Great place to buy a car, EVERYONE NEEDS TO GO HERE FIRST! The staff trat everyone like family and plus give you a great deal

This dealership is quite literally the worst I've ever dealt with. BUYER BEWARE. I never write bad reviews for anything but I thought I've dealt with too much from here not to. They wait forever to send the payoff to your trade in so after a month it'll still show on your credit report. They do not even file the registration when you buy. Our temporary registration from them is EXPIRING (a whole month since buying) now and they never even STARTED the paperwork to transfer the registration. We go to the clerk and they say NOTHING HAS BEEN FILED. Mind you they sold us a truck that had just been traded in and wasn't in the system yet. The speakers are all messed up. The passenger handle doesn't even work. They ordered wrong parts and delayed it even further we bought the truck May 12th here it is about 45 days later and we still have had nothing fixed and can't even register due to them not filing anything in appropriate timing. Credit file still shows our traded in. Not good. DO BETTER VADEN. Please listen to the bad reviews of this place they take up all your time and money for a bunch of crap. Albert is a great sales man other than that the finance guys a jerk and the mechanics team obviously doesn't know what they are doing. This truck shouldn't have been allowed to be sold with things needed repairs. Better to drive to Savannah to deal with real dealerships. Complete fail. read more

July 2025 I purchased a used 2014 Mini Cooper Roadster from Mike Reed Chevrolet, and soon discovered it was a flood-damaged vehicle. At no point during the sale was this disclosed to me. An authorized Mini service center confirmed the damage, and I have spent $6,500 out-of-pocket replacing major components, including the convertible top motor, CAS module, and main fuse box. Despite providing documentation, Mike Reed, Dealer Principle, has declined to offer any support or resolution. Buyers should be extremely cautious and thoroughly verify vehicle history before purchasing here. read more

I had the best experience with this dealership! I have spent weeks going to various dealerships trying to find the car I wanted. Every dealership I experienced had the most snobby and cruel salesmen. The workers here at Mike Reed's were the nicest, most genuine people. Frank even went out of his way to find me a better deal than I previously agreed to. I would like to give the biggest thanks to Samantha, Andrea, and Frank for helping me purchase my dream car and allowing my experience with them to be so easy and way less stressful than it had been before. I am truly so appreciative. read more

I cannot in good faith recommend this dealership. My daughter is in search of a used car. She is leaning toward a Subaru Crosstrek which are in little supply in Savannah. Mike Reed had a used one listed online so we decided to make the 45-60 minute drive to Hinesville to check it out. Online the vehicle was described as in excellent condition and mentioned no issues at all. And in the pictures everything looked good. We arrived and were treated warmly but the sales woman. We talked a bit and then went to see the car. There was a few golf sized pits and a long deep scratch on the passenger side. I sat in the backseat and immediately noticed the car had been scratched all over by a dog, it smelled like dog and had dog hair on the seats and floor. The car handled well and my daughter really liked it. When we got back from the test drive I decided to take a once around and see what the car looked like, mainly for minor things since the car was in "excellent condition". When I got to the front of the vehicle I was shocked! It had been in an accident and the grill and front bumper were damaged. The sales woman said it was no big deal and that someone had backed into the girl that previously owned the car. Then when it came to an offer for my daughters car for a trade in they super low balled her. First offering her $8000 (the trade in value was 12000-14000). We were like no way. They countered with $10,000 and said they would fix the accident damaged. They wouldn't budge on the $23,000 they wanted for their car even though that was way over priced and not even close to what the car was worth. I don't think we would have even made the trip if we knew the car was busted up. We looked later and they did bring the car price down by $1000 online but still had it listed as excellent condition. It just makes you wonder what else they are not telling you about. The manager introduced himself and we met the guy doing the car appraisals and everyone was very pleasant. read more

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If I could rate the service/repair department a zero I would. I took my vehicle in. They told me one thing was wrong with it and when I let them fix it, a few hours later all of a sudden I needed a new engine. They couldn't explain to me how they didn't know in the first place the "codes" weren't the correct ones. I took my vehicle for a second opinion and they see nothing wrong with my engine itself to warrant for a whole new one. This isn't the first time this has happened here and the only reason I took it back was because I had a few parts on warranty. 0/10 do not recommend. read more

Like any dealership, you may encounter waits and whatnot but the staff is very friendly. The waiting room is spacious and they have beverages. There's a gentleman working here that is available if you need a ride. This is a good spot to get an oil change and get your other repairs done. read more

I needed unexpected maintenance soon after moving to the area. The customer service in the Service Department was amazing! Robert Cline let me know that although they didn't have any appointments available for a week, they would squeeze the car when available if we dropped it off. It took two days, and we have our car back with all repairs taken care of. We definitely know where we will be going for all maintenance on our vehicle while we live in this area! read more

Outstanding treatment from the sales force. Thomas and Luis were such wonderfully, patient sales men. Incredible team.

Excellent customer service! They made buying a new car so easy. We got a fair price on our trade-in and Luis did everything possible to help us find the perfect car for our needs and budget. I look forward to many more years of business with them. read more

The sales man Bobby was very help patient and calm, even though I had my one year old. But the sales manager Luis not helpful at all as long as he is managing I would not recommend you going here for your first car here. read more

Every time I go to this dealership there's someone to help two minutes after I pull up. I am very satisfied with what service they gave me today. I very nice man helped and didn't just talk about the cars have a conversation with us too. I'm so satisfied I will be coming back .... there's no doubt about it ! I love this dealership ... I think the man that helped me this time , his name was Brian ! read more

Absolutely disgusted with the service center. You open at 730 my apointment is at 745 I arrive at 738 and you have taken two cars causing my apointment not to be honored and tell me it could be two hours. read more

Friendly staff and the coffee station and lounge area is nice while you are waiting for your vehicle to be serviced.

Purchased and picked up tires from Tire Rack at their Midway, Ga distribution center. I was recommended by Tire Rack to see Debbie at Mike Reed. I was pleasantly surprised by Debbie's service. Unfortunately I know all too well service advisors have a bad repertoire, but Debbie broke the norm. Excellent experience- I was in and out under an hour with minimal cost. read more

From the time I arrived on the lot until the time my car was done, I was greeted with smiles and fast friendly service. I'm a regular there and most of the cost called me by name and I even talk with Mike Reed, The owner. This place is like a second home to me. They are the ONLY people I trust with my family's vehicles. Debbie, Bootsy, and Mr. Reed ALWAYS make me feel welcome!!!! read more

Donna in the service department was great! I had an extended vehicle protection plan and Donna took care of all of the insurance, plus getting the rental car worked out. All I had to do was show up and drop off my car. It was a great experience. read more

This dealership does not do appointments and is only open during the work week. This makes very little sense since this Chevrolet dealership is located just outside of a military base. Another major issue I had with this particular dealership is that one of the lug nuts was left loose on my back, left wheel which concurrently fell off. I discovered it after investigating a loud sound coming from the rear of my vehicle. Eventually I took off the hub cap and found the lug nut off of the lug and free to bounce around inside of the hub cap. I will NEVER return to this dealership. Would give 0 stars if able to. read more