driving home a few times a year and I will ALWAYS take my car to Universal read more

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We have three large dogs that we take on road trips in our SUV. We hadn't really cleaned it in over a year. Booked the 4 hour package. They worked it over for 7 hours! It looks brand new! Customer service was wonderful and I would recommend to anyone. read more

Universal Detailing did an excellent job cleaning up our (very dirty) car, both inside and out. I have few complaints about the detailing itself, but I can't give a full 5 stars because of communication issues. After scheduling an online appointment, I never received a confirmation call as it said I would; I had to call them myself to make sure the appointment was happening. After that call, they said they would call again in 5 minutes to confirm, but didn't call for an hour and a half (shortly before the appointment time). And I had to call them around the time they closed for the day to see if the car was done - they didn't call me to let me know. However, they were all very friendly and helpful in person, and did a very good job with the car. I would certainly go back, I just wish they'd be a little more responsive. read more

I had a great time here. They have fair price according to others. I thought it was gonna take at least 4 hours but they were very quick and fast. I like the service and wonderful team. read more

They went above and beyond. I had the most awful cleanup job and after receiving this vehicle and thinking I'd have to find a new one they made a 12 year old SUV almost brand new. The previous owner had destroyed it and they brought it back to life and something I was proud to have my little one in. It was an impossible task made possible and the white glove service was wonderful. When I'd even mentioned one tiny area to touch up, they got me in immediately. You won't be disappointed by their attention to detail and very hard work. read more

I wish I could give this business 10 stars!!!! Never in my life have I had a detailing company do such an immaculate job on cleaning ANY of my vehicles!!! They are not only extremely good at their job but are very friendly and awesome customer service! I think everyone should go to them for all their vehicle needs read more

I can't remember how I found this place exactly, prolly through yelp. But have been bringing my car here for like 2 years I think now. I always work with Carl who makes sure everything is taken care of. I think Because I'm so close to their shop They are always able to pick my car up and and drive it to their shop, detail it, make it shine, and then drop it off. Talk about convenience and feels like VIP service. I get their great wash and wax special every couple months and my car looks brand new every time. You can't beat their specials and price for what they do. If I wasn't moving out of state here soon I would use them forever! read more

Found this place on yelp, been wanting to detail my car this business offered everything I wanted at a great price. Got stains out of my seats, and the engine looks news. Car looks great if you want to get your car clean at a great price this is the place!! Plus really nice people working there. read more

My car was a disaster prior to taking it to this shop. They worked a miracle by making it beautiful again. I couldn't believe I got an appointment the next day after calling. I was very late, but my car was still accepted. The owner is so nice and accommodating. I would definitely come back! read more

I recently had an incident at jiffy live where they spilled oil on my engine during an oil change. I came here to get a detail and get the engine cleaned off. The owners of the shop are very friendly as well as the detailers. They let me know that it would be no problem to clean the engine off and fully detail the vehicle. The staff worked diligently and was very meticulous about their work. I was very pleased with the work they did. They also let me know that they do regular washes as well. Which is awesome, because it is hard to find a place in Columbus to get your car washed. I highly recommend them. This comes from someone who is very particular about their vehicle. read more

Universal Detailing - Getting buffed - Auto Detailing Near Me - Columbus, Ohio

Friendly, great results, very accommodating. Met all expectations and went above and beyond.

Since I've started driving, I've detailed my own car. Because my schedule's busier than usual, I decided to trust these guys with my business, my money and, most importantly, my car. I had forgotten to clean the change out of my middle console, as I keep it there in case I have to pay for parking meters, so I hoped they would set it aside and return it to me upon completion. All of my change was gone (I keep at least $5 to $10 in change) and the lid to my gas tank was damaged. To top it all off, I had tried to call/text the owner several times about replacing my change and repairing my damages, but never received a reply. I'll definitely stick to cleaning my own ride if this is what my experiences will be like with auto detailer going forward. read more

They did a great job cleaning my car. I run a lot and have a dog so my beige seats needed to be cleaned and figured the rest of the car could use some attention as well. The seats are now clean and my car looks almost new again. I also really appreciated that they could pick up and drop off my car for me which really accommodated my busy schedule. Thanks Sebastian! read more

Found them on yelp and decided to go there because of their five star rating. I agree with that rating. Wonderful people. Hear service. Thanks!!! read more

The guys were awesome. I was able to get my SUV detailed in short notice. It was finished in a timely manner. They did a great job and my SUV looks brand new. read more

Just had my 2005 Ford Explorer detailed (both interior and exterior). Carl and his staff did an excellent job. I was able to drop it off at their shop and they were nice enough to bring the vehicle down to me in Grove City after it was complete. Everything looked great. The leather interior was clean and soft again, the inside smelled like new, and they even steam cleaned the engine. Exterior looked fantastic too! They are really nice people to work with and the price was very reasonable. Highly recommend! read more