I had to call AAA for service unexpectedly this morning…read moreAliso Towing was assigned to my call. With my truck loaded with materials for a job I was expected on and my favotite breakfast sandwich just purchased, my truck transmission would not shift out of reverse. I was able to push it back into parking spot I had just bavked out of. Instantly My morning shifted to panick!! First call AAA. 2nd call customer.3rd pick a shop to tow to. 4th reserve a renta car. 5th secure a ride to rental car. So many decisions. Aliso Viejo showed up with in 25 minutes. The drivet Jeff listened to what I explained had happened. Instamtly he looked under my And instantly found the problem with the linkage to my transmission He explained it to me how it worked, and I was able to get my truck moving without a tow and got to the job with less than an hour delay. He saved me money for a tow And diagnose the problem within 5 minutes of showing up He didn't have to do that.He could have just towed me to the shop gone on with his day.But he didn't , and I really appreciate what he did I have a new favorite tow company and we'll be looking forward to referring anybody that needs a tow. I will be given a review to AAA Also on Aliso Viejo towing and how awesome they are Thank you Sincerely!!!

While no one ever wants to need a tow, Aliso Viejo Towing & Recovery has been a lifesaver for me…read morerecently. First, they helped when my battery died near my home. Since I had purchased my previous battery through them, it was still under their 3-year warranty, and they replaced it entirely for free. Two weeks later, my transmission light came on. They arrived promptly, handled the situation professionally, and towed me 15 miles to RSM Honda--even letting me ride along to the shop. Thank you for being there for your customers and making a stressful month much easier!

my experience was amazing Martin the driver was outstanding he was very caring and punctual…read more assisted in all I needed over all excellent service. I recommend Martin and Rhino towing to everyon. I'm soo very thankful

On 2/7/22 I had a tow. Ever since the next day I have been attempting to get the receipt for the…read moretow sent to my email address. I spoke to both Carmen and Joya and was told it would be emailed to me. Today is 2/14/22 and I am unable to get reimbursed by Allstate without a copy of a receipt. Please send the copy ASAP to my email address slepoff@gmail.com NOW Sydelle Lepoff

June 20, 2026: Requested a tow via AAA, and was dispatched an ERS unit. Both the driver Austin and…read moretheir dispatch called to collect information from me and provided me with an accurate wait time. Wanted to give Austin a big shoutout for making the tow a smooth experience. Great communication skills and solid work ethic.

It was a Tuesday morning and I was at the crib trying to handle one normal task before noon. My…read moreGerman Altima had been sitting in the driveway for eight months in a state of mechanical reflection, misfiring like it owed somebody three child support payments. I needed a tow to fix and smog. Simple. Routine. The kind of errand a grown man should be able to complete without a film crew. I called AAA. I'm a Premier member, ten years deep, never asked for so much as a free water bottle. AAA dispatched ERS Towing. Enter Mike. Mike pulled up to my crib in a flatbed -- emphasis on flatbed, the truck specifically engineered for moving cars that do not run -- and walked around my German Altima like it had personally insulted his mother. He stopped at the bumper. The bumper was aftermarket. Mike, summoning the dramatic energy of a man who had never seen a winch in his entire career, declared the vehicle untowable. A flatbed. Defeated. By a piece of plastic that does not even move. While this was unfolding, shawty's son Aiden was on my living room floor eating Hot Cheetos with the focused intensity of a CEO reviewing Q3 earnings. Aiden is five. Aiden has those little silver caps on his front teeth and a stare that has historically destabilized grown men, tax accountants, and at least one Lyft driver I know personally. He locked eyes with me through the screen door, mid-Cheeto, and I could feel him judging me AND Mike simultaneously. I have never in my life been on the same side of a conflict as Aiden. The fact that he and I were aligned against ERS Towing was, in retrospect, the first sign I was about to win something larger than a tow. Dispatch called. Enter Amy. Amy did not yet have a second reason to deny my service -- so Mike, and I want this part read slowly, took an actual photograph of my expired registration sticker and texted it to her, the way a man builds a federal case from his driver's seat. Within 12 business minutes, two unrelated disqualifying issues had been documented, photographed, and triple-archived by two coordinating employees. Neither reason exists in the AAA Member Guide. I have read the AAA Member Guide. Twice. Aiden has probably read it at this point. My German Altima has adjustable air suspension. The car can literally rise to greet you. The bumper concern was theoretical at best. The expired sticker is not a disqualifier under the AAA contract. Mike and Amy appear to operate from a secret rulebook hand-stitched in the parking lot of a Chevron, possibly inside a Nissan Altima with one working brake light, possibly with Aiden as a consultant. My theory, served free of charge: the tow destination was a few miles farther than ERS felt like driving on a Tuesday morning, and 'we don't feel like it' sounded less professional than manufacturing two excuses. Long tows are apparently outside the boutique service tier. Greed dressed up as policy. Roadside refusal as a subscription model. I did not subscribe. I did not get my tow. I did get a documentary. Aiden finished his Cheetos, wiped his hands on the couch, and gave me one slow silver-toothed nod -- the closest he has ever come to validating me as a human being. At that moment I knew I would be writing this review. One star. ERS Towing -- please return the AAA contract. You don't serve this community. You audition it. Even Aiden agreed, and Aiden agrees with no one. AAA, please send a different contractor next time. Mike and Amy can keep the photograph as a souvenir.

Atypically Topically, getting your car towed kind of ruins your day, and its pretty automatic to…read moreblame the truck that drove it away from you and charged you money just to get it back..... But if youre unlucky enough to have that happen to you, I hope youre lucky enough to get towed by Quality Towing, because at least they're considerate, concise, and knowledgeable enough to help the situation. They truly live up to their name..... Customer service here is the best u can ask for in a bad situation, and they do whatever they can to aid the predicament that youre in. Thank you so much Quality Towing! :)

My experience with this tow company was extremely disappointing. From the beginning, communication…read morewas poor and the interaction felt unnecessarily difficult for a vehicle release process. I was forced to use this towing company because I needed OCSD help. When I asked to get a quote from the towing company they WOULD NOT TELL ME, until I got to the tow yard and my vehicle was already in their possession. As well as charging me for a full day of storage when I wasn't even there for a full 2 hrs. All they care about is money. I presented a valid power of attorney, which was not accepted. I was informed that a contract with OCSD affected the release(due to me not having registration but again they REFUSED A POA), but this was not explained clearly or handled in a helpful way. I was not informed of what information they needed to release my vehicle until I was already there. They then told me I myself had to go get the help of the police services station in sjc to release the vehicle to me. During the conversation, one older staff member (50s-60s) was dismissive and acted like he could care less. Rather than receiving guidance, I was met with hostility and refusal to accept legal documentation(POA). It was not until another staff member told me to go to the station for "permission" so they (the towing company) could release the vehicle to me. Overall, the issue was not just the delay, but the huge lack of professionalism and clear communication throughout the process. In an already stressful situation, this made things significantly more difficult than they needed to be. All in all, choose somewhere else if you have the option.

Pro was on-time, professional, towed car carefully without any issues. Was able to provide…read morepaperwork for insurance company. Accepts payments as business via Zelle. Price was good. Highly recommend

Miguel was an absolute pro who got me out of a pinch when I had a flat tire late at night. He…read morearrived quickly and got my tire back in a state to drive me home. The price was right, too.

I was having issues with my starter at the very end of the work day. I called Lake Forest Towing…read moreand they responded immediately. They assured me that they would be at my location within an hour, and sure enough, they arrived in less than 45 minutes. The driver, Zach, was extremely kind, informative, and efficient. They towed my car straight to my mechanic for a very reasonable price. I definitely recommend Lake Forest Towing for their promptness and fantastic customer service.

I am confused.. I called the number listed it rings once & says voicemail full and line…read moredisconnects. I can not review services since I was not able to even get thru to the company.

Shervin was fantastic. Unfortunately their flat bed was down for a replacement part, so they were…read moreunable to move my big truck. But, he worked with me up to, and including, referring me over to their sister company to get my truck moved. He even offered to come over and help me try to figure out the move at no cost. Thank you for the incredible customer service, and the assistance with this project of mine!

Dispatch guy was very rude and not helpful. I was texting him since morning but was lagging…read morethroughout and when I finally got a call he kept asking the same questions and would cut me off when I answered. Very passive aggressive throughout the whole conversation too. I don't usually give yelp reviews even for bad experiences but I would put 0 stars if I could lol

Is it plain and simple that when I need towing or roadside assistance, I call Dunivans towing in…read moreSan Juan Capistrano and request that they send Vince. He is the most skilled and knowledgeable tow truck driver that I have ever dealt with in my life. Vince, keep up the good work. Michael Wernet.

Hi Dunivin's, Today,…read moreApril 30, I called AAA because my car would not start. AAA sent out a young technician from Dunivin's named Gibran who diagnosed the problem. I did not have to wait very long for him to arrive. I needed a new battery, so Gibran quickly began to take the old one out and put in a new battery with a 3 year warranty. He was efficient and very polite. He made sure that everything was working correctly. As I began to drive away, I stopped to ask him why I was still getting notices on my dashboard, and he assured me that the notices would go away very soon. And sure enough, they did. I cannot say enough good things about Gibran! He is a valuable employee to Dunivin's!! Thank you! Susan A.