My husband and I have used Alpha a handful of times. Great service with friendly dispatchers and…read moredrivers. Very reasonably priced. Hopefully we won't need another tow... but we know who to call again if we do!!

These folks are amazing!!! Local San Clemente people, and a Veteran. Love them, highly recommend…read morethese guys. If you need a move in a pinch cuz you're stuck or in my case moving your classic car. They take every measure to ensure your vehicle is move safely and efficiently. Thank you so much, y'all Rock!!!

Great employee. They ran into a problem and delayed my appointment but professionally handled. I…read morewould recommend their service.

I had a super friendly and helpful engagement with Auto Nation Towing today! They were prompt at…read moreresponding and most importantly came prepared with all the tools and experience needed to tow my car, which was parked head-in from the driveway. I did not have the keys so it took a lot of know-how to move it to a flatbed and then put it down carefully without causing any damage (again no keys and cannot start the car so you can imagine the complexity). I would strongly recommend them, especially for complicated issues. The pricing was very reasonable as well!

Thank goodness for South side towing. Came to the recuse I…read moremade a call to AAA no response no ETA for 2 1/2 hours Thank you Southside towing came And assisting with the towing fast service. God sent us an Angel. thank you so much. Highly recommend their towing service. Thank you so much, Angel .

A predatory towing company with accomplice, fake OC patrol breaking California law. Shady, shady,…read moreshady their grandmas must be so proud of them.

June 20, 2026: Requested a tow via AAA, and was dispatched an ERS unit. Both the driver Austin and…read moretheir dispatch called to collect information from me and provided me with an accurate wait time. Wanted to give Austin a big shoutout for making the tow a smooth experience. Great communication skills and solid work ethic.

It was a Tuesday morning and I was at the crib trying to handle one normal task before noon. My…read moreGerman Altima had been sitting in the driveway for eight months in a state of mechanical reflection, misfiring like it owed somebody three child support payments. I needed a tow to fix and smog. Simple. Routine. The kind of errand a grown man should be able to complete without a film crew. I called AAA. I'm a Premier member, ten years deep, never asked for so much as a free water bottle. AAA dispatched ERS Towing. Enter Mike. Mike pulled up to my crib in a flatbed -- emphasis on flatbed, the truck specifically engineered for moving cars that do not run -- and walked around my German Altima like it had personally insulted his mother. He stopped at the bumper. The bumper was aftermarket. Mike, summoning the dramatic energy of a man who had never seen a winch in his entire career, declared the vehicle untowable. A flatbed. Defeated. By a piece of plastic that does not even move. While this was unfolding, shawty's son Aiden was on my living room floor eating Hot Cheetos with the focused intensity of a CEO reviewing Q3 earnings. Aiden is five. Aiden has those little silver caps on his front teeth and a stare that has historically destabilized grown men, tax accountants, and at least one Lyft driver I know personally. He locked eyes with me through the screen door, mid-Cheeto, and I could feel him judging me AND Mike simultaneously. I have never in my life been on the same side of a conflict as Aiden. The fact that he and I were aligned against ERS Towing was, in retrospect, the first sign I was about to win something larger than a tow. Dispatch called. Enter Amy. Amy did not yet have a second reason to deny my service -- so Mike, and I want this part read slowly, took an actual photograph of my expired registration sticker and texted it to her, the way a man builds a federal case from his driver's seat. Within 12 business minutes, two unrelated disqualifying issues had been documented, photographed, and triple-archived by two coordinating employees. Neither reason exists in the AAA Member Guide. I have read the AAA Member Guide. Twice. Aiden has probably read it at this point. My German Altima has adjustable air suspension. The car can literally rise to greet you. The bumper concern was theoretical at best. The expired sticker is not a disqualifier under the AAA contract. Mike and Amy appear to operate from a secret rulebook hand-stitched in the parking lot of a Chevron, possibly inside a Nissan Altima with one working brake light, possibly with Aiden as a consultant. My theory, served free of charge: the tow destination was a few miles farther than ERS felt like driving on a Tuesday morning, and 'we don't feel like it' sounded less professional than manufacturing two excuses. Long tows are apparently outside the boutique service tier. Greed dressed up as policy. Roadside refusal as a subscription model. I did not subscribe. I did not get my tow. I did get a documentary. Aiden finished his Cheetos, wiped his hands on the couch, and gave me one slow silver-toothed nod -- the closest he has ever come to validating me as a human being. At that moment I knew I would be writing this review. One star. ERS Towing -- please return the AAA contract. You don't serve this community. You audition it. Even Aiden agreed, and Aiden agrees with no one. AAA, please send a different contractor next time. Mike and Amy can keep the photograph as a souvenir.

Called AAA to have my car towed from Kia of Irvine to my house in Anaheim. I have to say this was…read moreprobably the most professional and easy experience ever. Not only from the company but the driver. He set the bar high and if I could choose the company moving forward I'd request them every single time. Max was prompt and extremely professional. Communication was on point! The value of services the driver provided was unmatched. Keep up the excellent customer service. I hope the company values what Max brings to the company and provides the customer.

Josuha was really helpful in being able to diagnose my mom's car on the oil leak and bracket! The…read morecar started smoking after we took it to the repair shop thankfully we were able to get there in time. LOL +++ He's very attractive hit me up ;)

These guys made our very unfortunate situation, less painless! They were beyond efficient,…read moreprofessional, kind and price was fair! They did a long distance (over 300 mi) tow for us, all w/in less than 12 hours of calling them! They gave me an answer right away, and delivered on what they said they would do! They went above and beyond...which is so rare these days. Thanks guys, can't thank you enough!!!

Miscommunication with pricing. If requesting a quote please confirm it over text with this company…read more Price was modified upon arrival.

edgar is such a great driver such an amazing attitude . very helpful and understanding. he…read moreseriously needs a raise .... thank you mission towing for existing i totally recommend .

The worst company, scam artists working with OC Patrol and illegally towing residents cars after 2…read morebogus warnings. With the outrageous fees, for 2 miles, closed on Saturday and making it an after hour pick up. For the owner reading this, have some shame! I hope karma catches up with you and your company. Go make your money helping people stuck in accidents and not hurting residents!