My teenage daughter was driving through Joplin and her tire pressure started dropping fast. It was…read morea holiday, and I called Road Runner Tire, they said send her in we will take good care of her. They were great with her and she was back on the road in 20 minutes. Thank you!!

Manger Pueblo and worker Jr. puts wrong tire on my car. Talk to manager Steve and Travis they said…read moreto call back when Pueblo come in after 11 a.m. Ask for a refund they refused to refund me my money back. Worst service ever. They lie and tell people one thing and totally do the opposite. You have been reported.

Absolutely horrible place asked them to get my jeep drive able after it stalled out on me in dollar…read moregeneral parking lot on Main Street...had a rebuilt transmission in it warranties for two years and the two years mark is up on that warranty 01/15/2026....they have kept my jeep throwing more things to do with it and making me pay almost $1400 now just to find out from the guy who rebuilt my transmission that Kevin's auto repair is taking me for all my money and he needs to fix my transmission now. I've already paid Kevin's auto repair $425 for nothing and wasted so much money and stranded living at my job since 12/16/2025!!!! Kevin's auto repair are criminals fair warning. This has ruined my life! Response: first of all not living in my jeep I have a home in Miami, OK but uber is damn expensive back and forth to home when I work 12 hour shifts as a crisis specialist! Asshole! I could have fixed the Tran pan later! You're not helping me at all you're hurting me more and more. I could have been told it was the transmission the day it got to y'all!!! Self righteous jack ass and I was told later that it would only cost $312 for the safety switch!!! So more lies!!! And the driveshaft has nothing to do with driving back and forth to joplin for work I haven't been to Disney since last summer when I found out I have to get a modified front driveshaft for my jeep and when I do go to Disney I stay on trails that are not rough for it! I said I had money to repair it but after I was told it was only going to be $312 I paid my bills for the month! And I never said I have no responsibilities that is a lie too!!!You're absolutely evil. My hobby and what I do with my jeep to cope with the stuff I see for work is not negligence it is absolutely self-care for me to be out in nature so I can help folks. Which of course you don't understand at all clearly. I was trying to stress to you the importance to me of my jeep not be judged by you!!!

This is the second time Kevin's Auto has saved me. Kevin did an engine swap on my Kia a few years…read moreago and never had an issue after that. This time I bought a cash car, and the guy who sold it to me, screwed me. Then I took my car to Dry Fork, only for them to lie to me and try to take thousands. Kevin's was booked out for weeks but they got me fixed the next day for under $500. I'm so grateful and I'll keep letting everyone know.

quotes me 100 dollars to fix ignition coil, thought it was pricey but said okay I'll do it, show up…read morehe says I forgot to add something so it'll be 150 I grit my teeth but swallowed it and said okay that's fine then a 12 year said he was charging you wrong it's gonna be 210 and we won't match our quoted price I was DEVASTATED i couldn't drive my car away wh so what was I suppose to do?! I'm a autistic mom of 3 and that family owned business DOES NOT CARE ABOUT FAMILIES I can't stress this enough go somewhere else you've been warned

My wife and I are new to the area so we don't always know where to take our vehicle for service. We…read morewant somebody we can trust who does good for the community cares for their employees as well as the customers. Small family owned businesses like this or what keep America running. I am a navy veteran and I know this company does great things for first responders and military veterans. Not only are they good at what they do work wise, but they are good at what they do internally. I had my oil changed nothing more nothing less Everything went smooth. They did refer me to a company to install the windshield. They did a perfect job everything went well. If I could give 10 stars, I would. You definitely get quality work at a great price this place is top-notch. Jason Stone

They are fair and give quotes before starting any work on your vehicle. The first time my vehicle…read morewas there they didn't even charge me anything because they wanted the transmission checked on it once I got that safety switch replaced they were willing to fix the rest of my repairs and they're even making sure it isn't just things needing cleaned better for it to work properly first before they charged me for new parts. Thank y'all for y'all's kindness and care.

I took my truck into their shop after getting a check engine lights scanned at o'Reilly's. the…read moreengine light was for an o2 sensor. The shop said they needed to replace the turbo for my truck as that could cause the issue. After paying $2,700 for the turbo replacement. I picked up my truck and every time I start my truck there is now a loud clicking inside the cab from what they say is an accustom that is now bad by pure Coincidence which it was not making that sound before I dropped it off and has been making the sound ever since And the second time I turned on my truck after picking it back the check engine light came back on for the same o2 sensor. after asking them about it they said they didn't swap out the actual sensor to make me not waste my money. they said they ran a test on the sensor after installing the new turbo and it was good but it wasn't even 13 hours after getting it back that the check engine light came back on. Then they went ahead and charged me another $239.02 to have them fix the issue. THE SAME ISSUE I ORIGINALLY TOLD THEM TO FIX.

**Caution** Today, I went to AutoHaus for a simple…read morestate inspection and to have a reverse light bulb replaced on my car. I even brought my own bulbs--this should have been a quick, easy job. Instead, I was stuck there for an outrageous hour and 17 minutes for something that should have taken 20 minutes max. And that's being generous. I've changed these bulbs myself before. It's a 5-7 minute job with two bolts to remove. The inspection itself? 10-15 minutes, tops. Then came the real slap in the face: $76!! $12 for the inspection. $64 for labor. - TO INSTALL BULBS I PROVIDED. At no point did anyone bother to tell me how long this would take, or what it would cost. And when I rightfully called them out on it, the employee had the nerve to be dismissive and condescending. Instead of addressing my concerns, he sarcastically asked, "Well, why didn't you do it yourself?" To which I replied, "Because I can't do an inspection myself, and I thought it would be easier to do them at the same time." For comparison, I called another local shop after the fact. They quoted me $10-$15 for the same job, plus the $12 inspection. And guess what? They would have had it done in a fraction of the time. Let me be crystal clear: AutoHaus ripped me off! They wasted my time, overcharged me, and treated me like my concerns didn't matter. If you value your money and your patience, take your business elsewhere.

I was quick with the review I posted. When the Autohaus team "fixed" my sons car in one day, we…read morewere shocked. However, once we got it home, it began dying, and acting so strange. The turbo wouldn't engage, car would idle all over the place and die. They thankfully had it towed to them, at no cost to us. They then said it was a solenoid. Got it fixed, car still wouldn't engage the turbo. My 17 year old son found the problem; they didn't attach the charge pipe. Needless to say, all my confidence in this place has completely fallen off. Their customer service is A1 tho

Two week ago I had my 2009 Toyota Corollas engine replaced at Hatfield and it's been running great…read more If you're tired of dealing with repair places and dealers that give you the run-around on what may or may not be wrong with your car visit Hatfield and they'll give you a straight answer. If it doesn't need replacing they won't replace it. These days it's easy to look out what prices on what parts cost and Hatfield doesn't overcharge you like you expect at the dealer. On the repair I paid what I was quoted. No extra, oh we forgot to tell you that kind of stuff. They work on your car like you would if you knew what you were doing. Over the years I've gone to Pep Boys, Toyota and Chevy dealerships and other repair shops and I would trust Hatfield to work on both of my cars if they break down. The rest of the car works fine so there was no need to get a new/used car. Since the engine has been replaced it runs like new, gets 31.6 miles to the gallon and is back on the road 7 days a week. I also got a warranty on the engine 1 year or 12,000 miles both parts and labor included in the price. Was also provided a receipt that included that engine had been replaced with the mileage, and the mileage that the car had on it when it was replaced if and when I sell the car.

This place is a joke.. They do shoddy work. The owner has the gift of gab and believes that he…read moreknows everything and customers don't. That's probably true for some, maybe, possibly, the majority, but there are those who do. They may not be "subject matter experts", but it's not rocket science. The owner, Dana, tries to paint himself t in the light and believes he's always right. He doesn't want the truth out there that may paint a bad, yet true, picture. He may have his hair share of happy customers, yet I'd be willing to bet, that summer of them have no idea what was, or was not done, they just "trusted" that the job was done, and done right. Please educate yourselves on the totality of damage to your vehicle has, what's needing find, what else may have been impacted, what's being done, as well as if it was actually done, not to mention if it was done properly, and professionally. Just remember, they're getting paid no matter what, whether it be you that pays, your insurance company, your deductible (you), and your insurance, or even the other person's insurance. So, I won't mention the insurance fraud that took place, I just ask that before you take your vehicle here, or any other place for that matter, please take the time to maybe learn something new. Your vehicle just may be YOUR LIFELINE, it's not theirs. Worry more about the mechanical, working parts that make, or help, the vehicle go down the road, not how pretty, or nice it looks. I couldn't give no stars, because overall, I definitely would have. Lastly, and this doesn't necessarily point to this business, just hopefully your decision making processes in life. This is for everyone that trusts people until given a reason not to. TRUST and RESPECT, both, should never be just given, it is to be earned. And no, I'm not saying to be disrespectful, I'm referring to TRUE respect.

They quickly did an estimate of my car as well as the damages, giving a fair price. The next week…read moreat the schedule date, as I didn't have any other available transportation, they allowed me to stay in the building until they were finished. The owner as well as the workers all have a great personality and are very knowledgeable on automobile repair. Highly recommend to anyone in the 4 state area.

This shop is full off unprofessional advisors who belong no where near an auto repair shop. I…read morehighly recommend to choose any other transmission shop in the Joplin area other than these clowns. Save yourself the headache & waste of time. If I were able to give a 0 star rating, I would.

A shout out to Don and his crew! Just like several years ago they took great care of my repair…read moreneeds the other day. Still the same dependable and honest service I remembered. I was called several times throughout the process and kept informed as to the problem and fix. Will I use them again? You bet your sweet bippy I will!! Kenman.