They were so efficient to get me in, and diagnose fix the problem before I was due to start work. Wonderful. Excellent kindness and service !!! read more

My family has trusted Frankie and Johnnie's for over 10 years with all of our auto service needs. Frankie and his team are polite, courteous, and knowledgeable. They turn around a service request quickly and always charge fair prices for parts and labor. I trust their advice and have never paid for something that wasn't absolutely needed to be repaired. We recently needed a new alternator installed and had our car towed to the shop. They assessed it within an hour, provided an accurate estimate on cost and timing before proceeding with the repair. We had our car back within 24 hours and are very happy with the work. I would recommend Frankie and Johnnie's to anyone looking for a trusted auto service partner. read more

The Most Honest review you will EVER read: I had an on-going issue with my FJ Cruiser I took it to Toyota Naperville & I believe they "Tried" to fix the issue, I was in 4 different courtesy cars, but the issue was never resolved I was desperate. I read over some reviews & selected this shop made an appointment took my truck in explained the issue the owner & I joked around a little & he made me feel like he was my UNCLE or family personally working on my truck 2hours later my truck was repaired I waited to write this review 4months later, because I've drove my truck to confirm NO MORE ISSUES, I would NOT go to anyone else Frank & Johnnie are not only good & patient listeners, but reasonably priced & will TAKE " CARE " of your vehicle. read more

These guys are great I taken my car here 3 times last time it was something that dealer only part . But took time to check it out drive at spent little time . They are fair on prices and not looking rip you off . All time spent and they put on rack and test . They didn't charge me a dime . Well I had shady tree mechanics try play games . But here you won't get it ! If need anything check these guy s out !! read more

These guys are top notch. Can't say enough good things about them. Never over charge and only do necessary work. No fluff to build repair bill higher. Switched to them over a year ago after being grossly overcharged by Clark's Car Care. I am so much happier and confident that I am being dealt with honestly. Don't hesitate to trust your car and wallet to them! read more

This place is amazing! The customer service is best I have seen. The pricing is very fair and affordable. They fixed my brakes and more for my car. I would highly recommend them. Best in Naperville! This will be my new repair shop! read more

Came in with a screeching belt and grinding brakes the day after Christmas (on a time crunch) and these guys got us in and out same day. Customer service was great and the prices for parts and labor were very reasonable. Would definitely come back again. read more

I just had my front brakes done here and Frankie was great. Very knowledgeable and did a great job on the work. I left my car there at 8am and it was ready by 11:30am on a Saturday. Very competitive pricing. I think I found my new mechanic! read more

What can I say about this place that's negative? Nothing! I came in and was taken care of immediately. I chatted with Frankie who was amazing and I felt like I was hanging out with my family. We laughed, we exchanged stories and in the end understood why they are perfect for me - in there everyone belongs. Not to mention that my oil change was handled in less than twenty minutes and was under $40. What?!? Is that even possible? I will only be coming here from now on and you should too! read more

I met these guys because I failed emissions. Not only did they fix the problem but Frank had the test done and passed when I walked through the door. WOW! Today I took the car in when I couldn't close the window. BRRR 1/12/22. They fixed for free :D read more

I should have reviewed this place years ago. You will never find a more honest auto repair shop. I've been taking my cars there about three years now and have never once regretted it. Frank makes you feel welcome and like you are a lifelong friend and will be honest and tell you what needs to be done when it needs to be done. No pressure for additional work that isnt required. The pricing is very fair and you won't find anyone else in the Naperville area you can trust with your car more then these guys. The only auto shop I recommend to friends and family. Thank you! read more

This is the best independently owned shop you're ever going to find. Their parts are sold at actual store price (if not cheaper because they bought in bulk) and their labor charges are very reasonable. They can be grumpy if you try to screw them over or if you're ignorantly micro managing them, but otherwise, they present you with options and are very receptive to your decision. No hustling or tacking on unnecessary stuff. In fact, just like Thomas said, both Frank and John have sat down with me at times and told me what can wait, how to extend the life of something, how to prevent something from happening, etc. They're also very good at giving updates and making sure you know what they're doing to your car at a given point in time. What else I found to be very helpful, is their bluntness. John once told me exactly how I broke the lug nut and stud off my tire/drive shaft (I tried rotating my tires at home by myself and was leaning to the side when first loosening the bolt). I didn't tell him either. He knew upon first glance. I felt silly admitting it, but he proceeded to show me how to properly change a tire. My girlfriend has a convertible and the windows started moving slower. John told her cars without solid support on top typically wear out windows fast because wind or people leaning on the glass will degrade the track in the door. Knowing the year of her car and typical life spans, John gave us a time frame so we knew when to expect to replace the windows (or sell the car). Anyway, they do it all. You need it quick, they'll fix it quick. You need to learn, they'll tell ya what you need to stop doing. You need to work on budget, they'll help you plan. If you need something big, they don't back down -- and they're located within walking distance of the train station in case nobody can pick you up. read more

I needed two front lights replaced and couldn't do it myself due to other parts being in the way. Frankie said the front bumper has to be removed on my car so the cost would be $196, which is in the range I expected. Much to my surprise when I picked up the vehicle the cost was only $152 as the mechanic said he was able to complete the work faster than quoted. That's very honest service and they could have easily charged me the full price. Will definitely take my vehicle there again for service. Good hours and convenient to the Rt 59 train station. read more

Great locally owned shop. Felt at home as soon as I walked in the door. Thank you so much for taking care of my brakes and resetting my clock ;) I will definitely be returning here for the maintenance on my car! read more

I will not take my car to get serviced anywhere else after discovering this gem of a garage. The guys are always honest and upfront about prices or what is going on with your car or what they recommend for future service (not in a sales pitch-y way either!) Frankie is the guy I usually see and he always asks me about my husband & how our jobs are going. They are just honest & personable guys who actually care. 100% 5/5 customer service. read more

Great experience. Staff was very friendly. They did excellent work and my car is running great. They are located right next to the Route 59 metro train station, so this shop is a perfect choice for anyone who does the Chicago train commute. read more

We arrived here after being misdiagnosed from another shop. I called up Frankie & Johnnie, described the "symptoms" and they were able to give me a few possible causes to why the car might be having an issue. My brother took the car in while I was at work and he had a fantastic experience - the mechanic brought out the part that was malfunctioning, showed him and explained why it needed to get replaced. I am coming back here for an oil change. And don't let the shabby lobby fool you! The owner greets everyone by their first name and is trustworthy, he wouldn't try to sell you more services than you actually need. read more

Great value. I've recommended them to many friends, everyone is very happy with them. These are good guys. They got a lot of experience working for some of the big auto dealer service shops before going out on their own. They've always been helpful and educated me on aftermarket vs. dealer parts, and worked with me on scheduling service- an honest appraisal of "do it now" vs. "it can wait". I drive my vehicles into the ground and they've done everything from routine maintenance to fixing broken window cables, to engine work. They're so good to me, if I go somewhere else even for a quick oil change I feel guilty. This is the type of garage that I refer to as "my mechanic". They are trustworthy and reasonable. If you need a mechanic in Aurora/Naperville- use them. read more

Found this gem by searching mechanics near me while in the area and hit the jackpot! I've had my car for 17 years now and was asked what I planned on doing with it.. running him as long as I can! Being asked that told me right off the bat how honest this place was because most (not all:) would only look at profit instead of looking out for the customer. Straightforward without BS! I've been back since my first time this year and am now a loyal customer! Thank you!! read more

They called me back right away after I left a message and they looked at my SUV right away on a Monday morning. Their prices are good, (half the cost of the dealership) no extras on the estimate. Showed me the problem and the old part after it was removed. I will definitely be taking both my cars there now. read more

Just want to echo what others are saying here. Friendly, honest business--good vibe from the moment i walked in. Fixed my problem at a reasonable price. I wouldn't hesitate to return. read more

These guys are good. As a business owner myself, I am very critical of other companies that deliver services to me and these guys meet the grade! They are honest and trustworthy and there estimate was spot on. I used to do my own work but physical ailments have made most work difficult. I knew what the car needed and these guys didn't try to take me for a ride. And being this was my wife's car, it really needed to be right. They did it fast and at a good price. Thanks guys! You have earned my business. Keep up the good work. read more

I called Frankie and Johnnie's after a bad experience somewhere else. It was early Friday morning and I spoke with Frank. I told him I needed my brakes fixed and asked if I could get in the next day. No problem! So I get in there around 8:20. There is a young guy working. Super nice and friendly! He checked out my car, gave me an estimate - far less than I expected to spend. I was out the door by 9:30 all done! What a great place! I won't take my car anywhere else!! read more

So incredibly helpful and nice. I found them as they are nearby the emission test station and my SUV failed. Frankie stopped what he was doing to immediately look at my car and fixed the problem in 10 minutes. A few other customers stopped in during those 10 minutes and I felt like he was talking to family. Then he didn't even charge me for the fix (which I did not accept :-) So impressed and will definitely be going back there for all my car needs! read more

Very honest guys in this business of fixing cars. Ask for Frank when you get there. All my experiences have been great. Frank, frankly tells you if there is a true problem or not or what the real problem is, without tricking the customers. E.g. my car heater settings were wrong, and Frank showed me there were no problems at all. Their pricing is also very reasonable. The break down on the bill is very transparent - part price vs labor. read more

I recently moved to Naperville. And all of a sudden I began to have problems with my Nissan Murano. To further complicate things its Sunday and I needed to drive to work on Monday. With a quick search on Yelp I found Frankie & Johnnie's. I emailed them and to my surprise Frankie quickly emailed me back with an appointment. Long story short. I received five star service. And was able to drive my car to work on Monday. Ladies if your looking for a honest Master mechanic that listens respects and values you as a consumer then this is the shop for you. Awesome !!!!!!! read more

I've owned 10 cars in my life. I've had the experiences we've all had with garages: confusing bills, weird labor costs, unnecessary fixes, etc. Happily, I found Frankie and Johnnie's about 4 years ago. They are the real deal: fair, honest, attentive, friendly and professional. They've worked on my cars ever since -- currently keeping my 2005 Sienna purring. They are the best of the best. Frankie explains what's wrong and understands that you aren't made of money. I cannot recommend them more. It is an amazing feeling to know you have a mechanic that you can rely on and that you know will do what's best for you and your car. Go to Frankie and Johnnie's and you'll never go anywhere else again. read more

I was fairly satisfied with a repair job they did until a week later my car would not start. Fortunately I had access to tools and could fix the problem they caused and get home. They must have lost or broke the battery connection bolt and replaced it with the wrong thread bolt and two big washers. This could not be tightened and came loose, so it lost contact. Very shoddy job.! read more

Took my car in today because it had no coolant in it, and I thought it had a leak. They pressure tested the radiator, ran the car and told me that there was nothing wrong with it, it just needed more coolant. When I picked it up, they didn't charge me anything. What a pleasant surprise to find a mechanic I can trust. I just moved to the area and will definitely return to this place. read more

Was from out of town and my check engine light came on. Found this place via good reviews online. They were so friendly, not pushy, honest, quick to give information, went out of their way to give me additional information or show me broken parts, and the time and cost to fix my vehicle were more than reasonable. If I lived here permanently this would be my new mechanic! Highly recommend to anyone! Great experience all around. Thank you!!! read more

This is the best mechanic I have ever had. They are consistently honest and affordable and they go above and beyond with making things convenient. They seem to really care about you as a customer. I could talk to Frank the owner all day, he is just a great guy and very generous. It is super convenient for anyone who takes the train to just leave the car there all day. One time he even got it emission tested for me! When you have an older car having a mechanic like this is life changing because you can bring the car in and know you won't get ripped off. I can't recommend Frank enough. read more

I had my car serviced here recently with some significant repairs. Parts and labor were reasonable. I told them I didn't need the car for a few days. Dropped off my car and it was ready the next morning. read more

Highly recommend this place! Frank was so helpful and was able to get my car fixed so quickly I didn't have to rent a car! They were very professional and explained everything to me in terms I understood. Definitely the best experience I have ever had at a car repair shop!!! read more

Frankie and Johnnie's garage is great. I had no idea where to take my Jeep so I called last minute on a Saturday morning and they got me right in. The price was exactly in line with what I had expected for a full brake job. I have been to a lot of car repair places and these guys are the real deal. Great customer service! read more

These guys are fantastic! I had car trouble in the middle of a cross country trip. They were amazing. They were incredibly nice and got my car in and out in the same day. read more

My family and myself have been going here for at least 10 years. These guys are so sweet and friendly. Really fast service at a fair price. I have never felt that I was screwed over in price, even when the work needed to be done was extensive. read more

These guys are great! Never do things that are not needed and will even tell you when you could probably wait a bit if you don't have the cash. Even fabricated a part that was no longer available for our van and I take our cars there for just about everything now. Most importantly they treated my wife with utmost respect explaining everything they were doing in detail which is not always the case with car shops. read more

I'm not savvy when it comes to much more than changing the oil and filling up the tires. One thing I have learned is to bring it in when I first start hearing new noises or a light comes on. The challenge is to find a no-frills local expert that won't charge extra for knowing more about cars. I read the reviews here and I agree with them. The folks at this garage are the REAL DEAL! My SUV has 130K+ miles and needed some TLC. I feel like they treated my job like they would for friends and family or their own car. Everything progressed very quickly, I was updated as things went along, and I was given solid advice to help me decide what the priorities should be. Some of the parts on my job were expensive and they even shopped around for the best deal! They walked me through everything they had done and went for a ride-along to make sure I was satisfied. I am A+ satisfied and will definitely be a repeat customer. read more