Leaving a review specifically to give my thanks to Nelson! My boyfriend and I were having such a…read morehorrible time trying to get his truck out of a tow yard in Irvine, because the workers there were being so uncooperative and rude. The next day, he ended up just calling A&B Towing, and what a godsend Nelson was! Nelson was so kind and helpful; it felt like we could finally take a deep breath. His patience is something you can't get anywhere else. Thank you once again!

Joe was my technician and helped me tow my dead car out of a parking garage! He was extremely…read morepatient, kind and kept me company while I waited. The best towing service I've ever had, all thanks to Joe!

Nathan responded to me immediately with the lowest price. His 5 star rating speaks for itself…read more Quick, excellent service, with great communication, complete with photos and quick invoicing so I could submit for reimbursement. I highly recommend Nathan with 1st Responder Towing and Transport.

needed a tow, Nathan was extremely helpful! For the best price. if needed I would definitely call…read moreagain

Hadley Tow was an absolute lifesaver. I had an unexpected car issue, and their general manager,…read moreKaram, personally took my call -- which already set the tone for an above-and-beyond experience. No one ever wants to be dealing with a tow, but he made the whole situation incredibly smooth. He arrived promptly, was friendly and reassuring, and even offered me a courtesy ride back home after dropping my car off at my mechanic. What really impressed me was the speed: everything was wrapped up in less than a quarter of the time quoted by AAA. Truly exceptional service. I'd recommend Hadley Tow to anyone without hesitation.

We were helped out by Gilbert tonight after our car broke down. He was so efficient, kind, and…read moreunderstanding. You can tell that he loves his job and is there to truly help out the community. What was a horrible day turned into such a great experience. I never could have imagined such great customer service and smooth experience. It seems like there have been shared love for Gilbert based off of prior yelp reviews. I hope he is recognized for going above and beyond his job. Please share our message to Gilbert! -Anlynette and Thomas

I highly recommend Reza for all your local Towing needs. I've used them multiple times and he is…read morevery prompt professional and nice. Try him out you will not be disappointed . Damon Block

Archer Towing showed up quickly to pick us up on the side of the freeway. We had a miscommunication…read moreand accidentally called two tow trucks so, we didn't actually get towed by archer towing, but we were still impressed with his great attitude and quick arrival. Would definitely call him again.

June 20, 2026: Requested a tow via AAA, and was dispatched an ERS unit. Both the driver Austin and…read moretheir dispatch called to collect information from me and provided me with an accurate wait time. Wanted to give Austin a big shoutout for making the tow a smooth experience. Great communication skills and solid work ethic.

It was a Tuesday morning and I was at the crib trying to handle one normal task before noon. My…read moreGerman Altima had been sitting in the driveway for eight months in a state of mechanical reflection, misfiring like it owed somebody three child support payments. I needed a tow to fix and smog. Simple. Routine. The kind of errand a grown man should be able to complete without a film crew. I called AAA. I'm a Premier member, ten years deep, never asked for so much as a free water bottle. AAA dispatched ERS Towing. Enter Mike. Mike pulled up to my crib in a flatbed -- emphasis on flatbed, the truck specifically engineered for moving cars that do not run -- and walked around my German Altima like it had personally insulted his mother. He stopped at the bumper. The bumper was aftermarket. Mike, summoning the dramatic energy of a man who had never seen a winch in his entire career, declared the vehicle untowable. A flatbed. Defeated. By a piece of plastic that does not even move. While this was unfolding, shawty's son Aiden was on my living room floor eating Hot Cheetos with the focused intensity of a CEO reviewing Q3 earnings. Aiden is five. Aiden has those little silver caps on his front teeth and a stare that has historically destabilized grown men, tax accountants, and at least one Lyft driver I know personally. He locked eyes with me through the screen door, mid-Cheeto, and I could feel him judging me AND Mike simultaneously. I have never in my life been on the same side of a conflict as Aiden. The fact that he and I were aligned against ERS Towing was, in retrospect, the first sign I was about to win something larger than a tow. Dispatch called. Enter Amy. Amy did not yet have a second reason to deny my service -- so Mike, and I want this part read slowly, took an actual photograph of my expired registration sticker and texted it to her, the way a man builds a federal case from his driver's seat. Within 12 business minutes, two unrelated disqualifying issues had been documented, photographed, and triple-archived by two coordinating employees. Neither reason exists in the AAA Member Guide. I have read the AAA Member Guide. Twice. Aiden has probably read it at this point. My German Altima has adjustable air suspension. The car can literally rise to greet you. The bumper concern was theoretical at best. The expired sticker is not a disqualifier under the AAA contract. Mike and Amy appear to operate from a secret rulebook hand-stitched in the parking lot of a Chevron, possibly inside a Nissan Altima with one working brake light, possibly with Aiden as a consultant. My theory, served free of charge: the tow destination was a few miles farther than ERS felt like driving on a Tuesday morning, and 'we don't feel like it' sounded less professional than manufacturing two excuses. Long tows are apparently outside the boutique service tier. Greed dressed up as policy. Roadside refusal as a subscription model. I did not subscribe. I did not get my tow. I did get a documentary. Aiden finished his Cheetos, wiped his hands on the couch, and gave me one slow silver-toothed nod -- the closest he has ever come to validating me as a human being. At that moment I knew I would be writing this review. One star. ERS Towing -- please return the AAA contract. You don't serve this community. You audition it. Even Aiden agreed, and Aiden agrees with no one. AAA, please send a different contractor next time. Mike and Amy can keep the photograph as a souvenir.

Offered a way better towing quote!!! Def would recommend using this company for towing services.read more

Ladies & gentlemen, if you ever run into an emergency car problem, there's no need to panic. Why?…read moreBecause Palms Towing & Recovery has your back! Unfortunately, I had to leave my car stranded on the side of a busy freeway (dead engine). Once I got off the call with customer service (10/10 rating), my car was picked up & dropped off at my home in under an hour, thanks to the efficiency of Palms Towing & Recovery. A big shout to Keith for his professionalism & expertise. I highly recommend Palms Towing & Recovery! Great value for money. Without question, the BEST & most EFFICIENT towing company in Orange County!

After spending nearly half an hour on the phone with a local competitor, I gave up and found…read morecaptain towing. Once I called, it was as simple and straightforward as it should be and Val was there to help me within minutes. Even through the frustration of dealing with the other company and my car not starting, Val was so kind and extremely helpful in her advice about the next steps I should take. Would definitely recommend them, and although I very much hope I don't have to get my car towed again, I know who to call if I do.

Firstly, let me start by saying I am no expert when it comes to cars. My stepdad had sent me on my…read moreway shortly after changing the oil in my car. Unfortunately, I didn't get further than a mile down the freeway before my engine started shaking and dying out - finally shutting down on me. I thought maybe he screwed something on wrong. Luckily I was able to roll to the next exit, but I was still stuck in the main intersection. I searched a towing company nearby and Captain Towing popped up. They were very friendly from the start. Since I was in the middle of the road they placed an urgency with sending me help. The driver, Cody, showed up earlier than expected and wasted no time getting to work. He managed to maneuver my car into a safe area and began to inspect my car. Luckily it was just the battery that needed replacing. Service was awesome and quick. I have had some pretty negative experiences with past tow companies so it was refreshing to be able to place faith in a new company. Awesome service right from the start.

After waiting 3 hours on the side of the 5FWY for AAA, I called this company who was able to get to…read moreme in 15 mins and the driver was profesional and fast. More importantly the driver got us back on the road just before it got dark. I couldn't recommend them more. Incredible service!!!

Don't use this company. Or call at your own risk. I called…read moreat 4:45pm. This company texted me back that they'll arrive at 6:06pm. At 6:10, i called and spoke to someone and he told me 30 more minutes. I explained that i had already been waiting for over an hour. He was unapologetic and told me another 30 min. At 6:52, no call no show. And they stopped answering the phone. Called my insurance company and they finally got ahold of someone and they told them another 45 min. I used another company.