Mid summer in AZ u dont want to be w-out AC long. Mike Wilson came out the next day after calling &…read morereplaced the broken blower motor that day. We are now having him replace our 13yr HVAC since its struggling to cool the house. He seems very honest, knowledgeable and was very professional. Fair pricing. Fast service. Thank you Mike! Ahhhhh its nice to be cool again when its 100+ outside!

Very knowledgeable and professional. His prices are very competitive. He was personably involved…read morewith the HVAC installation. (With some of the larger companies you don't know who they'll send out to do the installation. Thy may be qualified or they may not). 80% of HVAC systems that fail in the first 10 years is from faulty installation.

I called so that they could do an inspection before the heat of summer arrives. The tech was very…read moreknowledgeable, professional and thoroughly expected the system inside and out. He answered all my questions, I was so impressed I signed up for their yearly service. They will be out before winter to check the system provides heat. The price was very reasonable in my opinion and was a good bang for the buck.

I called due to my AC struggling to keep the house cool during the summer temps…read more Originally I was not shown any digital diagnostics but was told multiple times that the refrigerant was not low First attempt was replacing the TXV, which I was told made no change Then I was quoted for a coil replacement I agreed and had that service done Here is where the problems kind of escalated To replace the coil refrigerant has to be removed, I was informed that I was actually low by 2lbs from a 5lb system Not only that, the system performance was still the exact same after the coil was replaced... they confirmed this with their sensors Then I spoke to the previous home owner who told me the coil was replaced just 2 years ago, so a coil failing that quick is almost impossible... Everything pointed to the fact that the coil was not actually the problem at all and that this service was done unnecessarily I ended up putting the diagnostics I was provided into AI which also had the same opinion that based on everything and my situation, the coil replacement was not needed I had to call them back because their own diagnostics showed that the system was still performing poorly and there was a diagnostic test that was not done even from the beginning which would have actually proven whether the coil needed to be replaced or not I figured out from the data I was given that the issue was the blower was turned to the max setting As soon as it was adjusted then the AC system was performing correctly So in the end the system was actually low on refrigerant and a simple adjustment on the blower was all we really needed I was still charged for the full coil service, no discount To this day we can't say for certain that the coil replacement was necessary and there was no change in the system after it was replaced The main change occurred after our blower was adjusted... Had the FULL digital diagnostic been done from the beginning I would have concrete data, but instead I was only provided with a digital diagnostic after the coil replacement Before the coil replacement I was only shown a hand held analog device which had a small amount of data and did not actually show that we needed a new coil I do feel like I was ripped off and regret not getting a second opinion before going with the full coil replacement, which came out to 1700$ I do appreciate the honesty ( which is why this isn't a 1 star review ), they didn't have to admit that we were actually low on refrigerant and that the temperatures were the exact same before and after the coil swap They did return to make the adjustment to the blower when I called, but it should have been done before leaving to be honest In the end I still feel like I should not have been charged the full coil replacement price, based on everything that happened.... Because it looked like all we really needed was a refrigerant refill and a blower adjustment which should be have been a couple hundred at most.... -1 for not providing full digital diagnostic from the beginning -1 for charging me the full price even after we all saw there was no change in the system after the coil swap

Jeremy was fantastic. He was here within 20 minutes, explained everything that he was doing while…read morehe was checking out my AC and was very thorough. He fixed the problem very easily and even showed me how to change the filter and keep it clean. I highly recommend Mountain Aire for your heating and cooling needs!

Mountain Aire Heating and Cooling was great when Jeff still owned the company. I have called 3…read moretimes in the last week to make an appointment to get service done on my already installed split units but I never got a returned call, just like the recent other reviews stated. I was recommended Best By Far and they answered the phone and made my appointment for the next morning. Time to move on.

Of the various heating and cooling companies we considered to replace our 20 year old…read moreheating/cooling units on our roof, Sedona Heating & Cooling was the most responsive and price competitive. In addition, the Trane units recommended had higher SEER ratings than the more expensive competitive units and came with very strong warrantees. The work was competed faster than expected, and was hassle free.

Extremely satisfied with the service, professional , knowledgeable and prompt. I would and will…read morerefer them out.

Prompt, efficient and reasonably priced. The technician also recommended a great company to make…read morethe repairs from the water damage, who was able to show up the same day. I was so impressed, I will call them again.

They refused to service my AC simply because I'm an Airbnb owner. I was in town and my ac stop…read moreworking while I am here in person. However they refuse to come help me fix the ac :(

Best customer service with a personal touch. Highly recommend for honest and clean work. Office…read moregirl is accommodating and hard working. Thank you for everything you do.

Hart has serviced and repaired out units for 10 plus years! Highly recommend this local company!read more

It was 114 and was promised they'd be here at 10....they were early, new air con was on the…read moretrailer, smiley showed up at 10...4 guys each knew their job, no chatting, each guy went to where he was suppose to go (I assume) cause in less than 2 hours I had a new unit on my roof and cool air! No fuss no muss... talk about a well oiled machine. And did I mention my first call was answered by a real person who unscrambled my miss use of " I have no cool air" ... they came highly recommended by my daughter n husband who had 2 units put in their house and they were in the mist of a big dinner and Red Rock came to the rescue with portable units to get them thru the day!! I've been a realtor twenty years and have never heard of this kind of service from any of the trades! Thank you Red Rock, you Rock!! Joan H....

I am so grateful for Red Rock & Chad - my a/c was working just the fan was running non-stop so I…read morecontacted the big company who gave me a great deal on my unit because I was a new customer. However, they tried to take advantage of me saying my 12 year old unit needed to be replaced & new units are 3x as expensive. If I made a bad decision & did just the repair it would be $3k. All that didn't see right so I researched for someone else. Red Rock has excellent reviews so I called & they came out the next day. Not only did Chad say I didn't need a new unit, which would be much less than what the big company quoted, my repair was simple and half the price quoted. I didn't hesitate and said Red Rock is my new a/c company! The only delay was ordering the part directly from Trane but it was only a couple of days, and my a/c was working so not an issue at all. What a relief to have an honest, knowledgeable, and friendly expert in a/c, which is crucial in AZ. I will be signing up for their yearly maintenance plan next year! Thank you!

Good experience all around and will use again for every AC service. Honest, straightforward, no…read moreupselling. Good place.

My AC quit working late Monday afternoon 7/6. I called Dalton first thing Tuesday morning and was…read morefortunate to be able to get a tech out first thing Tuesday morning. Chris is absolutely fantastic. He is very customer oriented and willingly and happily answered all my question. He had my A/C up and running within an hour. Dalton AC has a terrific employee in Chris. Thank you so much!!!

I cannot say enough positive things about them... honest and prompt and professional. They'll tell…read moreyou what you need to know and will not try to talk you into unnecessary repairs or upgrades. I tried others and have come back to Connolly. They're great! They're the only ones to call for HVAC and electrical needs.

I called Connolly to repair my 7 1/2-year-old heat pump system after it stopped working. The…read moretechnician was at my home for less than 10 minutes before telling me that the system was "contaminated," needed to be flushed, and that I should replace the entire unit. The estimate for a new system was nearly $16,000. I felt that recommendation was excessive, so I decided to get a second opinion. The second company diagnosed the problem as a faulty valve inside the condenser unit. The repair cost was approximately $1,100, and my system is now working properly. Based on my experience, I strongly recommend getting a second opinion before approving any major repair or replacement recommended by Connolly. I would not use their services again.

Can't seem to show up on time, poor communication skills. He said my unit needed a new capacitor,…read morehe replaced it. Lasted 3 days. called another company. That tech said the capacitor was not a new one. Michael is dishonest, can not be trusted

Excellent Job with Great Attention to Detail!…read more MW / Wilson's was referred to us from a 2nd party to repair a previously missed item. Turns out their choice worked out so well we've chosen to continue with biannual HVAC system checks. Wilson's was great demonstrating and explaining the problems our system had - what was previously done right, wrong and not to code. Also, his repair work not only made the system run better but also gave us more room to more around in the utility room. Recommend MW and will be using them again.