Well a year later we are going to be forced to get a new A/C unit. We knew that we would go back to…read morePrescott A/C and Heating because they kept our derelict LENNOX piece of garbage system running for another year while we found the $18K to replace it. Brenda and Leo have been great to work with. We did have a hiccup on the unit and they came back, took it out and replaced it! Apparently Leo had never had that happen in nearly 40 years of doing this work. Many hours later we have an A/C that works. Goodman brand and NOT LENNOX, whose products have gone south in quality and longevity, is our replacement. It has a good warranty. Really have to say this couple really worry about their customers! Our dog is very ill and heat makes him worse so they gave us a large, powerful window A/C to use for a couple of days while we waited for the new unit to arrive. He wanted our pup comfortable! Who does that ??? No one, except...Prescott A/C and Heating does and stands by their work. If I could leave my number here I would so you could call me and ask how it went, but Yelp won't allow it. Trust me, they won't leave you high and dry and hot if you use their thoughtful, professional services. You'll never have to worry about them not standing by their work. So thanks Leo and Brenda for going above and beyond, working so hard for us. As much as we love them we hope we don't see t them for a long time! BTW the house has never been cooler!!! So great product!!

Called Saturday morning for an appointment, but their message indicated they were booked up for the…read moreweekend, and they would return messages on Monday. Wow, how honest and professional. I surely look forward to hearing from them on Monday morning. I get the feeling their service on the job is just as professional. Thanks.

I have been a client of Cooler Tymes for quite a few years. I could not be more satisfied with the…read moreservice. Prompt, polite, informative, honest, knowledgeable, I think this company is great. It's like finding the needle in the haystack. I'm staying with Cooler Tymes.

My wife and I came back home from a Labor Day vacation and we arrived home around 3pm. We turned…read moreour thermostat down and noticed that after an hour the house had not cooled at all. I went outside to check on the unit and it was on but the fan was not spinning. It being Labor Day Holiday I figured no one would be responsive regarding our malfunctioning AC...Mike from Cooler Tymes to the rescue. First he responded quickly and gave me some good over the phone diagnosis. Then he was available to come out the very next morning at 7am. He fixed the issue in a Jif and his price was extremely reasonable. He was also nice enough to give me some maintenance tips and explained his repair process! If you need any AC repair or maintenance, Mike is the person to contact. He is an honest business owner with integrity. I just became a lifetime Cooler Tymes customer.

Good experience all around and will use again for every AC service. Honest, straightforward, no…read moreupselling. Good place.

My AC quit working late Monday afternoon 7/6. I called Dalton first thing Tuesday morning and was…read morefortunate to be able to get a tech out first thing Tuesday morning. Chris is absolutely fantastic. He is very customer oriented and willingly and happily answered all my question. He had my A/C up and running within an hour. Dalton AC has a terrific employee in Chris. Thank you so much!!!

This is the 2nd time I have used AHP for HVAC service…read more As with the first time, the service was high quality, competitively priced, with very honest and friendly service technicians. I highly recommend them for HVAC service needs. I will use them again in the future.

The house we bought has an older HVAC system. A few weeks ago, we decided to have Advantage come…read morefor a service call to see what we were dealing with. It's a busy time of year, but they put us on the schedule for a few days later. To be honest, we were expecting to hear a sales pitch for a new system. We were very pleased when Eric cleaned our system and showed us that the only issue was that the run capacitor on the compressor was struggling. Eric replaced it and added a "hard start kit" to reduce strain and power consumption during startup. Overall, he was prompt, friendly, knowledgeable, and explained everything he was doing. There was no effort to "upsell us." The system has been working great ever since.

NAZ AIR I had the pleasure of meeting Brendi when I called…read morein to make an appointment. We bought our house and we had a unit that was installed that I really didn't understand how to use it and how to set the thermostats. Tracy was so kind and patient to go through everything on how it all worked. I love people like this because they are the best and they make the best employees for these great companies.... I'd like to say a special shout out to my new friends, Tracy, Brendi, Kaya, Mary and Nate. I really do appreciate all of them! I WOULD RECOMMEND

Its been one year since we had new HVAC installed and we are still loving it! Thank you so much..read more

Made an appointment via the phone with Dustin over 2 1/2 weeks out. On the day of the appointment…read morehe never showed up nor called. After 30 minutes I called him and got VM, left a message and he couldn't' be bothered to return my call. Don't waste your time with these guys. Now I need to find someone else as they put me in a bad situation. Unprofessional and rude ... he can't be bothered to at least call me?

We bought a home in December and the seller had this company come out and replace the furnace as…read morewell as the duct work that all needed to be redone and replaced. They did not fix the old duct work at all installed poorly. All phone numbers for this company have been disconnected and was told they have gone out of business. We never received out warranty information for the 10 year part and 3 year labor that was stated on our invoice. We now have to pay someone else to come and fix these issues even though this was supposed to have been done.

Our experience with AC Medic was just what you hope for when your AC goes out in Arizona! Our…read more34-year-old HVAC system finally puffed its last breath. Their office and installation people were delightful, professional and very helpful! We will use them again when our other 34-year-old takes its last breath! Can you believe 34 years for an HVAC system?

I had this company come to service my air conditioner. There wasn't a problem just thought it had…read morebeen a few years since I bought the unit. Everything was fine before the technician showed up. After he left my AC blew warm air. I called office, technician came back, went back on the roof and told me my fan quit working. I said, "it was working before you touched it" He said they periodically go out. Well MY ac was working this morning. He went back up on the roof and miraculously it works. Has been working for three hours now. Fan is still working. So much for a honest company looking out for you. Beware!!

I called Connolly to repair my 7 1/2-year-old heat pump system after it stopped working. The…read moretechnician was at my home for less than 10 minutes before telling me that the system was "contaminated," needed to be flushed, and that I should replace the entire unit. The estimate for a new system was nearly $16,000. I felt that recommendation was excessive, so I decided to get a second opinion. The second company diagnosed the problem as a faulty valve inside the condenser unit. The repair cost was approximately $1,100, and my system is now working properly. Based on my experience, I strongly recommend getting a second opinion before approving any major repair or replacement recommended by Connolly. I would not use their services again.

This story is hard to believe. A few weeks ago, I couldn't find the name of Connolly electric…read morebecause I'm older now, and a certain company came up, and all I wanted was to have insulation installed on my outer AC pipes to the outside of my house. I couldn't find the proper insulation, so I hired ****** to do the job. He did a great job, however, he comes in the house to inspect my unit, and notices that there was a rust stain at the bottom of my HVAC system. He proceeds to tell me that it may not have much life left, and he also noticed rust on the fan outside. Obviously, water wasn't draining correctly, however, my system worked perfectly, giving me great heat and great air conditioning. He said that I needed a new unit, and that prices were going up practically every day. I told him that I would wait until it broke, but he was insistent. Even my wife told him that we couldn't afford it. I'm really hard to sell, as I was a top salesman in my company. Somehow, he finagled his way out of my wallet. He quoted me $14,000, and I went for it for some stupid reason. The following week, they come to my house to install the unit which is almost twice as large as the one I had. I told him I didn't think I needed such a large unit, and from what I remember, he told me I did because it was very hot here. Anyway, three guys came to install it, and first of all, I don't know whether it's their fault on or not, but a downdraft unit came instead of an updraft one. The guys had to wait many hours for another one to be sent. Eventually, it came, however, the unit was so large that the tray that holds the filter underneath wouldn't fit, as the guy forgot to measure correctly. They actually installed it without a filter underneath so we'd have air conditioning. Fortunately, the filter fit in my intake in my house so we wouldn't get dust through the unit. When the machine turned off, the vents banged as there was too much pressure for my little house. Also, they did not change to a higher amp fuse, which should have been 60 amp instead of 30. They put in a 5-ton unit, and I had a 2-1/2 ton unit prior. I told Connolly that our bedroom in the front of the house faces the Sun, and it was hard to cool and heat only that room, so they put a 3-ton unit in. Here's the deal, instead of paying $14,000, I paid $8,200, almost HALF the price from Connolly. My builder will only use these guys, and since my guy is honest, I will agree. Damn, I should have called him first! Oh, by the way, my house is only 7-1/2 years old and 1,500 s.f. large. I would have reported the other guys to the Arizona Contractor office, but they gave me my 7,000.00 deposit back. Just be careful who you deal with, and thanks, Steve, for a wonderful and clean install, as well as Trevor and Todd, who I assume are either owners or managers.