What went well? Literally everything from beginning to end! Mike Wilson and his team have been out to our house a few times in the last 3 years now for work on both A/C and heating. They respond quickly to a call for work, and turn things around fast. They even showed up on the 4th of July to fix our A/C! Who the heck is that amazing? Mike and his team know their stuff, and have helped us with problems big and small, and are totally up front and fair with their pricing. When it's a little fix and fast, that's how it's treated, with no running up of the bill. Honestly wish I could give above 5*. You would never go wrong with Wilson's. read more

I don't often write reviews on here, but Mike Wilson is so honest, fast, and effective that I needed to take the time to do so this time. I have multiple HVAC units and two of them were completely broken. I had been told by two other HVAC companies, one local the other came from Phoenix, that I needed to completely replace my 26 year old unit and it was unsalvageable. I was quoted 18k on the high end and 12k on the low end. Mike took a look at it and was honest and said it's a long shot, but I can replace some parts and do a few things and it might work for a while, but no guarantees. In other words, I had to spend a little money to roll the dice. I decided to roll the dice and the result was a $200 cost, but it's been two months of constantly great performance by a very old unit. This has given me time to save up for the full replacement that will inevitably come. There is even a chance that annual fixes could keep it running much longer than anyone expects. Most HVAC guys would have taken the massive replacement job money but Mike proved to be honest. My other unit took significant diagnosis. I had had problems with it the year prior and used a different local company to fix it. That local company charged me $1,300 dollars and the unit failed again due to the same cause one year later. Bad luck? Maybe, but what wasn't bad luck is that my unit was set by that other outfit to run on half power, instead of on full. I went an entire year running my AC on limited functionality! Mike fixed it and re-set the unit to run properly at a very reasonable price. I might also mention that I had another local company look at this second unit of mine before the company that "fixed" it for $1,300 and that company said the unit was unfixable and needed to be replaced. The quote on that was 12k! The most important quality of an HVAC servicer is HONESTY. Mike didn't lie to me. He was fast in responding, thorough, communicated, used his vast experience to come up with solutions, and left me much better off than I was before he stepped onto my property. I am not throwing shade on ALL of the local HVAC outfits in the Verde Valley, but a couple of them straight up tried to rob me. BEWARE. I will be using Wilson's as long as he is still doing HVAC work. read more

The owner of the company does the work with his experienced assistant! Job was completed with high-quality throughout in one day! Highly recommend you call him for all your AC and heater needs! My neighbors replaced their air conditioners at the same time Wilson heating and cooling did mine and you can tell he pay attention to detail and it shows!! read more

Responsive to phoning in and texting to make his schedule work for your needs. we have called him twice on our AC not functioning and he is thorough in his analysis. read more

Super responsive and professional. Mike quickly replaced my 35+ year-old heater with a new unit. The price was very reasonable and there was zero upselling. They took great care to protect my furnishings and did an awesome job cleaning up afterwards. I highly recommend Wilson's Heating and Cooling and will be using them for all my heating and cooling needs in the future. read more

Quick to respond and reasonable. and it didn't cost $99 to join an elite club for the same service and they did the work the same day.

Mike and his helper were great Got our air conditioning running again at a Fair price

I would recommend Wilson's hearing and air. Showed up on time and price was very reasonable! Very hard to find reliable and respectful companies these days, this one is definitely one of them! read more

Fast response and did a excellent job of fixing my son's air conditioning unit in clarkdale Arizona would recommend them again and again

We own a Townhome in Sedona that we use as a short term rental. The A/C stopped working while we had tenants in place. We also had more coming over the next few weeks. We needed to get the A/C replaced FAST. I had originally called Connolly Heating & Air Conditioning and they gave me the run around for an entire week! After dealing with them for a week and I had yet to receive even an estimate to replace the unit, I knew it was time to look elsewhere. I contacted Mike at Wilson's Heating and Cooling and wow, what a difference! He immediately went out to inspect the unit and confirmed the compressor was shot and we were long overdue for a new system. He gave us a fair price so we gave him the go ahead to get started. And let me tell you, he had the entire job COMPLETED in about four days!! We are thrilled with Mike and his crew and we HIGHLY recommend them. Fast service, friendly people, fair prices, what else could you ask for? If you need your heating or A/C fixed or replaced, stop looking and call Mike. Thank you Mike! read more

We just purchased a manuf. home when the air conditioner starting freezing up on us. I contacted Wilson's by email on a Friday night and Mike Wilson called on Saturday morning and came out and serviced our system that afternoon. Great response and great service. We signed up for their twice a year service plan. Mike told us to call him anytime if we had any more issues. We would highly recommend Wilson's. read more

Mike and William came out to troubleshoot a heater which was not working. They quickly determined it was an igniter problem and ordered a new part. They had the heater quickly working after they returned with the part. They are knowledgable, practical, efficient, and personable. This will be my go to heater and air conditioning company in the future. read more

I needed emergency a/c repair during the hottest days this year so far. I called Mike Saturday morning and he was here in 30 minutes and provided excellent service! Honest. read more

One of the A/C units on one of our rentals quit working yesterday. Called the company we have been using for a long time and they would not come out for 7 days. Started searching and Michael Wilson the owner of Wilson's Heating and Cooling got good reviews. Called him and he answered his own phone! Said he was on a roof doing an install but would come when done. And he did the same afternoon. Very professional in his company shirt with a beautiful work van and lots of big ladders on the top. Went up and within minutes said it was the capacitor that runs the fan. Went to his truck pulled out a new and put it in. FIXED! Super reasonable in his rates, too. So I am dropping the old company here in town and will use Michael from now on for our own house and the rentals. read more